Jul 30, 2016, 4:21 pm
Last edit by: Slickw
LINK TO CHART
Legacy to New Travel Package Conversion (effective August 2019)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
The codes for the new partial packages are:
New Cat 1-4: QP83
New Cat 5: QP91
New Cat 6: QP99
New Cat 7:
The legacy certificates map to the new certificates as such:
Cat 1-5 => Cat 1-4
Cat 6 => Cat 1-4
Cat 7 => Cat 5
Cat 8 => Cat 5
Cat 9 => Cat 6
Tier 1-3 => Cat 6
Tier 4-5 => Cat 7
==================================================
If you are unsure where you will use your 7 night stay, when you request the package, just ask for a category 1-5 hotel. That way you are out of the least number of points. If later, you decide to book for a higher level category, then you can do so and pay the difference the travel package points. If you can't use your certificate within the year, then as close to the one year anniversary (without going over!) call to extend the certificate for one more year. That's as long as they will typically allow, one extension. There is an option to expedite the mileage delivery to within three business days (sometimes faster) for $15. There are reports that this fee may be waived for platinum members.
Effective April 1 2017 re: Southwest & the companion pass:
"Purchased points, points converted from hotel and car loyalty programs, and e-Rewards, e-Miles, Valued Opinions and Diners Club, points earned from Rapid Rewards program enrollment, tier bonuses, flight bonuses, and partner bonuses (excluding points bonuses earned on the Rapid Rewards Credit Cards from Chase) do not count toward Companion Pass."
************
Can I book SPG properties with my Marriott Travel Package? As of 9/1/2018 apparently not. see https://www.flyertalk.com/forum/30155836-post6529.html
Legacy to New Travel Package Conversion (effective August 2019)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
The codes for the new partial packages are:
New Cat 1-4: QP83
New Cat 5: QP91
New Cat 6: QP99
New Cat 7:
Originally Posted by Marriott Rewards Insider
Members who purchased a Category 6, Category 8 or Tier 1-3 certificate prior to 8/18 are able to request a one-time exchange for a Travel Package one category lower. This process will cancel your current Travel Package, reissue a Travel Package one category lower and result in a refund of 30,000 points to your account. To submit a request, follow these steps:
Source: https://www.flyertalk.com/forum/marr...es-update.html
- Select “Packages - Deals” from the “Topic” drop down menu
- Submit your request
Source: https://www.flyertalk.com/forum/marr...es-update.html
The legacy certificates map to the new certificates as such:
Cat 1-5 => Cat 1-4
Cat 6 => Cat 1-4
Cat 7 => Cat 5
Cat 8 => Cat 5
Cat 9 => Cat 6
Tier 1-3 => Cat 6
Tier 4-5 => Cat 7
==================================================
If you are unsure where you will use your 7 night stay, when you request the package, just ask for a category 1-5 hotel. That way you are out of the least number of points. If later, you decide to book for a higher level category, then you can do so and pay the difference the travel package points. If you can't use your certificate within the year, then as close to the one year anniversary (without going over!) call to extend the certificate for one more year. That's as long as they will typically allow, one extension. There is an option to expedite the mileage delivery to within three business days (sometimes faster) for $15. There are reports that this fee may be waived for platinum members.
Effective April 1 2017 re: Southwest & the companion pass:
"Purchased points, points converted from hotel and car loyalty programs, and e-Rewards, e-Miles, Valued Opinions and Diners Club, points earned from Rapid Rewards program enrollment, tier bonuses, flight bonuses, and partner bonuses (excluding points bonuses earned on the Rapid Rewards Credit Cards from Chase) do not count toward Companion Pass."
************
Can I book SPG properties with my Marriott Travel Package? As of 9/1/2018 apparently not. see https://www.flyertalk.com/forum/30155836-post6529.html
Marriott Travel Packages
Aug 17, 2018, 11:50 am
#5431
Suspended
Join Date: Oct 2009
Location: Kan@da
Programs: Anything with sweet spots
Posts: 1,790
Ather all the travel package redemptions, upgrades and downgrades, I ended up with 3 Category 7 certificates but one of them looks different. Anyone know why ?
One of the cat 7 certs is different..
One of the cat 7 certs is different..
Aug 17, 2018, 12:04 pm
#5432
Join Date: Feb 2005
Location: MD/DC
Programs: Hilton Diamond, IHG Platinum, Marriott Titanium, TK Gold
Posts: 1,536
In order to even have a case one has to show damages and I'm hard press to imagine any (real) damages here.
Aug 17, 2018, 12:29 pm
#5434
Join Date: Jan 2014
Posts: 565
Have you found T&Cs on how these category certs are treated? I tried, and found none. The only thing I found is this:
>>
Marriott Rewards membership and its benefits are offered at the discretion of Marriott. Marriott and its travel partners have the right, without limitation, to change, limit, modify or cancel Program Rules, regulations, rewards, and reward levels at any time, with or without notice, even though such changes may affect the value of points or miles already accumulated, the ability to use accumulated points or miles, or the ability to obtain certain rewards. Marriott and its travel partners may, among other things:
>>
Marriott Rewards membership and its benefits are offered at the discretion of Marriott. Marriott and its travel partners have the right, without limitation, to change, limit, modify or cancel Program Rules, regulations, rewards, and reward levels at any time, with or without notice, even though such changes may affect the value of points or miles already accumulated, the ability to use accumulated points or miles, or the ability to obtain certain rewards. Marriott and its travel partners may, among other things:
- increase or decrease the number of points or miles received for a stay or required for a reward;
- withdraw, limit, modify, or cancel any reward or category;
- add blackout dates, limit rooms available for reward redemption at any participating hotel, change or restrict participating hotels, or otherwise restrict the continued availability of rewards;
- change program benefits, travel partners, locations served by Marriott or its travel partners, conditions of participation, rules for earning, redeeming, retaining, or forfeiting points or miles, or rules governing the use of rewards;
- change or cancel its travel partner rewards. The accumulation of points or miles does not entitle members to any vested rights with respect to points, miles, rewards, or program benefits. In accumulating points or miles, members may not rely upon the continued availability of any reward or reward level.
Aug 17, 2018, 12:35 pm
#5435
Join Date: Dec 2017
Posts: 746
Those T&Cs are interesting. They clearly and reasonably give Marriott the authority to changes the parameters of the program in any way they like. I don't think it is nearly so clear that they give Marriott the authority to change a certificate for future use in that same way. For instance bullet point two specifically refers to "reward or category". That sounds more like a program structure change than the ability to retroactively "withdraw, limit, modify or cancel" an actually existing instrument.
Aug 17, 2018, 12:47 pm
#5436
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
It’s still to be seen what damages, if any, there may be. Also, the US is not the only jurisdiction where Marriott may be pursued by litigants over a program redemption item already issued or otherwise marketed to customers of the program.
Aug 17, 2018, 1:10 pm
#5437
Join Date: Feb 2005
Location: MD/DC
Programs: Hilton Diamond, IHG Platinum, Marriott Titanium, TK Gold
Posts: 1,536
Which state they can change anything at it their will.
Plus nothing we heard so far (note that there is no official statement) indicates that they do.
If anyone bought a certificate in expectation that they can use it at a future date for something they could not have been doing when they bought the certificate, then that is speculation. When one bought a certificate one could attach it as it bought. If one could not attach it at the time of buying to the hotel one wanted to go then what exactly one thought one bought? It is a product that only exists in one expectation and not in reality.
Marriott silence in this regard is working for their interest.
Plus nothing we heard so far (note that there is no official statement) indicates that they do.
If anyone bought a certificate in expectation that they can use it at a future date for something they could not have been doing when they bought the certificate, then that is speculation. When one bought a certificate one could attach it as it bought. If one could not attach it at the time of buying to the hotel one wanted to go then what exactly one thought one bought? It is a product that only exists in one expectation and not in reality.
Marriott silence in this regard is working for their interest.
Aug 17, 2018, 1:11 pm
#5438
Join Date: Feb 2005
Location: MD/DC
Programs: Hilton Diamond, IHG Platinum, Marriott Titanium, TK Gold
Posts: 1,536
I wonder what is the legal basis that you think anyone could argue (regardless of jurisdiction) - considering that everyone can be made whole by points refund.
Aug 17, 2018, 1:17 pm
#5439
Join Date: Jan 2008
Programs: AA Exec Platinum; Marriott Titanium Elite; Hertz President's Circle
Posts: 57
Has anyone redeemed a TP for Korean Air miles any time recently? If so, how long did the miles take to post? (tomorrow will be 4 weeks from the officially quoted 2-4 weeks that it would take!)
Aug 17, 2018, 1:18 pm
#5440
Join Date: Jun 2004
Programs: Marriott/Starwood Lifetime Titanium, Hilton HHonors Diamond, IHG Spire, United Premier Silver
Posts: 707
Happend to me too. The agent booked the 50k miles one and tried to corrected it to 120k. End up with -230,000 +105,000 -300,000. (cat 6)
It's resolved after many calls. The supervisor said the agent didn't cancel the first one properly and gave my 125k back in a strange way:
06/06/2018 Bonus Reward Adjustment +75,000 Points
06/06/2018 Bonus Bonus For Mileage Exception +50,000 Points
It's resolved after many calls. The supervisor said the agent didn't cancel the first one properly and gave my 125k back in a strange way:
06/06/2018 Bonus Reward Adjustment +75,000 Points
06/06/2018 Bonus Bonus For Mileage Exception +50,000 Points
Bonus for mileage exception +120K
Reward adjustment +105K
I thought it was nice that the agent who handled it this morning deposited 10K in my account this morning for the trouble.
Aug 17, 2018, 1:22 pm
#5441
Suspended
Join Date: Oct 2009
Location: Kan@da
Programs: Anything with sweet spots
Posts: 1,790
After the transition, and if they don't map Cat X to New Cat X, I will definitely try to HUCA and argue my way as in :
I purchased a Category 7 certificate, I should be able to use it on a Category 7 hotel !
Aug 17, 2018, 1:25 pm
#5442
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Those T&Cs are interesting. They clearly and reasonably give Marriott the authority to changes the parameters of the program in any way they like. I don't think it is nearly so clear that they give Marriott the authority to change a certificate for future use in that same way. For instance bullet point two specifically refers to "reward or category". That sounds more like a program structure change than the ability to retroactively "withdraw, limit, modify or cancel" an actually existing instrument.
Forget the old categories and the new categories, they are blueberries and strawberries. Don't think where certificates will map to, it is irrelevant. The commonality is the point value and starting tomorrow the new chart prevails. If you want to redeem for a 60K per night property, make sure your unattached certificate is valued at 360K.
Good luck to you all.
James
Aug 17, 2018, 1:31 pm
#5443
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
James
Aug 17, 2018, 1:35 pm
#5444
Suspended
Join Date: Oct 2009
Location: Kan@da
Programs: Anything with sweet spots
Posts: 1,790
I don't think the average person is gonna understand or care about the nuances, or that the phone agents will be able to explain and justify them to the average Joe in a simple to understand language
Aug 17, 2018, 1:39 pm
#5445
Join Date: Aug 2002
Location: St. Louis, MO
Posts: 1,413
Somehow I see the results of all of this litigation being that I get a coupon for $5 off a $250 non-gift card purchase at any Marriott gift shop (resorts excluded, of course).
