Jan 10, 2015, 9:20 pm
Last edit by: NoonRadar
Nov 24, 2015
Dear XXXXXXXXX,
We want to let you know that we are making a change to your Target Prepaid REDcard® by American Express, and you will no longer be able to add money from your debit card at Target stores. As always, you can continue to add money to your Prepaid REDcard by using:
• Your debit card online through your Account
• Cash at a Target Store
• Direct Deposit (You can automatically add all or part of your paycheck, government benefits and federal tax refunds to your Prepaid REDcard)
DEAD FOR DEBIT CARD LOADS EFFECTIVE 10/12/2015 - MEMO: http://frequentmiler.boardingarea.co...uests-can-use/
DEAD FOR CREDIT CARD LOADS. (Amex GCs Included)
Effective May 6, 2015 registers are hard-coded to not allow credit card reload. PIN-based debit cards are working, however YMMV. PIN-based debit cards may be refused by cashiers.
WHAT IS TARGET PREPAID REDCARD?
Prepaid Redcard is a reloadable American Express card. It is only available to purchase at select Target stores.
WEBSITE:
This site may error when in Firefox, especially with adding payees / bill pay. Customer service says to use Chrome or Internet Explorer.
https://amex.serve.com/prepaidredcard
PREPAID REDCARD LOAD LIMITS
Cash (or debit card) loading at Target: ** - $1,000/transaction, $2,500/day and $5,000/month
Online Debit Card Load * - $200/day and $1,000/month
Checking/Savings Account - $2,000/month
Checks - $2,000/day and $10,000/month
ATM Withdrawals - $750/day and $2,000/month
All "Monthly" limits are per calendar month and reset on the 1st of each month.
Daily limits reset at midnight Eastern time, 9 PM Pacific time.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt.
ATM Withdrawals:
No-fee ATM usage at US Target stores* and U.S. Allpoint network ATMs. (ATM usage not available at any other ATMs.) Find an Allpoint ATM at: www.allpointnetwork.com Note that some ATMs only allow $400/transaction. There is a $750/day and $2,000/month limit to ATM withdrawals.
RedCard is only available in specific Target stores and is not available in all states. Go to this site to find a list of available locations:https://amex.serve.com/prepaidredcard
FREQUENTLY ASKED QUESTIONS
Q: Can I reload a RB at a Target that doesn't sell RB?
Yes. However, the cashier may not know how to do it. You may be able to coach them through it by saying "It's like reloading a Starbucks (or Gift) card". For step-by-step instructions on one method of 'coaching' new cashiers see Post#1904
Q: Can I buy or reload a RB in North Carolina?
See post here: http://www.flyertalk.com/forum/manuf...a-63.html#2520
There is currently a software issue preventing any reload of any kind in NC. It is a known issue but there is no ETA on a fix.
Q: Can I reload the RB at any register, or just at the Customer Service desk?
It can be done at any register, however some cashiers are not trained on how to do this and you may have to go to Customer Service.
Q: What is the most efficient way to drain a RedCard?
Use BillPay to pay bills. For example, pay the credit card you used to load RedCard with. You can also withdraw money at ATMs.
Q: I cant access the BillPay feature through the RB website!
Verify that your account information correctly reflects a 10-digit phone number (including area code). Numerous people have reported that their account only had a 7-digit phone number (no area code) and that, after updating to a 10-digit phone number, BillPay miraculously started working.
Q: Can we buy a temporary Redbird card while we still have a Bluebird or Serve account?
Yes.
Q: How many Redbird cards can you purchase at once?
You can only purchase one Redbird card a day per SSN. If you plan to purchase more than one, be sure to use a different SSN for each purchase to avoid activation issues.
Q: Can we register our temporary Redbird online while we still have a Bluebird or Serve account?
No. You will have to cancel your Bluebird or Serve account first before registering.
Q: How do I cancel my BlueBird or Serve Account online? Do I need to call them?
Frequent Miler posted a useful trick that will help you cancel online How to cancel Bluebird online This works for both BlueBird and Serve.
Q: Cancelled Bluebird, why does registering Redbird error out saying Bluebird is still active?
If you have open transactions that have not been settled, like BillPay checks that have not yet been cashed, the account cannot settle and will not be truly closed. Thus Target will reject it until it's permanently closed.
Q: Can we get Redbird online?
No. The only way to get Redbird is to find a participating Target store and buy a temporary card there. Some people have purchased RB on Ebay, Amazon, or through private deals. Be aware that doing so may violate the TOS of one or more of these services. Also be aware that buying an un-activated RB, you are potentially buying "stolen" merchandise; the seller *may* have simply taken the un-activated RB cards from a target store without permission. At best they got permission from a low-level employee; they certainly are not getting permission from someone authorized to allow sale of RB outside of the current Target-authorized roll out markets. It is highly recommended to only buy already activated Redbirds because many Targets which do not offer Redbirds also will not be able to activate them and you will spend a month with the Customer Service line trying to get a new one.
Q: Does the initial load you put in when purchasing the Redbird count against the monthly limit?
No. After registering the Redbird online, any loads done will count against your monthly limit, even on your temp card.
Q: Can we load Redbird with Target gift cards at Target?NO.
When loading, the register displays a large message saying that gift cards cannot be used to pay for this transaction.
Q: What are the card’s load limits per transaction at Target?
[B]As of 2/2/2015 there is a maximum $1,000 load per transaction. You can no longer load the same RB multiple times (multiple swipes) in 1 transaction. Likewise, you can no longer load multiple RBs (say your's and your spouse's) in 1 transaction. Maximum of 1 load, for $1,000 per debit card payment. End of story.
Q: What credit cards can I use to reload RedCard in Target stores?
NONE. As of May 6, 2015, credit cards cannot be used to reload.
Q: Can I reload with a debit card?
Yes, but only if the debit card can be authenticated with PIN-number. Signature-based debit that processes on the Visa/MasterCard/AmEx networks will NOT work.
Q: Can I reload with a prepaid debit card or Vanilla Visa?
Yes, but only if you have a PIN for that card.
Q: How can I load 2 debit cards in one transaction? Example 2x$500.
1. Swipe debit card on my terminal after total comes up $1000.
2. PIN pad comes up. Enter 4 digit PIN.
3. Do you want cash back? press NO
4. Do you want full amount on this card? press NO <<<Note: I pressed YES and did not have a step 5. - PHLisa
5. Cashier reads something on register, asks how much on this card. $500. They push something to continue.
6. Swipe card #2. Enter PIN
7. Repeat 3 to 5. Total: 0.00
8. Receipt prints. Thank cashier. The end.
(thanks to Mamibear)
Q: Can someone else buy a Redbird card for you?
Yes. When you buy a temp Redbird card at Target, you have to give them your drivers license info, your SSN (can be any set of numbers, does not need to be real), birthdate, and more. Then, you have to register the card online in order to get a permanent card. In the process of registering online, they ask for the birthday of the original buyer on the first screen, but you can put your own and it will still work. Either way, you can still change the details on the following screens. I did this for my wife. I bought the card at Target and used my own driver’s license, SSN, etc. But, when I got home, I registered the card to my wife. I can’t promise this will work for everyone, but it worked for me.
Q: Can you reload Serve/Bluebird at Target?
No.
Q: How do I contact Target's support team to resolve an issue with my RedCard?
Call Target's Prepaid Resolution Team, their direct telephone number is 800 438 6468 (open from 8AM to 430PM MST).
Q: Can you have both Redbird and AFT cards?
Yes.
You can have both Redbird and AFT since they are independent products.
Q: I got a "Pending" notice that the registration is being reviewed, what now?
Add [email protected] to your address book, and check your spam folder for an email about it. You can also call in. They will need images or faxes of:
• Social Security Documentation (must clearly show full 9 digit Social Security Number). Choose 1 of the following options:
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
Secure Document Upload
Here's the link to upload secure documents to REDcard: https://secure.prepaidredcard.com/User/SecureFileUpload
Prepaid REDcard (Target) 2015-2016
Mar 17, 2015, 11:58 am
#3976
Join Date: Oct 2011
Location: BOS
Posts: 588
Been a lurker for a while, but registered to see if anyone had the same thought process as me.
I owe about 2k in taxes to the Fed and State IRS. Both of which I would like to do the following:
Put the money on my RedCard from my highest cashboack/rewards card (in my case, the Arrival+) to take advantage of the 2.2% reward. Then use the RedCard to pay through valuetaxpayment for the $2.49 flat debit card fee.
Did anyone else do something similar? I am thinking this shouldnt be an issue, and would be a smarter use of my Tax payments.
I owe about 2k in taxes to the Fed and State IRS. Both of which I would like to do the following:
Put the money on my RedCard from my highest cashboack/rewards card (in my case, the Arrival+) to take advantage of the 2.2% reward. Then use the RedCard to pay through valuetaxpayment for the $2.49 flat debit card fee.
Did anyone else do something similar? I am thinking this shouldnt be an issue, and would be a smarter use of my Tax payments.
Mar 17, 2015, 12:02 pm
#3977
Join Date: Jan 2011
Location: MDW
Programs: WN (CP 6x, A+ 2x), Marriott (LT Titanium), Hyatt Explorer, Hertz PC, UA/*A Silver
Posts: 425
Quick questions on the billpay feature. For a credit card is "account number" just your card number? And does the electronic billpay really only take 1-2 business days or is it usually longer? I ask because I tried sending a test payment to my Amex last week and it hasn't shown up yet.
Seems odd that a payment to AmEx hasn't shown up yet. If you sent it Thursday or Friday, it's possible it is still en route, and I'd give it another day. If you sent it earlier, then it might be time to start looking into it, in which case it's a good thing you sent a test payment
FYI, there are those here that think that sending a payment to AmEx from AmEx if you loaded RB with an AmEx is not a good idea, myself included. However, that's not a hard-and-fast rule. But, something to think about and at least be aware of.
Good luck tracking down your payment.
Mar 17, 2015, 12:15 pm
#3978
Join Date: Jan 2015
Posts: 129
Yes, account number is your CC number. My payments have posted pretty quickly, usually in 2 days. However, this assumes that the payee (the bank) is known to RB (it shows up in the search box list, after typing in first part of the name).
Seems odd that a payment to AmEx hasn't shown up yet. If you sent it Thursday or Friday, it's possible it is still en route, and I'd give it another day. If you sent it earlier, then it might be time to start looking into it, in which case it's a good thing you sent a test payment
FYI, there are those here that think that sending a payment to AmEx from AmEx if you loaded RB with an AmEx is not a good idea, myself included. However, that's not a hard-and-fast rule. But, something to think about and at least be aware of.
Good luck tracking down your payment.
Seems odd that a payment to AmEx hasn't shown up yet. If you sent it Thursday or Friday, it's possible it is still en route, and I'd give it another day. If you sent it earlier, then it might be time to start looking into it, in which case it's a good thing you sent a test payment
FYI, there are those here that think that sending a payment to AmEx from AmEx if you loaded RB with an AmEx is not a good idea, myself included. However, that's not a hard-and-fast rule. But, something to think about and at least be aware of.
Good luck tracking down your payment.
And I'm a little wary of an Amex closed loop myself, but figured it was worth the risk to meet minimum spend if I make sure the load and payment amounts don't match and I only pay it off partially from the RB.
Mar 17, 2015, 12:27 pm
#3979
Join Date: Mar 2015
Location: Cincinnati
Programs: AA, Hyatt
Posts: 371
I don't think that RedCard prepaid is technically a debit card. Looking at this page, there is no option for Amex debit. You should be able to just send a check, not sure if the IRS accepts payments that way (also this has not always been the most reliable way to pay a bill).
Looks like I'll just load onto the RedCard, and billpay myself, and then use my bank debit/atm card to pay the taxes to avoid the fee.
Appreciate the info! ^
Mar 17, 2015, 12:46 pm
#3980
Join Date: May 2011
Programs: Spg Gold, Hilton Diamond, Hyatt Diamond
Posts: 1,578
Very easy. I tell the cashier I'd like to reload the RB for $500 (or whatever amount you want), swipe the card, select credit, and sign. Always double check to make sure your RB balance shows an increase in the balance for the amount you loaded.
Edit: looks like I was posting at the same time as the p above.
Edit: looks like I was posting at the same time as the p above.
vanilla visa $20-500 I can buy at a drug store issued by Bankcorp on a CC ?
I thought that was a no no ?
Mar 17, 2015, 2:05 pm
#3981
Join Date: Feb 2015
Posts: 910
I'm sure you will be fine, but as always, if unsure try with a small amount one first so you're not stuck with it.
Mar 17, 2015, 2:12 pm
#3982
Join Date: Feb 2015
Posts: 194
Mar 17, 2015, 3:35 pm
#3984
Join Date: May 2014
Posts: 16
No. My load failed on 2/25 (the day so many people's did), and I am STILL waiting. Today is the 11th business day since I called to escalate the issue with Redbird, and I was told it would take 7-10 business days to resolve. So it is past the deadline and I am still waiting. Yesterday, I called and the lady said it could take up to 45 days...
Last edited by jtrain2009; Mar 17, 2015 at 3:41 pm
Mar 17, 2015, 4:57 pm
#3986
Join Date: Oct 2014
Location: Northern Virginia
Posts: 89
No. My load failed on 2/25 (the day so many people's did), and I am STILL waiting. Today is the 11th business day since I called to escalate the issue with Redbird, and I was told it would take 7-10 business days to resolve. So it is past the deadline and I am still waiting. Yesterday, I called and the lady said it could take up to 45 days...
I don't recall this being previously posted here, If it was I apologize for repeating it, but I noticed the following language at the bottom of my monthly statement that may help give an idea on expected timelines for this. Looks like the 45 days should potentially be expected, however, it appears that if they go this route then you should get use of the money in question within (another?) 10 business days until the investigation is complete.
"If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days. We will investigate and determine whether an error occurred within ten (10) business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10) business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten(10) business days, we may not credit your account. For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may take up to ninety (90) days to investigate your complaint of question. For new accounts, we may take up to twenty (20) business days to credit your account for the amount your think is in error. We will tell you the results within three (3) business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation."
Mar 17, 2015, 5:10 pm
#3987
Join Date: Jun 2010
Location: SNA
Programs: UA 1P, A|Club G, DL SM, SPG G
Posts: 383
I called ahead yesterday while on a trip to confirm that a local Target had these in stock. They did, but the manager was very short with me on the phone and immediately said "you can only buy one."
So, I assume all the spergs here and on Fat Wallet have been jerks to all the Target employees and will ruin it for everybody else. I assumed as such when I saw a guide on how to load 2,5k instead of the 1k because everything in life just has to be min-maxed. Can't people just be cool and calm and not try to risk everything-- including their own money-- for nominal gains?
So, I assume all the spergs here and on Fat Wallet have been jerks to all the Target employees and will ruin it for everybody else. I assumed as such when I saw a guide on how to load 2,5k instead of the 1k because everything in life just has to be min-maxed. Can't people just be cool and calm and not try to risk everything-- including their own money-- for nominal gains?
Mar 17, 2015, 5:43 pm
#3988
FlyerTalk Evangelist
Join Date: Apr 2002
Location: Madison, WI, USA
Posts: 14,162
I called ahead yesterday while on a trip to confirm that a local Target had these in stock. They did, but the manager was very short with me on the phone and immediately said "you can only buy one."
So, I assume all the spergs here and on Fat Wallet have been jerks to all the Target employees and will ruin it for everybody else. I assumed as such when I saw a guide on how to load 2,5k instead of the 1k because everything in life just has to be min-maxed. Can't people just be cool and calm and not try to risk everything-- including their own money-- for nominal gains?
So, I assume all the spergs here and on Fat Wallet have been jerks to all the Target employees and will ruin it for everybody else. I assumed as such when I saw a guide on how to load 2,5k instead of the 1k because everything in life just has to be min-maxed. Can't people just be cool and calm and not try to risk everything-- including their own money-- for nominal gains?
Mar 17, 2015, 5:50 pm
#3989
Join Date: Jan 2015
Posts: 166
Yeah, I knew that and I knew it was in the Wiki. In my original post, I was just sorta reiterating that.
And when I asked about inundating Target, I was legitimately asking you guys in the forum here if you bombard Target literally on the first of the month to do your loads, or maybe some of us stagger the loads throughout the month.
Some posters just wanna hate. What can ya do.
And when I asked about inundating Target, I was legitimately asking you guys in the forum here if you bombard Target literally on the first of the month to do your loads, or maybe some of us stagger the loads throughout the month.
Some posters just wanna hate. What can ya do.
I only started loading Redbird last two months (Feb and March). This month I started on March 3 and staggered my loads of 5K over about five days on two cards. And I ALWAYS try to read this and other forums on the day I am going to load. Saved me from going to load at Target on 2/25 or 26, I think, when people were having lots of load issues. I avoided that day or two till I read of successful loads again.
Mar 17, 2015, 6:00 pm
#3990
Join Date: Jun 2010
Location: SNA
Programs: UA 1P, A|Club G, DL SM, SPG G
Posts: 383
Considering how sensitive some people get on FlyerTalk upon any small transgression while flying (meals served out of order?! fewer free upgrades!? my god!), and how the FW people sperg out whenever some retail manager has the sense to realize that his store is being gamed and deny whatever the customer is demanding (no, this Wii isn't $50), I think it's a reasonable assumption.