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Maybe their IT group is just incompetent.
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Can't get hacked if the site is down.
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Actual enhancement? Chrome had my Marriott number + password stored today...first time I think (vs. having to click into each field before to get it to populate).
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Huh. That's always worked for me, even on 8/20
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Originally Posted by CLEguy
(Post 30505468)
Can't get hacked if the site is down.
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Originally Posted by UA-NYC
(Post 30512267)
Actual enhancement? Chrome had my Marriott number + password stored today...first time I think (vs. having to click into each field before to get it to populate).
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No access to my reservations
Dear Marriott:
I have spent more than 1/3 of the year in your hotels. Do you think that you can fix your interface with Starwood ( the brand I have stayed in) so that I can see my 15 upcoming reservations? My ambassador has tried repeatedly. You have had more than 90 days to work out your "kinks". ENOUGH IS ENOUGH. GET IT TOGETHER! Count me as REALLY angry at this point. |
Gee, if only we had a single thread to consolidate all of the integration issues Marriott is having.
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Issues Linger on SPG App/Web Site
I had activity in August 2018 on my SPG number. However, my account on SPG still shows the points are expiring February 28, 2019 on the SPG app. I called SPG and was told that they could not understand the reason the account has a expiration as there is current activity. The associate just manually extended the expiration to February 28, 2020.
Also, special rates on legacy SPG properties are not loading. I called both the Marriott and SPG reservation lines and no one is able to assist. I have left a message for the hotel to look into the matter. Anyone else have either of these experiences? I thought most of the website/app issues should have been resolved by now. |
For crying out loud... Trying to make a reservation for next week. Everything was going well. Found the hotel, room, and rate I wanted. I was about to confirm the room then got a 504 Gateway Timeout. Going back to Marriott.com, all I get are 401 Authorization Required errors.
It's been 12+ months since the new website came on-line. It's been 3+ months since the merger... and it still can't even do the basics, like sort hotels by price or even make a stinkin' reservation. Screw it, next week's going to Hilton. CC: Mr. Marriott’s Office of Consumer Affairs via FAX: to the hotel I almost booked, when Marriott.com shows up again so I can get the fax number from it. |
Originally Posted by KRSW
(Post 30523694)
For crying out loud... Trying to make a reservation for next week. Everything was going well. Found the hotel, room, and rate I wanted. I was about to confirm the room then got a 504 Gateway Timeout. Going back to Marriott.com, all I get are 401 Authorization Required errors.
It's been 12+ months since the new website came on-line. It's been 3+ months since the merger... and it still can't even do the basics, like sort hotels by price or even make a stinkin' reservation. Screw it, next week's going to Hilton. CC: Mr. Marriott’s Office of Consumer Affairs via FAX: to the hotel I almost booked, when Marriott.com shows up again so I can get the fax number from it. |
Looks like the migration of legacy SPG hotels onto Marriott's reservation platform is complete: December 11th was supposed to be the day that the last four legacy SPG brands [St. Regis, Luxury Collection, Aloft and Element] transition over and I just performed a few searches across different hotels across the brands in different cities, and can confirm that the starwoodhotels.com domain is no longer appearing as a frame within the screen.
Done-diddly-un! khabah |
Now all hotels have been migrated to the Marriott system they’ll hopefully look to fix some of the most damaging errors on it. |
Originally Posted by khabah
(Post 30524055)
Looks like the migration of legacy SPG hotels onto Marriott's reservation platform is complete: December 11th was supposed to be the day that the last four legacy SPG brands [St. Regis, Luxury Collection, Aloft and Element] transition over and I just performed a few searches across different hotels across the brands in different cities, and can confirm that the starwoodhotels.com domain is no longer appearing as a frame within the screen.
Done-diddly-un! khabah On the other hand, when using another one of my corporate codes, the search across hotels shows "the server is being stubborn" but I am able to look for that rate if I get into the individual hotel. Progress ... |
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