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Originally Posted by kh847
(Post 37153759)
Has anyone been able to add a guest to room on a prepaid rate here? I called the number to the hotel to see if I can add a guest to the room. I think I was routed to the Westin reservation center and spoke to a rude customer service rep who said its not possible to add a guest to the room when purchasing a prepaid rate and that I should have called them to book my prepaid reservation if I wanted to add a guest. I've never heard of such a policy and it sounds insane to me to have to call and book a reservation if you want a guest this day and age but I don't stay at Marriott's often enough to be sure - maybe its there policy that I just haven't heard of.
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Originally Posted by greycap7
(Post 37154178)
Stayed here recently and there were protests outside the hotel all night due to reportedly ICE agents also staying at the property.
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Originally Posted by greycap7
(Post 37154182)
I did it via the app and it was fine.
I'd just suggest doing it at checkin, but Chat could work |
Originally Posted by MarkCron
(Post 37154514)
using Chat or how?
I'd just suggest doing it at checkin, but Chat could work Separately, I'm still surprised there was no option to add a guest when booking. |
delete
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Originally Posted by MarkCron
(Post 37154514)
using Chat or how?
I'd just suggest doing it at checkin, but Chat could work
Originally Posted by kh847
(Post 37154698)
I am flying in and meeting my guest in LA (family member) so I wanted to give them the option of checking in if they arrive before me. I may have to take a later flight then originally planned so me adding them at check-in likely won't help here.
Separately, I'm still surprised there was no option to add a guest when booking. |
Does anyone know if this property has day rates? I’m arriving in the morning, so curious if I need to boom the night before or if there’s another way to confirm an early check in
also - does anyone have an email address for this property? |
Originally Posted by Traveler56789
(Post 37266056)
Does anyone know if this property has day rates? I’m arriving in the morning, so curious if I need to boom the night before or if there’s another way to confirm an early check in
also - does anyone have an email address for this property? |
Originally Posted by Eastbay1K
(Post 37266325)
How long do you need the room? If you're Platinum +, just book the night prior, advise of an early AM arrival, and get a 4pm checkout.
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You can use rate code ZDY to check for day room availability.
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The hotel sells Early Check-In for a fee at https://westinlosangelesairport.247activities.com/, so if the rate is lower than purchasing the night before, that's your best bet to guarantee it.
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Originally Posted by wkndvibes
(Post 37272712)
The hotel sells Early Check-In for a fee at https://westinlosangelesairport.247activities.com/, so if the rate is lower than purchasing the night before, that's your best bet to guarantee it.
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Had a decent one night stay here, and surprised they offered free coffee and donuts mid-morning in the lobby. Had to wait almost 30 minutes for an airport shuttle though, around noon. Just a word of warning.
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Had a very simple one night stay, luckily my corporate rate excluded the $20 destination fee that it seemed difficult to get more than $10 back on some food spend. I got upgrade, as an ambassador, to a junior suite. I didn't get a chance to eat breakfast which I understood was being offered in the lounge, but found the shuttles to be very rapid in arriving in the early evening and early morning with minimal waiting. I normally stay at the renaissance thru habit, but would be happy to try this again.
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