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Old Jul 30, 2016, 4:21 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Slickw
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Legacy to New Travel Package Conversion (effective August 2019)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.

The codes for the new partial packages are:
New Cat 1-4: QP83
New Cat 5: QP91
New Cat 6: QP99
New Cat 7:

Originally Posted by Marriott Rewards Insider
Members who purchased a Category 6, Category 8 or Tier 1-3 certificate prior to 8/18 are able to request a one-time exchange for a Travel Package one category lower. This process will cancel your current Travel Package, reissue a Travel Package one category lower and result in a refund of 30,000 points to your account. To submit a request, follow these steps:
  • Select “Packages - Deals” from the “Topic” drop down menu
  • Submit your request
As a reminder, status.marriott.com will periodically have additional updates.
Source: https://www.flyertalk.com/forum/marr...es-update.html

The legacy certificates map to the new certificates as such:
Cat 1-5 => Cat 1-4
Cat 6 => Cat 1-4
Cat 7 => Cat 5
Cat 8 => Cat 5
Cat 9 => Cat 6
Tier 1-3 => Cat 6
Tier 4-5 => Cat 7
==================================================

If you are unsure where you will use your 7 night stay, when you request the package, just ask for a category 1-5 hotel. That way you are out of the least number of points. If later, you decide to book for a higher level category, then you can do so and pay the difference the travel package points. If you can't use your certificate within the year, then as close to the one year anniversary (without going over!) call to extend the certificate for one more year. That's as long as they will typically allow, one extension. There is an option to expedite the mileage delivery to within three business days (sometimes faster) for $15. There are reports that this fee may be waived for platinum members.

Effective April 1 2017 re: Southwest & the companion pass:

"Purchased points, points converted from hotel and car loyalty programs, and e-Rewards, e-Miles, Valued Opinions and Diners Club, points earned from Rapid Rewards program enrollment, tier bonuses, flight bonuses, and partner bonuses (excluding points bonuses earned on the Rapid Rewards Credit Cards from Chase) do not count toward Companion Pass."
************
Can I book SPG properties with my Marriott Travel Package? As of 9/1/2018 apparently not. see https://www.flyertalk.com/forum/30155836-post6529.html
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Old Aug 2, 2018, 5:04 am
  #4561  
 
Join Date: Nov 2009
Posts: 432
Originally Posted by onlysuites
UA transfer took 24hrs.
It's been 24hrs. Not there yet.
jrey is offline  
Old Aug 2, 2018, 5:11 am
  #4562  
 
Join Date: Nov 2010
Posts: 787
I know there's a lot of speculation as to what will happen to the certificates once the merger happens. I'm curious as to whether or not the certificates will be transferrable within a household, much like SPG points can be transferred today. I am debating purchasing another package for my wife to bump up her AA miles, but since she has no status I have no desire to actually make a hotel reservation in her name. Thoughts?

Or, has anyone had success transferring airline miles via marriott to someone else's AA account?
tylerc is offline  
Old Aug 2, 2018, 5:48 am
  #4563  
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
 
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
Originally Posted by tylerc
Or, has anyone had success transferring airline miles via marriott to someone else's AA account?
While we can't definitively state much about how the new certs can be used or not used, historically, we have been able to use TP hotel certs for family/friend award stays. My guess is that will continue in the new program.

As for transferring airline miles into someone else's account, we have not been able to do that (at least not directly) and I also don't see that changing with the new program. Historically, the way around that is through the transfer of points to the other person's account. Since Marriott will allow more than 50K point transfers when ordering an award, you could do so when ordering a TP award and thus get the airline miles into the other person's account.
hhoope01 is offline  
Old Aug 2, 2018, 6:03 am
  #4564  
FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Originally Posted by Counsellor
Ordered the TP on Monday the 30th. By night they hadn't posted but the next day they were there, marked as having been deposited on the 30th (they actually arrived on the 31st, I think).
I ordered my UA TP on Sunday. Still not deposited but I suspect miles will show up today.
margarita girl is offline  
Old Aug 2, 2018, 6:38 am
  #4565  
 
Join Date: Nov 2006
Location: LAX
Posts: 2,851
redeemed my 7 night package for Alaska air on 7/22/2018.

120k in my Alaska Airlines account on August 2, 2018
osotoc likes this.
metoo is offline  
Old Aug 2, 2018, 7:01 am
  #4566  
 
Join Date: Jun 2018
Programs: Hilton Diamond, Marriott Plat, Shangri-la Gold, Taj Gold, Krisflyer Gold, BA Gold
Posts: 101
Originally Posted by jiteshjerome
Quick update - marriott travel packages are not bookable now on account of a "Technical issue". Did anyone else encounter this?

Apparently this is only for upgrading an existing package. It might get resolved within 48 hours. I was holding a CAT 6 and was thinking about a CAT 8. However, not too sure - they might mess this up in the last few minutes.
Kingboomer is offline  
Old Aug 2, 2018, 7:45 am
  #4567  
FlyerTalk Evangelist
 
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
Originally Posted by margarita girl


I ordered my UA TP on Sunday. Still not deposited but I suspect miles will show up today.
Not trying to get you freaked out but I ordered one on Monday and the miles were deposited on Wednesday (best as I can recollect being halfway around the world). And this was the longest I've waited.
dsquared37 is offline  
Old Aug 2, 2018, 7:47 am
  #4568  
 
Join Date: Apr 2017
Posts: 600
Originally Posted by metoo
redeemed my 7 night package for Alaska air on 7/22/2018.

120k in my Alaska Airlines account on August 2, 2018
I saw your post this morning and checked mine just now. I also received 120k AS on August 2, 2018 (redeemed the travel package on 7/23.
osotoc likes this.
lincoln boy is offline  
Old Aug 2, 2018, 8:50 am
  #4569  
 
Join Date: Apr 2017
Posts: 3
Had a good experience last night ordering a cat 8 with 120,000 AA miles (for an Etihad redemption). I waited for 25 minutes on hold after calling the 801 number and saying "points balance". The rep that answered knew exactly what to do, asked for my MR number, my AA number and that was that.
nethel is offline  
Old Aug 2, 2018, 9:02 am
  #4570  
 
Join Date: Jun 2013
Posts: 308
Originally Posted by jrey


How do you know?
Friend at Marriott.
PumpkinSmasher is offline  
Old Aug 2, 2018, 9:07 am
  #4571  
Suspended
 
Join Date: Oct 2009
Location: Kan@da
Programs: Anything with sweet spots
Posts: 1,790
How come some people without Vacation Club are still able to get 5-night packages while others can't ??
MasterGeek is offline  
Old Aug 2, 2018, 9:13 am
  #4572  
 
Join Date: May 2002
Location: raleigh,nc
Posts: 217
Originally Posted by MasterGeek
How come some people without Vacation Club are still able to get 5-night packages while others can't ??
Some have received the five-night package who weren't MVC members and had it cancelled when audited.
pilgrim is offline  
Old Aug 2, 2018, 9:37 am
  #4573  
 
Join Date: Jan 2008
Programs: AA Exec Platinum; Marriott Titanium Elite; Hertz President's Circle
Posts: 57
Originally Posted by pilgrim
Some have received the five-night package who weren't MVC members and had it cancelled when audited.
What happens when it is canceled?
COMike78 is offline  
Old Aug 2, 2018, 10:14 am
  #4574  
 
Join Date: Oct 2002
Programs: United Premier 1K
Posts: 1,230
Re UA miles. I ordered my package on July 24th, and the miles just posted in my account today. Seems odd that some people seem to get them within 24 hours and others are taking longer - but the moral seems to be don't freak out if they don't post right away
Toronto1970 is offline  
Old Aug 2, 2018, 10:42 am
  #4575  
 
Join Date: Jun 2015
Location: ATL
Posts: 78
Originally Posted by FlightBOS
As a heads up to those attempting to purchase travel packages, I'd recommend doing it sooner rather than later. It took me almost a week to order a package because my VS number was "invalid according to the system".

They finally resolved the bug in their system (at least for my account), but now the miles won't post on VS (supposed to be < 3 days, per phone reps). Their teams are investigating it, but I imagine they're overrun with requests / issues. A supervisor indicated to me that this is a widespread issue (on both the VS number side, and on miles not posting).

Anyone else experience something like this? Beyond frustrating...
I ordered a TP the morning of 7/28 and I'm still waiting for my VS miles to post. I've verified they have the right VS account number, but the MR twitter team tells me there's no way for them to check the status of the transfer. They said to allow 3-5 business days. FWIW, VS's twitter team told me to allow two weeks.
dan9124 is offline  


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