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Originally Posted by Valmiki
(Post 23981349)
Hi Phil,
Will definitely take you up on this, usually visit LA around 4-5 times a year. Stayed at Westin LAX 3 times in 2014. Will be back in February 2015 |
Originally Posted by Starwood Lurker
(Post 23981357)
Phil! Welcome back to the Starwood/SPG forum at Flyertalk. Best of luck in your new, and exalted, position. :cool:
Best regards, William R. Sanders Social Media Specialist Starwood Hotels & Resorts Worldwide [email protected] |
Just cancelled a stay at the Sheraton in two weeks time and moved it to the Westin. Phil never disappoints.
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Originally Posted by WESTINLAXGM
(Post 23981247)
The good, the bad, and the ugly
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I'm tempted to move a Garden Grove booking to the Westin...any special Platinum goodies being contemplated now that you're at the helm?
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Just spent last night at the Westin LAX. It was nice, and I certainly enjoyed all the planespotting... However, the rooms seem to be really loud. Not only were there a lot of barking dogs, every time a plane flew overhead I could hear it. I understand it's an airport hotel, but I have certainly been to quieter airport hotels. Does anyone know if the Sheraton is any quieter?
M |
Originally Posted by thenecropolist
(Post 23989293)
Does anyone know if the Sheraton is any quieter?
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Originally Posted by WESTINLAXGM
(Post 23981247)
Hi Guys!
I'm Phil Baxter the new GM at the Westin LAX. I look forward to participating here again. I was formerly the GM at the Four Points LAX and most recently Director of Openings and Operations for The SBE Hotel Group. The good, the bad, and the ugly please! Head's up before your stays also welcome. Happy Holidays! Phil |
Originally Posted by LovetoTravel83
(Post 23982015)
Just cancelled a stay at the Sheraton in two weeks time and moved it to the Westin. Phil never disappoints.
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Originally Posted by bocastephen
(Post 23982171)
I'm tempted to move a Garden Grove booking to the Westin...any special Platinum goodies being contemplated now that you're at the helm?
Be Well! Phil |
Originally Posted by thenecropolist
(Post 23989293)
Just spent last night at the Westin LAX. It was nice, and I certainly enjoyed all the planespotting... However, the rooms seem to be really loud. Not only were there a lot of barking dogs, every time a plane flew overhead I could hear it. I understand it's an airport hotel, but I have certainly been to quieter airport hotels. Does anyone know if the Sheraton is any quieter?
M Best! Phil |
Originally Posted by CIT85
(Post 23990675)
I'm glad Westin LAX now has someone who cares at the helm. I changed a one-night reseravtion from Westin LAX to Fairmont Newport Beach earlier this week because I just wasn't sure what I'll get at the Westin. I've been staying at the Sheraton Gateway the last several years.
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Originally Posted by WESTINLAXGM
(Post 24001168)
Still taking it all in. One thing that I'm sure won't be unexpected is getting good beer in the Club Lounge. Suggestions are always appreciated.
Be Well! Phil |
A couple of COMING SOONS! First and most important I'm going to get some El Segundo Brewing beer into the Club Lounge. The Brewery is four miles away and the beer in GOOD. Secondly, I've added a Westin Experience Specialist position who will act like an on-property ambassador for you. Her name is Erica Cornejo and she couldn't be a nicer person. Feel free to PM me your email address and I'll introduce you to her. Finally we haven't been serving breakfast in the Club on the weekends. We'll change that and serve breakfast every day up there soon. Be Well! Phil
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Originally Posted by WESTINLAXGM
(Post 24001181)
As most of you probably know there is a kennel that affects some rooms. PM me and I can put an "away from the kennel" request in your profile.
Best! Phil Welcome back to LAX! |
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