Oneworld booking and pricing experiences
#3211
FlyerTalk Evangelist


Join Date: Aug 2001
Posts: 10,624
I never understood the business case for these. If the revenue that an airline receives for a flight on an xONEx is ((mileage for this flight) ÷ (total mileage for the ticket)) × (fare for the ticket), the airlines are often nearly giving these flights away. What's in it for them?
RTW/xONEx tickets target a different segment of travelers - people who spend more money than the avg customer, mainly business travelers.
The majority of xONEx purchasers are not positioning to Norway or Japan to start their trip; they are purchasing from their home country. Even in economy, that will be thousands of dollars or Euros at a minimum.
Second, the RTW product offers a unique solution to a unique problem .. for travelers who need to go from continent to continent (for example, a sales executive visiting their global customers), there is no convenient way to plan a solution in a seamless fashion. Point to point ticketing would be insane, multiple itineraries to track, and almost certainly across multiple alliances. Having a single, knowledgeable point of contact (eg, AA RTW desk) and a flexible fare product (xONEx) makes things much easier. Look at how easy it is to make changes or even refund -- that is on purpose, not because the airlines are nice.
This fare product is not for the general public. There's no need to make the online tool any better.. who is going to invest the money? Also, this would do nothing for AA except drive ticketing away from them.. likewise for BA. Coincidentally, I'm sure many of these xONEx purchasers are based in US/UK/EU, not Japan or Sri Lanka.
Last edited by izzik; Jan 6, 2026 at 8:10 am
#3212
Moderator, OneWorld




Join Date: Feb 2002
Location: SEA
Programs: RAA RIP; AA ExEXP
Posts: 12,530
RTW/xONEx tickets target a different segment of travelers - people who spend more money than the avg customer, mainly business travelers.
The majority of xONEx purchasers are not positioning to Norway or Japan to start their trip; they are purchasing from their home country. Even in economy, that will be thousands of dollars or Euros at a minimum.
The majority of xONEx purchasers are not positioning to Norway or Japan to start their trip; they are purchasing from their home country. Even in economy, that will be thousands of dollars or Euros at a minimum.
I don't know if he's an outlier, but my hunch is that he's the rule rather than the exception.
#3213




Join Date: Jul 2016
Location: Melbourne
Programs: QF
Posts: 30
OSL/LHR/PER/MEL/SYD/TBU/SYD/SEL/HKG/DAD/NRT/DFW/DAB/CLT/MUC/MAD/OSL
LHR would be under 24hrs so within the 2stopovers over 24hrs in continent of origin....
any and all expert tips appreciated!! TIA
#3214



Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,687
I am trying to get this itinerary to work but having trouble getting the OW tool to see if possible....
OSL/LHR/PER/MEL/SYD/TBU/SYD/SEL/HKG/DAD/NRT/DFW/DAB/CLT/MUC/MAD/OSL
LHR would be under 24hrs so within the 2stopovers over 24hrs in continent of origin....
any and all expert tips appreciated!! TIA
OSL/LHR/PER/MEL/SYD/TBU/SYD/SEL/HKG/DAD/NRT/DFW/DAB/CLT/MUC/MAD/OSL
LHR would be under 24hrs so within the 2stopovers over 24hrs in continent of origin....
any and all expert tips appreciated!! TIA
A map from the Great Circle Mapper - Great Circle Mapper
16 Segments, 4 Continents
Provided: there are valid flights between all your points
Valid meaning direct flights marketed and operated by Oneworld airlines
Is this true? - thinking particularly of SYD-TBU, SYD-SEL-HKG, in and out of DAB, CLT-MUC
Because you are already using all 16 segments you have no wriggle room if there aren't direct flights.
You can use FlightConnections: All flights worldwide on a map! to check.
#3215




Join Date: Jul 2016
Location: Melbourne
Programs: QF
Posts: 30
Your itinerary appears valid
A map from the Great Circle Mapper - Great Circle Mapper
16 Segments, 4 Continents
Provided: there are valid flights between all your points
Valid meaning direct flights marketed and operated by Oneworld airlines
Is this true? - thinking particularly of SYD-TBU, SYD-SEL-HKG, in and out of DAB, CLT-MUC
Because you are already using all 16 segments you have no wriggle room if there aren't direct flights.
You can use FlightConnections: All flights worldwide on a map! to check.
A map from the Great Circle Mapper - Great Circle Mapper
16 Segments, 4 Continents
Provided: there are valid flights between all your points
Valid meaning direct flights marketed and operated by Oneworld airlines
Is this true? - thinking particularly of SYD-TBU, SYD-SEL-HKG, in and out of DAB, CLT-MUC
Because you are already using all 16 segments you have no wriggle room if there aren't direct flights.
You can use FlightConnections: All flights worldwide on a map! to check.
Thanks for checking... let's see what the RTW desk comes up with...
appreciate it!!
#3216



Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 7,226
Your itinerary appears valid
A map from the Great Circle Mapper - Great Circle Mapper
16 Segments, 4 Continents
Provided: there are valid flights between all your points
Valid meaning direct flights marketed and operated by Oneworld airlines
Is this true? - thinking particularly of SYD-TBU, SYD-SEL-HKG, in and out of DAB, CLT-MUC
Because you are already using all 16 segments you have no wriggle room if there aren't direct flights.
You can use FlightConnections: All flights worldwide on a map! to check.
A map from the Great Circle Mapper - Great Circle Mapper
16 Segments, 4 Continents
Provided: there are valid flights between all your points
Valid meaning direct flights marketed and operated by Oneworld airlines
Is this true? - thinking particularly of SYD-TBU, SYD-SEL-HKG, in and out of DAB, CLT-MUC
Because you are already using all 16 segments you have no wriggle room if there aren't direct flights.
You can use FlightConnections: All flights worldwide on a map! to check.
#3217
FlyerTalk Evangelist


Join Date: Apr 2001
Location: MEL CHC
Posts: 22,923
https://en.wikipedia.org/wiki/Incheo...tional_Airport
OW 3015
4. FLIGHT APPLICATION / ROUTINGS
Fares only apply on any AA/AS/AT/AY/BA/CX/FJ/IB/JL/MH/NU/QF/QR/RJ/UL/WY flights.
<snip>
(j) Travel on any AA/AS/AT/AY/BA/CX/FJ/IB/JL/MH/NU/QF/QR/RJ/UL/WY codeshare service operated by
AA/AS/AT/AY/BA/CX/FJ/IB/JL/MH/NU/QF/QR/RJ/UL/WY is permitted.
Other codeshare services not permitted with the exception of QF Codeshare services operated by
Jetstar (JQ) and QF services operated by Alliance Airlines (QQ)
<snip>
Fares only apply on any AA/AS/AT/AY/BA/CX/FJ/IB/JL/MH/NU/QF/QR/RJ/UL/WY flights.
<snip>
(j) Travel on any AA/AS/AT/AY/BA/CX/FJ/IB/JL/MH/NU/QF/QR/RJ/UL/WY codeshare service operated by
AA/AS/AT/AY/BA/CX/FJ/IB/JL/MH/NU/QF/QR/RJ/UL/WY is permitted.
Other codeshare services not permitted with the exception of QF Codeshare services operated by
Jetstar (JQ) and QF services operated by Alliance Airlines (QQ)
<snip>
https://www.jetstar.com/au/en/flights/business-class
Last edited by Mwenenzi; Jan 6, 2026 at 9:47 pm
#3218




Join Date: Jul 2016
Location: Melbourne
Programs: QF
Posts: 30
JQ Jetstar fly BNE-ICN & SYD-ICN [JQ47 QF5507] from wikipedia
https://en.wikipedia.org/wiki/Incheo...tional_Airport
OW 3015
JQ business class on the B787 is more like PE. JQ47/QF5507 11:40 - 20:15, so a day flight. PE will be OK
https://www.jetstar.com/au/en/flights/business-class
https://en.wikipedia.org/wiki/Incheo...tional_Airport
OW 3015
JQ business class on the B787 is more like PE. JQ47/QF5507 11:40 - 20:15, so a day flight. PE will be OK
https://www.jetstar.com/au/en/flights/business-class
#3219
FlyerTalk Evangelist


Join Date: Apr 2001
Location: MEL CHC
Posts: 22,923
#3220


Join Date: Nov 2010
Location: Sydney
Programs: BAEC gold
Posts: 257
Difference between CX and OR plated ticket on my previous DONE4 is around EUR250 i am correct, on paper CX is bit more pricy but i did make multiple date/flight change along the way which CX don't change any handling fee as per the oneworld rule. In one case i even get EUR50 refund in tax/surcharge
Finding a decent travel agent who knows and willing to book such type of ticket is kind of difficult and since I am based in Asia so work with CX don't have to worry about time zone or so.
all in all, book with CX works fairly decent to me so might consider to book with them in coming year's if the travel agent not work out.
#3221
Join Date: Aug 2025
Location: UK
Programs: BA/QF
Posts: 14
#3222



Join Date: Dec 2024
Programs: BA Gold, SAS EBD
Posts: 279
Agree that if the agent can see D availability within your PNR, POC is already taken into consideration. If the agent knows how to and is capable to do that, try to use the "long sell" command for waitlist (for Sabre, used by AA, that would be 0JL36D01FEBSINHNDLL2 for 2 seats on 01FEB) and see if the waitlist request then comes back as confirmed. If that still doesn't work though, c'est la vie. It happens occasionally, unfortunately. Obviously, this is assuming SIN and HND are both stopovers (>24 hours), or else Married Segment Control (MSC) might be the reason.
SIN is a ticketed stopover and HND is the final destination. Weirdly enough the flight is available when booked as part of HKG-xSIN-HND so this must be some kind of (un)married segment control?
#3224



Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 7,226
JQ Jetstar fly BNE-ICN & SYD-ICN [JQ47 QF5507] from wikipedia
https://en.wikipedia.org/wiki/Incheo...tional_Airport
OW 3015
JQ business class on the B787 is more like PE. JQ47/QF5507 11:40 - 20:15, so a day flight. PE will be OK
https://www.jetstar.com/au/en/flights/business-class
https://en.wikipedia.org/wiki/Incheo...tional_Airport
OW 3015
JQ business class on the B787 is more like PE. JQ47/QF5507 11:40 - 20:15, so a day flight. PE will be OK
https://www.jetstar.com/au/en/flights/business-class
Just to give an update, unfortunately this didn't work. Each time the agents could see wide open D availability but the flight always comes back unconfirmed... and we're now within 30 days of departure. The agent I talked to yesterday tried to book it in I and J and as you'd expect J came back confirmed immediately so JL must be holding inventory back for some reason. She even tried calling JL and they've apparently refused to help.
SIN is a ticketed stopover and HND is the final destination. Weirdly enough the flight is available when booked as part of HKG-xSIN-HND so this must be some kind of (un)married segment control?
SIN is a ticketed stopover and HND is the final destination. Weirdly enough the flight is available when booked as part of HKG-xSIN-HND so this must be some kind of (un)married segment control?
My understanding is that the NN command has a bigger risk getting UC returned than the LL command, especially in cases where there may be an availability display issue, but yeah if the agent is willing, either can be tried.
#3225




Join Date: Jul 2016
Location: Melbourne
Programs: QF
Posts: 30
[QUOTE=Hennebou;36757225]Here you go, updated list including DONE, removing duplicates (only showing one airport by country -- all the airports within a country have the same base fare), and with improved formatting (showing ranking). Oslo wins for DONEx it seems.

Is this still valid or have things shifted considerably since then?

Is this still valid or have things shifted considerably since then?




