Last edit by: Slickw
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Legacy to New Travel Package Conversion (effective August 2019)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
The codes for the new partial packages are:
New Cat 1-4: QP83
New Cat 5: QP91
New Cat 6: QP99
New Cat 7:
The legacy certificates map to the new certificates as such:
Cat 1-5 => Cat 1-4
Cat 6 => Cat 1-4
Cat 7 => Cat 5
Cat 8 => Cat 5
Cat 9 => Cat 6
Tier 1-3 => Cat 6
Tier 4-5 => Cat 7
==================================================
If you are unsure where you will use your 7 night stay, when you request the package, just ask for a category 1-5 hotel. That way you are out of the least number of points. If later, you decide to book for a higher level category, then you can do so and pay the difference the travel package points. If you can't use your certificate within the year, then as close to the one year anniversary (without going over!) call to extend the certificate for one more year. That's as long as they will typically allow, one extension. There is an option to expedite the mileage delivery to within three business days (sometimes faster) for $15. There are reports that this fee may be waived for platinum members.
Effective April 1 2017 re: Southwest & the companion pass:
"Purchased points, points converted from hotel and car loyalty programs, and e-Rewards, e-Miles, Valued Opinions and Diners Club, points earned from Rapid Rewards program enrollment, tier bonuses, flight bonuses, and partner bonuses (excluding points bonuses earned on the Rapid Rewards Credit Cards from Chase) do not count toward Companion Pass."
************
Can I book SPG properties with my Marriott Travel Package? As of 9/1/2018 apparently not. see https://www.flyertalk.com/forum/30155836-post6529.html
Legacy to New Travel Package Conversion (effective August 2019)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
The codes for the new partial packages are:
New Cat 1-4: QP83
New Cat 5: QP91
New Cat 6: QP99
New Cat 7:
Originally Posted by Marriott Rewards Insider
Members who purchased a Category 6, Category 8 or Tier 1-3 certificate prior to 8/18 are able to request a one-time exchange for a Travel Package one category lower. This process will cancel your current Travel Package, reissue a Travel Package one category lower and result in a refund of 30,000 points to your account. To submit a request, follow these steps:
Source: https://www.flyertalk.com/forum/marr...es-update.html
- Select “Packages - Deals” from the “Topic” drop down menu
- Submit your request
Source: https://www.flyertalk.com/forum/marr...es-update.html
The legacy certificates map to the new certificates as such:
Cat 1-5 => Cat 1-4
Cat 6 => Cat 1-4
Cat 7 => Cat 5
Cat 8 => Cat 5
Cat 9 => Cat 6
Tier 1-3 => Cat 6
Tier 4-5 => Cat 7
==================================================
If you are unsure where you will use your 7 night stay, when you request the package, just ask for a category 1-5 hotel. That way you are out of the least number of points. If later, you decide to book for a higher level category, then you can do so and pay the difference the travel package points. If you can't use your certificate within the year, then as close to the one year anniversary (without going over!) call to extend the certificate for one more year. That's as long as they will typically allow, one extension. There is an option to expedite the mileage delivery to within three business days (sometimes faster) for $15. There are reports that this fee may be waived for platinum members.
Effective April 1 2017 re: Southwest & the companion pass:
"Purchased points, points converted from hotel and car loyalty programs, and e-Rewards, e-Miles, Valued Opinions and Diners Club, points earned from Rapid Rewards program enrollment, tier bonuses, flight bonuses, and partner bonuses (excluding points bonuses earned on the Rapid Rewards Credit Cards from Chase) do not count toward Companion Pass."
************
Can I book SPG properties with my Marriott Travel Package? As of 9/1/2018 apparently not. see https://www.flyertalk.com/forum/30155836-post6529.html
Marriott Travel Packages
#3241
Join Date: Apr 2011
Programs: DL Plat, Hyatt Globalist, Marriott Plat, Hertz PC
Posts: 90
Regardless of what the prior poster said regarding "no sane lawyer would take the case", a purchased certificate guaranteeing 7 nights in a specific category of hotel is not much different than a purchased hotel room using points. While a court would certainly allow flexibility in the movement of some hotels out or into the category, a refund of points that makes purchaser unable to book a majority of hotels that were previously guaranteed would be a clear breach of the contract between Marriott and its customer. The fact that Marriott had performed on a part of the contract by issuing FF points to the customers Airline of choice, makes that contract even more ironclad.
With all of that said, I don't see any way Marriott would be so stupid to do the above. In the grand scheme of things, certificate holders represent a de minimis cost. It would be a PR fiasco with little benefit gained. My guess is that they will refund points equal to 7 nights at a points value equal to the original category that you booked. Anything less than 6 nights at the original level (taking into account the 5th night free) and Marriott will have a real problem. For those who booked the 1-5, I wouldn't be surprised if they refunded at the cat 5 level.
With all of that said, I don't see any way Marriott would be so stupid to do the above. In the grand scheme of things, certificate holders represent a de minimis cost. It would be a PR fiasco with little benefit gained. My guess is that they will refund points equal to 7 nights at a points value equal to the original category that you booked. Anything less than 6 nights at the original level (taking into account the 5th night free) and Marriott will have a real problem. For those who booked the 1-5, I wouldn't be surprised if they refunded at the cat 5 level.
#3242
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,575
If I had to bet on anything, it's that Marriott will convert existing certificates to equivalent future-state points certificates of identical value. For some categories, this is a direct 1:1 conversion. For others, you cert will get downgraded slightly with a points refund.
I don't believe people will get force-canceled, nor do I believe there will be some huge loophole. I'm going to book a Cat 5 TP in about 1 week for use in May 2019. I'm not terribly worried about it not getting honored, nor expecting that it'll somehow get used at a much-nicer hotel than today's Cat 5's.
I'll give Marriott credit for trying to be exceedingly fair throughout this merger process. It's hard to imagine them doing something crazy with the TP's, either against us or in our favor.
I don't believe people will get force-canceled, nor do I believe there will be some huge loophole. I'm going to book a Cat 5 TP in about 1 week for use in May 2019. I'm not terribly worried about it not getting honored, nor expecting that it'll somehow get used at a much-nicer hotel than today's Cat 5's.
I'll give Marriott credit for trying to be exceedingly fair throughout this merger process. It's hard to imagine them doing something crazy with the TP's, either against us or in our favor.
#3243
Join Date: Dec 2015
Posts: 48
Well, after reading through this thread, the conversation I had with a (not particularly helpful) Marriott rep today makes a little more sense. I called in to ask for my 7-night package to be extended, as it expires this June and I want to use it in August. It was a Cat 1-5 package, worth 270k points at the time I acquired it. The rep told me I now have two "partial packages," each worth 45k points, and indeed, that's what I see in my account. So 90k total, now valid for another year. I'm not sure I understand the logic behind my TP turning into two partial packages, but I see that's what others here are trying to determine. I'm also not clear on whether I could even use these certificates for a Cat 5 stay anymore if I wanted to.
I'll keep doing my homework, but might as well ask: what would y'all do? I was hoping to apply the TP toward a 7-night stay this August in what is now a Cat 8 property. Prior to the merger, I did the math on how many points I'd need to add to the TP in order to make this happen, and it seemed doable. But now it seems like I might need an inordinate number of additional points. I'm just confused at this point. Thoughts?
I'll keep doing my homework, but might as well ask: what would y'all do? I was hoping to apply the TP toward a 7-night stay this August in what is now a Cat 8 property. Prior to the merger, I did the math on how many points I'd need to add to the TP in order to make this happen, and it seemed doable. But now it seems like I might need an inordinate number of additional points. I'm just confused at this point. Thoughts?
Last edited by incaroads; Jun 1, 2018 at 4:48 pm
#3244
Join Date: Dec 2008
Posts: 4,519
Well, after reading through this thread, the conversation I had with a (not particularly helpful) Marriott rep today makes a little more sense. I called in to ask for my 7-night package to be extended, as it expires this June and I want to use it in August. It was a Cat 1-5 package, worth 270k points at the time I acquired it. The rep told me I now have two "partial packages," each worth 45k points, and indeed, that's what I see in my account. So 90k total, now valid for another year. I'm not sure I understand the logic behind my TP turning into two partial packages, but I see that's what others here are trying to determine. I'm also not clear on whether I could even use these certificates for a Cat 5 stay anymore if I wanted to.
I'll keep doing my homework, but might as well ask: what would y'all do? I was hoping to apply the TP toward a 7-night stay this August in what is now a Cat 8 property. Prior to the merger, I did the math on how many points I'd need to add to the TP in order to make this happen, and it seemed doable. But now it seems like I might need an inordinate number of additional points. I'm just confused at this point. Thoughts?
I'll keep doing my homework, but might as well ask: what would y'all do? I was hoping to apply the TP toward a 7-night stay this August in what is now a Cat 8 property. Prior to the merger, I did the math on how many points I'd need to add to the TP in order to make this happen, and it seemed doable. But now it seems like I might need an inordinate number of additional points. I'm just confused at this point. Thoughts?
Since they do need to issue a new cert and hence the reward code changed from the one that is miles + 7-night cert (full package) to just the 7-night (partial package). And as we had discussed already, the 7-night portion worth 45K points from that 270K of a full package.
#3245
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,763
Well, after reading through this thread, the conversation I had with a (not particularly helpful) Marriott rep today makes a little more sense. I called in to ask for my 7-night package to be extended, as it expires this June and I want to use it in August. It was a Cat 1-5 package, worth 270k points at the time I acquired it. The rep told me I now have two "partial packages," each worth 45k points, and indeed, that's what I see in my account. So 90k total, now valid for another year. I'm not sure I understand the logic behind my TP turning into two partial packages, but I see that's what others here are trying to determine. I'm also not clear on whether I could even use these certificates for a Cat 5 stay anymore if I wanted to.
I'll keep doing my homework, but might as well ask: what would y'all do? I was hoping to apply the TP toward a 7-night stay this August in what is now a Cat 8 property. Prior to the merger, I did the math on how many points I'd need to add to the TP in order to make this happen, and it seemed doable. But now it seems like I might need an inordinate number of additional points. I'm just confused at this point. Thoughts?
I'll keep doing my homework, but might as well ask: what would y'all do? I was hoping to apply the TP toward a 7-night stay this August in what is now a Cat 8 property. Prior to the merger, I did the math on how many points I'd need to add to the TP in order to make this happen, and it seemed doable. But now it seems like I might need an inordinate number of additional points. I'm just confused at this point. Thoughts?
To use the cert for a Cat 8 property, you need to add 30K for Each level you go up - so you would need 30+30+30 from 5 to 8, then you can use for a Cat 8 property 7 nights reservation.
The 45K indicator is just a Code to identify the Cert after the extension. The old cert is canceled and the new cert is issued but no longer as part of the original TP, (no more miles) so there needs to be a different code.
To give you an example - today I upgraded an extended Cat 5 to Cat 6 and redeemed it for a 7 nights stay at a Cat 6. The old 45K cert is canceled, pts refunded back, and then 45K and additional 30K are taken from the account. A Cat 6 cert is issued but I do not see how it looks like as it is already attached to the hotel reservation I made online last week.
The Cat 6 hotel reservation shows 30K a night the first 4 nights and then a FN, plus 2 more 30L night, but the Total Pts shown 75K - the 45K + 30K used for this reservation. Online it is not showing the activities unless you choose to display more than 3 months, then the in and out show up. The Reservation email sent after the cert is attached, shows 75K pts used and the balance of my account is correctly reflected on the confirmation email, but not online. Even the old Cat 5 cert still showed as Unused. I assume after tonight's refresh, everything would be updated.
#3246
Join Date: Jan 2005
Posts: 610
Well, after reading through this thread, the conversation I had with a (not particularly helpful) Marriott rep today makes a little more sense. I called in to ask for my 7-night package to be extended, as it expires this June and I want to use it in August. It was a Cat 1-5 package, worth 270k points at the time I acquired it. The rep told me I now have two "partial packages," each worth 45k points, and indeed, that's what I see in my account. So 90k total, now valid for another year. I'm not sure I understand the logic behind my TP turning into two partial packages, but I see that's what others here are trying to determine. I'm also not clear on whether I could even use these certificates for a Cat 5 stay anymore if I wanted to.
I'll keep doing my homework, but might as well ask: what would y'all do? I was hoping to apply the TP toward a 7-night stay this August in what is now a Cat 8 property. Prior to the merger, I did the math on how many points I'd need to add to the TP in order to make this happen, and it seemed doable. But now it seems like I might need an inordinate number of additional points. I'm just confused at this point. Thoughts?
I'll keep doing my homework, but might as well ask: what would y'all do? I was hoping to apply the TP toward a 7-night stay this August in what is now a Cat 8 property. Prior to the merger, I did the math on how many points I'd need to add to the TP in order to make this happen, and it seemed doable. But now it seems like I might need an inordinate number of additional points. I'm just confused at this point. Thoughts?
You still have 7 nights in a Cat 1-5, each Cat after is an extra 30,000 points so an Cat 8 property will cost an extra 90,000 MR points to upgrade each TP. This is until August and the new program after which is anyone's guess at the moment.
On the Hotel and Air package 1 if redeeming for the most amount of miles have always been calculated 7 nights hotel cost + 1 point = 1 mile. If existing certs are going to be converted to points as stated I would expect to them converted along this bases, 5=150k, 6=180, 7=210, 8=240 & 9 =270 allowing the same benefit as when redeemed.
Under the new program with the new off-peak/standard/peak pricing there is no way to issue category certs fairly which is why the new CC and TP certs will be points based which is how the current TP's could end up or there could be a new type of points issued which can only be used for hotel stays.
#3247
Join Date: Dec 2015
Posts: 48
I have 75k MR in my account already. Correct me if I'm wrong, but all I need to do now is transfer 5k Starpoints to MR, and I'll have the 90k needed to add to my extended certificate and book that Cat 8 property, yes?
Thanks for the insights, folks.
#3248
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,417
With all of that said, I don't see any way Marriott would be so stupid to do the above. In the grand scheme of things, certificate holders represent a de minimis cost. It would be a PR fiasco with little benefit gained. My guess is that they will refund points equal to 7 nights at a points value equal to the original category that you booked. Anything less than 6 nights at the original level (taking into account the 5th night free) and Marriott will have a real problem. For those who booked the 1-5, I wouldn't be surprised if they refunded at the cat 5 level.
#3249
Join Date: Nov 2006
Programs: AA MM PP, MR LT Plat, Globalist
Posts: 1,004
Considering that floater packages will get converted back into points, does it matter whether we book 5-night or 7-night packages?
#3250
Join Date: Nov 2007
Location: DFW
Programs: Marriott Lifetime Titanium, HH Gold, AA Lifetime Gold, United Silver, BA Gold
Posts: 864
Are any of you able to reach the Phone line? Are they open on Saturdays? I have been on hold for 20 minutes now.
#3251
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,962
I just booked 3 travel packages, it was suprisingly fast 15minutes including all wait times.
#3253
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,962
#3255
Join Date: Dec 2008
Posts: 4,519
i know for sure the Marriott Rewards department used to closed at 11:30pm EST. But I was surprised the other day that I called at around 2am EST and ask the reservation agent to transfer me to the "Elite Desk" and I did get someone on the phone to change my CAT 1-5 cert to a CAT 6 cert and attached to the reservation. So, maybe they are 7x24 now??