Originally Posted by
SAT Lawyer
Initiating a voluntarily refund online may (or may not) result in a faster refund, but it would be a terrible mistake for anyone who didn't book a fully refundable flex fare and isn't going to get a refund of every last cent of the fare they paid.
indeed, I haven’t clicked for a partial refund, even though this process was advised in previous posts - will take it up with AMex in a couple of weeks. Meantimes, of course, my Amex DD goes out next week