Dec 2, 2015, 5:53 pm
Last edit by: financialhippie
Successful Credit Cards Used (Posted as Purchase)
Amex Open SPG Business
AMEX SPG (non-business)
BofA - Virgin Atlantic MC
BofA - Amtrak World MC
Barclaycard Aviator Red/Silver MC
Chase Ink Plus Visa
Chase Hyatt Visa (x2)
Chase BA Visa
Chase United MileagePlus Explorer
Chase United MileagePlus Club
Chase Sapphire Preferred
Citi Prestige MC
Citi Premier MC
Citi AT&T Access More MC (3x for rent category)
Citi AA Platinum MC
FIA Fidelity Mastercard
Successful Payees:
BMW Financial: Processed 10/13, Sent 10/14, Arrived-Posted 10/19
Caliber Home Loans: Processed 12/09, Sent 12/11, Arrived-Posted 12/18
Cedent mortgage
Chase Mortgage (sends check)
Citi Mortgage: Processed 10/7, Sent 10/8, Arrived-Posted 10/15
Citizen's Auto Finance - Around 1 week.
CRA Personal Tax
George Mason University: Over a week and a half.
Infiniti Financial: Processed 10/13, Sent 10/14, Arrived-Posted 10/21
Lexus Financial. Processed 3/9/16, Posted 3/14/19
Morgan Stanley Home Loans: Processed 01/14, Sent 01/15, Arrived-Posted 01/21
National Grid Electric MA: 1 week turnaround
National Grid Gas MA: 3 week turnaround, sends physical check
"NJ City" Tax: Processed 01/21, Sent 01/22, Arrived-Posted 02/01
Penfed Mortgage: 1 week turnaround
TD Bank Mortgage (EFT)
Wells Fargo Mortgage: Processed 10/8, Sent 10/9, Arrived-Posted 10/16
Wells Fargo Mortgage: Processed 8/6, Sent 8/9, Posted 8/16
Amex Open SPG Business
AMEX SPG (non-business)
BofA - Virgin Atlantic MC
BofA - Amtrak World MC
Barclaycard Aviator Red/Silver MC
Chase Ink Plus Visa
Chase Hyatt Visa (x2)
Chase BA Visa
Chase United MileagePlus Explorer
Chase United MileagePlus Club
Chase Sapphire Preferred
Citi Prestige MC
Citi Premier MC
Citi AT&T Access More MC (3x for rent category)
Citi AA Platinum MC
FIA Fidelity Mastercard
Successful Payees:
BMW Financial: Processed 10/13, Sent 10/14, Arrived-Posted 10/19
Caliber Home Loans: Processed 12/09, Sent 12/11, Arrived-Posted 12/18
Cedent mortgage
Chase Mortgage (sends check)
Citi Mortgage: Processed 10/7, Sent 10/8, Arrived-Posted 10/15
Citizen's Auto Finance - Around 1 week.
CRA Personal Tax
George Mason University: Over a week and a half.
Infiniti Financial: Processed 10/13, Sent 10/14, Arrived-Posted 10/21
Lexus Financial. Processed 3/9/16, Posted 3/14/19
Morgan Stanley Home Loans: Processed 01/14, Sent 01/15, Arrived-Posted 01/21
National Grid Electric MA: 1 week turnaround
National Grid Gas MA: 3 week turnaround, sends physical check
"NJ City" Tax: Processed 01/21, Sent 01/22, Arrived-Posted 02/01
Penfed Mortgage: 1 week turnaround
TD Bank Mortgage (EFT)
Wells Fargo Mortgage: Processed 10/8, Sent 10/9, Arrived-Posted 10/16
Wells Fargo Mortgage: Processed 8/6, Sent 8/9, Posted 8/16
Plastiq for rent, tuition, utilities, etc.
Aug 19, 2015, 8:58 am
#121
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,047
I got confirmations that my mortgage payments were sent today. One thing to remember about this service, it's not only the time it takes for the payment to arrive, but also the time it takes the payee to process the paper check. This can range from same day to many days depending on the payee.
I now send all of my Plastiq payments 2 weeks before the due date. That way, if there are any issues, I can always make an electronic payment to avoid late fees if necessary. Then if the Plastiq payment does end up going thru, that is just next month's payment early.
I really hope they beef up the list of companies they can use ACH with. That would really make them better than Evolve.
I now send all of my Plastiq payments 2 weeks before the due date. That way, if there are any issues, I can always make an electronic payment to avoid late fees if necessary. Then if the Plastiq payment does end up going thru, that is just next month's payment early.
I really hope they beef up the list of companies they can use ACH with. That would really make them better than Evolve.
But in my case, there's just no way they sent the checks when they said they did. I'm pretty sure "check payment sent" really means that they just sent an electronic file to whomever sends the actual checks. That company might take another week or ten days to put the paper check in the mail.
Or maybe they're having cash flow issues and they have to slow things down a little and ride the float?
Aug 19, 2015, 9:03 am
#122
Join Date: Oct 2007
Location: IND
Programs: AA Platinum Pro, Hyatt Diamond, Hilton Diamond, IHG Platinum, National Exec Elite
Posts: 586
About an hour ago I setup a utility payment to autopay for the next year (starting next month) using my Arrival+ MC. This went thru at 0% fee as was advertised.
I then scheduled a 1 time payment for this same utility for this month because this month was higher than usual. I was charged the normal 1.99% fee. I just now received an email stating that this fee has been dropped! This was done proactively by Plastiq; I wasn't even going to bother asking for it.
This is great customer service!
I then scheduled a 1 time payment for this same utility for this month because this month was higher than usual. I was charged the normal 1.99% fee. I just now received an email stating that this fee has been dropped! This was done proactively by Plastiq; I wasn't even going to bother asking for it.
This is great customer service!
Aug 19, 2015, 11:19 am
#123
Join Date: Aug 2015
Posts: 3
Welcome to Flyertalk, Elliot! I for one am very happy to see you post on here. I hope you will continue to monitor this thread for ongoing issues and resolve them quickly.
I received an email today indicating that my issues had been resolved and that my payments would go out tomorrow. I will keep an eye out for them and let you know if they do not go out.
I'm certain if you can iron these issues out and get payments processed quickly, you will be able to maintain a steady supply of business from the flyertalk community.
Now, if you could just process credit card payments, that would be great.
I received an email today indicating that my issues had been resolved and that my payments would go out tomorrow. I will keep an eye out for them and let you know if they do not go out.
I'm certain if you can iron these issues out and get payments processed quickly, you will be able to maintain a steady supply of business from the flyertalk community.
Now, if you could just process credit card payments, that would be great.
Also want to clarify that when you receive the "check payment sent" email, it does mean that the payment is in the mail with the US Postal Service. If you have questions regarding this, please let us know at [email protected] or chat us when you log-in to the app.
Last edited by tcook052; Aug 19, 2015 at 11:32 am
Aug 19, 2015, 12:01 pm
#124
Join Date: Aug 2013
Programs: $$$
Posts: 28
I'm in the same boat as many here: made payments that are taking too long.
I'm not really mad: the support personnel at Plastiq are being as nice and responsive as I could hope. They've offered to cancel my payments and refund my cards if I want - but I really don't want to do that - I want to use their service!
Point is: they aren't disappearing and hiding. They're upfront and they respond quickly to emails.
I'm not really mad: the support personnel at Plastiq are being as nice and responsive as I could hope. They've offered to cancel my payments and refund my cards if I want - but I really don't want to do that - I want to use their service!
Point is: they aren't disappearing and hiding. They're upfront and they respond quickly to emails.
Aug 19, 2015, 12:11 pm
#125
Join Date: Aug 2013
Programs: $$$
Posts: 28
I should add that Miquel at Plastiq told me the payments are sent from Delaware. Mine are going to California. So that explains part of the delay.
Aug 19, 2015, 8:21 pm
#126
Join Date: Feb 2013
Posts: 170
I made payment last month using master card and 1.99% fees. That is my limit beyond which I lose money.
Today it shows 2.5% fees which is a no go for me.
Not closing account but stop using it.
Today it shows 2.5% fees which is a no go for me.
Not closing account but stop using it.
Aug 19, 2015, 11:45 pm
#127
Join Date: Jul 2013
Posts: 1,872
Anyone used Citi Credit cards with Plastiq and got hit with Cash advance?
Aug 20, 2015, 5:45 am
#128
Join Date: Nov 2014
Location: IAD/DCA/BWI
Programs: Marriott Gold, SPG Gold, AA Gold, Hyatt Platinum, Virgin America Elevate Gold
Posts: 225
Aug 20, 2015, 8:22 am
#129
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,047
My payments have finally hit.
It was an odyssey, but I'll do it again next month if they keep the fee at 1.99%.
In fact, I might start now just to be sure I make it in time . . .
It was an odyssey, but I'll do it again next month if they keep the fee at 1.99%.
In fact, I might start now just to be sure I make it in time . . .
Aug 20, 2015, 10:07 am
#130
Join Date: Jul 2013
Posts: 1,872
seems like it takes longer than 7 days to get rent paid with this? too long
Aug 20, 2015, 6:21 pm
#131
Join Date: Aug 2015
Posts: 3
Hi everyone,
Thanks again for your patience as we resolve the issues. As a friendly reminder, if you are still encountering issues or have any questions/comments, please email [email protected] or chat us once you login to the app.
Thanks,
Rebecca
Thanks again for your patience as we resolve the issues. As a friendly reminder, if you are still encountering issues or have any questions/comments, please email [email protected] or chat us once you login to the app.
Thanks,
Rebecca
Aug 21, 2015, 12:46 pm
#132
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
I was told it will take 11 days for my rent check to arrive. I'm glad I found this thread as I was going to use this service to pay my rent and meet the min spend on my amex spg card. However, the landlord gets really intense if the check is not there on the first or even a day before. I can't be in a situation where there is even a possibility that the check is a day late. You would think they could get a check somewhere in a week at most, but requiring a week and a half and then the possibility that there could be a delay is just a total no-go. I'll have to figure out how to meet min spend in some other way.
Aug 21, 2015, 6:05 pm
#133
Join Date: Mar 2015
Posts: 485
Any word on when the fee for 1.99% AMEX payments will go up?
Aug 21, 2015, 8:59 pm
#134
Join Date: Sep 2012
Posts: 4,431
What are people's experiences using Plastiq to send a paper check using AGC? It would be for mortgage payment that is technically due 9/1, but OK for 9/15. 11 days would be OK, I guess, but when would the card actually be debited?
Aug 22, 2015, 2:02 am
#135
Join Date: Jun 2005
Location: Charlotte, NC, USA | CLT, formerly LHR & AMS (with just a bit of PSP)
Programs: BAEC Gold, Hilton Diamond, BonVoy Titanium, (soon former) Caesars7*, (former) Wynn Black, HR "Icon"
Posts: 8,172
I was told it will take 11 days for my rent check to arrive. I'm glad I found this thread as I was going to use this service to pay my rent and meet the min spend on my amex spg card. However, the landlord gets really intense if the check is not there on the first or even a day before. I can't be in a situation where there is even a possibility that the check is a day late. You would think they could get a check somewhere in a week at most, but requiring a week and a half and then the possibility that there could be a delay is just a total no-go. I'll have to figure out how to meet min spend in some other way.