New NWA partner promo: Pile on the Miles
Aug 18, 2009, 1:29 pm
#136
Join Date: May 2003
Programs: AA (1MM), Marriott (LT Gold)
Posts: 1,766
mesabadad:
1. You're SOL on the Hyatt activity if you chose to earn Hyatt GP's rather than NW miles for your stay. When you check in, I believe you can override your earning preference to earn airline miles. If you did not do this OR call Hyatt GP before your stay and ask that they set up your account to earn NW miles, I don't think there is anything you can do at this point.
2. I'm not up on the rules with regards to points transfers under this promotion, but if the rule is that the account from which points are transferred gets the partner credit, you're not likely to win an argument that you should get the partner credit from a transaction emanating from your wife's account that you personally paid. NW doesn't know what reimbursement arrangements you have made with your wife.
1. You're SOL on the Hyatt activity if you chose to earn Hyatt GP's rather than NW miles for your stay. When you check in, I believe you can override your earning preference to earn airline miles. If you did not do this OR call Hyatt GP before your stay and ask that they set up your account to earn NW miles, I don't think there is anything you can do at this point.
2. I'm not up on the rules with regards to points transfers under this promotion, but if the rule is that the account from which points are transferred gets the partner credit, you're not likely to win an argument that you should get the partner credit from a transaction emanating from your wife's account that you personally paid. NW doesn't know what reimbursement arrangements you have made with your wife.
Aug 18, 2009, 2:33 pm
#137
Join Date: Aug 2006
Location: MSP
Programs: 1st Class Only
Posts: 280
mesabadad:
1. You're SOL on the Hyatt activity if you chose to earn Hyatt GP's rather than NW miles for your stay. When you check in, I believe you can override your earning preference to earn airline miles. If you did not do this OR call Hyatt GP before your stay and ask that they set up your account to earn NW miles, I don't think there is anything you can do at this point.
2. I'm not up on the rules with regards to points transfers under this promotion, but if the rule is that the account from which points are transferred gets the partner credit, you're not likely to win an argument that you should get the partner credit from a transaction emanating from your wife's account that you personally paid. NW doesn't know what reimbursement arrangements you have made with your wife.
1. You're SOL on the Hyatt activity if you chose to earn Hyatt GP's rather than NW miles for your stay. When you check in, I believe you can override your earning preference to earn airline miles. If you did not do this OR call Hyatt GP before your stay and ask that they set up your account to earn NW miles, I don't think there is anything you can do at this point.
2. I'm not up on the rules with regards to points transfers under this promotion, but if the rule is that the account from which points are transferred gets the partner credit, you're not likely to win an argument that you should get the partner credit from a transaction emanating from your wife's account that you personally paid. NW doesn't know what reimbursement arrangements you have made with your wife.
Sep 21, 2009, 10:57 pm
#138
Join Date: Dec 2004
Location: LHR / BHX / MAN / ATL
Programs: DL DM 2MM - IHG Diamond
Posts: 4,055
I'm a regular in the DL forum (no flames, please 
) so there is a lot I don't know about NW. I registered for this promo and accrued miles during the time period from four different partners (Hilton, Hertz, Intercontinental, and Mall/i-tunes). The miles have all posted in my account but the bonus has not. At first I was afraid I hadn't registered for this promo, but when I check under "my bonuses", it shows the promo listed. (A feature I wish delta.com would adopt). I sent an e-mail via nwa.com asking for my bonus to be credited, but a week and a half later I have no bonus and no response either. Does the staff at Worldperks actually respond, or did my request fall into a black hole? I'm just not sure what is normal for NW. (DL will amost always respond, although the reply will often address an entirely different issue than the one that was asked about. 
)
) so there is a lot I don't know about NW. I registered for this promo and accrued miles during the time period from four different partners (Hilton, Hertz, Intercontinental, and Mall/i-tunes). The miles have all posted in my account but the bonus has not. At first I was afraid I hadn't registered for this promo, but when I check under "my bonuses", it shows the promo listed. (A feature I wish delta.com would adopt). I sent an e-mail via nwa.com asking for my bonus to be credited, but a week and a half later I have no bonus and no response either. Does the staff at Worldperks actually respond, or did my request fall into a black hole? I'm just not sure what is normal for NW. (DL will amost always respond, although the reply will often address an entirely different issue than the one that was asked about. )
Sep 22, 2009, 10:07 am
#139
Join Date: Dec 2004
Location: LHR / BHX / MAN / ATL
Programs: DL DM 2MM - IHG Diamond
Posts: 4,055
Okay, I got a reply from NW today and it looks like I scr*ed up. I gotta read the T&C more carefully next time and not assume that DL partners = NW partners.
Dear Mr ecaarch,
Thank you for contacting WorldPerks regarding bonus miles on your
WorldPerks account XXXXXXXXXXXX.
Per the terms and conditions of the Pile on the Miles Promotion,
purchases on the WorldPerks Mall do not qualify for this promotion.
Therefore, your purchase from the WorldPerks Mall partner i-Tunes did
not qualify for this promotion.
The participating dining, retail, and other partners were--e-Rewards
(one e-Rewards currency redemption for miles), e-Miles, Energy Plus,
FTD, 1-800-Flowers.com, Track It Back, Teleflora's Flower Club,
Travelling Connect, Vinesse LLC, Dining For Miles, Thanks Again, and
Bensingers Fine Cleaners.
Upon review of your WorldPerks account, we found you only had three
qualifying partners for the Pile on the Miles Promotion--
27MAY2009 Hertz Car Rental
03JUN2009 Hilton Reward Exchange
03JUN2009 Holiday Inn Priority Club Redemption
Because you only had three qualifying unique partners and four were
needed to earn 4,000 bonus miles, your account is not eligible for the
bonus miles.
Mr ecaarch, we appreciate the opportunity to review this matter with you.
Although we were unable to comply with your request, your patronage and
support are important to us. We look forward to your continued
participation in the WorldPerks soon to be SkyMiles Program.
Sincerely,
Ms. J
WorldPerks Customer Service Center
Dear Mr ecaarch,
Thank you for contacting WorldPerks regarding bonus miles on your
WorldPerks account XXXXXXXXXXXX.
Per the terms and conditions of the Pile on the Miles Promotion,
purchases on the WorldPerks Mall do not qualify for this promotion.
Therefore, your purchase from the WorldPerks Mall partner i-Tunes did
not qualify for this promotion.
The participating dining, retail, and other partners were--e-Rewards
(one e-Rewards currency redemption for miles), e-Miles, Energy Plus,
FTD, 1-800-Flowers.com, Track It Back, Teleflora's Flower Club,
Travelling Connect, Vinesse LLC, Dining For Miles, Thanks Again, and
Bensingers Fine Cleaners.
Upon review of your WorldPerks account, we found you only had three
qualifying partners for the Pile on the Miles Promotion--
27MAY2009 Hertz Car Rental
03JUN2009 Hilton Reward Exchange
03JUN2009 Holiday Inn Priority Club Redemption
Because you only had three qualifying unique partners and four were
needed to earn 4,000 bonus miles, your account is not eligible for the
bonus miles.
Mr ecaarch, we appreciate the opportunity to review this matter with you.
Although we were unable to comply with your request, your patronage and
support are important to us. We look forward to your continued
participation in the WorldPerks soon to be SkyMiles Program.
Sincerely,
Ms. J
WorldPerks Customer Service Center