Community
Wiki Posts
Search
Old Jan 10, 2015, 9:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: NoonRadar

Nov 24, 2015

Dear XXXXXXXXX,

We want to let you know that we are making a change to your Target Prepaid REDcard® by American Express, and you will no longer be able to add money from your debit card at Target stores. As always, you can continue to add money to your Prepaid REDcard by using:

• Your debit card online through your Account
• Cash at a Target Store
• Direct Deposit (You can automatically add all or part of your paycheck, government benefits and federal tax refunds to your Prepaid REDcard)


DEAD FOR DEBIT CARD LOADS EFFECTIVE 10/12/2015 - MEMO: http://frequentmiler.boardingarea.co...uests-can-use/


DEAD FOR CREDIT CARD LOADS. (Amex GCs Included)

Effective May 6, 2015 registers are hard-coded to not allow credit card reload. PIN-based debit cards are working, however YMMV. PIN-based debit cards may be refused by cashiers.


WHAT IS TARGET PREPAID REDCARD?
Prepaid Redcard is a reloadable American Express card. It is only available to purchase at select Target stores.

    WEBSITE:
    This site may error when in Firefox, especially with adding payees / bill pay. Customer service says to use Chrome or Internet Explorer.
    https://amex.serve.com/prepaidredcard

    PREPAID REDCARD LOAD LIMITS
    Cash (or debit card) loading at Target: ** - $1,000/transaction, $2,500/day and $5,000/month
    Online Debit Card Load * - $200/day and $1,000/month
    Checking/Savings Account - $2,000/month
    Checks - $2,000/day and $10,000/month
    ATM Withdrawals - $750/day and $2,000/month



    All "Monthly" limits are per calendar month and reset on the 1st of each month.
    Daily limits reset at midnight Eastern time, 9 PM Pacific time.

    *For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt.

    ATM Withdrawals:
    No-fee ATM usage at US Target stores* and U.S. Allpoint network ATMs. (ATM usage not available at any other ATMs.) Find an Allpoint ATM at: www.allpointnetwork.com Note that some ATMs only allow $400/transaction. There is a $750/day and $2,000/month limit to ATM withdrawals.

    RedCard is only available in specific Target stores and is not available in all states. Go to this site to find a list of available locations:https://amex.serve.com/prepaidredcard

    FREQUENTLY ASKED QUESTIONS
    Q: Can I reload a RB at a Target that doesn't sell RB?
    Yes. However, the cashier may not know how to do it. You may be able to coach them through it by saying "It's like reloading a Starbucks (or Gift) card". For step-by-step instructions on one method of 'coaching' new cashiers see Post#1904

    Q: Can I buy or reload a RB in North Carolina?
    See post here: http://www.flyertalk.com/forum/manuf...a-63.html#2520
    There is currently a software issue preventing any reload of any kind in NC. It is a known issue but there is no ETA on a fix.

    Q: Can I reload the RB at any register, or just at the Customer Service desk?
    It can be done at any register, however some cashiers are not trained on how to do this and you may have to go to Customer Service.

    Q: What is the most efficient way to drain a RedCard?
    Use BillPay to pay bills. For example, pay the credit card you used to load RedCard with. You can also withdraw money at ATMs.

    Q: I cant access the BillPay feature through the RB website!
    Verify that your account information correctly reflects a 10-digit phone number (including area code). Numerous people have reported that their account only had a 7-digit phone number (no area code) and that, after updating to a 10-digit phone number, BillPay miraculously started working.

    Q: Can we buy a temporary Redbird card while we still have a Bluebird or Serve account?
    Yes.

    Q: How many Redbird cards can you purchase at once?
    You can only purchase one Redbird card a day per SSN. If you plan to purchase more than one, be sure to use a different SSN for each purchase to avoid activation issues.

    Q: Can we register our temporary Redbird online while we still have a Bluebird or Serve account?
    No. You will have to cancel your Bluebird or Serve account first before registering.

    Q: How do I cancel my BlueBird or Serve Account online? Do I need to call them?
    Frequent Miler posted a useful trick that will help you cancel online How to cancel Bluebird online This works for both BlueBird and Serve.

    Q: Cancelled Bluebird, why does registering Redbird error out saying Bluebird is still active?
    If you have open transactions that have not been settled, like BillPay checks that have not yet been cashed, the account cannot settle and will not be truly closed. Thus Target will reject it until it's permanently closed.

    Q: Can we get Redbird online?
    No. The only way to get Redbird is to find a participating Target store and buy a temporary card there. Some people have purchased RB on Ebay, Amazon, or through private deals. Be aware that doing so may violate the TOS of one or more of these services. Also be aware that buying an un-activated RB, you are potentially buying "stolen" merchandise; the seller *may* have simply taken the un-activated RB cards from a target store without permission. At best they got permission from a low-level employee; they certainly are not getting permission from someone authorized to allow sale of RB outside of the current Target-authorized roll out markets. It is highly recommended to only buy already activated Redbirds because many Targets which do not offer Redbirds also will not be able to activate them and you will spend a month with the Customer Service line trying to get a new one.

    Q: Does the initial load you put in when purchasing the Redbird count against the monthly limit?
    No. After registering the Redbird online, any loads done will count against your monthly limit, even on your temp card.

    Q: Can we load Redbird with Target gift cards at Target?NO.
    When loading, the register displays a large message saying that gift cards cannot be used to pay for this transaction.

    Q: What are the card’s load limits per transaction at Target?
    [B]As of 2/2/2015 there is a maximum $1,000 load per transaction. You can no longer load the same RB multiple times (multiple swipes) in 1 transaction. Likewise, you can no longer load multiple RBs (say your's and your spouse's) in 1 transaction. Maximum of 1 load, for $1,000 per debit card payment. End of story.

    Q: What credit cards can I use to reload RedCard in Target stores?
    NONE. As of May 6, 2015, credit cards cannot be used to reload.

    Q: Can I reload with a debit card?
    Yes, but only if the debit card can be authenticated with PIN-number. Signature-based debit that processes on the Visa/MasterCard/AmEx networks will NOT work.

    Q: Can I reload with a prepaid debit card or Vanilla Visa?
    Yes, but only if you have a PIN for that card.

    Q: How can I load 2 debit cards in one transaction? Example 2x$500.
    1. Swipe debit card on my terminal after total comes up $1000.
    2. PIN pad comes up. Enter 4 digit PIN.
    3. Do you want cash back? press NO
    4. Do you want full amount on this card? press NO <<<Note: I pressed YES and did not have a step 5. - PHLisa
    5. Cashier reads something on register, asks how much on this card. $500. They push something to continue.
    6. Swipe card #2. Enter PIN
    7. Repeat 3 to 5. Total: 0.00
    8. Receipt prints. Thank cashier. The end.
    (thanks to Mamibear)

    Q: Can someone else buy a Redbird card for you?
    Yes. When you buy a temp Redbird card at Target, you have to give them your drivers license info, your SSN (can be any set of numbers, does not need to be real), birthdate, and more. Then, you have to register the card online in order to get a permanent card. In the process of registering online, they ask for the birthday of the original buyer on the first screen, but you can put your own and it will still work. Either way, you can still change the details on the following screens. I did this for my wife. I bought the card at Target and used my own driver’s license, SSN, etc. But, when I got home, I registered the card to my wife. I can’t promise this will work for everyone, but it worked for me.

    Q: Can you reload Serve/Bluebird at Target?
    No.

    Q: How do I contact Target's support team to resolve an issue with my RedCard?
    Call Target's Prepaid Resolution Team, their direct telephone number is 800 438 6468 (open from 8AM to 430PM MST).

    Q: Can you have both Redbird and AFT cards?
    Yes.
    You can have both Redbird and AFT since they are independent products.

    Q: I got a "Pending" notice that the registration is being reviewed, what now?
    Add [email protected] to your address book, and check your spam folder for an email about it. You can also call in. They will need images or faxes of:
    • Social Security Documentation (must clearly show full 9 digit Social Security Number). Choose 1 of the following options:
    ◦ Social Security Card, OR
    ◦ A Medicare insurance card
    Plus...
    • Picture ID
    ◦ A valid driver's license card OR
    ◦ A valid state issued ID OR
    ◦ A valid United States Government ID Card (e.g. Green Card) OR
    ◦ A valid United States Passport (photo page only)


    Secure Document Upload
    Here's the link to upload secure documents to REDcard: https://secure.prepaidredcard.com/User/SecureFileUpload
    Print Wikipost

    Prepaid REDcard (Target) 2015-2016

    Thread Tools
     
    Search this Thread
     
    Old Mar 17, 2015, 10:09 am
      #3961  
     
    Join Date: Sep 2004
    Posts: 18
    Originally Posted by Blootch
    1 - My failed load was on 2/26 and my money was credited back the following Tuesday (3/3)

    2 - It did not count against my monthly 5k limit for Feb. I have loaded $2500 this month, and will be interesting to see if the credit on 3/3 counts against my March limit. ?
    I can confirm that my credits (manual load by Redbird) due to failed loads on 2/25 were not counted against my March limit.
    hokie94 is offline  
    Old Mar 17, 2015, 10:14 am
      #3962  
     
    Join Date: Jan 2013
    Posts: 1,438
    Has anyone had a bad experience when electronic-transferring large amounts from your redcard account into your bank account?

    A small, test transfer just went through fine, and now I'm thinking about transferrring $4,900. Any red flags? thanks!
    cheaptom is offline  
    Old Mar 17, 2015, 10:16 am
      #3963  
     
    Join Date: Feb 2015
    Posts: 10
    I still need a Target Prepaid REDcard. Has anyone bought from "REDCARD RESALES"?

    If you Google them, they have what looks like a pretty legit website, and reasonable prices.
    skyward22 is offline  
    Old Mar 17, 2015, 10:21 am
      #3964  
     
    Join Date: Feb 2014
    Location: Washington, DC
    Posts: 22
    Originally Posted by gm9928
    The Target in Laurel, MD. Have you gone there?
    Thanks, I'll check it out this weekend.
    travelerscott is offline  
    Old Mar 17, 2015, 10:23 am
      #3965  
     
    Join Date: Jan 2015
    Posts: 54
    Originally Posted by cheaptom
    Has anyone had a bad experience when electronic-transferring large amounts from your redcard account into your bank account?

    A small, test transfer just went through fine, and now I'm thinking about transferrring $4,900. Any red flags? thanks!
    I've done $3000 once, nothing bad so far.
    laybear is offline  
    Old Mar 17, 2015, 10:28 am
      #3966  
     
    Join Date: Feb 2015
    Posts: 910
    Originally Posted by dmo580
    Should I go to a grocery store and buy some VGCs and hope to use them on Redbird? If so, how easy is it to unload a VGC onto a RB?
    Easier than eating an apple.

    You can even run them as credit, and even multiple ones per Redbird swipe..example:

    Cashier swipes Redbird on their terminal to load it with $800. On your/customer terminal you swipe the 1st gift card which has $200 on it, on prompt for pin you hit cancel and then choose credit on next prompt (some of them run as credit as soon as you hit cancel on pin, without another option for you to choose), it drains the entire $200 and loads it to Redbird, now you have $60 more to load so you proceed the same with the other gift cards on your/customer termiman.

    You can also combine gift cards with credit cards as such, all within $1K Redbird swipe limit. If so do the credit card last, so it fills in whatever amount is left for the load.

    Source: I've done it several times, all variations described above. I've only done 2-3 gift cards per load, but I believe someone on Reddit tested the limit and its 7 or 8 per load, if I recall correctly.

    Last edited by NoonRadar; Mar 17, 2015 at 10:34 am
    NoonRadar is offline  
    Old Mar 17, 2015, 10:30 am
      #3967  
     
    Join Date: Mar 2011
    Posts: 137
    Originally Posted by dmo580
    If so, how easy is it to unload a VGC onto a RB?
    Very easy. I tell the cashier I'd like to reload the RB for $500 (or whatever amount you want), swipe the card, select credit, and sign. Always double check to make sure your RB balance shows an increase in the balance for the amount you loaded.

    Edit: looks like I was posting at the same time as the p above.
    0limits is offline  
    Old Mar 17, 2015, 10:47 am
      #3968  
     
    Join Date: Feb 2009
    Programs: UA, AA, Marriott Rewards
    Posts: 67
    Originally Posted by NoonRadar
    Easier than eating an apple.

    You can even run them as credit, and even multiple ones per Redbird swipe..example:

    Cashier swipes Redbird on their terminal to load it with $800. On your/customer terminal you swipe the 1st gift card which has $200 on it, on prompt for pin you hit cancel and then choose credit on next prompt (some of them run as credit as soon as you hit cancel on pin, without another option for you to choose), it drains the entire $200 and loads it to Redbird, now you have $60 more to load so you proceed the same with the other gift cards on your/customer termiman.

    You can also combine gift cards with credit cards as such, all within $1K Redbird swipe limit. If so do the credit card last, so it fills in whatever amount is left for the load.

    Source: I've done it several times, all variations described above. I've only done 2-3 gift cards per load, but I believe someone on Reddit tested the limit and its 7 or 8 per load, if I recall correctly.
    Good info, thanks. My grocery store does not carry VGC's, but does sell variable Visa gc's from Metabank. Any problems loading RB's with these?
    winger13 is offline  
    Old Mar 17, 2015, 10:57 am
      #3969  
     
    Join Date: Jan 2013
    Posts: 1,438
    Originally Posted by 0limits
    Very easy. I tell the cashier I'd like to reload the RB for $500 (or whatever amount you want), swipe the card, select credit, and sign. Always double check to make sure your RB balance shows an increase in the balance for the amount you loaded.

    Edit: looks like I was posting at the same time as the p above.
    Please direct me to the proper thread if I am off-base, but why would you buy a VGC (with a credit card I presume), and then load the redbird with the VGC? You can just load the RB directly with the CC and skip the VGC in between. I assume it's the type of card you're using to get extra bumps?
    cheaptom is offline  
    Old Mar 17, 2015, 11:01 am
      #3970  
     
    Join Date: Mar 2010
    Posts: 140
    One of the Target's I went to today now has a store policy of $1000 per card per day. The register didn't stop the second load, but they kept checking with their manager who would only allow $1000 per card per day. Seems like they had a staff meeting about it. Has anyone experienced this at other Targets?
    BillyFlyer is offline  
    Old Mar 17, 2015, 11:24 am
      #3971  
     
    Join Date: Jan 2015
    Posts: 129
    Quick questions on the billpay feature. For a credit card is "account number" just your card number? And does the electronic billpay really only take 1-2 business days or is it usually longer? I ask because I tried sending a test payment to my Amex last week and it hasn't shown up yet.
    nivekious is offline  
    Old Mar 17, 2015, 11:24 am
      #3972  
     
    Join Date: Feb 2015
    Location: Sacramento
    Programs: RR, QS, AS MP, SPG
    Posts: 233
    Finished off my March $5k with a $94.02 load today no issues.
    CASACW2 is offline  
    Old Mar 17, 2015, 11:26 am
      #3973  
     
    Join Date: Aug 2014
    Posts: 5
    Originally Posted by BillyFlyer
    One of the Target's I went to today now has a store policy of $1000 per card per day. The register didn't stop the second load, but they kept checking with their manager who would only allow $1000 per card per day. Seems like they had a staff meeting about it. Has anyone experienced this at other Targets?
    I have. It was at a Target that's pretty well-known for MSers.
    Infina is offline  
    Old Mar 17, 2015, 11:29 am
      #3974  
     
    Join Date: Mar 2015
    Posts: 16
    Originally Posted by hokie94
    I can confirm that my credits (manual load by Redbird) due to failed loads on 2/25 were not counted against my March limit.
    Thanks for the info!
    shablagoo is offline  
    Old Mar 17, 2015, 11:41 am
      #3975  
     
    Join Date: Mar 2015
    Location: Cincinnati
    Programs: AA, Hyatt
    Posts: 371
    Been a lurker for a while, but registered to see if anyone had the same thought process as me.

    I owe about 2k in taxes to the Fed and State IRS. Both of which I would like to do the following:

    Put the money on my RedCard from my highest cashboack/rewards card (in my case, the Arrival+) to take advantage of the 2.2% reward. Then use the RedCard to pay through valuetaxpayment for the $2.49 flat debit card fee.

    Did anyone else do something similar? I am thinking this shouldnt be an issue, and would be a smarter use of my Tax payments.
    shitrus is offline  


    Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

    This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.