MACH81

As I said before,this is not an obvious error;were the fare booked in W or S as in RTF(LH ready to fly)it would have been a regular sale,maybe a little on the cheap side,but competition in Europe is high and nobody would have said anything about the cheap fare.But FTers know better and check fare rules:do not assume that any other buyer does it!most leisure travelers and a surprising number of business travelers too,do not check booking code;they care about price(both leisure and biz),travelling time(biz),connections(biz).Mileage earning is secondary if not completely non influential on many buyers,especially those buying on online booking engines.

Gnopps

Sorry no. Your analogy doesn't quite fit this example. What you have done when booking online is simply presenting your payment details (ie accepting the offer). However, Lufthansa hasn't "signed" yet. They do that when they charge your card. That is when you have a contract. I don't see how anyone with a confirmation only can make any claim.

toppi5000

Under current german legislation it is legal for the seller to suspend a contract, if the contract was based on error(s) - excluding calculation errors, but including factual errors ("Motivirrtum") like wrong pricing in databases. The german Bundesgerichtshof did some judicature on this. So if you buy at Lufthansa´s german site under german legislation they could (in theory) suspend the contract - claiming the contract was based on an error. (If you buy in other EU countries, the national laws of the vendor are applying - to quit a contract in Austria f.e. the error must be so severe, that the buyer must have noticed it - "obvious" error, does not apply in Germany).

How is the legal situation in US or UK? - maybe we could pick the best place with the best chances for the buyer?

Zaphod

I wouldn't agree to the "bunch of ***" theory either - at least not under German law. In fact what you describe - the price tag in a shop is not an offer (but merely an "invitation to offer"), you then make the offer to buy the goods and the shop clerk accepts it - is a standard legal textbook example for the formation of contracts...

Whether German law applies to the purchase of these tickets is of course an entirely different question.

casablanca

just missed this chance. I´ll fly several times to SIN this year, but OK, have not been here some time. Any suggestions on how to get a cheap ticket? Does OS still work? Probably not on this.....

YOWkid

Fair enough... But basically you're saying there is little to no consumer protection in this area?

I mean, I'm not a lawyer and was never trained in this type of law, so it is very possible that I'm thick (so I apologise for that), but surely there has to be some form of consumer protection when it comes to pricing? Or else sellers could continuously change prices and charge whatever they feel like...?

pilot007

Hi All,

I booked this fare on expedia.ca and I have a ticket number beginning with E220... which shows up on their site. I do see Confirmed under each leg at checkmytrip.com, however no ticket number there. I only have the $14 CAD charge billed by Expedia on my credit card. I haven't seen anything from Lufthansa yet. Does this mean that I have been ticketed and it's just a matter of time for them to bill me? Thanks!

alex0683de

Well, there is one way to know for sure: call LH and ask them if they can see your booking. It's best if you do it in an innocuous manner, by asking them to assign seats or something. Then say you don't know your record locator and ask them to search for your booking by last name and the first flight number of your booking (i.e. the CDG-FRA leg, something like LH42XX).

crossings

Could someone please post the fare rules of the MHNRFR fare that we all have booked? - I am especially interested in the stopover rules since FRA is my home base airport :-) and I wouldn't mind to spend a weekend or two in Paris independent of the FRA-SIN-FRA segements.

BTW: 100 Euro change/refund charge is waived for me due to their full flex economy ticket mentioned during checkout of the ticket on Lufthansa.com.sg (printout). ^ ^ ^

ulev

Here you go:

Lufthansa Airlines LH PARSIN MHNRFR fare rules and restrictions
General notes:

4TH LEVEL EXCURSION FARE FARES M
Between AREA 2 and AREA 3 FOR ROUND TRIP FARES


Seasonal restrictions:

PERMITTED 01JUL THROUGH 25AUG OR 16DEC THROUGH 27DEC ON
THE FIRST INTERNATIONAL SECTOR.


Flight restrictions:

THE FARE COMPONENT MUST NOT BE ON
ONE OR MORE OF THE FOLLOWING
LH FLIGHTS 9714 THROUGH 9719
LH FLIGHTS 9762 THROUGH 9765
LH FLIGHTS 9790 THROUGH 9791
LH FLIGHTS 1610 THROUGH 1613
LH FLIGHTS 2026 THROUGH 2027
LH FLIGHTS 2936 THROUGH 2939
LH FLIGHTS 2922 THROUGH 2923.


Advanced reservations and ticketing restrictions:

RESERVATIONS ARE REQUIRED FOR ALL SECTORS.
TICKETING MUST BE COMPLETED WITHIN 72 HOURS AFTER
RESERVATIONS ARE MADE OR AT LEAST 7 DAYS BEFORE DEPARTURE
WHICHEVER IS EARLIER.


Minimum stay restrictions:

TRAVEL FROM LAST FARE BREAK OUTSIDE COUNTRY OF FARE ORIGIN
MUST COMMENCE NO EARLIER THAN 4 DAYS AFTER ARRIVAL AT THE
FIRST FARE BREAK OUTSIDE COUNTRY OF FARE ORIGIN.


Maximum stay restrictions:

TRAVEL FROM LAST SECTOR MUST COMMENCE NO LATER THAN 6
MONTHS AFTER DEPARTURE FROM FARE ORIGIN.
NOTE -
IF DESIRED RETURN FLIGHT CANNOT BE BOOKED AS DATE
IS OUTSIDE SYSTEM BOOKING RANGE OF 360 DAYS
IN ADVANCE AN ALTERNATIVE FLIGHT MUST BE BOOKED
FOR TICKET ISSUANCE.ANY LATER REBOOKING TO DESIRED
DATE -WITHIN MAXIMUM VALIDITY- IS ONLY POSSIBLE IF
PERMITTED BY FARE NOTE AND REQUIRES REBOOKING FEE
IF APPLICABLE.


Transfers:

UNLIMITED TRANSFERS PERMITTED.
NOTE -
UNLESS RESTRICTED BY ROUTING ATTACHED TO FARE
RECORDS.


Combinability restrictions:

CIRCLE TRIPS NOT PERMITTED.
END-ON-END NOT PERMITTED.
ADD-ONS PERMITTED.
OPEN JAWS/ROUND TRIPS
FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS
-TO FORM SINGLE OR DOUBLE OPEN JAWS.
A MAXIMUM OF TWO INTERNATIONAL FARE COMPONENTS
PERMITTED.
-TO FORM ROUND TRIPS
PROVIDED -
COMBINATIONS ARE WITH ANY W-/V-/Q-/H-/M-/B- TYPE FARES
FOR CARRIER OS/SK/LH IN ANY RULE IN TARIFF
IPREUAS - BETWEEN EUROPE-AREA 3
IPRTS - BETWEEN AREA 2-AREA 3 VIA SIBERIA.
COMBINATIONS ARE WITH ANY W-/V-/Q-/H-/M-/B-/K-/G-/U-
TYPE FARES FOR CARRIER LX IN ANY RULE IN TARIFF
IPREUAS - BETWEEN EUROPE-AREA 3
IPRTS - BETWEEN AREA 2-AREA 3 VIA SIBERIA.


Surcharges:

THE PROVISIONS BELOW APPLY ONLY AS FOLLOWS -
TICKETS MAY ONLY BE SOLD IN COLOMBIA/MEXICO/COSTA RICA/
GUATEMALA/HONDURAS/NICARAGUA/PANAMA/EL SALVADOR/BELIZE/
ARGENTINA/PERU.
A FUEL SURCHARGE OF USD 90.00 PER DIRECTION WILL BE
ADDED TO THE APPLICABLE FARE.
NOTE -
THE SURCHARGE IS ONLY APPLICABLE WHEN TICKETS ARE
SOLD IN
COLOMBIA/ MEXICO/ COSTA RICA/ GUATEMALA/ HONDURAS/
NICARAGUA/ PANAMA/ EL SALVADOR/ BELIZE/ ARGENTINA/
PERU.


Sales restrictions:

EXTENSION OF TICKET VALIDITY IS NOT PERMITTED.
NOTE -
SALES RESTRICTIONS/ SEQUENTIAL USE OF FLIGHT
COUPONS
OTHER CONDITIONS
FULL AND SEQUENTIAL USE OF FLIGHT COUPONS -
THE TICKET /OR ELECTRONIC TICKET/ IS NOT VALID
IF THE FIRST COUPON HAS NOT BEEN USED AND WILL
NOT BE HONOURED IF ALL THE COUPONS ARE NOT USED
IN THE SEQUENCE PROVIDED IN THE TICKET /OR
ELECTRONIC TICKET/.


Penalties:

CANCELLATIONS
BEFORE DEPARTURE
CHARGE EUR 100.00 FOR CANCEL/REFUND.
CHILD/INFANT DISCOUNTS APPLY.
TICKET IS NON-REFUNDABLE IN CASE OF NO-SHOW.
AFTER DEPARTURE
TICKET IS NON-REFUNDABLE.
WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.
NOTE -
WAIVERS MUST BE EVIDENCED BY DEATH CERTIFICATE.
------------------------------------------
REFUND OF UNUSED FEES AND TAXES PERMITTED.
CHANGES
ANY TIME
CHARGE EUR 100.00 FOR REISSUE/REVALIDATION.
WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.
NOTE -
WAIVERS MUST BE EVIDENCED BY DEATH CERTIFICATE.
CHILD/YOUTH DISCOUNT DOES NOT APPLY. INFANT FREE
OF CHARGE.
--------
CHARGE APPLIES PER TRANSACTION.
-----
FARE CAN BE UPGRADED TO ANY HIGHER -NR FARE.
IN THIS CASE CHARGE APPLIES.IN CASE OF COMBINED
NR- FARES ONLY THE UPGRADED SECTOR WILL BE
CHARGED PLUS EUR 100 REBOOKING CHARGE.
----
FARE CAN BE UPGRADED TO ANY HIGHER CRT FARE
IN THIS CASE CHARGE DOES NOT APPLY.
FARE MUST BE RECALCULATED FROM THE POINT OF
ORIGIN.
ANY TIME- IN CASE OF TICKET
UPGRADE THE ORIGINAL NON REFUNDABLE AMOUNT REMAIN
NON REFUNDABLE.
----
REBOOKING/REISSUE/UPGRADING/MCO ISSUANCE MUST BE
MADE IN ONE TRANSACTION BEFORE DEPARTURE OF THE
FLIGHT BEING CHANGED PROVIDED THAT ALL THE
CONDITIONS OF THE FARE INCLUDING ADVANCE PURCHASE
ARE COMPLIED WITH.
----
AFTER START OF JOURNEY NO ADVANCE PURCHASE
CONDITION APPLIES.
------
CHANGES NOT PERMITTED IN CASE OF REISSUE.
CHANGE TO OW TRAVEL-
IF A TOTALLY UNUSED RETURN TICKET SHALL BE USED
FOR ONE WAY TRAVEL -EITHER INBOUND OR OUTBOUND-
THE DIFFERENCE BETWEEN THE RETURN FARE AND THE
APPLICABLE HIGHER ONE WAY FARE HAS TO BE
COLLECTED.
---
IF THE RETURN FARE IS HIGHER THAN THE ONE WAY FARE
THE RETURN TICKET MAY BE USED FOR ONE WAY TRAVEL
WITHOUT REFUND IN CASE OF NON REFUNDABLE FARES.
---
UPGRADE TO ONE WAY IS ONLY POSSIBLE IF ORIGIN/
DESTINATION OF THE ORIGINAL TICKET REMAIN
UNCHANGED. UPGRADE TO ONE WAY TICKET MUST BE MADE-
- FOR OUTBOUND TRAVEL BEFORE DEPARTURE OF ORIGINAL
OUTBOUND FLIGHT
- FOR INBOUND TRAVEL BEFORE DEPARTURE OF ORIGINAL
INBOUND FLIGHT
IN CASE OF UPGRADE TO ONE WAY FARE REBOOKING FEE
DOES NOT APPLY.
---
ANY TIME-
IN CASE OF TICKET UPGRADE THE ORIGINAL
NON-REFUNDABLE AMOUNT REMAINS NON-REFUNDABLE.


Endorsements:

THE ORIGINAL AND THE REISSUED TICKET MUST BE ANNOTATED -
CHANGE OF RES EUR 100 - AND - VALID LH/OS/SK/LX ONLY -
AND- GGAIRLHPARINFO - IN THE ENDORSEMENT BOX.
NOTE -
TICKETS MUST SHOW BY THE USE OF AN INSERT OR
STICKER THAT TRAVEL IS AT A SPECIAL FARE AND
SUBJECT TO SPECIAL CONDITIONS.


Children's discounts:

LH SPECIAL ECONOMY CLASS - WEEK- FARES FROM FRANCE TO ASIA
APPLICATION
AREA
THESE FARES APPLY
FROM FRANCE TO AREA 3.
CLASS OF SERVICE
THESE FARES APPLY FOR ECONOMY CLASS SERVICE.
TYPES OF TRANSPORTATION
FARES GOVERNED BY THIS RULE CAN BE USED TO CREATE
ROUND-TRIP/OPEN-JAW JOURNEYS.
CAPACITY LIMITATIONS
THE CARRIER SHALL LIMIT THE NUMBER OF PASSENGERS CARRIED
ON ANY ONE FLIGHT AT FARES GOVERNED BY THIS RULE AND SUCH
FARES WILL NOT NECESSARILY BE AVAILABLE ON ALL FLIGHTS.
THE NUMBER OF SEATS WHICH THE CARRIER SHALL MAKE
AVAILABLE ON A GIVEN FLIGHT WILL BE DETERMINED BY THE
CARRIERS BEST JUDGMENT
OTHER CONDITIONS
PASSENGERS EXPENSES NOT PERMITTED


<end of fare rules and restrictions>

crossings

Thanks a lot, ulev. I didn't find any rule on stopovers, does that mean it's generally permitted?

ulev

I just copied the rules w/o looking at them. But you are right, the stop over rule is missing. I am also sure I saw it in the past, because I checked for a possible stop over in FRA myself and it said "no stop overs allowed". Why don't you just call LH and ask them?

lovtofly3

Wondering????
I bought my ticket on AUA.COM.(Austrian)
All is OK, ticket #,PNR all check out,showing paper ticket and CC charged.
Just 1 thing NO ticket. When calling Austian Airlines was told that my ticket was at the AustrianAirline ticketing counter at the airport (CDG). I was told that I have to pick it up at least 3 Hrs. before departure (Dec. 26).
That's it..
Is anyone else in the same situation???

ulev

Do you remember the kind of ticketing option you chose when you booked on aua.com?

lovtofly3

As I recall,there was no option.(just take it or leave it.)
The ticket is all Austrian metal. No sharecode with AF.