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Las Vegas Cosmopolitan Hotel [Master Thread]

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Old Dec 19, 2013, 9:27 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: dgreen12
Hotel Website: The Cosmopolitan of Las Vegas, Autograph Collection
Official List of Cosmopolitan Bonvoy Elite Benefits: https://www.cosmopolitanlasvegas.com/marriott-bonvoy-at-the-cosmopolitan-of-las-vegas

The Cosmopolitan of Las Vegas, the only charges that qualify for Points are as follows:
- Room rate, room service food and beverage, in-room movies, phone calls and in-room minibar purchases
- Points cannot be earned on any other purchases at hotel outlets or for hotel services

The Cosmopolitan is a "resort," so basically the only elite benny is a possible upgrade. Elites are not exempt from the resort fee

Resort fee is $39+tax effective 01/01/2019. Also as of that date, parking (self & valet) is complimentary for hotel guests.

Cosmopolitan is exempt from providing free wifi to Plats per Marriott's T&Cs, however it is included with the mandatory $39 daily resort fee so there is still no extra charge to any guest for using it.

Platinums receive:

* use of Platinum check-in area (to the left of main desks)

* Platinum arrival gift is $10FB coupon or 1,000 points

* room upgrade (space available) - better luck on mid-week stays than weekend stays. sometimes a 'sandwich' (ie, bribe) to front desk does the trick.

* free tea/coffee 6am - noon in the plat lobby check-in area

* Wicked Spoon: Marriott Rewards Platinums (and PPs) get to use preferred line and get 15% discount when staying at the property. Just show your MR Plat or PP card.
You can book through Virtuoso as well as Amex FHR for complimentary breakfast buffet at Wicked spoon.

Resort fee:

* $39 (+ tax) per day for resort fee, which includes gym access, local + long distance calls, Wifi, pool access. The resort fee is not waived.

Receiving Bonvoy Points for a Stay:

Many have reported needing to follow up to have Marriott Bonvoy points manually posted post stay (they do not typically post automatically.) A tip is to email [email protected] shortly after a stay asking them to manually forward your folio to Marriott Bonvoy for processing.

Hat tip to billycwhatup for this:

* Identity points and MR points can not be earned on the same stay

Other tips

The Terrace Suites are the most common room type and are classified as studio and one bedroom, with options for King, 2 Queens with or without a fountain view. They are essentially the same size, however (10 sq ft difference), but the layouts differ.

The King Studio Suite has a standard bathroom with shower and tub, a living room area with large sitting area and an L shaped sofa and the bed is in a separate area, though not separated.

The King One BR Suite has the same kind of living room area, with the bedroom separated by sliding doors and the bathroom is larger, with a "soaking tub".

If you get a terrace suite of any kind with 2 Queens, the living area will be smaller.

And unless your room type is described as "fountain view", you aren't guaranteed it, though Platinum status will get you upgraded on check in if they have one available.

If you book any of these room types and want to aim higher, I would try a giving the receptionist a 50$ "sandwich", and ask if any wraparounds upgrades would be available. If they say yes, there is a good chance that it will be a wraparound facing south-east or south-west, which for me would be a no go. Taste in view is personal of course, but for me the fountain-Eiffel tower view are so much nicer than the south facing views. Also when you would have the choice between a low level wraparound or high level terrace suite, I would still take the high level terrace suite, because a number of floors on the east tower are blocked by the big Bellagio sign. (see youtube vids).

If you really want a high level wraparound then you probably would have to pay, which can sometimes be not that much. If I'm not mistaken I think they offered me a wraparound at 150$ per night more, but we originally booked a 1 bedroom terrace room without view.

Last tip : If you would get the choice of wraparound I would definitely take a high floor east tower one, facing north-east. That would give you bellagio fountain + eiffel tower view, but also a good portion of the south strip.

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Las Vegas Cosmopolitan Hotel [Master Thread]

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Old Aug 10, 2020, 11:55 am
  #2926  
 
Join Date: Mar 2016
Location: Southern Cali
Programs: AA ExPlat, Marriott Titanium, HH Diamond
Posts: 2,025
Originally Posted by TXJeepGuy
How did Vegas feel overall? I'm supposed to go in a few weeks.
Been to the cosmo a few times since June 4th opening weekend.

Vegas is about as "normal" as it can be. When I was last there two weeks ago, it was fairly crowded. Still not near precovid levels.

Everything is also pretty much open, but be mindful, many restaurants and eateries are only open Thursday through Sunday.

The casinos have improved a great deal in terms of mask enforcement and distancing with dividers, but walking on the strip is a different story. I personally would avoid walking the strip as you might find yourself in a crowd.
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Old Aug 10, 2020, 3:02 pm
  #2927  
 
Join Date: Apr 2020
Programs: Marriott Bonvoy Titanium; AS 100k; BA Silver; UA Silver
Posts: 442
Originally Posted by TXJeepGuy
How did Vegas feel overall? I'm supposed to go in a few weeks.
Not as fun as it used to be. All shows were canceled even though tickets were for sale online. But all shows should be back in September. Other than that, most restaurants are open, some sports events, like UFC, are happening too. Enjoy your trip!
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Old Aug 11, 2020, 7:52 am
  #2928  
 
Join Date: Oct 2018
Programs: Mileage Plus, Marriott Rewards, Southwest Rapid Rewards
Posts: 686
Originally Posted by hyedmd
Not as fun as it used to be. All shows were canceled even though tickets were for sale online. But all shows should be back in September. Other than that, most restaurants are open, some sports events, like UFC, are happening too. Enjoy your trip!
I decided to pull the plug yesterday. I'll wait until its the Vegas i'm used to.
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Old Aug 11, 2020, 12:14 pm
  #2929  
 
Join Date: Jul 2015
Posts: 1,028
I need to make a complaint about my stay this past weekend (non-Covid related). Is there a number or email that I can reach out to about this?
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Old Aug 11, 2020, 12:44 pm
  #2930  
Company Representative, Marriott Bonvoy
 
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 690
Originally Posted by phant0m
I need to make a complaint about my stay this past weekend (non-Covid related). Is there a number or email that I can reach out to about this?
Hi phant0m,

I'm sorry to hear you didn't enjoy your stay. If you'd like to send a Private Message with your reservation confirmation number and more details about your experience, we'd be glad to follow up.

Thanks,

Robert V.
Social Media Liaison
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Old Aug 11, 2020, 6:41 pm
  #2931  
 
Join Date: Apr 2020
Programs: Marriott Bonvoy Titanium; AS 100k; BA Silver; UA Silver
Posts: 442
Originally Posted by TXJeepGuy
I decided to pull the plug yesterday. I'll wait until its the Vegas i'm used to.
Yeah, it's probably a good decision. I went to LV because of my short honeymoon/getaway, which we originally planned to have in Hawaii and then in Bahamas, which of course, doesn't make sense at this point.
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Old Oct 19, 2020, 11:51 am
  #2932  
 
Join Date: Oct 2009
Location: Somewhere over the rainbow
Programs: Airline Free Agent, Bonvoy Platinum, Hyatt Globalist
Posts: 3,811
Do they sell Marriott GCs here? I know they sell Cosmo GCs but those don't seem to work at other Marriotts.
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Old Oct 20, 2020, 1:13 pm
  #2933  
 
Join Date: May 2002
Programs: WN F9 HA UA AA IHG HH MR
Posts: 3,305
New security procedures due to violence.

Every Friday and Saturday from 6 p.m. to 6 a.m. The Cosmopolitan will restrict entry to only those with reservations within the hotel or at a restaurant, or rewards members, and all guests will be checked with metal detection wands, according to a statement from the hotel-casino.
https://www.reviewjournal.com/busine...entry-2145034/
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Old Oct 20, 2020, 1:16 pm
  #2934  
 
Join Date: Jun 2017
Location: Chicago, IL
Programs: Hyatt Globalist, Hilton Diamond, Marriott Gold, Airline Nobody
Posts: 64
Originally Posted by Tanic
New security procedures due to violence.



https://www.reviewjournal.com/busine...entry-2145034/
I was there this weekend. Security was definitely turning people away at the door and the casino felt much more tame as a result - good change IMO.
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Old Oct 20, 2020, 1:45 pm
  #2935  
 
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,447
Originally Posted by Tanic
New security procedures due to violence.



https://www.reviewjournal.com/busine...entry-2145034/
Thank you for that! I have a reservation at Scarpetta on Saturday and now I know to be prepared.
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Old Nov 5, 2020, 11:43 am
  #2936  
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Join Date: Jan 2016
Posts: 268
I had a stay about two weeks ago- Autograph lounge open for check in for Platinums and above, plus coffee during the morning. Was upgraded from base room to Terrace Studio in Boulevard tower. Boulevard pool and gym open, as well as Chelsea Tower's gym. Tennis court open as well. I took a little video of my room and the property in case there's interest:

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Old Feb 3, 2021, 8:34 pm
  #2937  
 
Join Date: Feb 2021
Programs: Marriott
Posts: 1
No Elite Night Credits on Certain Rates

I stayed in December (lovely stay!) and the rate I paid was available both on the Cosmo website in my newly-opened Identity portal AND on the normal Marriott website. It was a great deal. $320 including tax and resort fees for 2 nights.I did have to contact Cosmo and file a missing stay report but eventually I got all my expected Marriott and Identity points and elite credits, as appropriate.

Now the stay I just booked today is a different story. I got a "no resort fee" offer in Identity, as well as $99 rates, and there was nothing even close on the Marriott site. About $350 out the door for 3 nights. In this case, when I tried to link the reservation to my Marriott account, turns out it is not possible. It's considered a casino deal and I get no points or elite night credits and can't track it through Marriott. Just thought I would share because the rep at first thought I had a comp room but apparently if the deal is too good to be on a hotel booking website, then it's pretty much treated like the kind of 3rd party discounted booking that Marriott does not honor for points and stay credits. It remains to be see if I get anything at all in terms of Platinum perks, like $10 food credit or upgraded room.
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Old Feb 3, 2021, 9:56 pm
  #2938  
 
Join Date: Oct 2014
Programs: IHG Spire, Marriott
Posts: 574
Didn't see it mentioned on the thread, hoping to add a reference point here.

Basically this youtuber was documenting his stay with a single DSLR. He wasn't being obnoxious or disturbing other guests but security rudely ejected him from the property and management refused a refund. Being a vacation resort on arguably the most touristy street in US, they're probably being too sensitive.

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Old Feb 3, 2021, 10:18 pm
  #2939  
 
Join Date: Nov 2011
Location: NYC
Programs: HH Diamond, Hyatt Globalist, Marriott Bonvoy Gold
Posts: 694
Originally Posted by miloworld
Didn't see it mentioned on the thread, hoping to add a reference point here.

Basically this youtuber was documenting his stay with a single DSLR. He wasn't being obnoxious or disturbing other guests but security rudely ejected him from the property and management refused a refund. Being a vacation resort on arguably the most touristy street in US, they're probably being too sensitive.

https://www.youtube.com/watch?v=uAXPQV52d78

Is there more to this story? I've seen plenty of people (amateurs and professional bloggers) documenting their stays with photos and videos at the Cosmo without getting thrown out.

I love the Cosmo. Going for my 4th stay in Aug.

We obviously don't know the whole story, but I don't see it as all of a sudden the guy was just thrown out. Just saying
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Old Feb 3, 2021, 10:33 pm
  #2940  
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Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
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DSLR camera = digital single-lens reflex camera
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