Oneworld booking and pricing experiences
#3676
FlyerTalk Evangelist




Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QRPC PLT/OW EMD; Bonvoy LT Titanium
Posts: 14,586
#3677


Join Date: Oct 2007
Location: London
Programs: BA Bronze
Posts: 90
i have just booked a 15 sector DONE 4 with nufnuf - and concur with you......having someone who is proactive, efficient and knowledgeable is really worth their weight !
Ours starts in Jan 27 and am sure any changes that occur before then will be handled in the manner it was booked..
The (small) fee was real value for money in my book
Ours starts in Jan 27 and am sure any changes that occur before then will be handled in the manner it was booked..
The (small) fee was real value for money in my book
#3678
Join Date: Jul 2025
Location: UK South Coast
Programs: BAC
Posts: 77
i have just booked a 15 sector DONE 4 with nufnuf - and concur with you......having someone who is proactive, efficient and knowledgeable is really worth their weight !
Ours starts in Jan 27 and am sure any changes that occur before then will be handled in the manner it was booked..
The (small) fee was real value for money in my book
Ours starts in Jan 27 and am sure any changes that occur before then will be handled in the manner it was booked..
The (small) fee was real value for money in my book
Following a route change, I wanted to choose particular seats on a BA flight LAX-LHR in July (AY code share by nufnuf for fare masking). Despite now being BAC silver, the booking is locked to my (bronze/ruby) status at time of booking so I'd have to wait until a week out to choose myself. BA wanted 120 for my seat choice, nufnuf selected it for me at no (additional) charge. That seat on just one of my 16 flights would have cost me more than his fee for managing the whole booking.
I don't understand why anyone would try to DIY with all the inherent risks of higher surcharges on carrier A vs B, the codeshare masking, the route suggestions, the seat preselection, itinerary changes etc etc. All for 100?
You can reach him here, tell him loads of FT members recommended him to you!
https://www.flyertalk.com/forum/members/nufnuf77.html
Last edited by spherehopper; May 27, 2026 at 3:49 am
#3679
FlyerTalk Evangelist




Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattDisc.►HiltonGold►ALL Plat.
Posts: 22,337
It can make a difference but not necessarily in your case. From the Rules:
16. VOLUNTARY CHANGES / REROUTING / PENALTIES
...
(a) Rebooking / Rerouting
...
(a) Rebooking / Rerouting
- Prior to departure:
- Changes are permitted provided ticketed points remain the same. If the first flight coupon is being changed, and the fare level has increased since ticket issuance, the difference between the old and new fare will be charged. If the fare level has decreased since ticket issuance, no refund will apply.
- Changes to ticketed points are permitted at a charge of USD 125 per transaction. If the fare level has increased since ticket issuance, the difference between the old and new fare will also be charged. If the fare level has decreased since ticket issuance, no refund will apply.
- After departure:
- Changes are permitted provided ticketed points remain the same.
- Changes to ticketed points are permitted at a charge of USD 125 per transaction.
- No Show requires rebooking at a charge of USD 125.
- If the rerouting results in an increase to the number of continents previously charged, the ticket shall be recalculated. Ticket may be reissued to any applicable Explorer fare validating all rules of the new fare except for restrictions on retroactive use. Rerouting fee applies when the resulting fare is less than or equal to the original fare. No refund applies. See Upgrading provisions when recalculation results in a new fare basis at a higher value.
#3680




Join Date: Mar 2008
Location: London, UK
Programs: AY Platinum (BA refugee), AA liftime gold
Posts: 692
Fwiw it's the rule that does one to cancel for a lowish single digit % before the first segment is flown which I thought relevant for anyone who booked Qantas and learns they are a major problem in time to cancel cheaply
#3681




Join Date: Jan 2000
Location: London; Bangkok; Las Vegas
Programs: AA Exec Plat; UA MM Gold; Marriott Lifetime Titanium; Hilton Diamond
Posts: 8,880
I have a business class RTW booked through AA. I am on CX from Europe to Bangkok connecting through Hong Kong.
When booked, it was a 3-1/2 hour connection at HKG. CX has removed that HKG-BKK flight from its schedule.
Rather than put me on an earlier flight with a 1:45 connection, or the next one with 2:45 connection, they automatically protected me on a flight that now has a 6-hour connection at HKG.
I called AA. Although there is "D" space available on both of the earlier flights, there is no RTW "D" availability.
Generally, the operating carrier will refer you to the issuing carrier for any change.
This is an involuntary change to the 6-hour connection. Do I push the issue with AA or contact CX directly?
When booked, it was a 3-1/2 hour connection at HKG. CX has removed that HKG-BKK flight from its schedule.
Rather than put me on an earlier flight with a 1:45 connection, or the next one with 2:45 connection, they automatically protected me on a flight that now has a 6-hour connection at HKG.
I called AA. Although there is "D" space available on both of the earlier flights, there is no RTW "D" availability.
Generally, the operating carrier will refer you to the issuing carrier for any change.
This is an involuntary change to the 6-hour connection. Do I push the issue with AA or contact CX directly?
#3682




Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 9,141
I have a business class RTW booked through AA. I am on CX from Europe to Bangkok connecting through Hong Kong.
When booked, it was a 3-1/2 hour connection at HKG. CX has removed that HKG-BKK flight from its schedule.
Rather than put me on an earlier flight with a 1:45 connection, or the next one with 2:45 connection, they automatically protected me on a flight that now has a 6-hour connection at HKG.
I called AA. Although there is "D" space available on both of the earlier flights, there is no RTW "D" availability.
Generally, the operating carrier will refer you to the issuing carrier for any change.
This is an involuntary change to the 6-hour connection. Do I push the issue with AA or contact CX directly?
When booked, it was a 3-1/2 hour connection at HKG. CX has removed that HKG-BKK flight from its schedule.
Rather than put me on an earlier flight with a 1:45 connection, or the next one with 2:45 connection, they automatically protected me on a flight that now has a 6-hour connection at HKG.
I called AA. Although there is "D" space available on both of the earlier flights, there is no RTW "D" availability.
Generally, the operating carrier will refer you to the issuing carrier for any change.
This is an involuntary change to the 6-hour connection. Do I push the issue with AA or contact CX directly?
- You can call the AA RTW desk and ask an agent there to call the oneworld liaison and ask them to contact CX and ask them to put you on your preferred flight, or
- You can ask the AA RTW desk to put you on different flights from Europe to HKG and HKG to BKK, or
- You can ask the AA RTW desk to put you on different flights with a different routing, e.g.,
- Europe to Tokyo and Tokyo to BKK (e.g., on JL or BA to HND, then HND to BKK on JL)
- Europe to LHR to HKG to BKK
- Europe to HEL to BKK on the AY nonstop
- Europe to DOH to BKK
As protection for the flight cancellation, they won't charge you the reroute fee.
#3683
FlyerTalk Evangelist


Join Date: Apr 2001
Location: MEL CHC
Posts: 22,933
I have a business class RTW booked through AA. I am on CX from Europe to Bangkok connecting through Hong Kong.
When booked, it was a 3-1/2 hour connection at HKG. CX has removed that HKG-BKK flight from its schedule.
Rather than put me on an earlier flight with a 1:45 connection, or the next one with 2:45 connection, they automatically protected me on a flight that now has a 6-hour connection at HKG.
I called AA. Although there is "D" space available on both of the earlier flights, there is no RTW "D" availability.
Generally, the operating carrier will refer you to the issuing carrier for any change.
This is an involuntary change to the 6-hour connection. Do I push the issue with AA or contact CX directly?
When booked, it was a 3-1/2 hour connection at HKG. CX has removed that HKG-BKK flight from its schedule.
Rather than put me on an earlier flight with a 1:45 connection, or the next one with 2:45 connection, they automatically protected me on a flight that now has a 6-hour connection at HKG.
I called AA. Although there is "D" space available on both of the earlier flights, there is no RTW "D" availability.
Generally, the operating carrier will refer you to the issuing carrier for any change.
This is an involuntary change to the 6-hour connection. Do I push the issue with AA or contact CX directly?
#3684



Join Date: Dec 2024
Programs: BA Gold, SAS EBD
Posts: 297
When my Doha flights were cancelled in March AA were able to rebook me on a LHR-HND in J (as in J fare bucket) instead of D. And it didn't even have to go to the rates desk and ticketing was instant. Can AA not do something similar here?
#3685




Join Date: Jan 2000
Location: London; Bangkok; Las Vegas
Programs: AA Exec Plat; UA MM Gold; Marriott Lifetime Titanium; Hilton Diamond
Posts: 8,880
Calling CX yourself is useless, they wont help you. You have three options:
- You can call the AA RTW desk and ask an agent there to call the oneworld liaison and ask them to contact CX and ask them to put you on your preferred flight, or
- You can ask the AA RTW desk to put you on different flights from Europe to HKG and HKG to BKK, or
- You can ask the AA RTW desk to put you on different flights with a different routing, e.g.,
- Europe to Tokyo and Tokyo to BKK (e.g., on JL or BA to HND, then HND to BKK on JL)
- Europe to LHR to HKG to BKK
- Europe to HEL to BKK on the AY nonstop
- Europe to DOH to BKK
As protection for the flight cancellation, they won't charge you the reroute fee.
I'll call the AA RTW desk and see what they can do.
#3686


Join Date: Jan 2010
Location: UK
Programs: Finnair Plus Gold
Posts: 840
Another shout out to nufnuf. He’s just booked a 16 sector done4 for me for next spring.
Professional and knowledgable service with lots of patience guiding me through the process with clear and prompt communications.
Professional and knowledgable service with lots of patience guiding me through the process with clear and prompt communications.
#3687


Join Date: Nov 2024
Posts: 415
Hi folks, I'd welcome some advice on a DONE4 that I'm planning for next year with the aim of visiting Melbourne, Delhi, KL, Ho Chi Minh City, Jakarta, NYC and San Francisco - especially confirmation on whether the itinerary will be valid under DONE4 rules.
The planned routing is:
OSL-DOH-MEL
MEL-NRT-DEL
DEL-NRT-KUL
KUL-NRT-SGN
SGN-NRT-CGK
CGK-NRT
HND-JFK
JFK-SFO
SFO-DOH-OSL
Is this a valid itinerary under DONE4 rules, or am I being to ambitious in what I can achieve with it?
The planned routing is:
OSL-DOH-MEL
MEL-NRT-DEL
DEL-NRT-KUL
KUL-NRT-SGN
SGN-NRT-CGK
CGK-NRT
HND-JFK
JFK-SFO
SFO-DOH-OSL
Is this a valid itinerary under DONE4 rules, or am I being to ambitious in what I can achieve with it?
#3689


Join Date: Mar 2000
Posts: 1,032
#3690


Join Date: Nov 2024
Posts: 415



