Jan 3, 2019, 8:02 am
Last edit by: Robert
Please check your passport/visa/ETA entry requirements for New Zealand & Australia well before travel. Refer to the FT information threads below flight listing.
For New Zealand from 1 October 2019, if you are from a visa waiver country you must request an NZeTA before you travel.
NZ transit does/may require a NZeTA. But check yourself.
FT thread----> New Zealand immigration & customs Click to open the wiki.
FT thread----> NZeTA required from 1 October 2019 to visit or transit New Zealand
Post your trip dates and itinerary here by departure date:
Flights USA to NZ/Aust land skip a day as they cross the date line.
Example LAX-AKL NZ001 depart 5th Feb 20:55 -- land 7th Feb 06:45 Duration: 12h 50m.
Please note that when booking hotels and other flights/activities (and making entries in this wiki).
On the return departs & arrives the same calendar day
Example AKL LAX NZ006 depart 6th Feb 19:30 arrive 6th Feb 10:35 Duration:12h 5m
Flight changes-->UA changes for Australia - seasonal reductions IAH/LAX, adding SFO-MEL
January:
February:
2/10: (UA 411[in Y]) ORD-LAX - mspvno
2/10: (UA 98) LAX-MEL - mspvno
2/17: (UA 475, NZ 7) ORD-SFO-AKL - Zebranz
2/19: (NZ 123) AKL-MEL - Zebranz
2/24: (UA 99,AS 1232) MEL-LAX-ORD - Zebranz
March:
3/01: ORD-LAX-SYD - rer2yu
3/02: (NZ 9683) ORD-LAX - smashr
3/02: (NZ 1) LAX-AKL - smashr
3/03: (NZ 27) ORD-AKL - cl.lurker
3/03: (NZ 27) ORD-AKL - Roadrunna
3/04: (NZ 123) AKL-MEL - smashr
3/05: (NZ 103) AKL-SYD - Roadrunna
3/05: (NZ 123) AKL-MEL - cl.lurker
3/08: (NZ 124) MEL-AKL - smashr
3/08: (NZ 26) AKL-ORD - smashr
3/08: (NZ 128) MEL-AKL - cl.lurker
3/08: (NZ 2) AKL-LAX - cl.lurker
3/08: (NZ 9667) LAX-ORD - cl.lurker
3/10: (NZ ??) SYD-AKL - rer2yu
3/10: (?? ??) AKL-LAX- rer2yu
3/10: (?? ??) LAX-ORD - rer2yu
3/16: (NZ 112) SYD-AKL - Roadrunna
3/16: (NZ 2) AKL-LAX - Roadrunna
3/16: (NZ 9670) LAX-ORD - Roadrunna
3/24: (NZ 124) MEL-AKL - mspvno
3/24: (NZ 26) AKL-ORD - mspvno
3/31: (NZ 27) ORD-AKL - lsbuffs
3/31: (NZ 28) AKL-IAH - melrowgo
3/31: (NZ 6849) IAH-ORD - melrowgo
April:
4/02: (NZ 103) AKL-SYD - lsbuffs
4/05: (NZ 27) ORD-AKL - bergamini
4/07: (NZ 103) AKL-SYD - bergamini
4/07: (UA 99) MEL-LAX - lsbuffs
4/07: (UA 2039) LAX-ORD - lsbuffs
4/07: (NZ 27) ORD-AKL - rclwings
4/09: (NZ 103) AKL-SYD - rclwings
4/12: (NZ 27) ORD-AKL - njs281
4/12: (NZ 27) ORD-AKL chitink
4/14: (NZ 104) SYD-AKL - bergamini
4/14: (NZ 28) AKL-IAH - bergamini
4/14: (UA 2155) IAH-ORD - bergamini
4/14: (NZ 109) AKL-SYD - njs281
4/19: (NZ 27) ORD-AKL - vivrant
4/19: (NZ 103) AKL-SYD - chitink
4/19: (UA 2297) ORD-EWR - thepaul500
4/19: (UA 1600) EWR-LAX - thepaul500
4/19: (NZ 9839[UA]) LAX-SYD - thepaul500
4/20: (UA 870) SYD-SFO njs281
4/20: (UA 639) SFO-ORD njs281
4/21: (NZ 9840[UA]) SYD-LAX - rclwings,
4/21: (NZ 2039[UA]) LAX-ORD - rclwings
4/21: (NZ 104) SYD-AKL - chitink
4/21: (NZ 26) AKL-ORD - chitink
4/26: (NZ 102) SYD-AKL - vivrant
4/26: (NZ 26) AKL-ORD - vivrant
4/27: (UA 810) ORD-SFO - hirohito888
4/27: (UA 863) SFO-SYD - hirohito888
4/28: (NZ 104) SYD-AKL - thepaul500
4/28: (NZ 26) AKL-ORD - thepaul500
May:
5/04: (NZ 6853) (UA) ORD>IAH <3vacations
5/04: (NZ 29) IAH>AKL <3vacations
5/05: (NZ 124) MEL-AKL - hirohito888
5/05: (NZ 25 AKL-ORD - hirohito888
5/06: (NZ 123) AKL-MEL - <3vacations
5/10: (NZ 27) ORD-AKL - br0snic
5/12: (NZ 105) AKL-SYD - br0snic
5/17: (NZ 124) MEL>AKL - <3vacations
5/17: (NZ 26) AKL >ORD - <3vacations
5/18: (NZ 9321[UA]) ORD-SFO - JMR1223
5/18: (NZ 7) SFO - AKL - JMR1223
5/19: (NZ 104) SYD-AKL - br0snic
5/19: (NZ 2) AKL-LAX - br0snic
5/19: (NZ 9666 [UA]) LAX-ORD - br0snic
5/20: (NZ 101) AKL-SYD - JMR1223
5/26: (NZ 104) SYD-AKL - JMR1223
5/26: (NZ 26) AKL-ORD - JMR1223
June:
6/02: (NZ 27) ORD-AKL - Tokyoite
6/04: (NZ 103) AKL-SYD - Tokyoite
6/07: (NZ 27) ORD-AKL - c5ruzr
6/07: (NZ 27) ORD-AKL - Zebranz (x2)
6/09: (NZ 103) AKL-SYD - Zebranz (x2)
6/09: (NZ 135) AKL-BNE - c5ruzr
6/09: (NZ 104) SYD-AKL - Tokyoite
6/09: (NZ 26) AKL-ORD - Tokyoite
6/14: (NZ 27) ORD-AKL - becks1
6/16: (NZ 103) AKL-SYD - becks1
6/16: (NZ 104) SYD-AKL- Zebranz (x2)
6/16: (NZ 26) AKL-ORD - Zebranz (x2)
6/23: (NZ 104) SYD-AKL - becks1
6/23: (NZ 26) AKL-ORD - becks1
July:
7/14: (NZ 27) ORD-AKL - 2mg
7/16: (NZ 103) AKL-SYD - 2mg
7/28: (UA 870) SYD-SFO - 2mg
August:
8/16: (NZ 27) ORD-AKL - Geroge84
8/16: (NZ1) ORD-LAX-AKL - Cliburn +1
8/18: (NZ 103) AKL-SYD - Geroge84
8/18 (NZ 103) AKL-SYD - Cliburn+1
8/18: (NZ 27) ORD-AKL- FlyingUsedToBeFun
8/20: (NZ 123) ORD-AKL- FlyingUsedToBeFun
8/23: (NZ 27) ORD-AKL - PHDTOMD
8/23: (UA 2243) ORD-LAX- Zebranz
8/23: (NZ 5) LAX-AKL - Zebranz
8/25: (NZ 124) AKL-ORD- FlyingUsedToBeFun
8/25: (NZ 2) AKL-LAX- FlyingUsedToBeFun
8/25: (NZ 103) AKL-SYD - Zebranz
8/25: (NZ 103) AKL-SYD - PHDTOMD
8/25: (NZ 104) SYD-AKL - Geroge84
8/25: (NZ 26) AKL-ORD - Geroge84
8/30: (NZ 27) ORD-AKL - DENQR, GoAmtrak, rabbitsdkk
8/30: (NZ 104) SYD-AKL - Zebranz
8/30: (NZ 104) SYD-AKL - Cliburn+1
8/30: ( NZ 26) AKL-ORD - Zebranz
8/30: (NZ 26) AKL-ORD - Cliburn+1
September:
9/01: (NZ 104) SYD-AKL - PHDTOMD
9/01: (NZ 26) AKL-ORD - PHDTOMD
9/01: (NZ 103) AKL-SYD - DENQR
9/01: (NZ 123) AKL-MEL - GoAmtrak, rabbitsdkk
9/06: (NZ 104) SYD-AKL - DENQR, GoAmtrak
9/06: (NZ 26) AKL-ORD - DENQR, GoAmtrak
9/06: (NZ 27) ORD-AKL - apk123
9/06: (NZ 27) ORD-AKL - Shadowfactor
9/08: (NZ 123) AKL-MEL - apk123
9/08: (NZ 103) AKL-SYD - Shadowfactor
9/13: (NZ 27) ORD-AKL - dugb
9/15: (NZ 103) AKL-SYD - dugb
9/15: (NZ 124) MEL-AKL - apk123
9/15: (NZ 104) SYD-AKL - Shadowfactor
9/15: (NZ 26) AKL-ORD - apk123
9/15: (NZ 26) AKL-ORD - Shadowfactor
9/16: (NZ 27) ORD-AKL - George84
9/18: (NZ 103) AKL-SYD - George84
9/20: (NZ 104) SYD-AKL - dugb
9/20: (NZ 136) BNE-AKL - c5ruzr
9/20: (NZ 26) AKL-ORD - dugb, c5ruzr
9/25: (NZ 104) SYD-AKL - George84
9/25: (NZ 26) AKL-ORD - George84
9/29: (UA 592) ORD-LAX - UAPremierGuy
9/29: (UA 98) LAX-MEL - UAPremierGuy
October:
10/04: (NZ 27) ORD-AKL- as219
10/04: (NZ 27) ORD-AKL- vincewy
10/04: (NZ 124) MEL-AKL - UAPremierGuy
10/04: (NZ 6) AKL-LAX - UAPremierGuy
10/04: (UA 528) LAX-ORD - UAPremierGuy
10/05: (NZ 9681) ORD-LAX - CDKing
10/05: (NZ 19) LAX-RAR - CDKing
10/06: (NZ 103) AKL-SYD- as219
10/06: (NZ 103) AKL-SYD- vincewy
10/10: (NZ 61) RAR-SYD - CDKing
10/11: (NZ 27) ORD-AKL -illico
10/12: (NZ 9840) SYD-LAX - CDKing
10/12: (AS 1232) LAX-ORD - CDKing
10/13: (UA 870) SYD-SFO - as219
10/13: (UA 728) SFO-ORD - as219
10/13: (NZ 27) ORD-AKL - honzeek_cz
10/13: (NZ 27) ORD-AXL - anonymous (x2)
10/14: (NZ 104) SYD-AKL - vincewy
10/15: (NZ 103)AKL-SYD - honzeek_cz
10/16: (NZ 103) AKL-SYD - illico
10/20: (NZ 26) AKL-ORD - vincewy
10/24: (NZ 109) AKL-SYD - anonymous (x2)
10/25: (NZ 104) SYD-AKL - illico
10/25: (NZ 26) AKL-ORD - illico
10/27: (NZ 104) SYD-AKL - anonymous (x2)
10/27: (NZ 26) AKL-ORD - anonymous (x2)
November:
11/02: (UA 310) ORD-LAX - PacificTwo
11/02: (NZ 1) LAX-AKL - PacificTwo
11/04: (NZ 103) AKL-SYD - PacificTwo
11/06: (NZ 108) SYD-AKL - PacificTwo
11/08: (NZ 27) ORD-AKL - Robert
11/10: (NZ 103) AKL-SYD - Robert
11/15: (NZ 26) AKL-ORD - PacificTwo
11/16: (NZ 112) SYD-AKL - Robert
11/16: (NZ 2) AKL-LAX - Robert
11/21: (NZ 112) SYD-AKL - honzeek_cz
11/22: (NZ 61) AKL-RAR - honzeek_cz
11/24: (NZ 18) RAR-LAX - honzeek_cz
11/24: (UA 1897) LAX-ORD - honzeek_cz
December:
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Additional information associated with flights
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View full e-ticket details using NZ PNR/confirmation here: TripCase
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WEEKEND BUSINESS CLASS PROMOTIONAL FARES Z Between THE UNITED STATES and AREA 3 APPLIES FOR ROUND TRIP FARES FOR ADULT
PERMITTED FRI/SAT/SUN ON EACH TRANSPACIFIC SECTOR.
PERMITTED 12JAN THROUGH 30NOV ON THE FIRST INTERNATIONAL SECTOR.
AND - FOR TICKETING ON/AFTER 17SEP 18 IF THE FARE COMPONENT INCLUDES TRAVEL WITHIN AREA 1 THEN THAT TRAVEL MUST NOT BE ON ONE OR MORE OF THE FOLLOWING AC FLIGHTS 2400 THROUGH 6999 AC FLIGHTS 9000 THROUGH 9999 AS FLIGHTS 3000 THROUGH 3274 AS FLIGHTS 3500 THROUGH 9999 DL FLIGHTS 6800 THROUGH 7299 DL FLIGHTS 7400 THROUGH 9999 UA FLIGHTS 5000 THROUGH 5175 UA FLIGHTS 6549 THROUGH 9999 WS FLIGHTS 5000 THROUGH 8849. AND IF THE FARE COMPONENT INCLUDES TRAVEL BETWEEN NEW ZEALAND AND AUSTRALIA THEN THAT TRAVEL MUST NOT BE ON ONE OR MORE OF THE FOLLOWING NZ FLIGHTS 7900 THROUGH 7998. AND THE PRICING UNIT MUST INCLUDE TRAVEL VIA TRANSPACIFIC SECTORS ON ONE OR MORE OF THE FOLLOWING ANY NZ FLIGHT OPERATED BY NZ FOR OUTBOUND AND/OR INBOUND TRAVEL. AND THE FARE COMPONENT MUST INCLUDE TRAVEL VIA TRANSPACIFIC SECTORS BUT NOT ON ONE OR MORE OF THE FOLLOWING NZ FLIGHTS 9816 THROUGH 9817 OPERATED BY UA. AND - FOR TRAVEL ON/AFTER 28OCT 18 THE FARE COMPONENT MUST NOT BE ON ONE OR MORE OF THE FOLLOWING NZ FLIGHTS 7000 THROUGH 7999.
RESERVATIONS ARE REQUIRED FOR ALL SECTORS. WHEN RESERVATIONS ARE MADE AT LEAST 5 DAYS BEFORE DEPARTURE TICKETING MUST BE COMPLETED WITHIN 3 DAYS AFTER RESERVATIONS ARE MADE. OR - RESERVATIONS ARE REQUIRED FOR ALL SECTORS. TICKETING MUST BE COMPLETED WITHIN 1 DAY AFTER RESERVATIONS ARE MADE.
TRAVEL FROM TURNAROUND MUST COMMENCE NO EARLIER THAN 12 HOURS AFTER ARRIVAL AT TURNAROUND.
TRAVEL FROM LAST STOPOVER MUST COMMENCE NO LATER THAN 12 MONTHS AFTER DEPARTURE FROM FARE ORIGIN.
UNLIMITED STOPOVERS PERMITTED ON THE PRICING UNIT AT USD 400.00 EACH IN HNL OUTBOUND. AND - UNLIMITED FREE STOPOVERS PERMITTED ON THE PRICING UNIT IN AKL/RAR. AND - UNLIMITED FREE STOPOVERS PERMITTED ON THE PRICING UNIT IN HNL INBOUND. AND - UNLIMITED STOPOVERS PERMITTED ON THE PRICING UNIT AT USD 100.00 EACH. CHILD/INFANT DISCOUNTS APPLY.
UNLIMITED TRANSFERS PERMITTED ON THE PRICING UNIT FARE BREAK SURFACE SECTORS NOT PERMITTED AND EMBEDDED SURFACE SECTORS PERMITTED ON THE FARE COMPONENT. NOTE - AS PER ROUTE MAP
APPLICABLE ADD-ON CONSTRUCTION IS ADDRESSED IN MISCELLANEOUS PROVISIONS - CATEGORY 23. END-ON-END END-ON-END COMBINATIONS PERMITTED WITH FARES WITHIN AREA 1. VALIDATE ALL FARE COMPONENTS. SIDE TRIPS PERMITTED. END-ON-END END-ON-END COMBINATIONS PERMITTED WITH FARES WITHIN AREA 3. VALIDATE ALL FARE COMPONENTS. SIDE TRIPS PERMITTED. PROVIDED - COMBINATIONS ARE FOR CARRIER NZ END-ON-END END-ON-END COMBINATIONS PERMITTED. VALIDATE ALL FARE COMPONENTS. FARES MUST BE SHOWN SEPARATELY ON THE TICKET. SIDE TRIPS PERMITTED. PROVIDED - COMBINATIONS ARE NOT IN ANY RULE IN TARIFF IPRA - USA/CANADA-AREA 2/3 AND GUAM-AREA 2 VIA ATLANTIC. OPEN JAWS/ROUND TRIPS/CIRCLE TRIPS FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS -TO FORM SINGLE OR DOUBLE OPEN JAWS/ROUND TRIPS/CIRCLE TRIPS. OPEN JAWS/ROUND TRIPS/CIRCLE TRIPS NOTE - MOST RESTRICTIVE CONDITIONS APPLY. PROVIDED - COMBINATIONS ARE WITH ANY FARE FOR CARRIER NZ IN ANY RULE IN TARIFF IPRP - BETWEEN THE USA/CANADA-AREA 2/3 VIA PACIFIC IPRSAAS - BETWEEN AREA 1-AREA 2/3 VIA PACIFIC.
TICKETS MUST BE ISSUED ON/BEFORE 10JAN 19.
TICKETS MUST BE ISSUED ON NZ. EXTENSION OF TICKET VALIDITY IS NOT PERMITTED.
NOTE - EXTENSION OF TICKET VALIDITY PERMITTED UNDER GUIDELINES SET FORTH BY CARRIER. CONTACT CARRIER FOR DETAILS.
CANCELLATIONS BEFORE DEPARTURE CHARGE USD 250.00. WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER. NOTE - A.TICKET IS FULLY REFUNDABLE WITHOUT PENALTY WITHIN 24 HOURS OF TICKETING WHEN PURCHASE IS MADE 7 OR MORE DAYS BEFORE DEPARTURE OF THE FIRST FLIGHT IN THE ITINERARY. B.CHILDRENS DISCOUNT DOES NOT APPLY. C.CANCEL PENALTY DOES NOT APPLY TO INFANT TICKETS D.CANCEL PENALTY IS WAIVED FOR FOLLOWING INSTANCES 1. NON-REFUNDABILITY / CANCELLATION PENALTY WAIVED IN CASE OF DEATH OF PASSENGER OR IMMEDIATE FAMILY MEMBER. NOTE - FULL REFUND OF UNUSED TICKETS IN THE EVENT OF DEATH OF THE PASSENGER OR HIS/HER IMMEDIATE FAMILY MEMBER OR ANY PERSON BOOKED TO ACCOMPANY THE PASSENGER OR THE IMMEDIATE FAMILY OF ANY PERSON BOOKED TO ACCOMPANY THE PASSENGER AND IMMEDIATE FAMILY DEFINED BY IATA RESOLUTION 12 2.IN THE EVENT A PSGR/TRAVELLING COMPANION IS PREVENTED FROM TRAVELLING BECAUSE AN OFFICIAL DOCUMENT/ENTRY PERMIT/VISA IS REFUSED. OFFICIAL WRITTEN EVIDENCE MUST BE PROVIDED AND ATTACHED TO THE REFUND APPLICATION. E.WHEN THE CANCELLATION IS MADE PRIOR TO THE ORIGINAL DEPARTURE DATE THIS FARE MAY BE USED AS CREDIT TOWARDS THE PAYMENT OF ANY OTHER NZ FARE PROVIDED THAT THE NEW TOTAL AIRFARE IS GREATER THAN OR EQUAL TO THE VALUE AVAILABLE FOR EXCHANGE AND ALL BOOKING CONDITIONS OF THE NEW TICKET ARE MET. IF THE NEW TICKET IS SUBSEQUENTLY CANCELLED THE CANCELLATION PENALTY OF THE ORIGINAL TICKET WILL APPLY. F.WHERE THIS FARE IS COMBINED WITH ANOTHER FARE THE MOST RESTRICTIVE CONDITIONS APPLY TO THE ENTIRE JOURNEY. AFTER DEPARTURE TICKET IS NON-REFUNDABLE. WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER. NOTE - A.REFUND OF ANY UNUSED COUPONS WILL APPLY IN THE CASE OF CERTIFIED DEATH OF THE PSGR OR TRAVELLING COMPANION BOOKED ON THE SAME FLIGHTS AND DATES. OFFICIAL WRITTEN EVIDENCE MUST BE PROVIDED AND ATTACHED TO THE REFUND APPLICATION. B.WHEN FARE IS NON-REFUNDABLE ANY FUEL SURCHARGE IS NON-REFUNDABLE. C.AT ANY TIME THIS FARE MAY BE USED AS A CREDIT TOWARDS PAYMENT OF ANY OTHER NZ FARE PROVIDED THAT THE NEW TOTAL FARE IS GREATER THAN OR EQUAL TO THE VALUE AVAILABLE FOR EXCHANGE. ALL CONDITIONS OF THE NEW FARE MUST BE MET. THE FLIGHTS ALREADY COMPLETED MUST FORM PART OF THE NEW ITINERARY AND FARE CALCULATION. IF NEW TICKET IS SUBSEQUENTLY CANCELLED THE CANCELLATION PENALTY OF THE ORIGINAL TICKET WILL APPLY. ANY TIME CHARGE USD 150.00 FOR NO-SHOW. NOTE - A.NO-SHOW FEE TO BE CHARGED IN ADDITION TO ANY OTHER APPLICABLE CHARGES. B.WHEN FARE IS NON-REFUNDABLE ANY FUEL SURCHARGE IS NON-REFUNDABLE. CHANGES CHARGE USD 250.00. NOTE - A.CHILDRENS DISCOUNT DOES NOT APPLY. B.INFANT TICKET MAY BE CHANGED WITHOUT A FEE. C. CHANGE PENALTY IS WAIVED IN THE FOLLOWING INSTANCES. 1. NON-REFUNDABILITY / CANCELLATION PENALTY WAIVED IN CASE OF DEATH OF PASSENGER OR IMMEDIATE FAMILY MEMBER. NOTE - FULL REFUND OF UNUSED TICKETS IN THE EVENT OF DEATH OF THE PASSENGER OR HIS/HER IMMEDIATE FAMILY MEMBER OR ANY PERSON BOOKED TO ACCOMPANY THE PASSENGER OR THE IMMEDIATE FAMILY OF ANY PERSON BOOKED TO ACCOMPANY THE PASSENGER AND IMMEDIATE FAMILY DEFINED BY IATA RESOLUTION 12 2.PURCHASE OF A NEW FARE IN A HIGHER CABIN. D.THE FULL AMOUNT OF THE FARE PAID MAY BE USED AS CREDIT TOWARDS THE PURCHASE OF ANY OTHER NZ FARE PROVIDED THAT ALL CONDITIONS OF THE NEW FARE ARE MET. E.IF THE NEW TICKET IS SUBSEQUENTLY CANCELLED THE CANCELLATION PENALTY OF THE ORIGINAL TICKET WILL APPLY. F.FARE DOWNGRADING PERMITTED ONLY WHEN THE TOTAL VALUE OF THE NEW TICKET IS HIGHER THAN OR EQUAL TO THE ORIGINAL TICKET VALUE. G. CHARGE USD150 FOR NO-SHOW. NO-SHOW FEE TO BE CHARGED IN ADDITION TO ANY OTHER APPLICABLE CHARGES.
CANCELLATIONS PER TICKET CHARGE USD 30.00/CAD 35.00 FOR LOST TICKET. NOTE - 1-NO SERVICE CHARGE WILL BE IMPOSED FOR MILITARY PASSENGERS WHEN TRANSPORTATION IS PAID WITH A U.S. GOVERNMENT TRANSPORTATION REQUEST FORM NO. 1169. 2-NO SERVICE CHARGE WILL BE IMPOSED FOR TICKETS LOST WITH THE INITIAL MAILING OF TELEMAIL TICKETS.
THE ORIGINAL TICKET MUST BE ANNOTATED - VALID NZONLY/ 250XXL/250CHG - IN THE ENDORSEMENT BOX. NOTE - TICKETS MUST SHOW BY THE USE OF AN INSERT OR STICKER THAT TRAVEL IS AT A SPECIAL FARE AND SUBJECT TO SPECIAL CONDITIONS.
ACCOMPANIED CHILD 2-11 - CHARGE 100 PERCENT OF THE FARE. TICKETING CODE - BASE FARE CODE PLUS CH OR - 1ST INFANT UNDER 2 WITHOUT A SEAT - CHARGE 10 PERCENT OF THE FARE. TICKETING CODE - BASE FARE CODE PLUS INF. NOTE - INFANTS WHO TURN 2 YEARS OF AGE AT ANY POINT IN THE JOURNEY MUST PURCHASE A CHILD FARE FOR THE ENTIRE JOURNEY. OR - INFANT UNDER 2 WITH A SEAT - CHARGE 100 PERCENT OF THE FARE OR - UNACCOMPANIED CHILD 5-11 - CHARGE 100 PERCENT OF THE FARE. NOTE - REFER TO AIRNZ POLICY FOR UNACCOMPANIED MINORS
NOTE - DISCOUNTS APPLY. INFORMATION IS NOT AVAILABLE AT THIS TIME...CONTACT CARRIER FOR DETAILS.
NOTE - DISCOUNTS APPLY. INFORMATION IS NOT AVAILABLE AT THIS TIME. CONTACT CARRIER FOR DETAILS.
NOTE - DISCOUNTS APPLY. INFORMATION IS NOT AVAILABLE AT THIS TIME. CONTACT CARRIER FOR DETAILS.
NOTE - FREQUENT FLYER POINT ACCRUAL NOT PERMITTED ON FARES BOOKED IN K/G/S/L CLASS OF SERVICE EXCEPT FOR ANZ AIRPOINTS PROGRAM.
IN THE EVENT OF CHANGES TO TICKETED FLIGHTS BEFORE DEPARTURE OF JOURNEY - APPLIES WITHIN TKT VALIDITY CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY THOSE OF NZ INTERNATIONAL FARES CHARGE USD 250.00 OR HIGHEST FEE OF ALL FARE COMPONENTS- DISCOUNTS APPLY - NO FEE FOR INFANTS W/O SEAT AND REPRICE USING CURRENTLY TKTD FARE PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO FARE BREAKS 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. CHANGE IS ON/BEFORE DAY OF ORIGINAL SCHEDULED FLIGHT 4. NZ FARES ARE USED 5. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 6. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT 7. TKT REISSUE RESTRICTED TO NZ OR - REPRICE USING FARES IN EFFECT TODAY PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 2. CHANGE IS ON/BEFORE DAY OF ORIGINAL SCHEDULED FLIGHT 3. NZ FARES ARE USED 4. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 5. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT 6. TKT REISSUE RESTRICTED TO NZ WHEN CHANGE RESULTS IN LOWER FARE REFUND RESIDUAL THEN ADD-COLLECT - REFUND VIA ORIGINAL FORM OF PAYMENT ENDORSEMENT BOX- HIGHER NON-REF AMT AND NEW ENDORSEMENTS. OR - AFTER DEPARTURE OF JOURNEY - APPLIES WITHIN TKT VALIDITY CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY THOSE OF NZ INTERNATIONAL FARES CHARGE USD 250.00 OR HIGHEST FEE OF ALL FARE COMPONENTS- DISCOUNTS APPLY - NO FEE FOR INFANTS W/O SEAT AND ONLY REPRICE USING CURRENTLY TKTD FARE IF RESULTS IN VALID SOLUTION PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO FARE BREAKS 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT 4. CHANGE IS ON/BEFORE DAY OF ORIGINAL SCHEDULED FLIGHT 5. NZ FARES ARE USED 6. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 7. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT 8. TKT REISSUE RESTRICTED TO NZ OR - REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 2. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT 3. CHANGE IS ON/BEFORE DAY OF ORIGINAL SCHEDULED FLIGHT 4. NZ FARES ARE USED 5. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 6. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 7. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT 8. TKT REISSUE RESTRICTED TO NZ WHEN CHANGE RESULTS IN LOWER FARE REFUND RESIDUAL THEN ADD-COLLECT - REFUND VIA ORIGINAL FORM OF PAYMENT ENDORSEMENT BOX- HIGHER NON-REF AMT AND NEW ENDORSEMENTS. OR - ANYTIME WITHIN TKT VALIDITY CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY THOSE OF NZ INTERNATIONAL FARES CHARGE USD 150.00 OR HIGHEST FEE OF ALL FARE COMPONENTS AND REPRICE USING FARES IN EFFECT TODAY PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO FARE BREAKS 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT 4. CHANGE IS AFTER ORIGINAL SCHEDULED FLIGHT 5. NZ FARES ARE USED 6. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT 7. TKT REISSUE RESTRICTED TO NZ WHEN CHANGE RESULTS IN LOWER FARE REFUND RESIDUAL THEN ADD-COLLECT - REFUND VIA ORIGINAL FORM OF PAYMENT ENDORSEMENT BOX- HIGHER NON-REF AMT AND NEW ENDORSEMENTS.
SPECIAL BUSINESS CLASS FARES APPLICABLE TO NZ ONLY APPLICATION AREA THESE FARES APPLY BETWEEN THE UNITED STATES AND S.W. PACIFIC. CLASS OF SERVICE THESE FARES APPLY FOR BUSINESS CLASS SERVICE. TYPES OF TRANSPORTATION THIS RULE GOVERNS ONE-WAY AND ROUND-TRIP FARES. FARES GOVERNED BY THIS RULE CAN BE USED TO CREATE ONE-WAY/ROUND-TRIP/CIRCLE-TRIP/OPEN-JAW JOURNEYS. THESE FARES DO NOT APPLY RETROACTIVELY. CAPACITY LIMITATIONS THE CARRIER SHALL LIMIT THE NUMBER OF PASSENGERS CARRIED ON ANY ONE FLIGHT AT FARES GOVERNED BY THIS RULE AND SUCH FARES WILL NOT NECESSARILY BE AVAILABLE ON ALL FLIGHTS. THE NUMBER OF SEATS WHICH THE CARRIER SHALL MAKE AVAILABLE ON A GIVEN FLIGHT WILL BE DETERMINED BY THE CARRIERS BEST JUDGMENT OTHER CONDITIONS PASSENGER EXPENSES NOT PERMITTED.
For New Zealand from 1 October 2019, if you are from a visa waiver country you must request an NZeTA before you travel.
NZ transit does/may require a NZeTA. But check yourself.
FT thread----> New Zealand immigration & customs Click to open the wiki.
FT thread----> NZeTA required from 1 October 2019 to visit or transit New Zealand
Post your trip dates and itinerary here by departure date:
Flights USA to NZ/Aust land skip a day as they cross the date line.
Example LAX-AKL NZ001 depart 5th Feb 20:55 -- land 7th Feb 06:45 Duration: 12h 50m.
Please note that when booking hotels and other flights/activities (and making entries in this wiki).
On the return departs & arrives the same calendar day
Example AKL LAX NZ006 depart 6th Feb 19:30 arrive 6th Feb 10:35 Duration:12h 5m
Flight changes-->UA changes for Australia - seasonal reductions IAH/LAX, adding SFO-MEL
January:
February:
2/10: (UA 411[in Y]) ORD-LAX - mspvno
2/10: (UA 98) LAX-MEL - mspvno
2/17: (UA 475, NZ 7) ORD-SFO-AKL - Zebranz
2/19: (NZ 123) AKL-MEL - Zebranz
2/24: (UA 99,AS 1232) MEL-LAX-ORD - Zebranz
March:
3/01: ORD-LAX-SYD - rer2yu
3/02: (NZ 9683) ORD-LAX - smashr
3/02: (NZ 1) LAX-AKL - smashr
3/03: (NZ 27) ORD-AKL - cl.lurker
3/03: (NZ 27) ORD-AKL - Roadrunna
3/04: (NZ 123) AKL-MEL - smashr
3/05: (NZ 103) AKL-SYD - Roadrunna
3/05: (NZ 123) AKL-MEL - cl.lurker
3/08: (NZ 124) MEL-AKL - smashr
3/08: (NZ 26) AKL-ORD - smashr
3/08: (NZ 128) MEL-AKL - cl.lurker
3/08: (NZ 2) AKL-LAX - cl.lurker
3/08: (NZ 9667) LAX-ORD - cl.lurker
3/10: (NZ ??) SYD-AKL - rer2yu
3/10: (?? ??) AKL-LAX- rer2yu
3/10: (?? ??) LAX-ORD - rer2yu
3/16: (NZ 112) SYD-AKL - Roadrunna
3/16: (NZ 2) AKL-LAX - Roadrunna
3/16: (NZ 9670) LAX-ORD - Roadrunna
3/24: (NZ 124) MEL-AKL - mspvno
3/24: (NZ 26) AKL-ORD - mspvno
3/31: (NZ 27) ORD-AKL - lsbuffs
3/31: (NZ 28) AKL-IAH - melrowgo
3/31: (NZ 6849) IAH-ORD - melrowgo
April:
4/02: (NZ 103) AKL-SYD - lsbuffs
4/05: (NZ 27) ORD-AKL - bergamini
4/07: (NZ 103) AKL-SYD - bergamini
4/07: (UA 99) MEL-LAX - lsbuffs
4/07: (UA 2039) LAX-ORD - lsbuffs
4/07: (NZ 27) ORD-AKL - rclwings
4/09: (NZ 103) AKL-SYD - rclwings
4/12: (NZ 27) ORD-AKL - njs281
4/12: (NZ 27) ORD-AKL chitink
4/14: (NZ 104) SYD-AKL - bergamini
4/14: (NZ 28) AKL-IAH - bergamini
4/14: (UA 2155) IAH-ORD - bergamini
4/14: (NZ 109) AKL-SYD - njs281
4/19: (NZ 27) ORD-AKL - vivrant
4/19: (NZ 103) AKL-SYD - chitink
4/19: (UA 2297) ORD-EWR - thepaul500
4/19: (UA 1600) EWR-LAX - thepaul500
4/19: (NZ 9839[UA]) LAX-SYD - thepaul500
4/20: (UA 870) SYD-SFO njs281
4/20: (UA 639) SFO-ORD njs281
4/21: (NZ 9840[UA]) SYD-LAX - rclwings,
4/21: (NZ 2039[UA]) LAX-ORD - rclwings
4/21: (NZ 104) SYD-AKL - chitink
4/21: (NZ 26) AKL-ORD - chitink
4/26: (NZ 102) SYD-AKL - vivrant
4/26: (NZ 26) AKL-ORD - vivrant
4/27: (UA 810) ORD-SFO - hirohito888
4/27: (UA 863) SFO-SYD - hirohito888
4/28: (NZ 104) SYD-AKL - thepaul500
4/28: (NZ 26) AKL-ORD - thepaul500
May:
5/04: (NZ 6853) (UA) ORD>IAH <3vacations
5/04: (NZ 29) IAH>AKL <3vacations
5/05: (NZ 124) MEL-AKL - hirohito888
5/05: (NZ 25 AKL-ORD - hirohito888
5/06: (NZ 123) AKL-MEL - <3vacations
5/10: (NZ 27) ORD-AKL - br0snic
5/12: (NZ 105) AKL-SYD - br0snic
5/17: (NZ 124) MEL>AKL - <3vacations
5/17: (NZ 26) AKL >ORD - <3vacations
5/18: (NZ 9321[UA]) ORD-SFO - JMR1223
5/18: (NZ 7) SFO - AKL - JMR1223
5/19: (NZ 104) SYD-AKL - br0snic
5/19: (NZ 2) AKL-LAX - br0snic
5/19: (NZ 9666 [UA]) LAX-ORD - br0snic
5/20: (NZ 101) AKL-SYD - JMR1223
5/26: (NZ 104) SYD-AKL - JMR1223
5/26: (NZ 26) AKL-ORD - JMR1223
June:
6/02: (NZ 27) ORD-AKL - Tokyoite
6/04: (NZ 103) AKL-SYD - Tokyoite
6/07: (NZ 27) ORD-AKL - c5ruzr
6/07: (NZ 27) ORD-AKL - Zebranz (x2)
6/09: (NZ 103) AKL-SYD - Zebranz (x2)
6/09: (NZ 135) AKL-BNE - c5ruzr
6/09: (NZ 104) SYD-AKL - Tokyoite
6/09: (NZ 26) AKL-ORD - Tokyoite
6/14: (NZ 27) ORD-AKL - becks1
6/16: (NZ 103) AKL-SYD - becks1
6/16: (NZ 104) SYD-AKL- Zebranz (x2)
6/16: (NZ 26) AKL-ORD - Zebranz (x2)
6/23: (NZ 104) SYD-AKL - becks1
6/23: (NZ 26) AKL-ORD - becks1
July:
7/14: (NZ 27) ORD-AKL - 2mg
7/16: (NZ 103) AKL-SYD - 2mg
7/28: (UA 870) SYD-SFO - 2mg
August:
8/16: (NZ 27) ORD-AKL - Geroge84
8/16: (NZ1) ORD-LAX-AKL - Cliburn +1
8/18: (NZ 103) AKL-SYD - Geroge84
8/18 (NZ 103) AKL-SYD - Cliburn+1
8/18: (NZ 27) ORD-AKL- FlyingUsedToBeFun
8/20: (NZ 123) ORD-AKL- FlyingUsedToBeFun
8/23: (NZ 27) ORD-AKL - PHDTOMD
8/23: (UA 2243) ORD-LAX- Zebranz
8/23: (NZ 5) LAX-AKL - Zebranz
8/25: (NZ 124) AKL-ORD- FlyingUsedToBeFun
8/25: (NZ 2) AKL-LAX- FlyingUsedToBeFun
8/25: (NZ 103) AKL-SYD - Zebranz
8/25: (NZ 103) AKL-SYD - PHDTOMD
8/25: (NZ 104) SYD-AKL - Geroge84
8/25: (NZ 26) AKL-ORD - Geroge84
8/30: (NZ 27) ORD-AKL - DENQR, GoAmtrak, rabbitsdkk
8/30: (NZ 104) SYD-AKL - Zebranz
8/30: (NZ 104) SYD-AKL - Cliburn+1
8/30: ( NZ 26) AKL-ORD - Zebranz
8/30: (NZ 26) AKL-ORD - Cliburn+1
September:
9/01: (NZ 104) SYD-AKL - PHDTOMD
9/01: (NZ 26) AKL-ORD - PHDTOMD
9/01: (NZ 103) AKL-SYD - DENQR
9/01: (NZ 123) AKL-MEL - GoAmtrak, rabbitsdkk
9/06: (NZ 104) SYD-AKL - DENQR, GoAmtrak
9/06: (NZ 26) AKL-ORD - DENQR, GoAmtrak
9/06: (NZ 27) ORD-AKL - apk123
9/06: (NZ 27) ORD-AKL - Shadowfactor
9/08: (NZ 123) AKL-MEL - apk123
9/08: (NZ 103) AKL-SYD - Shadowfactor
9/13: (NZ 27) ORD-AKL - dugb
9/15: (NZ 103) AKL-SYD - dugb
9/15: (NZ 124) MEL-AKL - apk123
9/15: (NZ 104) SYD-AKL - Shadowfactor
9/15: (NZ 26) AKL-ORD - apk123
9/15: (NZ 26) AKL-ORD - Shadowfactor
9/16: (NZ 27) ORD-AKL - George84
9/18: (NZ 103) AKL-SYD - George84
9/20: (NZ 104) SYD-AKL - dugb
9/20: (NZ 136) BNE-AKL - c5ruzr
9/20: (NZ 26) AKL-ORD - dugb, c5ruzr
9/25: (NZ 104) SYD-AKL - George84
9/25: (NZ 26) AKL-ORD - George84
9/29: (UA 592) ORD-LAX - UAPremierGuy
9/29: (UA 98) LAX-MEL - UAPremierGuy
October:
10/04: (NZ 27) ORD-AKL- as219
10/04: (NZ 27) ORD-AKL- vincewy
10/04: (NZ 124) MEL-AKL - UAPremierGuy
10/04: (NZ 6) AKL-LAX - UAPremierGuy
10/04: (UA 528) LAX-ORD - UAPremierGuy
10/05: (NZ 9681) ORD-LAX - CDKing
10/05: (NZ 19) LAX-RAR - CDKing
10/06: (NZ 103) AKL-SYD- as219
10/06: (NZ 103) AKL-SYD- vincewy
10/10: (NZ 61) RAR-SYD - CDKing
10/11: (NZ 27) ORD-AKL -illico
10/12: (NZ 9840) SYD-LAX - CDKing
10/12: (AS 1232) LAX-ORD - CDKing
10/13: (UA 870) SYD-SFO - as219
10/13: (UA 728) SFO-ORD - as219
10/13: (NZ 27) ORD-AKL - honzeek_cz
10/13: (NZ 27) ORD-AXL - anonymous (x2)
10/14: (NZ 104) SYD-AKL - vincewy
10/15: (NZ 103)AKL-SYD - honzeek_cz
10/16: (NZ 103) AKL-SYD - illico
10/20: (NZ 26) AKL-ORD - vincewy
10/24: (NZ 109) AKL-SYD - anonymous (x2)
10/25: (NZ 104) SYD-AKL - illico
10/25: (NZ 26) AKL-ORD - illico
10/27: (NZ 104) SYD-AKL - anonymous (x2)
10/27: (NZ 26) AKL-ORD - anonymous (x2)
November:
11/02: (UA 310) ORD-LAX - PacificTwo
11/02: (NZ 1) LAX-AKL - PacificTwo
11/04: (NZ 103) AKL-SYD - PacificTwo
11/06: (NZ 108) SYD-AKL - PacificTwo
11/08: (NZ 27) ORD-AKL - Robert
11/10: (NZ 103) AKL-SYD - Robert
11/15: (NZ 26) AKL-ORD - PacificTwo
11/16: (NZ 112) SYD-AKL - Robert
11/16: (NZ 2) AKL-LAX - Robert
11/21: (NZ 112) SYD-AKL - honzeek_cz
11/22: (NZ 61) AKL-RAR - honzeek_cz
11/24: (NZ 18) RAR-LAX - honzeek_cz
11/24: (UA 1897) LAX-ORD - honzeek_cz
December:
=====
Additional information associated with flights
- NZeTA required from 1 October 2019 to visit or transit New Zealand
- Airport info Auckland (AKL) - amenities, transfers, transport Needs a wiki and update
- Airport info SYDNEY (SYD) - amenities, transfers, transport Click to open the wiki
- Airport info MELBOURNE (MEL) - amenities, transfers, transport Click to open the wiki
- Airport info BRISBANE (BNE) - amenities, transfers, transport Needs a wiki & updating
- Australia immigration (incl ETA visa) & customs Click to open the wiki
- Smartgate at Australia & NZ immigration Click to open the wiki
- Free Australian ETA Visa application* - Processing Australian ETAs for free * to FT members (and up to 3 more friends & family) who have more than 80 posts, AND have at least been members for more than 12 months! Please read post 1. Thanks to Guy Betsy for his service to the FT community.
- Au Government web site link--> Australian Electronic Travel Authority AUD$20. For USA, Canadian and some other passport holders. Beware of 3rd party look-a-like web sites that charge more.
======
View full e-ticket details using NZ PNR/confirmation here: TripCase
======
Fare rules & restrictions
Air New Zealand (NZ) ZW0ZA9 CHI to SYD
General notes
WEEKEND BUSINESS CLASS PROMOTIONAL FARES Z Between THE UNITED STATES and AREA 3 APPLIES FOR ROUND TRIP FARES FOR ADULT
Category 2: Day/Time restrictions
PERMITTED FRI/SAT/SUN ON EACH TRANSPACIFIC SECTOR.
Category 3: Seasonal restrictions
PERMITTED 12JAN THROUGH 30NOV ON THE FIRST INTERNATIONAL SECTOR.
Category 4: Flight restrictions
AND - FOR TICKETING ON/AFTER 17SEP 18 IF THE FARE COMPONENT INCLUDES TRAVEL WITHIN AREA 1 THEN THAT TRAVEL MUST NOT BE ON ONE OR MORE OF THE FOLLOWING AC FLIGHTS 2400 THROUGH 6999 AC FLIGHTS 9000 THROUGH 9999 AS FLIGHTS 3000 THROUGH 3274 AS FLIGHTS 3500 THROUGH 9999 DL FLIGHTS 6800 THROUGH 7299 DL FLIGHTS 7400 THROUGH 9999 UA FLIGHTS 5000 THROUGH 5175 UA FLIGHTS 6549 THROUGH 9999 WS FLIGHTS 5000 THROUGH 8849. AND IF THE FARE COMPONENT INCLUDES TRAVEL BETWEEN NEW ZEALAND AND AUSTRALIA THEN THAT TRAVEL MUST NOT BE ON ONE OR MORE OF THE FOLLOWING NZ FLIGHTS 7900 THROUGH 7998. AND THE PRICING UNIT MUST INCLUDE TRAVEL VIA TRANSPACIFIC SECTORS ON ONE OR MORE OF THE FOLLOWING ANY NZ FLIGHT OPERATED BY NZ FOR OUTBOUND AND/OR INBOUND TRAVEL. AND THE FARE COMPONENT MUST INCLUDE TRAVEL VIA TRANSPACIFIC SECTORS BUT NOT ON ONE OR MORE OF THE FOLLOWING NZ FLIGHTS 9816 THROUGH 9817 OPERATED BY UA. AND - FOR TRAVEL ON/AFTER 28OCT 18 THE FARE COMPONENT MUST NOT BE ON ONE OR MORE OF THE FOLLOWING NZ FLIGHTS 7000 THROUGH 7999.
Category 5: Advanced reservation/ticketing restrictions
RESERVATIONS ARE REQUIRED FOR ALL SECTORS. WHEN RESERVATIONS ARE MADE AT LEAST 5 DAYS BEFORE DEPARTURE TICKETING MUST BE COMPLETED WITHIN 3 DAYS AFTER RESERVATIONS ARE MADE. OR - RESERVATIONS ARE REQUIRED FOR ALL SECTORS. TICKETING MUST BE COMPLETED WITHIN 1 DAY AFTER RESERVATIONS ARE MADE.
Category 6: Minimum stay requirements
TRAVEL FROM TURNAROUND MUST COMMENCE NO EARLIER THAN 12 HOURS AFTER ARRIVAL AT TURNAROUND.
Category 7: Maximum stay requirements
TRAVEL FROM LAST STOPOVER MUST COMMENCE NO LATER THAN 12 MONTHS AFTER DEPARTURE FROM FARE ORIGIN.
Category 8: Stopover restrictions
UNLIMITED STOPOVERS PERMITTED ON THE PRICING UNIT AT USD 400.00 EACH IN HNL OUTBOUND. AND - UNLIMITED FREE STOPOVERS PERMITTED ON THE PRICING UNIT IN AKL/RAR. AND - UNLIMITED FREE STOPOVERS PERMITTED ON THE PRICING UNIT IN HNL INBOUND. AND - UNLIMITED STOPOVERS PERMITTED ON THE PRICING UNIT AT USD 100.00 EACH. CHILD/INFANT DISCOUNTS APPLY.
Category 9: Transfer restrictions
UNLIMITED TRANSFERS PERMITTED ON THE PRICING UNIT FARE BREAK SURFACE SECTORS NOT PERMITTED AND EMBEDDED SURFACE SECTORS PERMITTED ON THE FARE COMPONENT. NOTE - AS PER ROUTE MAP
Category 10: Combinability
APPLICABLE ADD-ON CONSTRUCTION IS ADDRESSED IN MISCELLANEOUS PROVISIONS - CATEGORY 23. END-ON-END END-ON-END COMBINATIONS PERMITTED WITH FARES WITHIN AREA 1. VALIDATE ALL FARE COMPONENTS. SIDE TRIPS PERMITTED. END-ON-END END-ON-END COMBINATIONS PERMITTED WITH FARES WITHIN AREA 3. VALIDATE ALL FARE COMPONENTS. SIDE TRIPS PERMITTED. PROVIDED - COMBINATIONS ARE FOR CARRIER NZ END-ON-END END-ON-END COMBINATIONS PERMITTED. VALIDATE ALL FARE COMPONENTS. FARES MUST BE SHOWN SEPARATELY ON THE TICKET. SIDE TRIPS PERMITTED. PROVIDED - COMBINATIONS ARE NOT IN ANY RULE IN TARIFF IPRA - USA/CANADA-AREA 2/3 AND GUAM-AREA 2 VIA ATLANTIC. OPEN JAWS/ROUND TRIPS/CIRCLE TRIPS FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS -TO FORM SINGLE OR DOUBLE OPEN JAWS/ROUND TRIPS/CIRCLE TRIPS. OPEN JAWS/ROUND TRIPS/CIRCLE TRIPS NOTE - MOST RESTRICTIVE CONDITIONS APPLY. PROVIDED - COMBINATIONS ARE WITH ANY FARE FOR CARRIER NZ IN ANY RULE IN TARIFF IPRP - BETWEEN THE USA/CANADA-AREA 2/3 VIA PACIFIC IPRSAAS - BETWEEN AREA 1-AREA 2/3 VIA PACIFIC.
Category 15: Sales restrictions
TICKETS MUST BE ISSUED ON/BEFORE 10JAN 19.
Category 15: Sales restrictions
TICKETS MUST BE ISSUED ON NZ. EXTENSION OF TICKET VALIDITY IS NOT PERMITTED.
Category 15: Sales restrictions
NOTE - EXTENSION OF TICKET VALIDITY PERMITTED UNDER GUIDELINES SET FORTH BY CARRIER. CONTACT CARRIER FOR DETAILS.
Category 16: Penalties
CANCELLATIONS BEFORE DEPARTURE CHARGE USD 250.00. WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER. NOTE - A.TICKET IS FULLY REFUNDABLE WITHOUT PENALTY WITHIN 24 HOURS OF TICKETING WHEN PURCHASE IS MADE 7 OR MORE DAYS BEFORE DEPARTURE OF THE FIRST FLIGHT IN THE ITINERARY. B.CHILDRENS DISCOUNT DOES NOT APPLY. C.CANCEL PENALTY DOES NOT APPLY TO INFANT TICKETS D.CANCEL PENALTY IS WAIVED FOR FOLLOWING INSTANCES 1. NON-REFUNDABILITY / CANCELLATION PENALTY WAIVED IN CASE OF DEATH OF PASSENGER OR IMMEDIATE FAMILY MEMBER. NOTE - FULL REFUND OF UNUSED TICKETS IN THE EVENT OF DEATH OF THE PASSENGER OR HIS/HER IMMEDIATE FAMILY MEMBER OR ANY PERSON BOOKED TO ACCOMPANY THE PASSENGER OR THE IMMEDIATE FAMILY OF ANY PERSON BOOKED TO ACCOMPANY THE PASSENGER AND IMMEDIATE FAMILY DEFINED BY IATA RESOLUTION 12 2.IN THE EVENT A PSGR/TRAVELLING COMPANION IS PREVENTED FROM TRAVELLING BECAUSE AN OFFICIAL DOCUMENT/ENTRY PERMIT/VISA IS REFUSED. OFFICIAL WRITTEN EVIDENCE MUST BE PROVIDED AND ATTACHED TO THE REFUND APPLICATION. E.WHEN THE CANCELLATION IS MADE PRIOR TO THE ORIGINAL DEPARTURE DATE THIS FARE MAY BE USED AS CREDIT TOWARDS THE PAYMENT OF ANY OTHER NZ FARE PROVIDED THAT THE NEW TOTAL AIRFARE IS GREATER THAN OR EQUAL TO THE VALUE AVAILABLE FOR EXCHANGE AND ALL BOOKING CONDITIONS OF THE NEW TICKET ARE MET. IF THE NEW TICKET IS SUBSEQUENTLY CANCELLED THE CANCELLATION PENALTY OF THE ORIGINAL TICKET WILL APPLY. F.WHERE THIS FARE IS COMBINED WITH ANOTHER FARE THE MOST RESTRICTIVE CONDITIONS APPLY TO THE ENTIRE JOURNEY. AFTER DEPARTURE TICKET IS NON-REFUNDABLE. WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER. NOTE - A.REFUND OF ANY UNUSED COUPONS WILL APPLY IN THE CASE OF CERTIFIED DEATH OF THE PSGR OR TRAVELLING COMPANION BOOKED ON THE SAME FLIGHTS AND DATES. OFFICIAL WRITTEN EVIDENCE MUST BE PROVIDED AND ATTACHED TO THE REFUND APPLICATION. B.WHEN FARE IS NON-REFUNDABLE ANY FUEL SURCHARGE IS NON-REFUNDABLE. C.AT ANY TIME THIS FARE MAY BE USED AS A CREDIT TOWARDS PAYMENT OF ANY OTHER NZ FARE PROVIDED THAT THE NEW TOTAL FARE IS GREATER THAN OR EQUAL TO THE VALUE AVAILABLE FOR EXCHANGE. ALL CONDITIONS OF THE NEW FARE MUST BE MET. THE FLIGHTS ALREADY COMPLETED MUST FORM PART OF THE NEW ITINERARY AND FARE CALCULATION. IF NEW TICKET IS SUBSEQUENTLY CANCELLED THE CANCELLATION PENALTY OF THE ORIGINAL TICKET WILL APPLY. ANY TIME CHARGE USD 150.00 FOR NO-SHOW. NOTE - A.NO-SHOW FEE TO BE CHARGED IN ADDITION TO ANY OTHER APPLICABLE CHARGES. B.WHEN FARE IS NON-REFUNDABLE ANY FUEL SURCHARGE IS NON-REFUNDABLE. CHANGES CHARGE USD 250.00. NOTE - A.CHILDRENS DISCOUNT DOES NOT APPLY. B.INFANT TICKET MAY BE CHANGED WITHOUT A FEE. C. CHANGE PENALTY IS WAIVED IN THE FOLLOWING INSTANCES. 1. NON-REFUNDABILITY / CANCELLATION PENALTY WAIVED IN CASE OF DEATH OF PASSENGER OR IMMEDIATE FAMILY MEMBER. NOTE - FULL REFUND OF UNUSED TICKETS IN THE EVENT OF DEATH OF THE PASSENGER OR HIS/HER IMMEDIATE FAMILY MEMBER OR ANY PERSON BOOKED TO ACCOMPANY THE PASSENGER OR THE IMMEDIATE FAMILY OF ANY PERSON BOOKED TO ACCOMPANY THE PASSENGER AND IMMEDIATE FAMILY DEFINED BY IATA RESOLUTION 12 2.PURCHASE OF A NEW FARE IN A HIGHER CABIN. D.THE FULL AMOUNT OF THE FARE PAID MAY BE USED AS CREDIT TOWARDS THE PURCHASE OF ANY OTHER NZ FARE PROVIDED THAT ALL CONDITIONS OF THE NEW FARE ARE MET. E.IF THE NEW TICKET IS SUBSEQUENTLY CANCELLED THE CANCELLATION PENALTY OF THE ORIGINAL TICKET WILL APPLY. F.FARE DOWNGRADING PERMITTED ONLY WHEN THE TOTAL VALUE OF THE NEW TICKET IS HIGHER THAN OR EQUAL TO THE ORIGINAL TICKET VALUE. G. CHARGE USD150 FOR NO-SHOW. NO-SHOW FEE TO BE CHARGED IN ADDITION TO ANY OTHER APPLICABLE CHARGES.
Category 16: Penalties
CANCELLATIONS PER TICKET CHARGE USD 30.00/CAD 35.00 FOR LOST TICKET. NOTE - 1-NO SERVICE CHARGE WILL BE IMPOSED FOR MILITARY PASSENGERS WHEN TRANSPORTATION IS PAID WITH A U.S. GOVERNMENT TRANSPORTATION REQUEST FORM NO. 1169. 2-NO SERVICE CHARGE WILL BE IMPOSED FOR TICKETS LOST WITH THE INITIAL MAILING OF TELEMAIL TICKETS.
Category 18: Endorsements
THE ORIGINAL TICKET MUST BE ANNOTATED - VALID NZONLY/ 250XXL/250CHG - IN THE ENDORSEMENT BOX. NOTE - TICKETS MUST SHOW BY THE USE OF AN INSERT OR STICKER THAT TRAVEL IS AT A SPECIAL FARE AND SUBJECT TO SPECIAL CONDITIONS.
Category 19: Discounts
ACCOMPANIED CHILD 2-11 - CHARGE 100 PERCENT OF THE FARE. TICKETING CODE - BASE FARE CODE PLUS CH OR - 1ST INFANT UNDER 2 WITHOUT A SEAT - CHARGE 10 PERCENT OF THE FARE. TICKETING CODE - BASE FARE CODE PLUS INF. NOTE - INFANTS WHO TURN 2 YEARS OF AGE AT ANY POINT IN THE JOURNEY MUST PURCHASE A CHILD FARE FOR THE ENTIRE JOURNEY. OR - INFANT UNDER 2 WITH A SEAT - CHARGE 100 PERCENT OF THE FARE OR - UNACCOMPANIED CHILD 5-11 - CHARGE 100 PERCENT OF THE FARE. NOTE - REFER TO AIRNZ POLICY FOR UNACCOMPANIED MINORS
Category 20: Tour Discounts
NOTE - DISCOUNTS APPLY. INFORMATION IS NOT AVAILABLE AT THIS TIME...CONTACT CARRIER FOR DETAILS.
Category 21: Agent Discounts
NOTE - DISCOUNTS APPLY. INFORMATION IS NOT AVAILABLE AT THIS TIME. CONTACT CARRIER FOR DETAILS.
Category 22: Other Discounts
NOTE - DISCOUNTS APPLY. INFORMATION IS NOT AVAILABLE AT THIS TIME. CONTACT CARRIER FOR DETAILS.
Category 23: Miscellaneous Fare Tags
NOTE - FREQUENT FLYER POINT ACCRUAL NOT PERMITTED ON FARES BOOKED IN K/G/S/L CLASS OF SERVICE EXCEPT FOR ANZ AIRPOINTS PROGRAM.
Category 31: Voluntary changes
IN THE EVENT OF CHANGES TO TICKETED FLIGHTS BEFORE DEPARTURE OF JOURNEY - APPLIES WITHIN TKT VALIDITY CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY THOSE OF NZ INTERNATIONAL FARES CHARGE USD 250.00 OR HIGHEST FEE OF ALL FARE COMPONENTS- DISCOUNTS APPLY - NO FEE FOR INFANTS W/O SEAT AND REPRICE USING CURRENTLY TKTD FARE PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO FARE BREAKS 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. CHANGE IS ON/BEFORE DAY OF ORIGINAL SCHEDULED FLIGHT 4. NZ FARES ARE USED 5. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 6. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT 7. TKT REISSUE RESTRICTED TO NZ OR - REPRICE USING FARES IN EFFECT TODAY PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 2. CHANGE IS ON/BEFORE DAY OF ORIGINAL SCHEDULED FLIGHT 3. NZ FARES ARE USED 4. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 5. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT 6. TKT REISSUE RESTRICTED TO NZ WHEN CHANGE RESULTS IN LOWER FARE REFUND RESIDUAL THEN ADD-COLLECT - REFUND VIA ORIGINAL FORM OF PAYMENT ENDORSEMENT BOX- HIGHER NON-REF AMT AND NEW ENDORSEMENTS. OR - AFTER DEPARTURE OF JOURNEY - APPLIES WITHIN TKT VALIDITY CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY THOSE OF NZ INTERNATIONAL FARES CHARGE USD 250.00 OR HIGHEST FEE OF ALL FARE COMPONENTS- DISCOUNTS APPLY - NO FEE FOR INFANTS W/O SEAT AND ONLY REPRICE USING CURRENTLY TKTD FARE IF RESULTS IN VALID SOLUTION PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO FARE BREAKS 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT 4. CHANGE IS ON/BEFORE DAY OF ORIGINAL SCHEDULED FLIGHT 5. NZ FARES ARE USED 6. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 7. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT 8. TKT REISSUE RESTRICTED TO NZ OR - REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 2. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT 3. CHANGE IS ON/BEFORE DAY OF ORIGINAL SCHEDULED FLIGHT 4. NZ FARES ARE USED 5. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 6. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 7. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT 8. TKT REISSUE RESTRICTED TO NZ WHEN CHANGE RESULTS IN LOWER FARE REFUND RESIDUAL THEN ADD-COLLECT - REFUND VIA ORIGINAL FORM OF PAYMENT ENDORSEMENT BOX- HIGHER NON-REF AMT AND NEW ENDORSEMENTS. OR - ANYTIME WITHIN TKT VALIDITY CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY THOSE OF NZ INTERNATIONAL FARES CHARGE USD 150.00 OR HIGHEST FEE OF ALL FARE COMPONENTS AND REPRICE USING FARES IN EFFECT TODAY PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO FARE BREAKS 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT 4. CHANGE IS AFTER ORIGINAL SCHEDULED FLIGHT 5. NZ FARES ARE USED 6. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT 7. TKT REISSUE RESTRICTED TO NZ WHEN CHANGE RESULTS IN LOWER FARE REFUND RESIDUAL THEN ADD-COLLECT - REFUND VIA ORIGINAL FORM OF PAYMENT ENDORSEMENT BOX- HIGHER NON-REF AMT AND NEW ENDORSEMENTS.
Category 50: Application
SPECIAL BUSINESS CLASS FARES APPLICABLE TO NZ ONLY APPLICATION AREA THESE FARES APPLY BETWEEN THE UNITED STATES AND S.W. PACIFIC. CLASS OF SERVICE THESE FARES APPLY FOR BUSINESS CLASS SERVICE. TYPES OF TRANSPORTATION THIS RULE GOVERNS ONE-WAY AND ROUND-TRIP FARES. FARES GOVERNED BY THIS RULE CAN BE USED TO CREATE ONE-WAY/ROUND-TRIP/CIRCLE-TRIP/OPEN-JAW JOURNEYS. THESE FARES DO NOT APPLY RETROACTIVELY. CAPACITY LIMITATIONS THE CARRIER SHALL LIMIT THE NUMBER OF PASSENGERS CARRIED ON ANY ONE FLIGHT AT FARES GOVERNED BY THIS RULE AND SUCH FARES WILL NOT NECESSARILY BE AVAILABLE ON ALL FLIGHTS. THE NUMBER OF SEATS WHICH THE CARRIER SHALL MAKE AVAILABLE ON A GIVEN FLIGHT WILL BE DETERMINED BY THE CARRIERS BEST JUDGMENT OTHER CONDITIONS PASSENGER EXPENSES NOT PERMITTED.
[PREM FARE GONE] ORD-SYD NZ $1500 RT biz
Apr 14, 2019, 5:48 am
#676
Join Date: Jun 2004
Location: Queens, NY
Programs: Bonvoy Titanium, OW Emerald, HH Diamond
Posts: 1,066
Could use some advice/help. I'm flying AA to Chicago to then take NZ27 to AKL/SYD. The AA flight arrives in terminal 3 at ORD and since AA doesn't have an interline baggage agreement with NZ, I'll have to claim my baggage and check in at NZ (in terminal 5). My issue is that I'll land 5 hours before the NZ flight departs. I don't think the AZ counter will be open until 3-4 hours before departure. So, am I stuck just waiting in the departure hall for up to 2 hours for the AZ counter to open? Any ideas?
**edit** thinking of just using the gym at the Hilton -- since I'll have my luggage, i can shower and change too.... The gym seems to have really good reviews online.
**edit** thinking of just using the gym at the Hilton -- since I'll have my luggage, i can shower and change too.... The gym seems to have really good reviews online.
btw, how will you be able to access the Hilton gym?
Apr 14, 2019, 5:58 am
#677
Join Date: Oct 2006
Location: YYZ
Programs: AC 50K, Bonvoy PE; Hilton Diamond
Posts: 425
Ughh. I'm in the same boat. I'm flying DL to Chicago and landing in terminal 2 at 2p. NZ 27 doesn't depart until 920p so I am assuming the Air New Zealand ticket counter will not open until 520p. We really wanted to use the UA Polaris Lounge but its all starting to seem a bit chaotic. Suggestions appreciated!
btw, how will you be able to access the Hilton gym?
btw, how will you be able to access the Hilton gym?
I thought about just hitting the Hilton gym after reading this article -- https://www.travelcodex.com/wanna-fl...irport-allure/
Seems like you can do a day pass for $20-25 (ish) (article may not have the right prices from what I found out). In this plan, I'd just leave Terminal 3, collect my baggage -- walk over to the Hilton gym, work out, use the sauna/steam room, shower, and then head straight over to Terminal 5 for check in. I'd just bail on going to the Polaris lounge in this scenario. Doesn't seem to be worth it. Plus, based on the amenities of the Hilton gym, it seems to have what I need to kill a few hours.
I've looked at the lounges in T5 and they all seem to be way more basic than the Polaris -- but once I've showered/chilled at the Hilton -- I'm figuring I won't need much more (except something to eat).
Apr 14, 2019, 7:16 pm
#678
Join Date: Oct 2006
Location: YYZ
Programs: AC 50K, Bonvoy PE; Hilton Diamond
Posts: 425
Well .. it looks like I'm totally SOL. I had my staging flight all set to go -- to arrive in Chicago 5-6 hours before the NZ flight. Alas, winter hit. All flights cancelled into ORD. BUT it still looks like NZ is going to take off -- so, they're not allowing free rerouting/rebooking. All I can do is cancel the ticket (for a refund) OR pay the fare difference -- which clearly can't be done on these fares. Alas, I believe I will NOT be going to Sydney after all. Sooooooo disappointed. There's literally another 20 min before I have to either cancel or I'll get no showed. So, I'm going to have to pull the trigger on cancellation soon.....
Apr 14, 2019, 7:20 pm
#679
Join Date: Jul 2005
Location: SAN
Programs: UA 1MM/1K, HH Diamond
Posts: 6,832
Well .. it looks like I'm totally SOL. I had my staging flight all set to go -- to arrive in Chicago 5-6 hours before the NZ flight. Alas, winter hit. All flights cancelled into ORD. BUT it still looks like NZ is going to take off -- so, they're not allowing free rerouting/rebooking. All I can do is cancel the ticket (for a refund) OR pay the fare difference -- which clearly can't be done on these fares. Alas, I believe I will NOT be going to Sydney after all. Sooooooo disappointed. There's literally another 20 min before I have to either cancel or I'll get no showed. So, I'm going to have to pull the trigger on cancellation soon.....
Is there no flight you can pay your way to ord? Where are you flying from?
Apr 14, 2019, 7:29 pm
#681
Join Date: Oct 2006
Location: YYZ
Programs: AC 50K, Bonvoy PE; Hilton Diamond
Posts: 425
Sadly, no -- can't make it. I was at the airport in Toronto for 6 hours... kept getting moved to different planes until everything was just cancelled. Flights on United even left Toronto only to have to turn back when ORD wouldn't let them land.
Apr 14, 2019, 7:30 pm
#682
Join Date: Oct 2006
Location: YYZ
Programs: AC 50K, Bonvoy PE; Hilton Diamond
Posts: 425
No. NZ says that if their flight isn't disrupted, then they won't accommodate any changes without a change fee plus difference in fare. For them, it'll be as if I just missed the flight (regardless of the weather issues).
Also, worth noting that tomorrow there isn't an NZ flight from ORD. So, in order to get me to SYD they'd have to reroute me on United -- which they don't want to do.
Also, worth noting that tomorrow there isn't an NZ flight from ORD. So, in order to get me to SYD they'd have to reroute me on United -- which they don't want to do.
Apr 15, 2019, 8:22 am
#683
Join Date: Jun 2004
Location: Queens, NY
Programs: Bonvoy Titanium, OW Emerald, HH Diamond
Posts: 1,066
No. NZ says that if their flight isn't disrupted, then they won't accommodate any changes without a change fee plus difference in fare. For them, it'll be as if I just missed the flight (regardless of the weather issues).
Also, worth noting that tomorrow there isn't an NZ flight from ORD. So, in order to get me to SYD they'd have to reroute me on United -- which they don't want to do.
Also, worth noting that tomorrow there isn't an NZ flight from ORD. So, in order to get me to SYD they'd have to reroute me on United -- which they don't want to do.
Apr 15, 2019, 9:00 am
#684
Join Date: Oct 2006
Location: YYZ
Programs: AC 50K, Bonvoy PE; Hilton Diamond
Posts: 425
Final update -- the ORD-AKL (NZ27) ended up taking off (albeit after a 45 min taxiing delay) notwithstanding that over 1000 flights were cancelled. Since that flight was not interrupted, there was no additional accommodation that NZ could/would do.
NZ was really friendly over the phone and actually most of the agents (I think I called them 100 times while at the airport in my attempt to see if NZ27 would be cancelled
) were genuinely empathetic. I know (as most of us on this forum know) that my staging flight isn't their issue/concern. My experience at YYZ was quite exciting. For those that care:
I don't know what the lesson is of this whole experience is -- I don't think I would do anything differently. I never would have booked to be at ORD the night before or even at 6am that morning -- maybe if I had originally booked the staging flight on Air Canada I could have been accommodated faster once things started to get ugly in Chicago.
As a group of us at the airport were commiserating, my analogy of airport travel is that it's kind of like a casino -- if you're not winning immediately, you're likely not going to walk away a winner. When things go bad at the airport, they tend to go horribly bad.
NZ was really friendly over the phone and actually most of the agents (I think I called them 100 times while at the airport in my attempt to see if NZ27 would be cancelled
) were genuinely empathetic. I know (as most of us on this forum know) that my staging flight isn't their issue/concern. My experience at YYZ was quite exciting. For those that care:- I initially booked a 3:11pm direct flight YYZ-ORD on AA using Avios. I received notification at 12noon that that AA flight had been cancelled.
- I called AA but they were not willing to accommodate me on another airline since the ticket was an Avios ticket (AA had cancelled all YYZ-ORD flights by then)
- at around 12:15pm I scrambled to book an Aeroplan direct flight on Air Canada's direct YYZ-ORD flight at 2:55pm.
- Arrived at the airport -- checked in -- and everything seemed to be on track. Until 1:30pm when the flight got delayed to 4:15pm. This delay meant that my flight had the same departure time as the next AC flight from YYZ-ORD. This usually means one of them will get cancelled. On Flightstats I could see that my inbound flight was delayed in LGA (another horrible airport) such that it seemed impossible that it would get to Toronto before 4:15pm whereas the other AC 4:15pm inbound flight was 15 min away from landing. I decided to see if I could go standby on the scheduled 4:15pm flight, thinking that one was way more likely to actually take off. As "luck" would have it, as the agent was looking into it, my flight (the one coming from LGA) got cancelled.
- With my flight being cancelled, plus other flights that were cancelled -- I was now the first person in line that eventually grew to be over 200 people. This was when I was lucky enough to have a sympathetic AC agent that attempted to get NZ to release their ticket and book me on the AC YYZ-SYD routing. After 30-45 min on the phone with NZ that whole plan collapsed. I was now left with nothing.
- I ended up calling the priority line at Air Canada and somehow got them to convert my Aeroplan (YYZ-ORD) ticket to a seat on a United flight that was initially scheduled to depart at noon but was now scheduled to leave at 7:15pm. That still would have worked to get me to my NZ flight -- since my baggage was checked right though. BUT I knew this would be my last hope.
- I later found out that the United flight right before mine left Toronto, made it to Chicago but was told to turn around and go back to Toronto. So, I knew that having a confirmed seat really meant nothing given the chaos at ORD.
- After I had my seat on the 7:15pm flight there were a large group of REALLY angry passengers that disembarked (having now been travelling in circles) and were now told to go back to the counter to rebook.
- I was tracking the inbound 7:15pm flight (which was coming from ORD as well), and everything seemed to be going well -- until it was 5 min away from Toronto. Then I got the cancellation notice - that flight was cancelled.
- At this point I knew I had no other options -- except to hope/pray that NZ27 suffered a disruption that would allow NZ to reroute me.
- 50 min before NZ27 was to depart, I had to call it -- at that point the flight was still showing as "on time" and I didn't want to get hit with a no show forfeited ticket. I called them and cancelled. The only 'good' news is that they did refund me my full fare (no change/cancellation fee).
I don't know what the lesson is of this whole experience is -- I don't think I would do anything differently. I never would have booked to be at ORD the night before or even at 6am that morning -- maybe if I had originally booked the staging flight on Air Canada I could have been accommodated faster once things started to get ugly in Chicago.
As a group of us at the airport were commiserating, my analogy of airport travel is that it's kind of like a casino -- if you're not winning immediately, you're likely not going to walk away a winner. When things go bad at the airport, they tend to go horribly bad.
Last edited by Sam_AE; Apr 15, 2019 at 9:06 am
Apr 15, 2019, 9:14 am
#685
Join Date: Jun 2004
Location: Queens, NY
Programs: Bonvoy Titanium, OW Emerald, HH Diamond
Posts: 1,066
Final update -- the ORD-AKL (NZ27) ended up taking off (albeit after a 45 min taxiing delay) notwithstanding that over 1000 flights were cancelled. Since that flight was not interrupted, there was no additional accommodation that NZ could/would do.
NZ was really friendly over the phone and actually most of the agents (I think I called them 100 times while at the airport in my attempt to see if NZ27 would be cancelled) were genuinely empathetic. I know (as most of us on this forum know) that my staging flight isn't their issue/concern. My experience at YYZ was quite exciting. For those that care:
I don't know what the lesson is of this whole experience is -- I don't think I would do anything differently. I never would have booked to be at ORD the night before or even at 6am that morning -- maybe if I had originally booked the staging flight on Air Canada I could have been accommodated faster once things started to get ugly in Chicago.
As a group of us at the airport were commiserating, my analogy of airport travel is that it's kind of like a casino -- if you're not winning immediately, you're likely not going to walk away a winner. When things go bad at the airport, they tend to go horribly bad.
NZ was really friendly over the phone and actually most of the agents (I think I called them 100 times while at the airport in my attempt to see if NZ27 would be cancelled
) were genuinely empathetic. I know (as most of us on this forum know) that my staging flight isn't their issue/concern. My experience at YYZ was quite exciting. For those that care:- I initially booked a 3:11pm direct flight YYZ-ORD on AA using Avios. I received notification at 12noon that that AA flight had been cancelled.
- I called AA but they were not willing to accommodate me on another airline since the ticket was an Avios ticket (AA had cancelled all YYZ-ORD flights by then)
- at around 12:15pm I scrambled to book an Aeroplan direct flight on Air Canada's direct YYZ-ORD flight at 2:55pm.
- Arrived at the airport -- checked in -- and everything seemed to be on track. Until 1:30pm when the flight got delayed to 4:15pm. This delay meant that my flight had the same departure time as the next AC flight from YYZ-ORD. This usually means one of them will get cancelled. On Flightstats I could see that my inbound flight was delayed in LGA (another horrible airport) such that it seemed impossible that it would get to Toronto before 4:15pm whereas the other AC 4:15pm inbound flight was 15 min away from landing. I decided to see if I could go standby on the scheduled 4:15pm flight, thinking that one was way more likely to actually take off. As "luck" would have it, as the agent was looking into it, my flight (the one coming from LGA) got cancelled.
- With my flight being cancelled, plus other flights that were cancelled -- I was now the first person in line that eventually grew to be over 200 people. This was when I was lucky enough to have a sympathetic AC agent that attempted to get NZ to release their ticket and book me on the AC YYZ-SYD routing. After 30-45 min on the phone with NZ that whole plan collapsed. I was now left with nothing.
- I ended up calling the priority line at Air Canada and somehow got them to convert my Aeroplan (YYZ-ORD) ticket to a seat on a United flight that was initially scheduled to depart at noon but was now scheduled to leave at 7:15pm. That still would have worked to get me to my NZ flight -- since my baggage was checked right though. BUT I knew this would be my last hope.
- I later found out that the United flight right before mine left Toronto, made it to Chicago but was told to turn around and go back to Toronto. So, I knew that having a confirmed seat really meant nothing given the chaos at ORD.
- After I had my seat on the 7:15pm flight there were a large group of REALLY angry passengers that disembarked (having now been travelling in circles) and were now told to go back to the counter to rebook.
- I was tracking the inbound 7:15pm flight (which was coming from ORD as well), and everything seemed to be going well -- until it was 5 min away from Toronto. Then I got the cancellation notice - that flight was cancelled.
- At this point I knew I had no other options -- except to hope/pray that NZ27 suffered a disruption that would allow NZ to reroute me.
- 50 min before NZ27 was to depart, I had to call it -- at that point the flight was still showing as "on time" and I didn't want to get hit with a no show forfeited ticket. I called them and cancelled. The only 'good' news is that they did refund me my full fare (no change/cancellation fee).
I don't know what the lesson is of this whole experience is -- I don't think I would do anything differently. I never would have booked to be at ORD the night before or even at 6am that morning -- maybe if I had originally booked the staging flight on Air Canada I could have been accommodated faster once things started to get ugly in Chicago.
As a group of us at the airport were commiserating, my analogy of airport travel is that it's kind of like a casino -- if you're not winning immediately, you're likely not going to walk away a winner. When things go bad at the airport, they tend to go horribly bad.
How did you talk NZ into refunding you for your non-refundable ticket?
Apr 15, 2019, 3:09 pm
#686
Join Date: Mar 2011
Location: MLB
Programs: TK CP, Lapsed DL FO, Mr. <3Vacations Free Rider, Numerous programs
Posts: 241
Apr 15, 2019, 3:31 pm
#687
Join Date: Oct 2006
Location: YYZ
Programs: AC 50K, Bonvoy PE; Hilton Diamond
Posts: 425
Pretty much -- the NZ call center staff are legit a different breed of airline personnel. They seem to legitimately care -- even if they have to abide by their rules -- they aren't nasty (like some carriers can be) about it. Most (if not all) of the folks I spoke to were genuinely wanting me to get to Sydney to cross this one off the bucket list. They truly felt bad that I was not only going to miss my flight but would be stuck with a 'dead' ticket (since we all knew the difference in fare alone would have made changing it impossible)
Apr 16, 2019, 2:46 pm
#688
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
I booked the same itinerary for next month (ORD-LAX-AKL-SYD). I will be flying YYZ-ORD on a UA flight. This post gives me hope, but can someone confirm that I will be able to use the Polaris lounges in ORD and LAX? Do I need carry on luggage to achieve this, or will I be able to check a bag from YYZ all the way to SYD?
Apr 16, 2019, 3:15 pm
#689
Join Date: Oct 2006
Location: YYZ
Programs: AC 50K, Bonvoy PE; Hilton Diamond
Posts: 425
I booked the same itinerary for next month (ORD-LAX-AKL-SYD). I will be flying YYZ-ORD on a UA flight. This post gives me hope, but can someone confirm that I will be able to use the Polaris lounges in ORD and LAX? Do I need carry on luggage to achieve this, or will I be able to check a bag from YYZ all the way to SYD?
Last edited by Sam_AE; Apr 16, 2019 at 4:29 pm
Apr 16, 2019, 3:29 pm
#690
Join Date: Mar 2008
Location: DEN
Programs: UA Silver, whatever the Amex plat gets me and somehow still IHG Diamond after 3 years of no nights
Posts: 693
I booked the same itinerary for next month (ORD-LAX-AKL-SYD). I will be flying YYZ-ORD on a UA flight. This post gives me hope, but can someone confirm that I will be able to use the Polaris lounges in ORD and LAX? Do I need carry on luggage to achieve this, or will I be able to check a bag from YYZ all the way to SYD?
Since you are on UA YYZ-ORD-LAX and NZ LAX-AKL you only get it at LAX.
Polaris access wiki is here: Polaris Access Wiki