Dec 19, 2013, 9:27 am
Last edit by: dgreen12
Hotel Website: The Cosmopolitan of Las Vegas, Autograph Collection
Official List of Cosmopolitan Bonvoy Elite Benefits: https://www.cosmopolitanlasvegas.com/marriott-bonvoy-at-the-cosmopolitan-of-las-vegas
The Cosmopolitan of Las Vegas, the only charges that qualify for Points are as follows:
- Room rate, room service food and beverage, in-room movies, phone calls and in-room minibar purchases
- Points cannot be earned on any other purchases at hotel outlets or for hotel services
The Cosmopolitan is a "resort," so basically the only elite benny is a possible upgrade. Elites are not exempt from the resort fee
Resort fee is $39+tax effective 01/01/2019. Also as of that date, parking (self & valet) is complimentary for hotel guests.
Cosmopolitan is exempt from providing free wifi to Plats per Marriott's T&Cs, however it is included with the mandatory $39 daily resort fee so there is still no extra charge to any guest for using it.
Platinums receive:
* use of Platinum check-in area (to the left of main desks)
* Platinum arrival gift is $10FB coupon or 1,000 points
* room upgrade (space available) - better luck on mid-week stays than weekend stays. sometimes a 'sandwich' (ie, bribe) to front desk does the trick.
* free tea/coffee 6am - noon in the plat lobby check-in area
* Wicked Spoon: Marriott Rewards Platinums (and PPs) get to use preferred line and get 15% discount when staying at the property. Just show your MR Plat or PP card.
You can book through Virtuoso as well as Amex FHR for complimentary breakfast buffet at Wicked spoon.
Resort fee:
* $39 (+ tax) per day for resort fee, which includes gym access, local + long distance calls, Wifi, pool access. The resort fee is not waived.
Receiving Bonvoy Points for a Stay:
Many have reported needing to follow up to have Marriott Bonvoy points manually posted post stay (they do not typically post automatically.) A tip is to email [email protected] shortly after a stay asking them to manually forward your folio to Marriott Bonvoy for processing.
Hat tip to billycwhatup for this:
* Identity points and MR points can not be earned on the same stay
Other tips
The Terrace Suites are the most common room type and are classified as studio and one bedroom, with options for King, 2 Queens with or without a fountain view. They are essentially the same size, however (10 sq ft difference), but the layouts differ.
The King Studio Suite has a standard bathroom with shower and tub, a living room area with large sitting area and an L shaped sofa and the bed is in a separate area, though not separated.
The King One BR Suite has the same kind of living room area, with the bedroom separated by sliding doors and the bathroom is larger, with a "soaking tub".
If you get a terrace suite of any kind with 2 Queens, the living area will be smaller.
And unless your room type is described as "fountain view", you aren't guaranteed it, though Platinum status will get you upgraded on check in if they have one available.
If you book any of these room types and want to aim higher, I would try a giving the receptionist a 50$ "sandwich", and ask if any wraparounds upgrades would be available. If they say yes, there is a good chance that it will be a wraparound facing south-east or south-west, which for me would be a no go. Taste in view is personal of course, but for me the fountain-Eiffel tower view are so much nicer than the south facing views. Also when you would have the choice between a low level wraparound or high level terrace suite, I would still take the high level terrace suite, because a number of floors on the east tower are blocked by the big Bellagio sign. (see youtube vids).
If you really want a high level wraparound then you probably would have to pay, which can sometimes be not that much. If I'm not mistaken I think they offered me a wraparound at 150$ per night more, but we originally booked a 1 bedroom terrace room without view.
Last tip : If you would get the choice of wraparound I would definitely take a high floor east tower one, facing north-east. That would give you bellagio fountain + eiffel tower view, but also a good portion of the south strip.
Official List of Cosmopolitan Bonvoy Elite Benefits: https://www.cosmopolitanlasvegas.com/marriott-bonvoy-at-the-cosmopolitan-of-las-vegas
The Cosmopolitan of Las Vegas, the only charges that qualify for Points are as follows:
- Room rate, room service food and beverage, in-room movies, phone calls and in-room minibar purchases
- Points cannot be earned on any other purchases at hotel outlets or for hotel services
The Cosmopolitan is a "resort," so basically the only elite benny is a possible upgrade. Elites are not exempt from the resort fee
Resort fee is $39+tax effective 01/01/2019. Also as of that date, parking (self & valet) is complimentary for hotel guests.
Cosmopolitan is exempt from providing free wifi to Plats per Marriott's T&Cs, however it is included with the mandatory $39 daily resort fee so there is still no extra charge to any guest for using it.
Platinums receive:
* use of Platinum check-in area (to the left of main desks)
* Platinum arrival gift is $10FB coupon or 1,000 points
* room upgrade (space available) - better luck on mid-week stays than weekend stays. sometimes a 'sandwich' (ie, bribe) to front desk does the trick.
* free tea/coffee 6am - noon in the plat lobby check-in area
* Wicked Spoon: Marriott Rewards Platinums (and PPs) get to use preferred line and get 15% discount when staying at the property. Just show your MR Plat or PP card.
You can book through Virtuoso as well as Amex FHR for complimentary breakfast buffet at Wicked spoon.
Resort fee:
* $39 (+ tax) per day for resort fee, which includes gym access, local + long distance calls, Wifi, pool access. The resort fee is not waived.
Receiving Bonvoy Points for a Stay:
Many have reported needing to follow up to have Marriott Bonvoy points manually posted post stay (they do not typically post automatically.) A tip is to email [email protected] shortly after a stay asking them to manually forward your folio to Marriott Bonvoy for processing.
Hat tip to billycwhatup for this:
* Identity points and MR points can not be earned on the same stay
Other tips
The Terrace Suites are the most common room type and are classified as studio and one bedroom, with options for King, 2 Queens with or without a fountain view. They are essentially the same size, however (10 sq ft difference), but the layouts differ.
The King Studio Suite has a standard bathroom with shower and tub, a living room area with large sitting area and an L shaped sofa and the bed is in a separate area, though not separated.
The King One BR Suite has the same kind of living room area, with the bedroom separated by sliding doors and the bathroom is larger, with a "soaking tub".
If you get a terrace suite of any kind with 2 Queens, the living area will be smaller.
And unless your room type is described as "fountain view", you aren't guaranteed it, though Platinum status will get you upgraded on check in if they have one available.
If you book any of these room types and want to aim higher, I would try a giving the receptionist a 50$ "sandwich", and ask if any wraparounds upgrades would be available. If they say yes, there is a good chance that it will be a wraparound facing south-east or south-west, which for me would be a no go. Taste in view is personal of course, but for me the fountain-Eiffel tower view are so much nicer than the south facing views. Also when you would have the choice between a low level wraparound or high level terrace suite, I would still take the high level terrace suite, because a number of floors on the east tower are blocked by the big Bellagio sign. (see youtube vids).
If you really want a high level wraparound then you probably would have to pay, which can sometimes be not that much. If I'm not mistaken I think they offered me a wraparound at 150$ per night more, but we originally booked a 1 bedroom terrace room without view.
Last tip : If you would get the choice of wraparound I would definitely take a high floor east tower one, facing north-east. That would give you bellagio fountain + eiffel tower view, but also a good portion of the south strip.
Las Vegas Cosmopolitan Hotel [Master Thread]
Feb 3, 2021, 11:33 pm
#2941
Join Date: Oct 2014
Programs: IHG Spire, Marriott
Posts: 574
The problem was lack of interest in fixing it when the video came out, it would have been all good if marketing/PR invited him back properly and gave him a tour of the penthouse etc.
I hope you enjoy your stay as much as I did last time. The view from the wraparound suite was amazing.
Feb 4, 2021, 1:18 am
#2942
Join Date: Feb 2019
Location: Denver, CO
Programs: UA Gold, Bonvoy Titanium
Posts: 133
I stayed in December (lovely stay!) and the rate I paid was available both on the Cosmo website in my newly-opened Identity portal AND on the normal Marriott website. It was a great deal. $320 including tax and resort fees for 2 nights.I did have to contact Cosmo and file a missing stay report but eventually I got all my expected Marriott and Identity points and elite credits, as appropriate.
Now the stay I just booked today is a different story. I got a "no resort fee" offer in Identity, as well as $99 rates, and there was nothing even close on the Marriott site. About $350 out the door for 3 nights. In this case, when I tried to link the reservation to my Marriott account, turns out it is not possible. It's considered a casino deal and I get no points or elite night credits and can't track it through Marriott. Just thought I would share because the rep at first thought I had a comp room but apparently if the deal is too good to be on a hotel booking website, then it's pretty much treated like the kind of 3rd party discounted booking that Marriott does not honor for points and stay credits. It remains to be see if I get anything at all in terms of Platinum perks, like $10 food credit or upgraded room.
Now the stay I just booked today is a different story. I got a "no resort fee" offer in Identity, as well as $99 rates, and there was nothing even close on the Marriott site. About $350 out the door for 3 nights. In this case, when I tried to link the reservation to my Marriott account, turns out it is not possible. It's considered a casino deal and I get no points or elite night credits and can't track it through Marriott. Just thought I would share because the rep at first thought I had a comp room but apparently if the deal is too good to be on a hotel booking website, then it's pretty much treated like the kind of 3rd party discounted booking that Marriott does not honor for points and stay credits. It remains to be see if I get anything at all in terms of Platinum perks, like $10 food credit or upgraded room.
Feb 4, 2021, 11:54 am
#2943
Join Date: Nov 2011
Location: NYC
Programs: HH Diamond, Hyatt Globalist, Marriott Bonvoy Gold
Posts: 694
Thank you! I stayed in a Terrace Suite on my previous trip, so I am going to stay in a Wraparound this time. I had to fight tooth and nail for a Marriott BRG claim on this (That's another story), but I'm happy for the extra savings.
Feb 10, 2021, 7:21 pm
#2944
Join Date: Jul 2012
Posts: 205
I mean, not really. Their photography policy is pretty clear on what is or isn't allowed:
"Per resort policy, all filming and photography requests must be approved by the Public Relations department and also supervised by a PR representative. This includes all public areas and guest rooms. Professional photography/videography for personal or commercial use, anywhere in the resort, is not permitted."
Source: https://www.cosmopolitanlasvegas.com/contact
He's clearly filming on a professional device, and is for commercial use (ie. his YouTube channel which is monetized).
He can complain all he wants, but the hotel is simply following their posted filming/photography policy.
Feb 10, 2021, 10:19 pm
#2945
Join Date: Nov 2011
Location: NYC
Programs: HH Diamond, Hyatt Globalist, Marriott Bonvoy Gold
Posts: 694
In his video, he said he was using over $10,000 worth of professional equipment.
I mean, how do we know that, other than taking his word for it? Surely he had his camera equipment available and probably documented his encounter with security, yet he doesn't show any of that in the video, so again, you're just taking him at his word for what "happened".
I mean, not really. Their photography policy is pretty clear on what is or isn't allowed:
"Per resort policy, all filming and photography requests must be approved by the Public Relations department and also supervised by a PR representative. This includes all public areas and guest rooms. Professional photography/videography for personal or commercial use, anywhere in the resort, is not permitted."
Source: https://www.cosmopolitanlasvegas.com/contact
He's clearly filming on a professional device, and is for commercial use (ie. his YouTube channel which is monetized).
He can complain all he wants, but the hotel is simply following their posted filming/photography policy.
I mean, how do we know that, other than taking his word for it? Surely he had his camera equipment available and probably documented his encounter with security, yet he doesn't show any of that in the video, so again, you're just taking him at his word for what "happened".
I mean, not really. Their photography policy is pretty clear on what is or isn't allowed:
"Per resort policy, all filming and photography requests must be approved by the Public Relations department and also supervised by a PR representative. This includes all public areas and guest rooms. Professional photography/videography for personal or commercial use, anywhere in the resort, is not permitted."
Source: https://www.cosmopolitanlasvegas.com/contact
He's clearly filming on a professional device, and is for commercial use (ie. his YouTube channel which is monetized).
He can complain all he wants, but the hotel is simply following their posted filming/photography policy.
Feb 11, 2021, 9:50 am
#2946
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
In his video, he said he was using over $10,000 worth of professional equipment.
I mean, how do we know that, other than taking his word for it? Surely he had his camera equipment available and probably documented his encounter with security, yet he doesn't show any of that in the video, so again, you're just taking him at his word for what "happened".
I mean, not really. Their photography policy is pretty clear on what is or isn't allowed:
"Per resort policy, all filming and photography requests must be approved by the Public Relations department and also supervised by a PR representative. This includes all public areas and guest rooms. Professional photography/videography for personal or commercial use, anywhere in the resort, is not permitted."
Source: https://www.cosmopolitanlasvegas.com/contact
He's clearly filming on a professional device, and is for commercial use (ie. his YouTube channel which is monetized).
He can complain all he wants, but the hotel is simply following their posted filming/photography policy.
I mean, how do we know that, other than taking his word for it? Surely he had his camera equipment available and probably documented his encounter with security, yet he doesn't show any of that in the video, so again, you're just taking him at his word for what "happened".
I mean, not really. Their photography policy is pretty clear on what is or isn't allowed:
"Per resort policy, all filming and photography requests must be approved by the Public Relations department and also supervised by a PR representative. This includes all public areas and guest rooms. Professional photography/videography for personal or commercial use, anywhere in the resort, is not permitted."
Source: https://www.cosmopolitanlasvegas.com/contact
He's clearly filming on a professional device, and is for commercial use (ie. his YouTube channel which is monetized).
He can complain all he wants, but the hotel is simply following their posted filming/photography policy.
Most tourists took their video using their phones.
Feb 13, 2021, 3:18 pm
#2947
Join Date: Oct 2014
Programs: IHG Spire, Marriott
Posts: 574
The policy also doesn't mean the interaction had to be unfriendly.
I've watched him for a bit and he shoots his stuff seriously. I respect his efforts in promoting Vegas and its offerings, hence my empathy for his experience.
Either way, he said in a recent update that the VP personally reached out to apologize and revoked the ban.
Feb 13, 2021, 4:28 pm
#2948
Join Date: Jun 2009
Location: SAN
Programs: DL DM / 2MM - Marriott Ambassador
Posts: 1,522
Just booked a Fountain View Terrace Suite for late March. I could have got a wrap around (non Fountain view) for the same price but those are in the square (Chelsea?) tower and I find it LOUD as its too close to the strip.
Feb 13, 2021, 4:33 pm
#2949
Join Date: Mar 2016
Location: Southern Cali
Programs: AA ExPlat, Marriott Titanium, HH Diamond
Posts: 2,023
I've seen his videos too and he does a great job providing insight into numerous Vegas resorts.
Sounds like miscommunication led to the bigger entity using their leverage to punish the other party.
Glad to hear cosmo reached out to resolve the situation. With how dire things are in Vegas, they sure could us the publicity.
Sounds like miscommunication led to the bigger entity using their leverage to punish the other party.
Glad to hear cosmo reached out to resolve the situation. With how dire things are in Vegas, they sure could us the publicity.
Feb 13, 2021, 4:39 pm
#2950
Join Date: Mar 2016
Location: Southern Cali
Programs: AA ExPlat, Marriott Titanium, HH Diamond
Posts: 2,023
I like the terrace suites since I don't need all the room of a wrap around, but staying in Boulevard is more convenient if you want to go to the cosmo restaurants or walk outside. The Chelsea is better for taxi/Uber access or if you drove yourself.
Feb 13, 2021, 7:34 pm
#2951
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,670
Had a nice 1 night stay here last weekend. Terrace 1BR was comped via Identity, I texted to associate my Marriott # and was told that I'd get $10 F&B credit, 2pm checkout, and a 1 category upgrade based on availability.
Indeed at check-in I asked for and received an upgrade to a fountain view (I could have done the e Standby Upgrade thing to a wraparound for $83/nt but didn't need it). My first room had a housekeeping issue (wet towels left in the tub... just didn't look done and shouldn't have been marked as clean), so I was moved to a new room and offered an extra $30 F&B credit for the inconvenience (which was fine -- they were able to reprogram my key for the new room over the phone).
Credits covered the food and tax from room service breakfast plus a salad from Holstein's the next day. All in all a great stay particularly with the 2pm checkout. I was surprised that both the resort fee and the valet parking were comped, which I wasn't expecting. (The terms of the comp email indicated that the resort fee would still apply, and I thought I saw something somewhere about a parking charge... I don't have any status with Identity.)
Indeed at check-in I asked for and received an upgrade to a fountain view (I could have done the e Standby Upgrade thing to a wraparound for $83/nt but didn't need it). My first room had a housekeeping issue (wet towels left in the tub... just didn't look done and shouldn't have been marked as clean), so I was moved to a new room and offered an extra $30 F&B credit for the inconvenience (which was fine -- they were able to reprogram my key for the new room over the phone).
Credits covered the food and tax from room service breakfast plus a salad from Holstein's the next day. All in all a great stay particularly with the 2pm checkout. I was surprised that both the resort fee and the valet parking were comped, which I wasn't expecting. (The terms of the comp email indicated that the resort fee would still apply, and I thought I saw something somewhere about a parking charge... I don't have any status with Identity.)
Feb 13, 2021, 10:44 pm
#2952
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,482
Feb 13, 2021, 11:49 pm
#2953
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,670
I've only gambled at the Cosmo a total of maybe 3 hours over 4 visits in the past 18 months, with the longest visit being maybe 90 minutes. (I remember that well... it was in the high limit card room, playing perhaps $200/hand blackjack, and I actually made $3k off my $2k buy-in while drinking comp Remy Martin XO.) The first email offer came right after that visit in early 2020. The other visits of 20-30 min each were just playing at regular blackjack tables (but probably still $200/hand on average).
End of the day, the comp offers are based on play not on status (and I didn't play long enough to earn hardly any Identity tier points). But I've played substantially more at M Life properties and the offers I get there are typically just for 3 nights in a regular room with maybe a $50 F&B credit, never for a suite. (I've gotten a host at a couple places to hook up a suite and cover other expenses, but that's all very discretionary.)
Feb 14, 2021, 2:06 am
#2954
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,670
Also, I forgot to mention, Cosmo is still doing regular room service, proper plates and glasses and everything on a tray brought into your room by a real person. I thought that was wonderful, considering how everywhere else in the world, it seems, is going to takeout packaging. The $23 smoked salmon plate came out to $38.28 with the fees, but only ~$13 of that was ineligible for the F&B credits. Food quality and temps were great (warm toasted bagel, cold salmon & cream cheese, etc.).
Bellagio is doing takeout packaging for in room dining unless you order $100+, in which case you can request full plated service.
Bellagio is doing takeout packaging for in room dining unless you order $100+, in which case you can request full plated service.
Feb 17, 2021, 3:45 pm
#2955
Join Date: Oct 2014
Programs: IHG Spire, Marriott
Posts: 574
I hope it's reflected in the quality of his vlog/video review.