Jan 10, 2015, 9:20 pm
Last edit by: NoonRadar
Nov 24, 2015
Dear XXXXXXXXX,
We want to let you know that we are making a change to your Target Prepaid REDcard® by American Express, and you will no longer be able to add money from your debit card at Target stores. As always, you can continue to add money to your Prepaid REDcard by using:
• Your debit card online through your Account
• Cash at a Target Store
• Direct Deposit (You can automatically add all or part of your paycheck, government benefits and federal tax refunds to your Prepaid REDcard)
DEAD FOR DEBIT CARD LOADS EFFECTIVE 10/12/2015 - MEMO: http://frequentmiler.boardingarea.co...uests-can-use/
DEAD FOR CREDIT CARD LOADS. (Amex GCs Included)
Effective May 6, 2015 registers are hard-coded to not allow credit card reload. PIN-based debit cards are working, however YMMV. PIN-based debit cards may be refused by cashiers.
WHAT IS TARGET PREPAID REDCARD?
Prepaid Redcard is a reloadable American Express card. It is only available to purchase at select Target stores.
WEBSITE:
This site may error when in Firefox, especially with adding payees / bill pay. Customer service says to use Chrome or Internet Explorer.
https://amex.serve.com/prepaidredcard
PREPAID REDCARD LOAD LIMITS
Cash (or debit card) loading at Target: ** - $1,000/transaction, $2,500/day and $5,000/month
Online Debit Card Load * - $200/day and $1,000/month
Checking/Savings Account - $2,000/month
Checks - $2,000/day and $10,000/month
ATM Withdrawals - $750/day and $2,000/month
All "Monthly" limits are per calendar month and reset on the 1st of each month.
Daily limits reset at midnight Eastern time, 9 PM Pacific time.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt.
ATM Withdrawals:
No-fee ATM usage at US Target stores* and U.S. Allpoint network ATMs. (ATM usage not available at any other ATMs.) Find an Allpoint ATM at: www.allpointnetwork.com Note that some ATMs only allow $400/transaction. There is a $750/day and $2,000/month limit to ATM withdrawals.
RedCard is only available in specific Target stores and is not available in all states. Go to this site to find a list of available locations:https://amex.serve.com/prepaidredcard
FREQUENTLY ASKED QUESTIONS
Q: Can I reload a RB at a Target that doesn't sell RB?
Yes. However, the cashier may not know how to do it. You may be able to coach them through it by saying "It's like reloading a Starbucks (or Gift) card". For step-by-step instructions on one method of 'coaching' new cashiers see Post#1904
Q: Can I buy or reload a RB in North Carolina?
See post here: http://www.flyertalk.com/forum/manuf...a-63.html#2520
There is currently a software issue preventing any reload of any kind in NC. It is a known issue but there is no ETA on a fix.
Q: Can I reload the RB at any register, or just at the Customer Service desk?
It can be done at any register, however some cashiers are not trained on how to do this and you may have to go to Customer Service.
Q: What is the most efficient way to drain a RedCard?
Use BillPay to pay bills. For example, pay the credit card you used to load RedCard with. You can also withdraw money at ATMs.
Q: I cant access the BillPay feature through the RB website!
Verify that your account information correctly reflects a 10-digit phone number (including area code). Numerous people have reported that their account only had a 7-digit phone number (no area code) and that, after updating to a 10-digit phone number, BillPay miraculously started working.
Q: Can we buy a temporary Redbird card while we still have a Bluebird or Serve account?
Yes.
Q: How many Redbird cards can you purchase at once?
You can only purchase one Redbird card a day per SSN. If you plan to purchase more than one, be sure to use a different SSN for each purchase to avoid activation issues.
Q: Can we register our temporary Redbird online while we still have a Bluebird or Serve account?
No. You will have to cancel your Bluebird or Serve account first before registering.
Q: How do I cancel my BlueBird or Serve Account online? Do I need to call them?
Frequent Miler posted a useful trick that will help you cancel online How to cancel Bluebird online This works for both BlueBird and Serve.
Q: Cancelled Bluebird, why does registering Redbird error out saying Bluebird is still active?
If you have open transactions that have not been settled, like BillPay checks that have not yet been cashed, the account cannot settle and will not be truly closed. Thus Target will reject it until it's permanently closed.
Q: Can we get Redbird online?
No. The only way to get Redbird is to find a participating Target store and buy a temporary card there. Some people have purchased RB on Ebay, Amazon, or through private deals. Be aware that doing so may violate the TOS of one or more of these services. Also be aware that buying an un-activated RB, you are potentially buying "stolen" merchandise; the seller *may* have simply taken the un-activated RB cards from a target store without permission. At best they got permission from a low-level employee; they certainly are not getting permission from someone authorized to allow sale of RB outside of the current Target-authorized roll out markets. It is highly recommended to only buy already activated Redbirds because many Targets which do not offer Redbirds also will not be able to activate them and you will spend a month with the Customer Service line trying to get a new one.
Q: Does the initial load you put in when purchasing the Redbird count against the monthly limit?
No. After registering the Redbird online, any loads done will count against your monthly limit, even on your temp card.
Q: Can we load Redbird with Target gift cards at Target?NO.
When loading, the register displays a large message saying that gift cards cannot be used to pay for this transaction.
Q: What are the card’s load limits per transaction at Target?
[B]As of 2/2/2015 there is a maximum $1,000 load per transaction. You can no longer load the same RB multiple times (multiple swipes) in 1 transaction. Likewise, you can no longer load multiple RBs (say your's and your spouse's) in 1 transaction. Maximum of 1 load, for $1,000 per debit card payment. End of story.
Q: What credit cards can I use to reload RedCard in Target stores?
NONE. As of May 6, 2015, credit cards cannot be used to reload.
Q: Can I reload with a debit card?
Yes, but only if the debit card can be authenticated with PIN-number. Signature-based debit that processes on the Visa/MasterCard/AmEx networks will NOT work.
Q: Can I reload with a prepaid debit card or Vanilla Visa?
Yes, but only if you have a PIN for that card.
Q: How can I load 2 debit cards in one transaction? Example 2x$500.
1. Swipe debit card on my terminal after total comes up $1000.
2. PIN pad comes up. Enter 4 digit PIN.
3. Do you want cash back? press NO
4. Do you want full amount on this card? press NO <<<Note: I pressed YES and did not have a step 5. - PHLisa
5. Cashier reads something on register, asks how much on this card. $500. They push something to continue.
6. Swipe card #2. Enter PIN
7. Repeat 3 to 5. Total: 0.00
8. Receipt prints. Thank cashier. The end.
(thanks to Mamibear)
Q: Can someone else buy a Redbird card for you?
Yes. When you buy a temp Redbird card at Target, you have to give them your drivers license info, your SSN (can be any set of numbers, does not need to be real), birthdate, and more. Then, you have to register the card online in order to get a permanent card. In the process of registering online, they ask for the birthday of the original buyer on the first screen, but you can put your own and it will still work. Either way, you can still change the details on the following screens. I did this for my wife. I bought the card at Target and used my own driver’s license, SSN, etc. But, when I got home, I registered the card to my wife. I can’t promise this will work for everyone, but it worked for me.
Q: Can you reload Serve/Bluebird at Target?
No.
Q: How do I contact Target's support team to resolve an issue with my RedCard?
Call Target's Prepaid Resolution Team, their direct telephone number is 800 438 6468 (open from 8AM to 430PM MST).
Q: Can you have both Redbird and AFT cards?
Yes.
You can have both Redbird and AFT since they are independent products.
Q: I got a "Pending" notice that the registration is being reviewed, what now?
Add [email protected] to your address book, and check your spam folder for an email about it. You can also call in. They will need images or faxes of:
• Social Security Documentation (must clearly show full 9 digit Social Security Number). Choose 1 of the following options:
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
Secure Document Upload
Here's the link to upload secure documents to REDcard: https://secure.prepaidredcard.com/User/SecureFileUpload
Prepaid REDcard (Target) 2015-2016
Mar 18, 2015, 10:26 am
#4021
Join Date: Nov 2012
Location: NE
Programs: UA PLAT, HH Gold, Marriott Gold
Posts: 211
But for something fairly critical like a mortgage payment, I would never use RB (or Serve or BB etc) just because there have been some reports of issues, and getting them fixed (due to the level of support) is likely to be much harder than dealing with your bank (and you are unlikely to have any issues there anyway)
Mar 18, 2015, 10:29 am
#4022
Join Date: Jan 2014
Posts: 565
Yes indeed, the OP's comments to a single department supervisor at Target will singlehandedly kill off a program that AMEX has invested years of planning, and millions of dollars of infrastructure and marketing spending, to start up. 
Not that I encourage abuse of Target employees. I always find that being cordial makes things work better, at least in the long run. But kill off the nationwide program? Nope....
Not that I encourage abuse of Target employees. I always find that being cordial makes things work better, at least in the long run. But kill off the nationwide program? Nope....
So while a single person may not impact the overall program, 500 managers complaining to corporate may move the needle just a bit more.
Self-entitled people with "I Know More Than You" attitude are everywhere.
Mar 18, 2015, 10:35 am
#4023
Join Date: Jul 2014
Location: Austin, TX
Posts: 1,012
They may be expanding the rollout, during a recent load a chatty supervisor who was familiar with the product mentioned they were now available in 2 stores in TX: Irving and he wasn't sure but thought Frisco was the other location. He even knew that some cards were $5 and some were free and it was still being tested. If someone can confirm, update the wiki and let the DFW crowd join in.
Mar 18, 2015, 10:53 am
#4024
Join Date: Jun 2010
Location: SNA
Programs: UA 1P, A|Club G, DL SM, SPG G
Posts: 383
CC loading hasn't been outlawed and there is no written policy and nothing in the T&C which says a CC can't be used to load RB. So when a rogue retail manager (who probably isn't even making $50k) tries to tell us that we can't do what we've already done 100x before, yes we will correct him. If a business manager can't handle constructive criticism, they need to find a new line of work.
For me, in cases like the one you gave above, I typically try to figure out what's the easiest way to get what I want done. I could sit there and hammer on someone who's clearly not budging after a reasonable, tactful attempt-- or I could just go to Target near my office instead of near my home.
The issue isn't one person making this a pain-- it's the hundreds to thousands of people who think of each deal or gimmick as something to burn and then scorch the earth behind them instead of something to repeatedly harvest. No, I don't think Amex is going to blow up Redbird because of some mean people, but the fact that someone even brought that up as some false dichotomy is absurd. They'd just stop allowing us to load on CCs since MS is never intended to work with any of these financial products and that's basically the same thing as blowing it up for this intent and purpose.
Last edited by Pryde987; Mar 18, 2015 at 11:01 am
Mar 18, 2015, 12:04 pm
#4027
Join Date: Mar 2007
Location: Midwest U.S.A
Programs: Too many to list. Since the early 90's.
Posts: 1,407
Just remember, there are a lot of very smart people in this world who devote their lives to charity and therefore may not make much as far as a salary, but have chosen their line of work based on a higher ideal than just business and finance. And, some very great business leaders have left their field of expertise in order to give the rest of their life to charity. They no longer have large salaries, but chose a different path. Likewise, there are many artists, musicians and other creative minds who may not make much in terms of cash, but chose a path that makes them happy and that doesn't mean they didn't make the best business decision. I know some business people who left successful professions to simply choose a different line of work such as retail management because they happen to be great with people in the retail environment and we absolutely need them. Store managers have the great opportunity to inspire their workers, be a blessing to them and the store they represent. They are an asset to the community and most of them make good incomes that are certainly higher than the average wage earner. To judge someone's intellect or business acumen by how much they make can lead to false assumptions. I'm sure you're just frustrated with that particular person and we've all been there. I just smile, say okay and move on. I've seen later when a manager has more time to review policies then soften their approach. I've learned to do my best not to burn bridges behind me.
Last edited by Churnman; Mar 18, 2015 at 12:11 pm
Mar 18, 2015, 12:32 pm
#4028
Join Date: Aug 2013
Posts: 1,207
Just remember, there are a lot of very smart people in this world who devote their lives to charity and therefore may not make much as far as a salary, but have chosen their line of work based on a higher ideal than just business and finance. And, some very great business leaders have left their field of expertise in order to give the rest of their life to charity. They no longer have large salaries, but chose a different path. Likewise, there are many artists, musicians and other creative minds who may not make much in terms of cash, but chose a path that makes them happy and that doesn't mean they didn't make the best business decision. I know some business people who left successful professions to simply choose a different line of work such as retail management because they happen to be great with people in the retail environment and we absolutely need them. Store managers have the great opportunity to inspire their workers, be a blessing to them and the store they represent. They are an asset to the community and most of them make good incomes that are certainly higher than the average wage earner. To judge someone's intellect or business acumen by how much they make can lead to false assumptions. I'm sure you're just frustrated with that particular person and we've all been there. I just smile, say okay and move on. I've seen later when a manager has more time to review policies then soften their approach. I've learned to do my best not to burn bridges behind me.
Mar 18, 2015, 12:47 pm
#4029
Join Date: May 2010
Programs: Delta Kryptonium
Posts: 1,144
You will see lots of opinions on that, but many of us prefer using RB to pay CC , the others think this is too closed-loop and thus dangerous. But for something fairly critical like a mortgage payment, I would never use RB (or Serve or BB etc) just because there have been some reports of issues, and getting them fixed (due to the level of support) is likely to be much harder than dealing with your bank (and you are unlikely to have any issues there anyway)
Mar 18, 2015, 1:09 pm
#4030
Join Date: May 2013
Posts: 5
I was never quite sure when I interviewed for jobs if I truly had the "soft touch" that I proclaimed to have, but after meeting people like you at a company years ago, I was certain of it. You may think that bringing up a salary there makes the manager look bad, but it actually does the opposite in that it paints you in a bad light. Whoops. I bet you're a super pleasant person to be around and your eulogy will speak of a kind, giving person that others are sad to see go. I would be more frustrated at your attitude here, but I've also learned with experience that your type of attitude tends to blow up more good opportunities for yourself than it creates, so that's a bit of justice in itself.
For me, in cases like the one you gave above, I typically try to figure out what's the easiest way to get what I want done. I could sit there and hammer on someone who's clearly not budging after a reasonable, tactful attempt-- or I could just go to Target near my office instead of near my home.
The issue isn't one person making this a pain-- it's the hundreds to thousands of people who think of each deal or gimmick as something to burn and then scorch the earth behind them instead of something to repeatedly harvest. No, I don't think Amex is going to blow up Redbird because of some mean people, but the fact that someone even brought that up as some false dichotomy is absurd. They'd just stop allowing us to load on CCs since MS is never intended to work with any of these financial products and that's basically the same thing as blowing it up for this intent and purpose.
For me, in cases like the one you gave above, I typically try to figure out what's the easiest way to get what I want done. I could sit there and hammer on someone who's clearly not budging after a reasonable, tactful attempt-- or I could just go to Target near my office instead of near my home.
The issue isn't one person making this a pain-- it's the hundreds to thousands of people who think of each deal or gimmick as something to burn and then scorch the earth behind them instead of something to repeatedly harvest. No, I don't think Amex is going to blow up Redbird because of some mean people, but the fact that someone even brought that up as some false dichotomy is absurd. They'd just stop allowing us to load on CCs since MS is never intended to work with any of these financial products and that's basically the same thing as blowing it up for this intent and purpose.
Mar 18, 2015, 1:35 pm
#4032
Join Date: Feb 2012
Location: LAX
Programs: AA, TY, UR, UA, US, WN, MR, SPG
Posts: 1,453
Q: Can you have both Redbird and AFT cards?
YES.
You can have both Redbird and AFT since they are independent products.
YES.
You can have both Redbird and AFT since they are independent products.
Mar 18, 2015, 1:39 pm
#4033
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Mar 18, 2015, 1:39 pm
#4034
Suspended
Join Date: Dec 2014
Posts: 8,460
Sounds like a great man.
Mar 18, 2015, 1:48 pm
#4035
Join Date: Jan 2015
Posts: 166
Pretty bad assumption. A Target mgr making $50,000 in Idaho Falls, ID or Oshkosh, Wisconson may have the same business acumen as a Target mgr making $200,000 in San Francisco or New York City because of the difference in cost of living. Both may have the same spending capacity. Don't judge based on pure numbers.