Smartgate at Australia & NZ immigration

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Old Sep 9, 19, 2:43 pm   -   Wikipost
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Australia
Entry

FT thread ---> Australia immigration (incl ETA visa) & customs

Australian government web site Arrivals SmartGate
Australian government web site If arrivals SmartGate doesn't work for me, will I have to join the back of the manual queue? -->No

SmartGate is no longer only associated with USA Global Entry or Nexus/Sentri or anything to do with APEC
SmartGate on wikipedia

You get a card at a self service kiosk, by placing your passport on the slide, and then put that card into the SmartGate. Use the first available kiosk. They are in the passage ways and at the SmartGate area. Most people will not talk to an immigration agent.

From Arriving into Australia > Arrivals SmartGate
Arrivals SmartGate enables eligible travellers arriving at Australia’s eight major international airports the option to self-process through passport control. It provides a secure and efficient way to clear through passport control.

Arrivals SmartGate uses the information in ePassports and facial recognition technology to perform checks usually conducted by an Australian Border Force officer.
Eligibility to use arrivals SmartGate
You are eligible to use arrivals SmartGate if you:
are aged 16 years* or older
hold an ePassport from one of the following:
  • Australia
  • Canada
  • China
  • France
  • Hong Kong
  • Ireland
  • Japan
  • Korea
  • Macau
  • New Zealand
  • Singapore
  • Sweden
  • Switzerland
  • United Kingdom
  • United States of America.

Airline crew who meet these eligibility requirements can choose to use arrivals SmartGate rather than being manually processed through the crew lane.

Australian and New Zealand ePassport holders travelling on military orders are not eligible to use arrivals SmartGate.

* Australian children aged 10 to 15 years (inclusive) can use arrivals SmartGate if they are accompanied by at least two adults.
Australia
Departure
Australian government web site Departing from Australia

From Departing from Australia > Departures SmartGates
Departures SmartGate is a secure and simple system that automates the checks usually conducted by an Australian Border Force officer, making it the smart way through the airport. Departing passengers can use the departures SmartGate to self-process through passport control at Australia’s major international airports.

Departures SmartGate uses the information in your passport with face recognition technology to identify you and clear you for departure. Departures SmartGate is a simple and quick way for passengers to cross the border.

New Zealand

FT thread NZeTA required from 1 October 2019 to visit or transit New Zealand.

Visa
NZ government web site How to apply for a visitor's visa
NZ government web site About this visa Visitor Visa
NZ government web site Apply for your visa online
NZ government web site Do you need a visitor's visa?

Note:
Visa waiver (check for other conditions)
Who doesn't need a visitor's visa

If you’re coming to NZ on holiday, you don’t need to apply for a visitor visa if you’re:
  • an Australian citizen or permanent resident
  • a UK passport holder who’s visiting NZ for less than 6 months
  • visiting for less than 3 months and from:
    • Andorra
    • Argentina
    • Austria
    • Bahrain
    • Belgium
    • Brazil
    • Brunei
    • Bulgaria
    • Canada
    • Chile
    • Croatia
    • Cyprus
    • Czech Republic
    • Denmark
    • Estonia (and you're not travelling on a non-citizen's (alien's) passport)
    • Finland
    • France
    • Germany
    • Greece (and your passport was issued after 1 January 2006)
    • Hungary
    • Hong Kong (and you're travelling on a Hong Kong Special Administrative Region or British National (Overseas) passport)
    • Iceland
    • Ireland
    • Israel
    • Italy
    • Japan
    • Korea (South)
    • Kuwait
    • Latvia (and you're not travelling on a non-citizen's (alien's) passport)
    • Liechtenstein
    • Lithuania (and you're not travelling on a non-citizen's (alien's) passport)
    • Luxembourg
    • Macao (and you're travelling on a Macao Special Administrative Region passport)
    • Malaysia
    • Malta
    • Mauritius
    • Mexico
    • Monaco
    • Netherlands
    • Norway
    • Oman
    • Poland
    • Portugal (and you also have the right to live permanently in Portugal)
    • Qatar
    • Romania
    • San Marino
    • Saudi Arabia
    • Seychelles
    • Singapore
    • Slovak Republic
    • Slovenia
    • Spain
    • Sweden
    • Switzerland
    • Taiwan (and you also have the right to live permanently in Taiwan)
    • United Arab Emirates
    • United States of America (including USA nationals)
    • Uruguay
    • Vatican City.
Entry
NZ government web site Travelling to NZ - On your arrival
NZ government web site Travelling to NZ - egate
eGate is an automated way to get through passport control.

In New Zealand, you’ll find eGates at Auckland, Wellington, Christchurch and Queenstown airports.

You can use eGate if you are 12 years of age or older, and have an ePassport from:
  • New Zealand
  • Australia
  • the United Kingdom
  • the United States
  • Canada
  • China
  • France
  • Germany
  • Ireland
  • Netherlands.
New Zealand Departure
NZ government web site Leaving NZ

eGates allow travellers in some airports to process themselves – ie their passport doesn’t need to be checked by a Customs officer.

You can use eGates if you:
are 12 years or older
have an e-Passport from:
  • New Zealand
  • Australia
  • the United Kingdom
  • the United States of America
  • Canada
  • China
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Old Feb 18, 13, 4:58 pm
  #1  
FlyerTalk Evangelist
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Post Smartgate at Australia & NZ immigration

Good news for those from the USA coming to Oz:

Global Entry and Nexus/Sentri Users Now Eligible for SmartGate in Australia

... members of Global Entry or Nexus/Sentri are now automatically eligible to use Australia’s SmartGate automated border processing system when arriving in the country. No enrollment is required and travelers can bypass the passport/immigration lines and proceed to a SmartGate kiosk. ...
Smartgate is automatic entry rather than seeing an immigration officer.

Australian Customs - Smartgate

Smartgate - US Global Entry Program Trial

US Global Entry Trial brochure.
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Old Feb 18, 13, 6:01 pm
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I received an email about this earlier as well, and it looks quite interesting.

However, wouldn't a foreigner (ie US citizen with a Global Entry card) need to get their passport stamped at some point?
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Old Feb 18, 13, 7:39 pm
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I guess not.

As an Oz PP holder I haven't had my passport stamped in NZ or Oz for several years.
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Old Feb 18, 13, 9:47 pm
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Don't think you get passport stamps anymore -- I was just in Oz last December and wanted to use the SmartGate lines (US passport) but the kiosks were down so I had to use the conventional immigration lines. I was surprised not to get a stamp and asked if they would stamp my passport since I might apply for AU citizenship in a few years & would like the proof of time in country. They told me that everything was electronic & they didn't even have the stampers any more.
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Old Feb 18, 13, 10:31 pm
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Originally Posted by Zarf4 View Post
They told me that everything was electronic & they didn't even have the stampers any more.
Originally Posted by serfty View Post
As an Oz PP holder I haven't had my passport stamped in NZ or Oz for several years.
Wow! I figured that might be correct for specific areas like the EU, NZ/AU or US/CA but the fact that they even got rid of the stamps is really surprising to me.
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Old Feb 18, 13, 10:59 pm
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Originally Posted by Zarf4 View Post
I was surprised not to get a stamp and asked if they would stamp my passport since I might apply for AU citizenship in a few years & would like the proof of time in country. They told me that everything was electronic & they didn't even have the stampers any more.
They can produce a list of every time you've entered and left the country (including the exact time your passport was swiped) at the press of a button... When you apply for citizenship, they'll run the list of every time you've entered and left and check you've been here for the requisite amount of time. The immigration website has a calculator that you can use to determine if you meet the requirements -- but that of course is not much help these days if you don't have all those stamps in your passport so you can remember when you entered and left!!
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Old Feb 18, 13, 11:44 pm
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They do have the stamps still, but not one for every counter.
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Old Feb 25, 13, 6:42 pm
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Apparently GE doesn't exempt USA citizens from applying for an ETA (or visa).
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Old Feb 27, 13, 8:11 pm
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Originally Posted by MSPeconomist View Post
Apparently GE doesn't exempt USA citizens from applying for an ETA (or visa).
Still need a visa (an ETA is technically a visa), you just get access to the automated processing through SmartGate which is normally faster than the standard queues.
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Old Mar 6, 13, 4:12 am
  #10  
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First time using the Gate as US GE. Had to purchase a $20 ETA at US departure. Arrived at MEL. There are many kiosks on the way to immigration. Stopped at one, scanned my US passport, answered 3 questions no and received a ticket. Took the ticket to the Smartgate lane. There was no line for regular immigration but wanted to see what would happen. Someone directing traffic walked me over to the Gate to make sure it would work. Inserted ticket, looked at monitor (she told me to remove glasses which made it difficult for me to see monitor and impossible to follow any directions). Got my ticket back without doing anything other than inserting ticket and looking at monitor and was on my way about as fast as the first person to reach regular immigration sans queue. Very cool.
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Old Mar 23, 13, 2:23 pm
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Originally Posted by #10 View Post
First time using the Gate as US GE. Had to purchase a $20 ETA at US departure. Arrived at MEL. There are many kiosks on the way to immigration. Stopped at one, scanned my US passport, answered 3 questions no and received a ticket. Took the ticket to the Smartgate lane. There was no line for regular immigration but wanted to see what would happen. Someone directing traffic walked me over to the Gate to make sure it would work. Inserted ticket, looked at monitor (she told me to remove glasses which made it difficult for me to see monitor and impossible to follow any directions). Got my ticket back without doing anything other than inserting ticket and looking at monitor and was on my way about as fast as the first person to reach regular immigration sans queue. Very cool.
Great! Now can you write to your Congressman/woman, please, and ask Uncle Sam to give Aussies receprocity when arriving in US
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Old Mar 23, 13, 4:35 pm
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Originally Posted by RooFlyer View Post
Great! Now can you write to your Congressman/woman, please, and ask Uncle Sam to give Aussies receprocity when arriving in US
haha, like that's ever going to happen.
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Old Mar 24, 13, 9:00 am
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please, and ask Uncle Sam to give Aussies receprocity when arriving in US
Well, if they could just get the Immi officials at LAX to SMILE now and then, it would be a result.
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Old Apr 5, 13, 6:16 am
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I always read about Australia accepting Global Entry, but never about New Zealand. When I was in NZ in December, I noticed that they also allowed Global Entry to use the express lanes. Granted, the lines in NZ were not nearly as bad as in AU, but it is still nice to have. The problem we had in AU is that my BF still has the old passport (non-biometric), so we were not able to use the Smartgate in AU. Fortunately, this was not an issue in NZ, since we still went through an customs agent, just no line to wait in. It seemed like they just started to accept Global Entry, since he was not really familiar with it, but they were aware of it.
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Old Jul 21, 13, 8:53 am
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Originally Posted by downinit View Post
I always read about Australia accepting Global Entry, but never about New Zealand. When I was in NZ in December, I noticed that they also allowed Global Entry to use the express lanes. Granted, the lines in NZ were not nearly as bad as in AU, but it is still nice to have. The problem we had in AU is that my BF still has the old passport (non-biometric), so we were not able to use the Smartgate in AU. Fortunately, this was not an issue in NZ, since we still went through an customs agent, just no line to wait in. It seemed like they just started to accept Global Entry, since he was not really familiar with it, but they were aware of it.
True, here it is: http://www.globalentry.gov/newzealand.html
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