Interesting. many have referenced, (in other threads) a reserved PP line. This year, no one seems to be able to identify what that line is. When I log into my account, it shows my PP status - but the same old Plat tel. #. When I call that number, they claim to have no idea that there is any other number reserved for PP.

Exactly the same experience here. If there is a special number, I don't know what it is, and neither does anyone I ask. If someone wants to PM it to me, that would be appreciated.

Bruce

Same here. I don't see any different number.

AFAIK there's always been a PP desk.

The number that's been on the back of my PP card for at least the last 3+ years is always answered:

"Thank you for calling Marriott's Platinum Premier Line. Please enter your 9 digit Marriott Rewards account number."

Once I enter my MR#, the phone is always answered with something like "Platinum Premier desk/reservations. This is Shelia. What Marriott hotel may I can you with today Mr. xyz?"

Utterly Confused. When I log on my status:

Name: TooMuchTravel73
Account number: 1234567890
Member Level: Platinum Premier
Point Balance: 735,950 points
Total Membership Nights: 613
Rollover Nights: 18

Based on what I've read here, I'm perhaps more confused than ever. Apparently I made PP; I stayed exactly 135 nights last year; Have been Platinum for 5+ years; Most of my nights were at ResInn; or at steeply discounted corporate rate. (I can count on one hand the # of times I've paid more than 175/Night in 5 years) I have no idea why I made PP; nor do I understand why I only have 18 rollover nights.

Guess I need to call and ask

Edit: Something new I've never noticed before, on the "my account" web screen, at the bottom I see:
Membership Benefits
Silver
Gold
Platinum
Platinum Premier
Elite Benefits Guarantee

I don't recall seeing the PP benefits before, but when compared against the 'plat' benefits, they are identical in every way.

Mr. Marriott* must have it out for me because mine says:

Name: emanon256
Account number: 123456789
Member Level: Platinum
Point Balance: 957,443 points
Total Membership Nights: 806
Rollover Nights: 151

And most of my stays were at very high priced hotels in NYC.

Please know that I am joking, I do not really think there is a conspiracy theory going on. Just think its odd that I am still P.

Some clairification on rollover nights

2010 I rolled over 18.
I ended up with 135.

2011 Rollover credit 135-18-75=2011 Rollover

What I was told is anyone who went from lowly plat, to the unwanted PP, got their rollover nights done incorrectly. those who went plat to plat or PP to PP were fine.

If you were 'upgraded' to PP from Plat last year, a quick phone call will allow the rep to 'manually' adjust the rollover nights, but it could take 'up to a week' to post the correct amount.

On an off topic aside, I was also told the Feb 1 'mega bonus" was 25 nights yields 50K points, no visa required.

There is a Plat Prem. number listed on the web-site on the plat Prem benefits page. When I go to the plat benefits page, there is no number listed, so it must be linked one's tier. Hah! Just called it and it is "temporarily unavailable."

I got this response after querying about my lifetime balances and then asking about earning Gold Emeritus and then could I get Platinum Emeritus:

"Our corporate office reviews all our members' accounts during January and February of each year to determine which accounts will be renewed with their current status based on past loyalty and which accounts will be downgraded. If at some point, you are unable to reach the required number of nights to maintain the Platinum Premier status, then the applicable Lifetime status would be given at that time."

I had around 181 nights this past year and made Plat Premier. They rolled over 66 nights so I'm not complaining. I'll requalify for Platinum end of this week.

Maybe they have some minimum number of nights for consideration for PP. Then they might factor in other stuff like spending.

I also wonder if the properties get any sort of performance recognition for how many elites stay there.

Property: Renaissance Austin Arboretum.
Upgrade: Luxury corner suite
Welcome: "Our system is down and we're on the phone with our IT guys trying to get it started."
Welcome 2: 30 minutes later, Platinum only mention

Very large suite with wet bar, fridge, dining table & 4 chairs, desk, full sofa-bed, two leather lounge chairs, leather ottoman, coffee table, bathroom with dressing area and closet and FIVE huge windows. Not bad for $91/night using a rate code I will not disclose ;)

Last week as just a Plat, I got my usual executive suite which is decent two room suite.

Property: Ann Arbor Marriott Ypsilanti at Eagle Crest
Upgrade: Concierge level,
Welcome: Sorry we are out of king/queen beds, i said that is what was on my profile. She didn't care. No mention of PP or Platinum, gold, silver status.

This will be a fun visit with the manager on duty tomorrow morning.

0 for 1 for me

Property: Renaissance Concourse Atlanta Airport
Length of stay: 9 hours
Greeting: It's a pleasure to serve a Plat Premier
Room Upgrade: Yes
Suite Upgrade: Presidential Suite - yes, seriously
Special requests: None made.

I've stayed there for longer stays, but never upgraded like that! I get the mac daddy suite when I'm too tired to appreciate it, and only there for 1 night.

Property: Houston Marriott North Greenspoint
Length of stay: 1 Night
Greeting: Newbie Being Trained said "Welcome to Marriott"
Room upgrade: Nope
Suite upgrade: Nope, never has happened at this Property
Special requests filled: None Requested
Other:

So how did it go with the MOD?

I just read the room type guarantee. It doesn't apply to upgraded rooms. That sux.