Jan 10, 2015, 9:20 pm
Last edit by: NoonRadar
Nov 24, 2015
Dear XXXXXXXXX,
We want to let you know that we are making a change to your Target Prepaid REDcard® by American Express, and you will no longer be able to add money from your debit card at Target stores. As always, you can continue to add money to your Prepaid REDcard by using:
• Your debit card online through your Account
• Cash at a Target Store
• Direct Deposit (You can automatically add all or part of your paycheck, government benefits and federal tax refunds to your Prepaid REDcard)
DEAD FOR DEBIT CARD LOADS EFFECTIVE 10/12/2015 - MEMO: http://frequentmiler.boardingarea.co...uests-can-use/
DEAD FOR CREDIT CARD LOADS. (Amex GCs Included)
Effective May 6, 2015 registers are hard-coded to not allow credit card reload. PIN-based debit cards are working, however YMMV. PIN-based debit cards may be refused by cashiers.
WHAT IS TARGET PREPAID REDCARD?
Prepaid Redcard is a reloadable American Express card. It is only available to purchase at select Target stores.
WEBSITE:
This site may error when in Firefox, especially with adding payees / bill pay. Customer service says to use Chrome or Internet Explorer.
https://amex.serve.com/prepaidredcard
PREPAID REDCARD LOAD LIMITS
Cash (or debit card) loading at Target: ** - $1,000/transaction, $2,500/day and $5,000/month
Online Debit Card Load * - $200/day and $1,000/month
Checking/Savings Account - $2,000/month
Checks - $2,000/day and $10,000/month
ATM Withdrawals - $750/day and $2,000/month
All "Monthly" limits are per calendar month and reset on the 1st of each month.
Daily limits reset at midnight Eastern time, 9 PM Pacific time.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt.
ATM Withdrawals:
No-fee ATM usage at US Target stores* and U.S. Allpoint network ATMs. (ATM usage not available at any other ATMs.) Find an Allpoint ATM at: www.allpointnetwork.com Note that some ATMs only allow $400/transaction. There is a $750/day and $2,000/month limit to ATM withdrawals.
RedCard is only available in specific Target stores and is not available in all states. Go to this site to find a list of available locations:https://amex.serve.com/prepaidredcard
FREQUENTLY ASKED QUESTIONS
Q: Can I reload a RB at a Target that doesn't sell RB?
Yes. However, the cashier may not know how to do it. You may be able to coach them through it by saying "It's like reloading a Starbucks (or Gift) card". For step-by-step instructions on one method of 'coaching' new cashiers see Post#1904
Q: Can I buy or reload a RB in North Carolina?
See post here: http://www.flyertalk.com/forum/manuf...a-63.html#2520
There is currently a software issue preventing any reload of any kind in NC. It is a known issue but there is no ETA on a fix.
Q: Can I reload the RB at any register, or just at the Customer Service desk?
It can be done at any register, however some cashiers are not trained on how to do this and you may have to go to Customer Service.
Q: What is the most efficient way to drain a RedCard?
Use BillPay to pay bills. For example, pay the credit card you used to load RedCard with. You can also withdraw money at ATMs.
Q: I cant access the BillPay feature through the RB website!
Verify that your account information correctly reflects a 10-digit phone number (including area code). Numerous people have reported that their account only had a 7-digit phone number (no area code) and that, after updating to a 10-digit phone number, BillPay miraculously started working.
Q: Can we buy a temporary Redbird card while we still have a Bluebird or Serve account?
Yes.
Q: How many Redbird cards can you purchase at once?
You can only purchase one Redbird card a day per SSN. If you plan to purchase more than one, be sure to use a different SSN for each purchase to avoid activation issues.
Q: Can we register our temporary Redbird online while we still have a Bluebird or Serve account?
No. You will have to cancel your Bluebird or Serve account first before registering.
Q: How do I cancel my BlueBird or Serve Account online? Do I need to call them?
Frequent Miler posted a useful trick that will help you cancel online How to cancel Bluebird online This works for both BlueBird and Serve.
Q: Cancelled Bluebird, why does registering Redbird error out saying Bluebird is still active?
If you have open transactions that have not been settled, like BillPay checks that have not yet been cashed, the account cannot settle and will not be truly closed. Thus Target will reject it until it's permanently closed.
Q: Can we get Redbird online?
No. The only way to get Redbird is to find a participating Target store and buy a temporary card there. Some people have purchased RB on Ebay, Amazon, or through private deals. Be aware that doing so may violate the TOS of one or more of these services. Also be aware that buying an un-activated RB, you are potentially buying "stolen" merchandise; the seller *may* have simply taken the un-activated RB cards from a target store without permission. At best they got permission from a low-level employee; they certainly are not getting permission from someone authorized to allow sale of RB outside of the current Target-authorized roll out markets. It is highly recommended to only buy already activated Redbirds because many Targets which do not offer Redbirds also will not be able to activate them and you will spend a month with the Customer Service line trying to get a new one.
Q: Does the initial load you put in when purchasing the Redbird count against the monthly limit?
No. After registering the Redbird online, any loads done will count against your monthly limit, even on your temp card.
Q: Can we load Redbird with Target gift cards at Target?NO.
When loading, the register displays a large message saying that gift cards cannot be used to pay for this transaction.
Q: What are the card’s load limits per transaction at Target?
[B]As of 2/2/2015 there is a maximum $1,000 load per transaction. You can no longer load the same RB multiple times (multiple swipes) in 1 transaction. Likewise, you can no longer load multiple RBs (say your's and your spouse's) in 1 transaction. Maximum of 1 load, for $1,000 per debit card payment. End of story.
Q: What credit cards can I use to reload RedCard in Target stores?
NONE. As of May 6, 2015, credit cards cannot be used to reload.
Q: Can I reload with a debit card?
Yes, but only if the debit card can be authenticated with PIN-number. Signature-based debit that processes on the Visa/MasterCard/AmEx networks will NOT work.
Q: Can I reload with a prepaid debit card or Vanilla Visa?
Yes, but only if you have a PIN for that card.
Q: How can I load 2 debit cards in one transaction? Example 2x$500.
1. Swipe debit card on my terminal after total comes up $1000.
2. PIN pad comes up. Enter 4 digit PIN.
3. Do you want cash back? press NO
4. Do you want full amount on this card? press NO <<<Note: I pressed YES and did not have a step 5. - PHLisa
5. Cashier reads something on register, asks how much on this card. $500. They push something to continue.
6. Swipe card #2. Enter PIN
7. Repeat 3 to 5. Total: 0.00
8. Receipt prints. Thank cashier. The end.
(thanks to Mamibear)
Q: Can someone else buy a Redbird card for you?
Yes. When you buy a temp Redbird card at Target, you have to give them your drivers license info, your SSN (can be any set of numbers, does not need to be real), birthdate, and more. Then, you have to register the card online in order to get a permanent card. In the process of registering online, they ask for the birthday of the original buyer on the first screen, but you can put your own and it will still work. Either way, you can still change the details on the following screens. I did this for my wife. I bought the card at Target and used my own driver’s license, SSN, etc. But, when I got home, I registered the card to my wife. I can’t promise this will work for everyone, but it worked for me.
Q: Can you reload Serve/Bluebird at Target?
No.
Q: How do I contact Target's support team to resolve an issue with my RedCard?
Call Target's Prepaid Resolution Team, their direct telephone number is 800 438 6468 (open from 8AM to 430PM MST).
Q: Can you have both Redbird and AFT cards?
Yes.
You can have both Redbird and AFT since they are independent products.
Q: I got a "Pending" notice that the registration is being reviewed, what now?
Add [email protected] to your address book, and check your spam folder for an email about it. You can also call in. They will need images or faxes of:
• Social Security Documentation (must clearly show full 9 digit Social Security Number). Choose 1 of the following options:
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
Secure Document Upload
Here's the link to upload secure documents to REDcard: https://secure.prepaidredcard.com/User/SecureFileUpload
Prepaid REDcard (Target) 2015-2016
Jun 26, 2015, 6:11 pm
#8762
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,952
Jun 26, 2015, 8:54 pm
#8765
Join Date: May 2011
Posts: 117
Office Max, Staples, (Have the INK card) But have looked in our local Circle K , but none there. Suggestions? I'm not a real newbie, but the requirement of a PIN is new to me. Older $500 buyer of CVS Vanilla reloads, then Target Redcard w/CC. Guess it's time to step up to the 'big leagues.
Jun 26, 2015, 9:21 pm
#8766
Join Date: Mar 2004
Location: California
Posts: 146
Office Max, Staples, (Have the INK card) But have looked in our local Circle K , but none there. Suggestions? I'm not a real newbie, but the requirement of a PIN is new to me. Older $500 buyer of CVS Vanilla reloads, then Target Redcard w/CC. Guess it's time to step up to the 'big leagues.
Jun 26, 2015, 10:21 pm
#8768
Join Date: Aug 2009
Posts: 662
Ok, so I'm on a road trip for the weekend and saunter into an Office Depot. And there are at least 30x $200 Vanillas. I almost had a heart attack. Maybe I see 1 at my local OD, but usually zero. With Ink I get 5x, so I could quickly get a lot of UR. But I walked out and decided I'd hit it on the way back Sunday maybe. Anyone have an update on loading with Vanillas? I haven't used them in a while. Also, how many of these babies are you guys buying per month? I don't want to get shut down. I do use Ink for various other purchases, but several 1k at OD might be bad.
Jun 26, 2015, 10:30 pm
#8769
Join Date: Mar 2015
Location: California
Programs: AA UA
Posts: 151
Jun 27, 2015, 12:11 am
#8770
Join Date: Oct 2014
Location: LAC
Programs: Regal Crown Club
Posts: 488
Jun 27, 2015, 12:48 am
#8771
Join Date: Jul 2014
Location: Sacramento
Programs: Hyatt Globalist, HH Diamond, Marriott Platinum, Amtrak Select
Posts: 1,341
I've been loading MC GC's that have a 5 or 6 fee up to $500.... finding these at Safeway. Typically I'll max my standard grocery rewards anyway, so I consider this method a 1% back method--- almost break even. Otherwise it's MC GC's at Staples, $200 for $7 with 5X back using INK Plus. Essentially I'm getting $10 for $7, although that $10 can become a lot more valuable depending on how you use the points. I'm not planning on redeeming for cash.
Jun 27, 2015, 8:49 am
#8772
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,952
Yes. They are the Visa OV. Have the green metallic gift image on front. $200. They also have the same in gold metallic packaging. I loaded RB with one about a month ago but hadn't tried since b/c my OD NEVER has the larger denominations.
Jun 27, 2015, 1:33 pm
#8773
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,767
Office Max, Staples, (Have the INK card) But have looked in our local Circle K , but none there. Suggestions? I'm not a real newbie, but the requirement of a PIN is new to me. Older $500 buyer of CVS Vanilla reloads, then Target Redcard w/CC. Guess it's time to step up to the 'big leagues.
The highest denomination you can find / buy at Office Supply Stores with CC are $200. Stop wasting your time searching the non-existent.
You have a large knowledge gap in your MS methods - whether you buy one $500 or 50x $500 a month, the available methods are the same with small variation due to locations.
Jun 27, 2015, 2:00 pm
#8774
Join Date: Dec 2014
Posts: 37
Current state of Redbird loads @ in-town ATL
Hit 3 of 4 in-town Targets today after 1 month redbird load hiatus.. Varying experiences.. In general, the new POS software is buggy, cashier POS training not comprehensive, and significant increase in training all strata of employees to police customers using gift cards to load Redbird. It's as if all Target employees went to WalMart BlueBird policing training then returned to Target to practice their new customer service skills. I was NOT aware of K8 workaround(?), OR the Starbucks register load trick which might have helped considerably.
Store 1: new POS: K8 function NOT used.. Swiped debit GC with PIN.. transaction cancelled immediately after "Enter PIN" screen appeared (prior to entering PIN. Tried this 5x using diff Debit PIN GCs (Sunrise, BankCorp, and Meta). Switched to SunTrust Debit/w PIN and the load succeeded. Conclusion: Store 1 either a) Requires K8 workaround for non-personalized Debit GCs or b) has register software HARDCODED to prevent non-personalized Debit GC with PIN. 2 diff cashiers at CSR desk insisted that "gift cards could not be used", and that "only cash and CREDIT cards are accepted.. I took the bait and tried a CC which of course failed. Paradoxically, without asking, was given a $3 courtesy coupon for my troubles
Store 2: Old POS: Debit GC with PIN: no POS software changes. After successfully dumping 2x$500 Sunnys, the head CSR ("DeDe" insisted to check for my name on GC when I switched from Sunnys to Staples $200's.. I asked her to "try anyway", but she refused with a snarl.. Walked out to parking lot, returned 5 mins later, bypassed CSR desk to furthest cashier line from CSR desk.. I convinced cashier to "try to load" despite "all loads must take place at service desk" recited mantra.. Got 1 $200 Staples to load, then looked up and out of nowhere "DeDe" peered over cashiers shoulder, snarled at him, and at me, asking "which type of card is "he" (aka the perpetrator) using".. I ignored her, swiped Staples $200, pushed accept button on pinpad, got the transaction "approved" message. DeDe, seeing this, lunged on top of cashier and lept to press the "void" button on the register-- she succeeded in voiding the approved transaction. I walked out without further discussion. Conclusion: old POS registers accept all PIN-based debit cards; store policing policy increasing dramatically with head CSR resembling nastiness of in-town Walmart customer treatment.
Store 3: Same as store 1, but a mixture of new and old POS. new POS software (did not use K8) at cust svc desk would not load debit GCs unless contained name (ST Debit worked). Old POS failed upon each redbird swipe "system error message "Contact CSC or COC" (which I presumed? was the name of the POS software company). Store manager was called to front who quickly spewed the ""no 3rd party "Gift" cards"" faux rule, only to have the cashier tell him "we never even got that far". conclusion: POS too buggy to draw POS conclusions; store managers now actively policing GC Debit Redbird loaders. CSR desk was NOT enforcing the "no GC Debit" policy at either new or old POS.
To the posters who claim universally, "nothing has changed recently at Target", this couldn't be further from the truth, at least for in-town ATL stores.
Were I not trying to finalize the $20K minimum spend for AMEX Bus Plat for 150KMR, I would opt for other less confrontational GC liquidation methods
Store 1: new POS: K8 function NOT used.. Swiped debit GC with PIN.. transaction cancelled immediately after "Enter PIN" screen appeared (prior to entering PIN. Tried this 5x using diff Debit PIN GCs (Sunrise, BankCorp, and Meta). Switched to SunTrust Debit/w PIN and the load succeeded. Conclusion: Store 1 either a) Requires K8 workaround for non-personalized Debit GCs or b) has register software HARDCODED to prevent non-personalized Debit GC with PIN. 2 diff cashiers at CSR desk insisted that "gift cards could not be used", and that "only cash and CREDIT cards are accepted.. I took the bait and tried a CC which of course failed. Paradoxically, without asking, was given a $3 courtesy coupon for my troubles
Store 2: Old POS: Debit GC with PIN: no POS software changes. After successfully dumping 2x$500 Sunnys, the head CSR ("DeDe" insisted to check for my name on GC when I switched from Sunnys to Staples $200's.. I asked her to "try anyway", but she refused with a snarl.. Walked out to parking lot, returned 5 mins later, bypassed CSR desk to furthest cashier line from CSR desk.. I convinced cashier to "try to load" despite "all loads must take place at service desk" recited mantra.. Got 1 $200 Staples to load, then looked up and out of nowhere "DeDe" peered over cashiers shoulder, snarled at him, and at me, asking "which type of card is "he" (aka the perpetrator) using".. I ignored her, swiped Staples $200, pushed accept button on pinpad, got the transaction "approved" message. DeDe, seeing this, lunged on top of cashier and lept to press the "void" button on the register-- she succeeded in voiding the approved transaction. I walked out without further discussion. Conclusion: old POS registers accept all PIN-based debit cards; store policing policy increasing dramatically with head CSR resembling nastiness of in-town Walmart customer treatment.
Store 3: Same as store 1, but a mixture of new and old POS. new POS software (did not use K8) at cust svc desk would not load debit GCs unless contained name (ST Debit worked). Old POS failed upon each redbird swipe "system error message "Contact CSC or COC" (which I presumed? was the name of the POS software company). Store manager was called to front who quickly spewed the ""no 3rd party "Gift" cards"" faux rule, only to have the cashier tell him "we never even got that far". conclusion: POS too buggy to draw POS conclusions; store managers now actively policing GC Debit Redbird loaders. CSR desk was NOT enforcing the "no GC Debit" policy at either new or old POS.
To the posters who claim universally, "nothing has changed recently at Target", this couldn't be further from the truth, at least for in-town ATL stores.
Were I not trying to finalize the $20K minimum spend for AMEX Bus Plat for 150KMR, I would opt for other less confrontational GC liquidation methods
Jun 27, 2015, 3:58 pm
#8775
Join Date: Jul 2014
Location: Sacramento
Programs: Hyatt Globalist, HH Diamond, Marriott Platinum, Amtrak Select
Posts: 1,341
I could bypass the GC restriction and throw it back in their faces to top it off. Only remaining issue would be if they hardcoded the registers to prevent GC usage by the time the card would ship (winter)