[PREM FARE GONE] KLM/AF Hel - Sin $727 ow
Dec 15, 2023, 9:31 am
#376
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,105
That's not quite accurate. They will refund the payment, but for some reason these refunds take time. Our payment to them is instant, but a refund can take over a week. Not exactly fair, but there you go ... they have the upper hand.
If the statement day of your credit card is approaching, speak to the cc people and try setting up a charge back: this simply credits your account with the disputed amount. I understand the process dents ever so slightly the airline's relationship with the bank, so there's an element of satisfaction for you in doing this.
Dec 15, 2023, 9:33 am
#377
Join Date: Nov 2022
Posts: 27
indeed, I havent clicked for a partial refund, even though this process was advised in previous posts - will take it up with AMex in a couple of weeks. Meantimes, of course, my Amex DD goes out next week
Dec 15, 2023, 1:27 pm
#379
Join Date: Apr 2010
Location: VIE
Programs: SAS EBS / *A Silver, Hilton Diamond, Radisson VIP, IHG Platinum Ambassador
Posts: 4,000
BUD-HKG for 1400 EUR RT is a LIGHT business fare, non refundable, non flexible, without lounge access, without seat selection.
The HEL-SIN OW fare is FULL FLEX business fare, fully refundable, fully flexible, with lounge access, with seat selection.
Every poster on this forum knows the difference.
Everybody who buys a plane ticket on a semi regular basis knows the difference. No need to have deep knowledge, it is spelled out explicitly and it is common knowledge fully flexible plane tickets cost way more than non flexible one.
It is obvious, do not try to fool yourself.
The HEL-SIN OW fare is FULL FLEX business fare, fully refundable, fully flexible, with lounge access, with seat selection.
Every poster on this forum knows the difference.
Everybody who buys a plane ticket on a semi regular basis knows the difference. No need to have deep knowledge, it is spelled out explicitly and it is common knowledge fully flexible plane tickets cost way more than non flexible one.
It is obvious, do not try to fool yourself.
If you read my past posts, you will see that I'm not fooling myself and I've explicitly said it's an error fare when others claimed otherwise. But it's not a ridiculously low fare that would be an obvious error to someone who doesn't dig into the fare conditions and just books the cheapest thing the website throws at them.
Dec 15, 2023, 2:07 pm
#381
Join Date: Dec 2015
Location: Paris
Programs: FB Platinum, All Accor Platinum
Posts: 535
That's not quite accurate. They will refund the payment, but for some reason these refunds take time. Our payment to them is instant, but a refund can take over a week. Not exactly fair, but there you go ... they have the upper hand.
If the statement day of your credit card is approaching, speak to the cc people and try setting up a charge back: this simply credits your account with the disputed amount. I understand the process dents ever so slightly the airline's relationship with the bank, so there's an element of satisfaction for you in doing this.
If the statement day of your credit card is approaching, speak to the cc people and try setting up a charge back: this simply credits your account with the disputed amount. I understand the process dents ever so slightly the airline's relationship with the bank, so there's an element of satisfaction for you in doing this.
Dec 15, 2023, 2:08 pm
#382
Join Date: Sep 2017
Posts: 69
There was no need to proactively choose the flex fare. All you had to do was click the price and you were issued this fare.
If you read my past posts, you will see that I'm not fooling myself and I've explicitly said it's an error fare when others claimed otherwise. But it's not a ridiculously low fare that would be an obvious error to someone who doesn't dig into the fare conditions and just books the cheapest thing the website throws at them.
If you read my past posts, you will see that I'm not fooling myself and I've explicitly said it's an error fare when others claimed otherwise. But it's not a ridiculously low fare that would be an obvious error to someone who doesn't dig into the fare conditions and just books the cheapest thing the website throws at them.
Dec 15, 2023, 6:52 pm
#383
Join Date: Apr 2012
Posts: 1,731
Dec 16, 2023, 12:15 am
#384
Join Date: Nov 2012
Location: Rhineland-Palatinate
Programs: *A Gold (A3), HHonor Gold
Posts: 5,771
Most likely the economy is in a flexible bucket fare while business is not. Very common case, nothing to question about and that does not make this fare any less obvious. No need to try to pretend to be dumb on a frequent flyer forum.
Dec 16, 2023, 4:11 am
#385
Join Date: Apr 2010
Location: VIE
Programs: SAS EBS / *A Silver, Hilton Diamond, Radisson VIP, IHG Platinum Ambassador
Posts: 4,000
Dec 16, 2023, 4:47 am
#386
Join Date: Nov 2012
Location: Rhineland-Palatinate
Programs: *A Gold (A3), HHonor Gold
Posts: 5,771
Because subcontractor in India are always reliable, of course 
They provide a pinnacle of customer service without any error whatsoever, this forum has no story at all about such center provided wrong or false information or making a situation worse.
They provide a pinnacle of customer service without any error whatsoever, this forum has no story at all about such center provided wrong or false information or making a situation worse.
Dec 16, 2023, 5:19 am
#387
Join Date: Apr 2023
Posts: 45
I get that mummy and daddy have spoilt you and that you're used to getting your way, but that doesn't mean you need to win every argument - especially when neither side (here, at least) has anything to gain from it. It's more a 'almost certainly lose' and 'certainly lose' situation and no one has their hopes up but you keep steering the ship into the wrong direction.
Dec 16, 2023, 5:57 am
#388
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,105
You've made your point succinctly, and a number of times. Not everyone agrees with you: that's life. There comes a time when the hole is dug, and you can stop digging.
Dec 16, 2023, 8:34 am
#389
Join Date: Apr 2023
Location: UK
Programs: BA gold, AF Platinum, IHG/hilton diamond/bonvoy titanium
Posts: 72
I'm not at all sure why you are banging on about this. What's obvious to you isn't necessarily obvious to others, particularly to those outside our cynical FT circle.
You've made your point succinctly, and a number of times. Not everyone agrees with you: that's life. There comes a time when the hole is dug, and you can stop digging.
You've made your point succinctly, and a number of times. Not everyone agrees with you: that's life. There comes a time when the hole is dug, and you can stop digging.
never mind free world I guess.
Dec 16, 2023, 9:47 am
#390
FlyerTalk Evangelist
Join Date: Feb 2003
Posts: 10,267
I requested a refund online this past Thursday and it credited to my account today. I dont think its fair that they unilaterally cancelled these fares since it is not unusual for airlines to offer similar sale fares. Nonetheless I cant fault the speed of their refund.