Dec 19, 2013, 9:27 am
Last edit by: dgreen12
Hotel Website: The Cosmopolitan of Las Vegas, Autograph Collection
Official List of Cosmopolitan Bonvoy Elite Benefits: https://www.cosmopolitanlasvegas.com/marriott-bonvoy-at-the-cosmopolitan-of-las-vegas
The Cosmopolitan of Las Vegas, the only charges that qualify for Points are as follows:
- Room rate, room service food and beverage, in-room movies, phone calls and in-room minibar purchases
- Points cannot be earned on any other purchases at hotel outlets or for hotel services
The Cosmopolitan is a "resort," so basically the only elite benny is a possible upgrade. Elites are not exempt from the resort fee
Resort fee is $39+tax effective 01/01/2019. Also as of that date, parking (self & valet) is complimentary for hotel guests.
Cosmopolitan is exempt from providing free wifi to Plats per Marriott's T&Cs, however it is included with the mandatory $39 daily resort fee so there is still no extra charge to any guest for using it.
Platinums receive:
* use of Platinum check-in area (to the left of main desks)
* Platinum arrival gift is $10FB coupon or 1,000 points
* room upgrade (space available) - better luck on mid-week stays than weekend stays. sometimes a 'sandwich' (ie, bribe) to front desk does the trick.
* free tea/coffee 6am - noon in the plat lobby check-in area
* Wicked Spoon: Marriott Rewards Platinums (and PPs) get to use preferred line and get 15% discount when staying at the property. Just show your MR Plat or PP card.
You can book through Virtuoso as well as Amex FHR for complimentary breakfast buffet at Wicked spoon.
Resort fee:
* $39 (+ tax) per day for resort fee, which includes gym access, local + long distance calls, Wifi, pool access. The resort fee is not waived.
Receiving Bonvoy Points for a Stay:
Many have reported needing to follow up to have Marriott Bonvoy points manually posted post stay (they do not typically post automatically.) A tip is to email [email protected] shortly after a stay asking them to manually forward your folio to Marriott Bonvoy for processing.
Hat tip to billycwhatup for this:
* Identity points and MR points can not be earned on the same stay
Other tips
The Terrace Suites are the most common room type and are classified as studio and one bedroom, with options for King, 2 Queens with or without a fountain view. They are essentially the same size, however (10 sq ft difference), but the layouts differ.
The King Studio Suite has a standard bathroom with shower and tub, a living room area with large sitting area and an L shaped sofa and the bed is in a separate area, though not separated.
The King One BR Suite has the same kind of living room area, with the bedroom separated by sliding doors and the bathroom is larger, with a "soaking tub".
If you get a terrace suite of any kind with 2 Queens, the living area will be smaller.
And unless your room type is described as "fountain view", you aren't guaranteed it, though Platinum status will get you upgraded on check in if they have one available.
If you book any of these room types and want to aim higher, I would try a giving the receptionist a 50$ "sandwich", and ask if any wraparounds upgrades would be available. If they say yes, there is a good chance that it will be a wraparound facing south-east or south-west, which for me would be a no go. Taste in view is personal of course, but for me the fountain-Eiffel tower view are so much nicer than the south facing views. Also when you would have the choice between a low level wraparound or high level terrace suite, I would still take the high level terrace suite, because a number of floors on the east tower are blocked by the big Bellagio sign. (see youtube vids).
If you really want a high level wraparound then you probably would have to pay, which can sometimes be not that much. If I'm not mistaken I think they offered me a wraparound at 150$ per night more, but we originally booked a 1 bedroom terrace room without view.
Last tip : If you would get the choice of wraparound I would definitely take a high floor east tower one, facing north-east. That would give you bellagio fountain + eiffel tower view, but also a good portion of the south strip.
Official List of Cosmopolitan Bonvoy Elite Benefits: https://www.cosmopolitanlasvegas.com/marriott-bonvoy-at-the-cosmopolitan-of-las-vegas
The Cosmopolitan of Las Vegas, the only charges that qualify for Points are as follows:
- Room rate, room service food and beverage, in-room movies, phone calls and in-room minibar purchases
- Points cannot be earned on any other purchases at hotel outlets or for hotel services
The Cosmopolitan is a "resort," so basically the only elite benny is a possible upgrade. Elites are not exempt from the resort fee
Resort fee is $39+tax effective 01/01/2019. Also as of that date, parking (self & valet) is complimentary for hotel guests.
Cosmopolitan is exempt from providing free wifi to Plats per Marriott's T&Cs, however it is included with the mandatory $39 daily resort fee so there is still no extra charge to any guest for using it.
Platinums receive:
* use of Platinum check-in area (to the left of main desks)
* Platinum arrival gift is $10FB coupon or 1,000 points
* room upgrade (space available) - better luck on mid-week stays than weekend stays. sometimes a 'sandwich' (ie, bribe) to front desk does the trick.
* free tea/coffee 6am - noon in the plat lobby check-in area
* Wicked Spoon: Marriott Rewards Platinums (and PPs) get to use preferred line and get 15% discount when staying at the property. Just show your MR Plat or PP card.
You can book through Virtuoso as well as Amex FHR for complimentary breakfast buffet at Wicked spoon.
Resort fee:
* $39 (+ tax) per day for resort fee, which includes gym access, local + long distance calls, Wifi, pool access. The resort fee is not waived.
Receiving Bonvoy Points for a Stay:
Many have reported needing to follow up to have Marriott Bonvoy points manually posted post stay (they do not typically post automatically.) A tip is to email [email protected] shortly after a stay asking them to manually forward your folio to Marriott Bonvoy for processing.
Hat tip to billycwhatup for this:
* Identity points and MR points can not be earned on the same stay
Other tips
The Terrace Suites are the most common room type and are classified as studio and one bedroom, with options for King, 2 Queens with or without a fountain view. They are essentially the same size, however (10 sq ft difference), but the layouts differ.
The King Studio Suite has a standard bathroom with shower and tub, a living room area with large sitting area and an L shaped sofa and the bed is in a separate area, though not separated.
The King One BR Suite has the same kind of living room area, with the bedroom separated by sliding doors and the bathroom is larger, with a "soaking tub".
If you get a terrace suite of any kind with 2 Queens, the living area will be smaller.
And unless your room type is described as "fountain view", you aren't guaranteed it, though Platinum status will get you upgraded on check in if they have one available.
If you book any of these room types and want to aim higher, I would try a giving the receptionist a 50$ "sandwich", and ask if any wraparounds upgrades would be available. If they say yes, there is a good chance that it will be a wraparound facing south-east or south-west, which for me would be a no go. Taste in view is personal of course, but for me the fountain-Eiffel tower view are so much nicer than the south facing views. Also when you would have the choice between a low level wraparound or high level terrace suite, I would still take the high level terrace suite, because a number of floors on the east tower are blocked by the big Bellagio sign. (see youtube vids).
If you really want a high level wraparound then you probably would have to pay, which can sometimes be not that much. If I'm not mistaken I think they offered me a wraparound at 150$ per night more, but we originally booked a 1 bedroom terrace room without view.
Last tip : If you would get the choice of wraparound I would definitely take a high floor east tower one, facing north-east. That would give you bellagio fountain + eiffel tower view, but also a good portion of the south strip.
Las Vegas Cosmopolitan Hotel [Master Thread]
Dec 6, 2019, 9:15 pm
#2851
Join Date: Mar 2019
Location: NYC
Programs: DL Gold, B6 Mosaic, WoH Explorist, IHG Gold, Hertz PC, CET 7*, MLIFE Plat, Cosmo Gold
Posts: 356
I realized this is a bit old, but I didn't see any updates and recently encountered the same thing. Anyone else? I'm wondering if they show different inventory between sites and only release the views to the Marriott side.
When booking a Terrace Suite on marriott.com, it always lists a Fountain View. I have an upcoming stay there and booked through Marriott, so I'll be expecting a fountain view. I mean, either way it is booked through Amex, so if what I end up with differs from what was described when I paid, it'll be easy to resolve.
When booking a Terrace Suite on marriott.com, it always lists a Fountain View. I have an upcoming stay there and booked through Marriott, so I'll be expecting a fountain view. I mean, either way it is booked through Amex, so if what I end up with differs from what was described when I paid, it'll be easy to resolve.
In reference to the Terrace Suite, whether it says Terrace Suite w/ fountain view or not, it'll have a fountain view. All the Terrace Suites face the fountain.
Dec 9, 2019, 4:32 pm
#2852
Join Date: Mar 2013
Programs: Qantas & Virgin Australia Platinum
Posts: 33
Have a stay coming up in a couple of weeks which was booked through Agoda. Wife and I will be travelling with our 7 month old. Agoda had an option to request a baby cot as part of the booking process which I of course requested. I've emailed the hotel directly to confirm the cot but they've advised that they don't have them.
Anyone recommend any alternative for us? I've emailed the concierge asking for external providers but still waiting to hear back.
Anyone recommend any alternative for us? I've emailed the concierge asking for external providers but still waiting to hear back.
Dec 9, 2019, 4:45 pm
#2853
Join Date: Nov 2001
Location: GEG
Programs: Marriott Lifetime Platinum, Hilton Diamond, Lifetime SkyClub, AS MVP
Posts: 2,410
If you don't have access to a US 800 number, try emailing "[email protected]" prior to arrival --- or ask at the check-in desk upon arrival.
Dec 9, 2019, 4:58 pm
#2854
Join Date: Mar 2013
Programs: Qantas & Virgin Australia Platinum
Posts: 33
The hotel's FAQ says "Of course – contact Resort Services to arrange this prior to your arrival at 877.551.7778." to obtaining a crib for an infant.
If you don't have access to a US 800 number, try emailing "[email protected]" prior to arrival --- or ask at the check-in desk upon arrival.
If you don't have access to a US 800 number, try emailing "[email protected]" prior to arrival --- or ask at the check-in desk upon arrival.
I had emailed [email protected] who said no cribs available but I'll try the email you've provided.
Dec 9, 2019, 6:07 pm
#2855
Join Date: Mar 2013
Programs: Qantas & Virgin Australia Platinum
Posts: 33
The hotel's FAQ says "Of course – contact Resort Services to arrange this prior to your arrival at 877.551.7778." to obtaining a crib for an infant.
If you don't have access to a US 800 number, try emailing "[email protected]" prior to arrival --- or ask at the check-in desk upon arrival.
If you don't have access to a US 800 number, try emailing "[email protected]" prior to arrival --- or ask at the check-in desk upon arrival.
Just checking and they've already updated the FAQ on the website which now says "My infant will be traveling with me. Can I get a playpen in my room? Of course – contact Resort Services to arrange this prior to your arrival at 877.551.7778."
Dec 9, 2019, 10:54 pm
#2856
Join Date: Sep 2018
Posts: 73
Have a stay coming up in a couple of weeks which was booked through Agoda. Wife and I will be travelling with our 7 month old. Agoda had an option to request a baby cot as part of the booking process which I of course requested. I've emailed the hotel directly to confirm the cot but they've advised that they don't have them.
Anyone recommend any alternative for us? I've emailed the concierge asking for external providers but still waiting to hear back.
Anyone recommend any alternative for us? I've emailed the concierge asking for external providers but still waiting to hear back.
Fortunately, I have never experienced this, but I have been told by multiple properties that cribs are never guaranteed and cannot be reserved in advance. Rather, they are provided to guests as requested at check-in so sometimes a hotel will run out. On a few rare occasions though, I have checked-in to a property where my requested crib was already set up in my room. Hope that helps.
Dec 20, 2019, 11:24 am
#2857
Join Date: Oct 2019
Posts: 155
Here now. Booked lowest City Studio room for three nights (Thurs to Sat) via Virtuoso and got upgraded to Executive Suite. No terrace. No fountain view but we are happy with the large suite as we have friends that like to pre-drink in our suite before heading out.
Wicked Spoon is ok. Beauty & Essex is amazing.
Wicked Spoon is ok. Beauty & Essex is amazing.
Dec 31, 2019, 1:28 am
#2858
Join Date: Aug 2006
Location: Southern California
Programs: AA Exec Plat, UA Gold, Hyatt Globalist, Marriott Titanium, Hilton Gold, National Exec, Hertz Pres
Posts: 212
Data point: I sent my follow up email to the Cosmopolitan Resort Services email address post stay asking that they forward my folio to Marriott Bonvoy for processing and my nights and points posted within 24 hours.
Which is quite shocking to me. The PAG points didn't post correctly (not shocking) but a customer service agent fixed it within 5 minutes over the phone.
I've updated the Wiki with the suggestion that folks email Resort Services after their stay asking for the folio to be manually forwarded to Marriott Bonvoy for processing.
Which is quite shocking to me. The PAG points didn't post correctly (not shocking) but a customer service agent fixed it within 5 minutes over the phone.
I've updated the Wiki with the suggestion that folks email Resort Services after their stay asking for the folio to be manually forwarded to Marriott Bonvoy for processing.
"Marriott Bonvoy points take up to 10 business days to post to your account. If your points have not posted after 10 business days, please contact Marriott Bonvoy at 801.468.4000 for assistance.
For more information about Marriott Bonvoy at The Cosmopolitan of Las Vegas, see here: http://bit.ly/2Faqjig.
Thank you,"
Dec 31, 2019, 3:10 am
#2859
Join Date: Feb 2013
Posts: 1,815
[QUOTE=EricUSC;31891862]Another data point. I checked out on 12/27/19 and noticed that the stay hasn't posted as of 12/30/19, so I sent an e-mail to the Cosmopolitan Resort Services per the Wiki asking them to manually forward my folio to Marriott Bonvoy for processing. I received the following generic copy and paste e-mail as a reply:
"Marriott Bonvoy points take up to 10 business days to post to your account. If your points have not posted after 10 business days, please contact Marriott Bonvoy at 801.468.4000 for assistance.
For more information about Marriott Bonvoy at The Cosmopolitan of Las Vegas, see here: http://bit.ly/2Faqjig.
Thank you,"[/QUOTE
Believe it or not, my points did post within the week of completing my stay in November.
First time without any need to chase them.
And they were correct!
First time for me
"Marriott Bonvoy points take up to 10 business days to post to your account. If your points have not posted after 10 business days, please contact Marriott Bonvoy at 801.468.4000 for assistance.
For more information about Marriott Bonvoy at The Cosmopolitan of Las Vegas, see here: http://bit.ly/2Faqjig.
Thank you,"[/QUOTE
Believe it or not, my points did post within the week of completing my stay in November.
First time without any need to chase them.
And they were correct!
First time for me
Jan 2, 2020, 10:45 am
#2860
Join Date: Jul 2015
Posts: 1,028
Finished my stay over New Years. Hotel was crazy for the 31st. Did get a one tier upgrade from the Terrace Studio to a Terrance 1 Bed. However, when we got to the room, there was a horrible rubbing alcohol smell. I requested a change but they were completely sold out to move me anywhere. They sent one of those Ozone machines to try to fix the smell. Luckily that worked.
Jan 3, 2020, 12:23 am
#2861
Join Date: Jan 2020
Posts: 3
Hi, officially my first flyertalk post!
My girlfriend and I are planning a 3 day weekend trip to the Cosmo in a couple of weeks and were planning on booking via Virtuoso. Are we able to make two separate reservations, one in her name and the other in my name and have the hotel link the two reservations so we can get two $100 food credits, while staying in the same room? Thanks!
My girlfriend and I are planning a 3 day weekend trip to the Cosmo in a couple of weeks and were planning on booking via Virtuoso. Are we able to make two separate reservations, one in her name and the other in my name and have the hotel link the two reservations so we can get two $100 food credits, while staying in the same room? Thanks!
Jan 3, 2020, 9:25 am
#2862
Join Date: Jul 2015
Posts: 1,028
Hi, officially my first flyertalk post!
My girlfriend and I are planning a 3 day weekend trip to the Cosmo in a couple of weeks and were planning on booking via Virtuoso. Are we able to make two separate reservations, one in her name and the other in my name and have the hotel link the two reservations so we can get two $100 food credits, while staying in the same room? Thanks!
My girlfriend and I are planning a 3 day weekend trip to the Cosmo in a couple of weeks and were planning on booking via Virtuoso. Are we able to make two separate reservations, one in her name and the other in my name and have the hotel link the two reservations so we can get two $100 food credits, while staying in the same room? Thanks!
Jan 3, 2020, 9:50 am
#2863
Join Date: Jan 2020
Posts: 3
we’re getting just one room for 3 nights. Instead of just a regular reservation for one room for 3 nights, we were wondering if I could reserve a room for the first two nights in my name and have her make a reservation for the 3rd night in her name and then have the hotel link the two reservations so we can stay on the same room while getting double the virtuosos benefits (essentially two $100 food credits)
Jan 3, 2020, 10:19 am
#2864
Join Date: Jul 2015
Posts: 1,028
we’re getting just one room for 3 nights. Instead of just a regular reservation for one room for 3 nights, we were wondering if I could reserve a room for the first two nights in my name and have her make a reservation for the 3rd night in her name and then have the hotel link the two reservations so we can stay on the same room while getting double the virtuosos benefits (essentially two $100 food credits)
Jan 3, 2020, 11:29 am
#2865
Join Date: Mar 2002
Location: OR
Posts: 1,535
we’re getting just one room for 3 nights. Instead of just a regular reservation for one room for 3 nights, we were wondering if I could reserve a room for the first two nights in my name and have her make a reservation for the 3rd night in her name and then have the hotel link the two reservations so we can stay on the same room while getting double the virtuosos benefits (essentially two $100 food credits)
First and last night under you with your friend book the 2nd night. $300 credit total. However, I would not mention it at check in. When check in for the second night, just ask if you can stay at the same room. Make sure you close the folio each night to avoid confusion about the $100 credit.