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Wailea Beach Marriott Resort & Spa, Maui, Hawaii [Master Thread]

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Old Dec 23, 2017, 4:40 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: windhund
Has an Arrival/Departure Lounge, where travelers can unwind after a long flight. Personal showers and lockers in the lounge also are available to those who need to check out of their rooms before leaving the resort.

Has an amazing view from the Adult Only Infinity Pool

Daily resort fee USD 30 plus tax will be added to rate. As of 2018, the resort fee benefits were as listed below. However, this list came from a card labeled "Resort Fees & Amenities: Elite", and it's not clear which ones are different for or apply only to elites. There's also a disclaimer: "The Resort Fee includes a variety of amenities for our guests. Please note some amenities are subject to availability."
  • Complimentary daily internet
  • Unlimited US Domestic, long distance & local phone calls
  • Outgoing domestic US fax service (up to 20 pages)
  • 15% on Laundry and Dry Cleaning Services
  • 30-minute personal photo session and package upgrade
  • Daily Fitness Classes
  • Daily Hawaiian Cultural Activities
  • 1 hour bicycle rental (2 bicycles per stay)
  • Bottled Water (2 per day)
  • Welcome shell lei greeting upon arrival
  • Courtesy rides within the Wailea Resort (upon availability)
  • Beach Chair Rental (2 per day)
  • Cabana Rentals: 10% discount on full-day cabana rentals at 'Ohi pools, Maluhia pools & NALU adventure pool. Dial 'At Your Service' for reservations
  • Mandara Spa: 10% discount on 50-minute service (excludes special promotions and events)
  • Ocean Concierge & Activities: 20% discount on weekly paddle board rental; complimentary fish identification card; complimentary introductory morning scuba lesson. Visit the 'Ohio Pools for reservations.
  • The Movie House: complimentary movie screenings. View the weekly schedule for showtimes.
  • GameSpace: complimentary access to GameSapce, featuring foosball, billiards, shuffleboard, vintage arcade and Xbox games [for those who haven't been back since the renovation, this is an indoor gaming area they added as part of the renovations. It's at the far end of the lobby opposite the Starbucks.]
  • Akamai Business Center: 20% discount on FedEx & UPS Shipping
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Wailea Beach Marriott Resort & Spa, Maui, Hawaii [Master Thread]

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Old Dec 29, 2019, 9:54 pm
  #1531  
 
Join Date: Feb 2017
Location: IL
Programs: Marriott Titanium, Southwest ALP & CP, HH Diamond, UA Silver
Posts: 14
Thanks for the thorough and detailed reply, Jailer. Definitely seems like a one off and probably not enough to completely make up for the prior experience, but a very nice upgrade nonetheless! Thanks again for the response!
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Old Jan 4, 2020, 7:30 pm
  #1532  
 
Join Date: Feb 2002
Location: Bay Area, CA
Posts: 731
New Year's

We stayed here for 5 nights over NYE. Our SNAs did not clear and we were given a room in the back of the tower next to the loading area. This was incredibly noisy and the constant movement of chairs at 6am was most unwelcome. They moved us after a couple of nights but I would definitely not risk this situation again and book the right category from the start. The second room also had issues but it was a low-rise so much better with how many chairs moving and not as early. I wonder why they don't put felt or some type of pads on the chairs to solve the issue? Anyhow, the resort itself was good and we liked the water slide.
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Old Jan 5, 2020, 8:33 am
  #1533  
 
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,992
Originally Posted by spellbound2
We stayed here for 5 nights over NYE. Our SNAs did not clear and we were given a room in the back of the tower next to the loading area. This was incredibly noisy and the constant movement of chairs at 6am was most unwelcome. They moved us after a couple of nights but I would definitely not risk this situation again and book the right category from the start. The second room also had issues but it was a low-rise so much better with how many chairs moving and not as early. I wonder why they don't put felt or some type of pads on the chairs to solve the issue? Anyhow, the resort itself was good and we liked the water slide.
That is something we experienced years ago which we made the same decision booking the type of room from the beginning so as not to worry all the way across the ocean at the end of the day makes for a better start to a vacation
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Old Jan 5, 2020, 8:59 am
  #1534  
Moderator: Alaska Mileage Plan
 
Join Date: Feb 2005
Posts: 12,320
Originally Posted by edgewood49
That is something we experienced years ago which we made the same decision booking the type of room from the beginning so as not to worry all the way across the ocean at the end of the day makes for a better start to a vacation
An old FT truism: Book what you need and ask for you want.
CPH-Flyer and Dublin_rfk like this.
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Old Jan 5, 2020, 9:34 am
  #1535  
 
Join Date: Aug 2007
Location: San Francisco
Posts: 1,039
When we went in July, the resort was sold out and we were happy we had booked w/ points + cash upgrade. All things considered, it was still $1k for 5 nights on points + the upgrade because of the ridiculous parking fees. I don't mind paying a resort fee, but I do mind paying for parking in places that have ample parking...
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Old Jan 5, 2020, 10:45 am
  #1536  
 
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,992
Originally Posted by dayone
An old FT truism: Book what you need and ask for you want.

Always seems t work
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Old Jan 6, 2020, 4:56 pm
  #1537  
 
Join Date: Sep 2004
Location: The World!!!
Programs: Some of them not all ...
Posts: 1,532
Originally Posted by UA-NYC
Gave the Starbucks as shot for my morning coffee run as my usual go-to CB&TL in the mall has sadly closed. Big mistake - took forever, $18 for three drinks (one of which was a drip coffee). Insult to injury, they take the Starbucks card but of course can't redeem points here, where it would be an outsized value.

New Akamai coffee location just up the hill is quite good ^
Well, this time my experience was completely different. Finished my 7 night stay on points this past January 2nd, and first of all, I was NOT charged for the Resort Fees. Of course, that made me happy. Also, although they did not have 2 queen bed rooms, this time they gave me a room overlooking the Luau/Kids Pool instead of the Garden in the tall tower. Second win on a sold out hotel for mega high season. Finally, the Starbucks upgraded beverages via the Continental Breakfast tickets worked perfectly when asking for a Venti Coffee/Latte and paying with the app. Anything else was solved at the Deli Market. Great stay at this property, which I consider to be the best of the 5 hotels in the Wailea Ocean Front path.
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Old Jan 6, 2020, 9:52 pm
  #1538  
 
Join Date: Feb 2002
Location: Bay Area, CA
Posts: 731
happy for you!

quick question- how did you get out of the resort fees? that's awesome!!

Originally Posted by carlitos
Well, this time my experience was completely different. Finished my 7 night stay on points this past January 2nd, and first of all, I was NOT charged for the Resort Fees. Of course, that made me happy. Also, although they did not have 2 queen bed rooms, this time they gave me a room overlooking the Luau/Kids Pool instead of the Garden in the tall tower. Second win on a sold out hotel for mega high season. Finally, the Starbucks upgraded beverages via the Continental Breakfast tickets worked perfectly when asking for a Venti Coffee/Latte and paying with the app. Anything else was solved at the Deli Market. Great stay at this property, which I consider to be the best of the 5 hotels in the Wailea Ocean Front path.
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Old Jan 7, 2020, 12:48 am
  #1539  
 
Join Date: Sep 2004
Location: The World!!!
Programs: Some of them not all ...
Posts: 1,532
Originally Posted by spellbound2
quick question- how did you get out of the resort fees? that's awesome!!
I wish I knew, but my end bill just did not include the charge. They left the bill bellow my room door. The weird thing is that my reservation at Marriott.com did include the $315 Usd in Resort Fees for the entire week. I actually thought Marriott had gone the Hilton and Hyatt way starting 01/01/2020 and just removing them from everyone's award bookings.
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Old Jan 18, 2020, 4:27 pm
  #1540  
 
Join Date: Dec 2018
Posts: 13
Was getting ready to book a week over Christmas using points when the option disappeared! Looks like they have very limited availability then for points stays, and someone beat me to it by seconds.

Anyone have experience regarding how frequently the availability during peak weeks changes? I’m wondering if it’s worth it to keep checking in to see if something becomes available or whether that’s not likely.
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Old Jan 18, 2020, 5:34 pm
  #1541  
 
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,992
Originally Posted by bomax
Was getting ready to book a week over Christmas using points when the option disappeared! Looks like they have very limited availability then for points stays, and someone beat me to it by seconds.

Anyone have experience regarding how frequently the availability during peak weeks changes? I’m wondering if it’s worth it to keep checking in to see if something becomes available or whether that’s not likely.
Keep checking but have a backup
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edgewood49 is offline  
Old Feb 12, 2020, 10:00 am
  #1542  
 
Join Date: Jan 2013
Posts: 171
Is the breakfast situation for LFT titanium elite still the Starbucks coffee and pastry package?
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Old Feb 12, 2020, 11:12 am
  #1543  
 
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,992
Originally Posted by kaw753
Is the breakfast situation for LFT titanium elite still the Starbucks coffee and pastry package?
That it appears to be. Short walk to the mall
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Old Feb 12, 2020, 3:13 pm
  #1544  
 
Join Date: Apr 2001
Location: Cupertino, CA - AA:PLT 2MM; Marriott:Plt; Hilton:Slv
Posts: 563
Does anyone happen to have an email address for the GM (or other senior folks) at this hotel?
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Old Feb 12, 2020, 3:18 pm
  #1545  
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I had a good laugh when I saw the "coffee + pastry" sign at the Starbucks in December. Full breakfast for our most loyal Bonvoy members!
UA-NYC is offline  


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