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FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Marriott | Marriott Bonvoy (https://www.flyertalk.com/forum/marriott-marriott-bonvoy-766/)
-   -   Marriott.com website : bugs, glitches and outages (https://www.flyertalk.com/forum/marriott-marriott-bonvoy/1911847-marriott-com-website-bugs-glitches-outages.html)

damon88 Nov 23, 2018 11:08 am
Curious if any of the other folks who haven’t been able to view activity have had the issue resolved?

Over 2 months now for me and very frustrated.

UA-NYC Nov 24, 2018 10:59 pm
Originally Posted by RobOnLI (Post 30456741)
Anyone else notice the tab title now for Marriott.com? Mine today said "Raleigh-Durham Airport Hotel". WTH? It's the regular marriott.com landing page otherwise.

-RM
3 days later and still not fixed...know it's a holiday weekend and all but GMAB Marriott. What a bunch of donkeys.

bhrubin Nov 24, 2018 11:05 pm
Originally Posted by UA-NYC (Post 30463195)
3 days later and still not fixed...know it's a holiday weekend and all but GMAB Marriott. What a bunch of donkeys.
It’s been fixed in my browsers (Safari and Chrome).

RogerD408 Nov 25, 2018 8:17 am
Originally Posted by UA-NYC (Post 30463195)
3 days later and still not fixed...know it's a holiday weekend and all but GMAB Marriott. What a bunch of donkeys.
Originally Posted by bhrubin (Post 30463207)


It’s been fixed in my browsers (Safari and Chrome).
Still happening for me in Chrome...

And, NO, I am not going to clear my cookies, cache, and reboot my computer! I actually use it for something other than MPG access, believe it or not. And, by the way, everything else is working just fine.
https://cimg8.ibsrv.net/gimg/www.fly...8cdea1f91a.png

Sabai Nov 25, 2018 8:50 am
Originally Posted by RogerD408 (Post 30458887)

For your situation I suggest taking a step back. Can you find your MR number in a previous confirmation or account statement? Do you have both apps on your cell phone, maybe your MR app will allow you to set your password differently. Once you are able to log into both accounts then try the combination from your SPG account (if you want to keep that). Do watch the screens carefully to make sure it's going in the direction you want. If not, go to the Combining Accounts thread wiki and when logged into your SPG account, select the proper link to combine MR to SPG. If that doesn't work then calling MPG may be the next best option. Good luck.
Marriott executives must surely be proud of what they have created here; fat bonuses await.

Scott Kiwi Nov 27, 2018 11:22 am
My latest problem with Marriott is that I had a reservation in Hong Kong which I made with some others. I happened to notice that it is for one person, not two, despite requesting two beds. So I called to change it, but the associate said she could not. I decided to try to modify the reservation, but even thought the 2 people got entered, it didn't get saved because the page kept repeating itself and I couldn't move to the next step.
Marriott lost a six night reservation because they wouldn't let me make the small change.

jrjcopp Nov 27, 2018 11:53 am
I still get this every time I log in.

General Error

We are experiencing technical difficulties. Please try again.
But I am logged in and all my info seems to be correct. It is messing up Award Wallet from updating my balance.

mangoMan Nov 27, 2018 12:26 pm
Can anyone access Marriott.com thru a shopping portal such as eBates.com or AAdvantage eShopping? I have tried with multiple browsers, clearing history, etc. to no avail. I can access the site fine if I don't use a portal. I can access other sites thru the portals too, just not Marriott.com.

KRSW Nov 27, 2018 1:09 pm
Originally Posted by mangoMan (Post 30472700)
Can anyone access Marriott.com thru a shopping portal such as eBates.com or AAdvantage eShopping? I have tried with multiple browsers, clearing history, etc. to no avail. I can access the site fine if I don't use a portal. I can access other sites thru the portals too, just not Marriott.com.
Just tried with TopCashback (3pm ET) and it's working fine for me. Using Mac/Chrome 70.0.3538.7, on a US business internet connection.

Perhaps try using Incognito/Porn mode? I usually use Incognito mode with most of the cashback sites to prevent my NoScript/....... from interfering with registering cash back.

RobOnLI Nov 27, 2018 1:30 pm
Originally Posted by jrjcopp (Post 30472553)
I still get this every time I log in.

General Error

We are experiencing technical difficulties. Please try again.
But I am logged in and all my info seems to be correct. It is messing up Award Wallet from updating my balance.
Originally Posted by mangoMan (Post 30472700)
Can anyone access Marriott.com thru a shopping portal such as eBates.com or AAdvantage eShopping? I have tried with multiple browsers, clearing history, etc. to no avail. I can access the site fine if I don't use a portal. I can access other sites thru the portals too, just not Marriott.com.
Both working OK for me in Chrome.

Note: Chrome no longer shows "Raleigh-Durham Hotel Airport" as the web page title.

-RM

mangoMan Nov 27, 2018 2:55 pm
Originally Posted by KRSW (Post 30472872)
Just tried with TopCashback (3pm ET) and it's working fine for me. Using Mac/Chrome 70.0.3538.7, on a US business internet connection.

Perhaps try using Incognito/Porn mode? I usually use Incognito mode with most of the cashback sites to prevent my NoScript/....... from interfering with registering cash back.
Private mode on Firefox doesn't work either. My wife's computer does the same thing. Rebooting router didn't help either. This is so bizarre - only an issue for Marriott.com thru a portal, and apparently it's just me, not anyone else.
BTW, this is the error message from the browser: "The server at prf.hn is taking too long to respond". I Googled 'prf.hn' but coudn't find anything of interest. It appears to be a service the portals use to track activity, or something like that.

KRSW Nov 27, 2018 8:55 pm
mangoMan: Do you have the option of using a different connection/provider? As much as I love to pour it on Marriott's IT department, It's sounding like a routing issue upstream at this point.

jrjcopp Nov 28, 2018 9:18 am
Originally Posted by RobOnLI (Post 30456741)
Anyone else notice the tab title now for Marriott.com? Mine today said "Raleigh-Durham Airport Hotel". WTH? It's the regular marriott.com landing page otherwise.

-RM
Originally Posted by jrjcopp (Post 30472553)
I still get this every time I log in.

General Error

We are experiencing technical difficulties. Please try again.
But I am logged in and all my info seems to be correct. It is messing up Award Wallet from updating my balance.

I notice my tab title is "Hotel on Michigan Ave, Chicago" before it refreshes and gives me the error screen/tab as shown above. (Chrome). i also end up on the error screen when I log in in Edge, but there are no wayward tab titles along the way.

bhrubin Nov 28, 2018 9:26 am
Originally Posted by jrjcopp (Post 30475868)
I notice my tab title is "Hotel on Michigan Ave, Chicago" before it refreshes and gives me the error screen/tab as shown above. (Chrome). i also end up on the error screen when I log in in Edge, but there are no wayward tab titles along the way.
Actually, my Chrome tab on marriott.com now also shows the “Hotel on Michigan Avenue, Chicago” label. But the Marriott.com website otherwise seems to work fine. Curious, but still cosmetic as far as I can tell.

CLEguy Nov 28, 2018 9:31 am
Originally Posted by bhrubin (Post 30475903)


Actually, my Chrome tab on marriott.com now also shows the “Hotel on Michigan Avenue, Chicago” label. But the Marriott.com website otherwise seems to work fine. Curious, but still cosmetic as far as I can tell.
It says for me: "Hotel on Michigan Avenue, Chicago The Gwen, A Luxury Collection Hotel"


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