Being elevated to PP cost you 25, not 50, rollover nights. The other nights were lost as a result of Marriott's decision not to roll over nights from the 2009 rollover. You can, however, get them back by contacting Marriott Concierge and explaining that you made stays in 2010 based on the understanding that rollover nights would continue to roll over.

I have no idea whether PP is worth losing 25 rollover nights. I too was elevated to PP this year. I stay most often at Courtyards and Residence Inns, so I don't expect it to do all that much for me. I'll just cross my fingers that it pays off on the few occasions that see me in FS Marriotts.

The longer your stay the lower the likelihood of an upgrade (espeically to a suite) as the more likely you'll conflict with a sale or potential sale of the upgraded room

The Fairfield Inn & Suites New York Manhattan/Chelsea may not have a lot of suites, but it's not as frequented by PP's, so if you have a short stay, you may get lucky.

If they would guarantee a soft landing to Platinum any year following a demotion from PP, that would (IMO) solve the issue. I've never seen that in writing though.

Until that is in writing, this remains a valid complaint as it directly contradicts what is on the website and what any normal person would understand the rules to be. I also still don't even understand why this policy exists, especially if there is a soft landing to plat policy and there is no rollover of rollovers. I mean, is the sole purpose of this policy to irritate the top 2% of your customers for no reason whatsoever? I just don't get it.

OT Back of a matchbook maths
 

If PP is for the otp 3% then I just have done some simple maths.

Assumptions are :-

10M marriott members
150 nights per PP (average)
3500 Marriott Hotels
200 rooms each hotel (average)

Okay so 3% of 10M is 300,000 members each staying an average of 150 nights equals 45M room nights.

Marriott has 700,000 rooms to sell a night times by 365 days = 255.5M per year. The occupancy is 90% for all hotels then this equals to 230M and so PP make up 20% of all the rooms sold, probably nearer 30% for dollar spend.

I would argue that the maths for the PP calculation is based on dollar spend rather than any nights figure. It is very easy to hold a dollar figure for each MR member year on year rather than have a calculation based on actual nights stayed with the problem the MR system seems to have calculating rollover nights.

I have been Platinum since 2004 and stayed FS Marriott for most of my stays as in the UK there is little else. I had about 100 nights is 2008 and 2009 but only 58 in 2010. I should be 1 night away from LFGLD once my rollover nights post. I think 2011 will be my last year Platinum as my travelling is not near Marriotts.

SM

Given the rukus raised about rollover nights, I don't think MC will commit to anything on here again...

I wouldn't be too surprised if anyone that has qualified for PP has at least done enough stays to remain Plat so they've generated their own soft landing. So the best I would hope for is someone posting their experience even if you can't count on it happening for you.

If I worked for Marriott and was reading this (and other similar threads), my solution would be to discontinue rollover nights. That unofficial, temporary benefit seems to be what's generating all the fuss. We didn't even have them until a couple of years ago, and now people are treating that benefit like the most important thing in the program.

Remember way back when you had to actually spend 75 nights a year in Marriott hotels to earn platinum status?

Yes, killing all promos would probably make their life easier (working for Hilton or others). But they offered the promo, they specifically told us back in July that rollover nights would continue to rollover until exhausted. Then come January they said no, they don't.

Those that are shooting for longer status or lifetime status need all the nights they can get. Those that are only looking at the here and now may not care what's down the road for them and that's fine for them.

I don't agree with all the name calling that has gone on, but do understand people being upset. Fortunately, MC (and MR) has stepped up to stand by their words. I really hope we don't have a repeat event. Corporate trust only goes so far and we DO HAVE OPTIONS.

Not really sure what the point is....
I never heard of PP until last January when the hotel I was staying at delivered a gift basket & a congratulations card. I never did get anything from Marriott with details of what the designation was all about nor have I noticed any real difference in my travels. I generally stay at the same 6 hotels so perhaps I was already "special" to the staff at these hotels? I was just advised that my card etc for 2011 were sent out on the 9th.
Next weekend I have a reservation @ the JW Marriott in Las Vegas using points. Since I won't be landing until close to midnight & this is a very special trip, I sent an email advising them of my late arrival and asking that they reserve me a suite. So much for any special status....I recieved an email advising me that elites are upgraded based on availability. She (rooms control) then stated that if I wanted to reserve a 2 bedroom suite it would be an additional $200 per night.

T&C states that suite not included and it's not the right policy in my opinion. When you spend so many nights at Marriotts and achieve PP/LT Plt then you would expect to receive best upgrades. I agree that Marriott always had the same policy but I guess it's not competitive once you have reached LT Plt and annoying when they claim they would do anything to keep PP happy.

I guess all the people working on LT Plt should pay attention to the fact the MARRIOTT DOES NOT UPGRADE TO SUITES.

I don't think very many hotels would secure you a suite upgrade one week out, they could still sell it. Suite upgrades, if they happen, are very much same day things.

I'm pretty sure most people staying enough to be looking at LT Plat are well aware of the suite policy. Most also report that they do get the occasional suite- not regularly and usually not by throwing a hissy fit about it.

I recommend calling the PP line the day before you expect to arrive. At a minimum they will put an upgrade request in your record. If you get a really good rep they will call the hotel.

That reduces the chance that the hotel upgrades a bunch of Plats (sorry) before you show up.

Of course if they can sell the rooms they will, which is usually why it's difficult to get a confirmed upgrade in advance (try going on line to book a room and see if suites are available for the nights you are there).

Your should also use the virtual concierge which seems to arrive 4-5 days before your res to make requests.

I've found these actions can increase your probability of getting a meaningful upgrade.

I got promoted to PP this year. I just checked in for the first time, and got offered the usual 500 points *and* an amenity.

There was also a half bottle of wine in the room with a card saying congratulations on reaching PP.

And I got a better upgrade than usual.

Be careful not to misquote. They don't say they don't upgrade to suites, they only say they do not include suites in the guaranteed upgrade.

As a Platinum I received an upgrade to a suite about 50% of the time, more frequently at some properties. It's just that you can't demand it, and you can't count on it.

I "expect" to be treated IAW the T&Cs of the MR program. Anything above that is gravy...