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-   -   GiftCardMall Master Thread(2017) (https://www.flyertalk.com/forum/manufactured-spending/1825524-giftcardmall-master-thread-2017-a.html)

brody24 Jul 5, 2017 6:00 pm


Originally Posted by jbui1018 (Post 28523973)
My mid may purchases that didn't track are still in the "Waiting for Merchant" state after I submitted a missing claim.

Same

pharmawalk Jul 6, 2017 1:00 am

.....

trueblue84 Jul 6, 2017 8:21 am

My last two orders are getting cancelled after approval state. I have moved in last two months but I was able to get two successful orders in between. No pattern whatsoever. Any idea on how to get around it?

jk2 Jul 6, 2017 11:06 am

No tracking for me for July 1, 3 and 5 orders.

cdog999 Jul 6, 2017 2:04 pm


Originally Posted by jbui1018 (Post 28523973)
My mid may purchases that didn't track are still in the "Waiting for Merchant" state after I submitted a missing claim.

Same here. I think I've bumped about 5 times already now. No clue if that does anything at TCB.

MaxVO Jul 6, 2017 4:08 pm


Originally Posted by cdog999 (Post 28528098)
Same here. I think I've bumped about 5 times already now. No clue if that does anything at TCB.

TCB's own guidance is that tracking issues may take 2-3 months to resolve. So with that time frame, I would consider 1 monthly nudge as appropriate. It's just an indication that you have not abandoned your claim, and will not speed things up.

pharmawalk Jul 6, 2017 4:52 pm


Originally Posted by trueblue84 (Post 28526498)
My last two orders are getting cancelled after approval state. I have moved in last two months but I was able to get two successful orders in between. No pattern whatsoever. Any idea on how to get around it?

I think this is one of the few cases I would call GCM - also have you checked your spam to see if they are sending "call" emails?

pharmawalk Jul 6, 2017 4:55 pm


Originally Posted by MaxVO (Post 28528614)
TCB's own guidance is that tracking issues may take 2-3 months to resolve. So with that time frame, I would consider 1 monthly nudge as appropriate. It's just an indication that you have not abandoned your claim, and will not speed things up.

Weird thought that quite a few had those mid-may claims filled promptly and now people are having issues with them. GCM might be looking into things...they are sneaky.

pharmawalk Jul 6, 2017 4:56 pm


Originally Posted by jk2 (Post 28527312)
No tracking for me for July 1, 3 and 5 orders.

Mine are tracking normally.

Spiral1 Jul 6, 2017 5:28 pm

7/4 tracked normally

vodafone Jul 6, 2017 5:41 pm

Same thing happened to me last month when I moved. canceled about a dozen times, finally everything back to normal. So just try more



Originally Posted by cdog999 (Post 28528098)
Same here. I think I've bumped about 5 times already now. No clue if that does anything at TCB.


ChrisFlyer66 Jul 7, 2017 6:01 am

My order from June 30th didn't track until July 7th.

NoonRadar Jul 7, 2017 6:39 am

I've made myself a reminder to check at the end of each calendar month, so I'll go over my spreadsheet and make sure all outstanding TCB orders tracked. I don't really understand the value of keep checking daily for recent orders to make sure they tracked. I'd say weekly at most.

pipput1 Jul 7, 2017 7:21 am

My order on 7/1 hasn't tracked, but the weird thing is that my credit card pending charge hasn't posted yet (which usually it does by now). It actually fell away and I don't see it pending anymore, so I wonder if GCM cancelled it without telling me? That would explain why it hasn't tracked.

I'll just call about the order.

Edit: charge posted today, on 7/10.

cashcyclone Jul 7, 2017 10:47 am

I made a few orders this week and 2 tracked next day 1 tracked 2 days later and 1 tracked 3 days later. In the past it was more consistent for me, now each orders is different. As long as it tracks, timing is not big deal.

Still have one order from May that is waiting for merchant that probably will never track.


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