Cars at LAX
Aug 13, 2013, 11:59 am
#466
FlyerTalk Evangelist
Join Date: Feb 2005
Location: PHX & AGP
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The only luxury they had was the XTS, which smelled like someone puked in it. I would've taken the Volvo (should've taken the Volvo) but I couldn't get the bluetooth to pair with my iPhone. From what I was told from my brother out there, Cali has a hands free law with a heavy fine. They wouldn't let me take the X5 on a luxury reservation, so I ended up with the 300c.
I asked if they could check if there were anymore luxury vehicles available that hadn't been put out yet, but was told that LAX doesn't pull out specific vehicles for customers unless you're VIP.
I asked if they could check if there were anymore luxury vehicles available that hadn't been put out yet, but was told that LAX doesn't pull out specific vehicles for customers unless you're VIP.
Sounds like a lazy crew in LAX.
Aug 13, 2013, 12:02 pm
#467
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Join Date: Feb 2005
Location: PHX & AGP
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This is what I had at SFO, I was impressed that National had such an upscale model, mine had a sunroof, nav and heated and cooled seats. I noticed that they had my Impala as a Premium category, but still was charge a fullsize (the class I rented)
Aug 15, 2013, 10:46 am
#468
Join Date: Jul 2009
Posts: 64
RE: Impala
I took one from the Executive lot two weeks ago in Denver and the car died after 200 miles, check engine light and car died. Another driver in Seattle had a similar experiences in the forum as well. Fully loaded and looks sharp, but just not worth the risk to me.
Aug 15, 2013, 11:00 am
#469
FlyerTalk Evangelist
Join Date: Feb 2005
Location: PHX & AGP
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Posts: 11,463
I have read this, but I am on my second 2014 Impala with no issues at all, sorry you had issues with yours. How did National handle this problem? comp you a day or the whole rental?
Aug 15, 2013, 11:42 am
#470
Join Date: Jul 2009
Posts: 64
I emailed them today actually, awaiting a responce and possibly compensation. Will let you know. BTW the check engine light came on and the engine just shut down. If your check engine light comes on, STOP DRIVING THE CAR! It last for a mile before the above happend.
Aug 16, 2013, 12:16 am
#471
Join Date: Jul 2007
Location: LAX-- But I'd rather be on Brokeback Mountain. United 1K! Other
Programs: RCC,HHonors Diamond,HGVC Elite,SPG Plat,Hyatt Diamond,Nat'l Emerald Exec Elite, Disney Premier Pass
Posts: 2,472
Re: Impala LTZ
I was going to take a brand new Impala from the ES @ SNA. I've been wanting to try the new Impalas and thought this might be a good opportunity, it was brand new and an LTZ model with the panoramic sunroof and much nicer wheels (IMHO). As I was sitting in the car getting adjusted, I thought I would try the sunroof. As I pushed the power sunshade button, it started to make a horrible scraping noise as it opened. I noticed as it was opening, the soft material was gathering and bunching up behind the front bar, instead of smoothly disappearing like its supposed to (so I thought). It certainly didn't look correct, so I tried closing it... and it began to rip! It was literally hanging in shreds from the ceiling. The car had five miles on the odometer. Boy would I be pissed if I had just bought it. lol
I was going to take a brand new Impala from the ES @ SNA. I've been wanting to try the new Impalas and thought this might be a good opportunity, it was brand new and an LTZ model with the panoramic sunroof and much nicer wheels (IMHO). As I was sitting in the car getting adjusted, I thought I would try the sunroof. As I pushed the power sunshade button, it started to make a horrible scraping noise as it opened. I noticed as it was opening, the soft material was gathering and bunching up behind the front bar, instead of smoothly disappearing like its supposed to (so I thought). It certainly didn't look correct, so I tried closing it... and it began to rip! It was literally hanging in shreds from the ceiling. The car had five miles on the odometer. Boy would I be pissed if I had just bought it. lol
Aug 18, 2013, 7:47 pm
#475
Join Date: Oct 2009
Location: ATL
Programs: Marriott Platinum, Delta Kryptonium Medallion, National Executive
Posts: 1,889
Friday 8/9 1am
ES Highlights:
2014 Impala LT
2013 Acura ILX
2013 300C (which I took)
Tons of Challengers, Chargers, and Dodge Journeys with a few Altimas sprinkled in.
Premium:
'13 BMW X5
'13 Caddy XTS
'13 Volvo S60
'13 Buick Enclave
Been a couple of years since I came to LAX. I must say, I was very disappointed with the selection and the service. With the exception of the '14 Impalas, none of the cars were under 12k miles and were quite dirty inside. I had used a couple of my free days on a luxury reservation, ended up getting a 300C that would later break down. As I checked out, the lady at the booth tried to tell me that I couldn't use my free days on a premium or above rental. Explained to her that I'm Exec. Elite and we can use free days on premium and above. Ended up having to get a manager to tell her free days can be used on premium and above.
Next time, I'll make sure to land in the afternoon at LAX. I've heard horror stories about the night crew there and I unfortunately had to experience a small bit of that.
ES Highlights:
2014 Impala LT
2013 Acura ILX
2013 300C (which I took)
Tons of Challengers, Chargers, and Dodge Journeys with a few Altimas sprinkled in.
Premium:
'13 BMW X5
'13 Caddy XTS
'13 Volvo S60
'13 Buick Enclave
Been a couple of years since I came to LAX. I must say, I was very disappointed with the selection and the service. With the exception of the '14 Impalas, none of the cars were under 12k miles and were quite dirty inside. I had used a couple of my free days on a luxury reservation, ended up getting a 300C that would later break down. As I checked out, the lady at the booth tried to tell me that I couldn't use my free days on a premium or above rental. Explained to her that I'm Exec. Elite and we can use free days on premium and above. Ended up having to get a manager to tell her free days can be used on premium and above.
Next time, I'll make sure to land in the afternoon at LAX. I've heard horror stories about the night crew there and I unfortunately had to experience a small bit of that.
I apologize for being so blunt but it gets tiring having folks bump threads with these kinds of requests. Like you, when I see that a thread has a new post, I hope to see that it actually has new, substantive content.
/rant off
Aug 19, 2013, 2:16 am
#476
FlyerTalk Evangelist
Join Date: Feb 2005
Location: PHX & AGP
Programs: AA Lifetime PLT, Bonvoy Lifetime Titanium, Hilton Gold
Posts: 11,463
Aug 20, 2013, 10:19 pm
#477
Join Date: Oct 2012
Location: Toronto, Canada
Programs: Delta DM, Marriott Titanium, Hilton Diamond, National EE, AS MVP Gold 75K, AC 75K
Posts: 1,000
So I have a rental coming up in Nov, from my past three experience here, I don't see cross overs here in EA anymore, do you guys think its just safer to do an emerald reserve instead?
Aug 25, 2013, 9:19 pm
#478
Join Date: Oct 2009
Location: Chicago, IL
Programs: AA Platinum, National Emerald Executive, Hertz 5 *, Marriott Platinum
Posts: 77
ES on Wednesday 8/21 had one Acadia, Ford Explorer, a couple of last year Impalas, three Altimas, two Sonata Hybrids, four Challengers, and I took a Ford Taurus Limited silver with CA plates. If anyone rents it, let me know if you find my personal car keys! Lost them in the car and have not had a lot of help from Lost and Found