Aren't vanilla GC only loadable to serve up to $49.00 each time?

At Walmart, loads will only work up to $49.99 with Vanilla GC. But at Rite Aid they will work up to $500.

Yes, some dont check ID. I hope you dont load your serve where you purchase your VGC.

No plenti points on VGCs

One note: You don't earn Plenti points on the Vanilla visa purchases directly, but Rite-Aid does have some promos occasionally when you buy 2.

There is a promo this week to earn 800 points when you buy 2 Vanilla visas.
see page 9 in the weekly ad, at least for me.

just a data point, not sure if anybody has experienced the same issue.

Went to rite aid this morning and yesterday evening. Tried 2 different rite aids and 2 different registers at one, and 3 registers at the other. I asked to reload the serve card, I selected the Amex FREE serve reload. I swiped my serve card, they asked for how much, i then swiped my "debit card", it asks if you want cash, i say "none", it says payment approved, then it says "UNABLE TO OBTAIN BALANCE", then it freezes up the register and the manager has to come to enter his code and a receipt spits out indicating that the transaction was voided. I have made sure that the "debit card" was activated and has the correct balance. I know that the serve card was working yesterday early afternoon because I went to a different rite aid and it worked.

Am I doing something wrong? Is the cashier doing something wrong? Is anybody else having a similar issue?

Prior to my Serve getting the ax, I always noticed the same message, but I was just able to click OK on the payment terminal.

I clicked okay, but the register still froze, it goes into an infinite loop. I froze all 3 registers =P Customers weren't too happy about that...LOL

same thing happened to me, just that the money was actually debited from the card, but never made it to the Serve card.

Curious incident: I went to my RA#1 where I was able to unload ovvgc no problem a week or two ago. I swiped a smvgc/metabank after the cashier entered how much I wanted, etc. After I swiped, the terminal just read 'waiting on cashier' instead of letting me enter my PIN. I asked the cashier and he said I had to use a debit card and it was being run as credit. (This makes no sense to me).

Since that went nowhere, I went to RA#2 and tested a smaller amount with the same smvgc and it went through, prompted me for the PIN, everything fine.

Has anyone experienced the first case before? Fwiw it was the same cashier who unloaded my ovvgc, he didn't seem to recognize me, but he didn't make any fuss about the vgcs themselves.

That message occurs when your Serve card has been blocked for reloading. See that Jan 8th thread on the Serve/BB shutdowns for more details...

Damn. This happened to me about 2 days ago at RA. I loaded one then the 2nd one gave the above message. I have not got any emails from Amex about the shut down.

Not necessarily, I used to always get that message "balance not available cancle/OK?" after the transactions went through SUCCESSFULLY, long before the shutdowns.

I used to always get that message after the transactions went through SUCCESSFULLY, long before the shutdowns. So not necessarily the case.

I wish that I had seen your post before trying it myself at RA today... same thing happened :( register froze, money deducted from gift card, didn't make through to serve.

Any update on your incident? Thanks

FWIW, attempted to purchase OVGC today, told cash/debit only. I suspect it's a clerk/store specific issue, but hope I'm not the canary in the coal mine.

Andyandy