Last edit by: FindAWay
Lifetime points are missing from the profile section of the website and show as 0 in the Marriott mobile app. However, you may be able to use the work-around referenced in this blog post to see your current Lifetime Points.
You can still view your lifetime points online with the following steps:
If you call Marriott they can also tell you your lifetime points balance.
http://www.marriott.com/marriott/rew...te-benefits.mi As of 20 May, this process does not work. There is no link called "Night Detail" on this page.
To check lifetime balances: (HT to txpenny)
1. Click "Night Detail".
2. Click "Learn More" (under the night total)
3. Click "Marriott Rewards Overview". At this point you're probably no longer logged in (because you've been thrown to an older version of the Marriott website), so log in again.
4. Click "Nights" under your current year's nights. -> The detail you're expecting showing LT nights and points will show up like before.
Lifetime Silver Elite:
250 qualified nights
1.2 million points
Lifetime Gold Elite
500 qualified nights
1.6 million points
Lifetime Platinum Elite
750 qualified nights
2.0 million points
To check your point and night balance, log into your account and click My Account > Account Overview > Nights.
"Elite Lifetime Status is determined by your total qualified nights stayed and points earned throughout the course of your membership including your paid nights, Elite rollover nights, meeting nights and the nights and points earned on your Marriott Rewards Credit Card."
Points used by members to buyback their previously attained Elite level will be permanently deducted from their Lifetime point balance.
If an elite's point level drops below that required for the level attained, they will drop down to the next Lifetime level until points are accumulated to get them back to the next level.
Lifetime points in addition to nights now display on your Marriott Rewards account. When logged in, click on "Nights" (the blue link below the number representing your current year nights). You'll see the detail of what comprises your current year nights as well as your Lifetime Status nights.
You can still view your lifetime points online with the following steps:
- Go to www.marriott.com and login
- Go to https://www.marriott.com/rewards/rewards-program.mi
- Click "Nights"
If you call Marriott they can also tell you your lifetime points balance.
To check lifetime balances: (HT to txpenny)
1. Click "Night Detail".
2. Click "Learn More" (under the night total)
3. Click "Marriott Rewards Overview". At this point you're probably no longer logged in (because you've been thrown to an older version of the Marriott website), so log in again.
4. Click "Nights" under your current year's nights. -> The detail you're expecting showing LT nights and points will show up like before.
Lifetime Silver Elite:
250 qualified nights
1.2 million points
Lifetime Gold Elite
500 qualified nights
1.6 million points
Lifetime Platinum Elite
750 qualified nights
2.0 million points
To check your point and night balance, log into your account and click My Account > Account Overview > Nights.
"Elite Lifetime Status is determined by your total qualified nights stayed and points earned throughout the course of your membership including your paid nights, Elite rollover nights, meeting nights and the nights and points earned on your Marriott Rewards Credit Card."
Points used by members to buyback their previously attained Elite level will be permanently deducted from their Lifetime point balance.
If an elite's point level drops below that required for the level attained, they will drop down to the next Lifetime level until points are accumulated to get them back to the next level.
Lifetime points in addition to nights now display on your Marriott Rewards account. When logged in, click on "Nights" (the blue link below the number representing your current year nights). You'll see the detail of what comprises your current year nights as well as your Lifetime Status nights.
Lifetime Marriott Rewards elite status (Pre-Merge 2018 and earlier)
#2926
Join Date: Dec 2012
Location: KANSAS CITY
Programs: DL DM, MARRIOTT AMBASSADOR LIFETIME TITANIUM
Posts: 453
JRothenb- Thanks for your hard work!!!!!! I hope they abide by what you were told.
Last edited by puntamita; Apr 18, 2018 at 4:58 pm
#2927
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
I do not believe transferring points out of MR will reduce your LT points since you don't add LT points transferring them in. However, using a third parties MR account may bump your points. However, I suspect if MR catches on, then they may choose to shut down your account for fraud. Just because they may not have a rule against it doesn't mean they can't take exception to the action.
#2928
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,010
If you made the unfortunate choice to stop earning toward MR LT status as defined, why do you believe it's MR's fault that you didn't reach MR LT status?
There's the old saying about what happens when you assume. I know this was asked several times on these boards and my answer, and I think most others, was to stick to your program/plan until details came out, or be prepared for possible disappointment.
Unfair? How, and by whom? Who was given different opportunities, different rules, etc., not available to you?
Last edited by CPRich; Apr 18, 2018 at 6:32 pm
#2929
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Channeling points through someone else's SPG account to their MR account and then to your MR account to get credit that otherwise would not have been due could be considered questionable. Mixed currencies give many opportunities to get creative. But it's kinda like booking rooms for other people under your account (some think just paying for a room is enough to get credit). If it don't get caught then it's good to go.
#2930
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
Channeling points through someone else's SPG account to their MR account and then to your MR account to get credit that otherwise would not have been due could be considered questionable. Mixed currencies give many opportunities to get creative. But it's kinda like booking rooms for other people under your account (some think just paying for a room is enough to get credit). If it don't get caught then it's good to go.
As I've said, nothing sinister nor fraudulent in attempt.
#2931
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,934
https://www.flyertalk.com/forum/citi...-partners.html
#2933
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,010
(I also pity the English teacher that would try to address it)
You can certainly take Yes for an answer from a semi-literate email from a random, low level CS clerk, rather than the executive who oversees the program, but I suggest you don't take too many actions on the assumption before it's actually written somewhere official.
#2934
Join Date: Sep 2005
Programs: SPG Lifetime Platinum
Posts: 168
"XXXXXXX, thank you for clarifying. So could you please confirm, even though I earned Lifetime Platinum status under the SPG program, because I have linked my accounts, I will be grandfathered as a Lifetime Platinum Premier in the new program, not just Lifetime Platinum. It would be helpful if the Marriott members info web page were updated to reflect this, as it is not currently clear that SPG Lifetime Platinum are included in the Lifetime Platinum Premier grandfathering. Rather, it only lists Marriott Rewards and Ritz Carlton lifetime platinum members as receiving the status. All best, XXXXXXX"
And the response I received a couple of hours ago was...
"Mr. XXXXXXX,
I am sorry I omitted this.
As of now, because you the SPG member has linked your accounts, you are now a Marriott Reward member.
In August your status will also be grandfathered in at Platinum Lifetime Premier.
I hope all this is a clearer picture for you.
Have a great evening.
XXXXXX XXXXXXXXX
XXXXX Platinum Desk
XXXXX###
[email protected]"
#2935
Join Date: Mar 2013
Programs: UA 1MM; Marriott LT Titanium
Posts: 678
Nope. When they made the announcement, I decided to only hit 50 nights a year with SPG and then max out all I can with Marriott rollover nights to make lifetime status as quickly as possible
#2936
Join Date: Apr 2004
Programs: AA plt 2 mm, Marriott LTT, HH dia
Posts: 1,215
At this point, Marriott seems to be saying lots of different things to a lot of different people. I called and spoke to an agent this morning, and he said a lot of things that I know to be wrong. For example, he said all points are lifetime points. So he told me that if I transferred SPG points into my MR account right now, they would count towards lifetime status.
My advice is to get it in writing when possible. I'm not even going to try to call them now. I have a feeling that there will be a lot of promises broken because of the mis-information given by agents.
My advice is to get it in writing when possible. I'm not even going to try to call them now. I have a feeling that there will be a lot of promises broken because of the mis-information given by agents.
#2937
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
Actually the FAQs that were on the website since the start of the merger process made it very clear that the programs would accrue separately until the combined program was rolled out. Marriott did not represent the two totals would be combined, they, in fact, stated the opposite. You made an assumption in anticipation on your own, not prodded by anything Marriott said. While you might be upset you made an incorrect assumption, that's on you, not Marriott.
#2938
Join Date: Apr 2012
Location: LGA
Programs: Marriott PLT (LTPP), SPG PLT (LTG), AA EXP, UA 1K, Delta silver, Hertz PC
Posts: 172
I was in the same boat, OP, but while I made MR PLT every year for the past 7 years and SPG PLT for the past 5 (I always prioritized MR before SPG), I never made MR PP. I, like you, thought perhaps they'll be a bit more generous and allow the combination of nights from both programs to add up to achieve whatever the highest tier would be. However, that was a big "hope" so I continued to pile on the MR nights...my current reservations should allow me to hit the mark by late July.
#2939
FlyerTalk Evangelist
Join Date: Aug 2001
Location: Finally back in Boston after escaping from New York
Posts: 13,644
It's what I call the "brass ring" syndrome. For those old enough to remember (and that's this age group) the days when merry-go-rounds had a shute dispensing rings to throw at the clown. If you got the brass ring then you got a second run on the ride. It's the same here. As long as there is a higher tier there are people that will strive to get it even for very minimal benefit. Imagine the furor if a chain offered waived resort fees for every 10 nights after 100! The cost to get there would far outweigh the fee, but as they said in Field of Dreams, "If you build it, they will come".
Just look at all the posts about today's PP status. It's a moving target yet many strive, and are proud, when they earn it. But what do they get? Almost nothing.
Just look at all the posts about today's PP status. It's a moving target yet many strive, and are proud, when they earn it. But what do they get? Almost nothing.
Your latter point is the most interesting one. I've always wondered why companies put a top on potential earnings with the loyalty program. What they really need is a new benefit every 10/15/25/choose your number nights. 110 gets you waived resort fees. 120 gets you free drinks. 130 gets you 5,000 bonus points. Etc. Make it infinite. If you want to get really crafty, make the "good" benefits only every other level, i.e., 110 gets you something really good, 120 is token, 130 is really good, 140 a token, etc. You'll have to do twice the work to get to the next good benefit.
Okay, I have some predictions for the near future. Between now and August 31 (or December 31, if you like. The dates are incidental.):
1. At least a dozen FTers will end up with moderator "time outs" arguing over minutiae that is absolutely irrelevant.
2. Around July 15 (or December 15), we will start getting threads popping up entitled "Help me get 476 nights and 1.52 million Marriott points between now and August/December 31!" For those who are interested, I have about 250 lifetime nights and 700,000 lifetime points, so I need to manufacture about 1.5 million in spend. I guess that I could do meetings, but I still need the points. And those are only Marriott nights! If they decide to add in SPG before issuing grandfathers, I'll be much closer.
3. At least two hundred FTers will get something in writing from a Marriott/SPG representative that turns out to be entirely wrong, causing uncountable headaches as Marriott has to go back and explain to these folks why they are not going to grant the person LTPP, even though a representative promised the customer that they would.
4. One of those customers in Prediction #3 will post on FT and ask for the best way to get their situation resolved, after which, he/she will be bombarded with responses blaming him/her for believing anything that Marriott/SPG told him/her. After witnessing the beating that the OP will take, no one will ever post about misinformation from Marriott again. Or at least not for another 24 hours.
5. Marriott representatives will break out in a virtual fist fight on FT, a la the red zone/white zone debate.
6. Something basic that everyone thought was true will turn out to be false. The explanation will end with, "...but it won't happen because the bus driver's name was Johnny."
7. In the end, it will all work out fine.
Mike
#2940
Join Date: Nov 2017
Location: Chicago
Programs: Marriott/SPG Platinum
Posts: 16
Marriott Elite Benefits Guarantee program continuing?
With the new combined program - any word on the Marriott Elite Benefits Guarantee program continuing - or applying to SPG properties?
Marriott RewardsŪ Elite Benefits Guarantee
Marriott RewardsŪ Elite Benefits Guarantee