https://www.flyertalk.com/forum/undefinedSounds like you need to update your browser and your java scripts.

https://www.flyertalk.com/forum/undefinedI use Firefox browser. It updated itself automatically. As for Java Scripts update, how do I do that? Thanks in advance.

actually I’m not sure if it’s java or flash. I think it maybe more adobe flash more.

im on my phone so it’s hard to just post a link. It won’t goto the correct website on the phone.

but google adobe flash and see if you can download an update. Java would be the next thing i would try

Despite all the problems with the Marriott Bonv°y website, I am greatly pleased that it is so easy to find one's Lifetime Nights online -- unlike the Hilton website and app, where this info is unavailable.

"Vanishing" night count on My Account page?
 

When I go to the My Account web page on Marriott.com (https://www.marriott.com/loyalty/myAccount/default.mi), my year-to-date night count (and number of nights to Ti requal) briefly shows...

https://cimg5.ibsrv.net/gimg/www.fly...33482b801c.jpg

...and then disappears to only show my Ti status (with the YTD night then appearing in the upper right corner):

https://cimg2.ibsrv.net/gimg/www.fly...f7d716573d.jpg

I've replicated this behavior in both Chrome as well as Firefox.

Anyone else getting the same behavior from the Marriott website?

David

At least the Marriott Bonv°y app is still displaying Elite Nights as usual on my Android phone.

Why are the app and online booking options so different? App will let you search multiple price points (i.e. Regular rate, AAA rate and Points). When you try and search with points on the website, it will remove AAA. Why can't you search for all three online? Then...the app won't display points and cash options. Online, I can choose points and cash if it's available....but on the app, it won't let me. Total pain. I need two separate platforms just to get accurate pricing.

Booked a stay from Hotel Telegraaf, Autograph Collection, Tallinn by Marriott Bonvoy app. Took Member Wellcome Back rate with -25% discount from the room rate, free buffet breakfast, free room upgrade and 50EUR hotel credit per day. The latter was strange to me, I thought that must be wrong. Made a booking and they contacted me explaining that there was a wrong rate fact on Marriott booking system. The 50EUR hotel credit per day is wrong.
I fully accepted this. Thought would have been happy to have a possible room upgrade. Now the same rate offers free breakfast and -25% off the rate in their reservation system. Anyway I’m going to stay there for the first time in that hotel.

Curious if they'll actually have a breakfast buffet there.

Report back on your stay... Tallinn is a nice city, and the ride on the ship from Helsinki is also nice :)

I'm trying to help a friend. When I log into her account, it alternates between:

• Gold status with 25K pts and no activity since 2018 and no free night awards. (wrong!)
• Silver status with 51K pts and some activity in the last few months and 1 free night award. (correct)

:rolleyes:

Is her account a) a converted SPG account or b) a MAR account into which her SPG data was translated to?

David

I'm going to say SPG account as her points are mostly from credit cards, not stays.

Based on your original post and high likelihood of an old SPG account, her account may be running scripts and pulling data from at least two different sources, which may mean that she needs Marriott to either convert her account correctly or set up a new one that uses the correct scripts and current data.

David

Not really an issue with the website but with Marriott in general. I had my name changed a couple of weeks ago. Emailed Marriott, Hilton, and Hyatt asking to update the name on all accounts. Hyatt updated it in an hour, Hilton did it next morning, Marriott sent an email the next day saying it'd take 7 days to update the name.

Anyone experiencing issues with the website today? The whole thing seems to be down - any link or property page results in this glorious nugget:

***

Access Denied

You don't have permission to access "http://www.marriott.com/default.mi" on this server.Reference #18.5e9eb252.1595432924.9a724bd3

***
Thoughts?

khabah