Jan 10, 2015, 9:20 pm
Last edit by: NoonRadar
Nov 24, 2015
Dear XXXXXXXXX,
We want to let you know that we are making a change to your Target Prepaid REDcard® by American Express, and you will no longer be able to add money from your debit card at Target stores. As always, you can continue to add money to your Prepaid REDcard by using:
• Your debit card online through your Account
• Cash at a Target Store
• Direct Deposit (You can automatically add all or part of your paycheck, government benefits and federal tax refunds to your Prepaid REDcard)
DEAD FOR DEBIT CARD LOADS EFFECTIVE 10/12/2015 - MEMO: http://frequentmiler.boardingarea.co...uests-can-use/
DEAD FOR CREDIT CARD LOADS. (Amex GCs Included)
Effective May 6, 2015 registers are hard-coded to not allow credit card reload. PIN-based debit cards are working, however YMMV. PIN-based debit cards may be refused by cashiers.
WHAT IS TARGET PREPAID REDCARD?
Prepaid Redcard is a reloadable American Express card. It is only available to purchase at select Target stores.
WEBSITE:
This site may error when in Firefox, especially with adding payees / bill pay. Customer service says to use Chrome or Internet Explorer.
https://amex.serve.com/prepaidredcard
PREPAID REDCARD LOAD LIMITS
Cash (or debit card) loading at Target: ** - $1,000/transaction, $2,500/day and $5,000/month
Online Debit Card Load * - $200/day and $1,000/month
Checking/Savings Account - $2,000/month
Checks - $2,000/day and $10,000/month
ATM Withdrawals - $750/day and $2,000/month
All "Monthly" limits are per calendar month and reset on the 1st of each month.
Daily limits reset at midnight Eastern time, 9 PM Pacific time.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt.
ATM Withdrawals:
No-fee ATM usage at US Target stores* and U.S. Allpoint network ATMs. (ATM usage not available at any other ATMs.) Find an Allpoint ATM at: www.allpointnetwork.com Note that some ATMs only allow $400/transaction. There is a $750/day and $2,000/month limit to ATM withdrawals.
RedCard is only available in specific Target stores and is not available in all states. Go to this site to find a list of available locations:https://amex.serve.com/prepaidredcard
FREQUENTLY ASKED QUESTIONS
Q: Can I reload a RB at a Target that doesn't sell RB?
Yes. However, the cashier may not know how to do it. You may be able to coach them through it by saying "It's like reloading a Starbucks (or Gift) card". For step-by-step instructions on one method of 'coaching' new cashiers see Post#1904
Q: Can I buy or reload a RB in North Carolina?
See post here: http://www.flyertalk.com/forum/manuf...a-63.html#2520
There is currently a software issue preventing any reload of any kind in NC. It is a known issue but there is no ETA on a fix.
Q: Can I reload the RB at any register, or just at the Customer Service desk?
It can be done at any register, however some cashiers are not trained on how to do this and you may have to go to Customer Service.
Q: What is the most efficient way to drain a RedCard?
Use BillPay to pay bills. For example, pay the credit card you used to load RedCard with. You can also withdraw money at ATMs.
Q: I cant access the BillPay feature through the RB website!
Verify that your account information correctly reflects a 10-digit phone number (including area code). Numerous people have reported that their account only had a 7-digit phone number (no area code) and that, after updating to a 10-digit phone number, BillPay miraculously started working.
Q: Can we buy a temporary Redbird card while we still have a Bluebird or Serve account?
Yes.
Q: How many Redbird cards can you purchase at once?
You can only purchase one Redbird card a day per SSN. If you plan to purchase more than one, be sure to use a different SSN for each purchase to avoid activation issues.
Q: Can we register our temporary Redbird online while we still have a Bluebird or Serve account?
No. You will have to cancel your Bluebird or Serve account first before registering.
Q: How do I cancel my BlueBird or Serve Account online? Do I need to call them?
Frequent Miler posted a useful trick that will help you cancel online How to cancel Bluebird online This works for both BlueBird and Serve.
Q: Cancelled Bluebird, why does registering Redbird error out saying Bluebird is still active?
If you have open transactions that have not been settled, like BillPay checks that have not yet been cashed, the account cannot settle and will not be truly closed. Thus Target will reject it until it's permanently closed.
Q: Can we get Redbird online?
No. The only way to get Redbird is to find a participating Target store and buy a temporary card there. Some people have purchased RB on Ebay, Amazon, or through private deals. Be aware that doing so may violate the TOS of one or more of these services. Also be aware that buying an un-activated RB, you are potentially buying "stolen" merchandise; the seller *may* have simply taken the un-activated RB cards from a target store without permission. At best they got permission from a low-level employee; they certainly are not getting permission from someone authorized to allow sale of RB outside of the current Target-authorized roll out markets. It is highly recommended to only buy already activated Redbirds because many Targets which do not offer Redbirds also will not be able to activate them and you will spend a month with the Customer Service line trying to get a new one.
Q: Does the initial load you put in when purchasing the Redbird count against the monthly limit?
No. After registering the Redbird online, any loads done will count against your monthly limit, even on your temp card.
Q: Can we load Redbird with Target gift cards at Target?NO.
When loading, the register displays a large message saying that gift cards cannot be used to pay for this transaction.
Q: What are the card’s load limits per transaction at Target?
[B]As of 2/2/2015 there is a maximum $1,000 load per transaction. You can no longer load the same RB multiple times (multiple swipes) in 1 transaction. Likewise, you can no longer load multiple RBs (say your's and your spouse's) in 1 transaction. Maximum of 1 load, for $1,000 per debit card payment. End of story.
Q: What credit cards can I use to reload RedCard in Target stores?
NONE. As of May 6, 2015, credit cards cannot be used to reload.
Q: Can I reload with a debit card?
Yes, but only if the debit card can be authenticated with PIN-number. Signature-based debit that processes on the Visa/MasterCard/AmEx networks will NOT work.
Q: Can I reload with a prepaid debit card or Vanilla Visa?
Yes, but only if you have a PIN for that card.
Q: How can I load 2 debit cards in one transaction? Example 2x$500.
1. Swipe debit card on my terminal after total comes up $1000.
2. PIN pad comes up. Enter 4 digit PIN.
3. Do you want cash back? press NO
4. Do you want full amount on this card? press NO <<<Note: I pressed YES and did not have a step 5. - PHLisa
5. Cashier reads something on register, asks how much on this card. $500. They push something to continue.
6. Swipe card #2. Enter PIN
7. Repeat 3 to 5. Total: 0.00
8. Receipt prints. Thank cashier. The end.
(thanks to Mamibear)
Q: Can someone else buy a Redbird card for you?
Yes. When you buy a temp Redbird card at Target, you have to give them your drivers license info, your SSN (can be any set of numbers, does not need to be real), birthdate, and more. Then, you have to register the card online in order to get a permanent card. In the process of registering online, they ask for the birthday of the original buyer on the first screen, but you can put your own and it will still work. Either way, you can still change the details on the following screens. I did this for my wife. I bought the card at Target and used my own driver’s license, SSN, etc. But, when I got home, I registered the card to my wife. I can’t promise this will work for everyone, but it worked for me.
Q: Can you reload Serve/Bluebird at Target?
No.
Q: How do I contact Target's support team to resolve an issue with my RedCard?
Call Target's Prepaid Resolution Team, their direct telephone number is 800 438 6468 (open from 8AM to 430PM MST).
Q: Can you have both Redbird and AFT cards?
Yes.
You can have both Redbird and AFT since they are independent products.
Q: I got a "Pending" notice that the registration is being reviewed, what now?
Add [email protected] to your address book, and check your spam folder for an email about it. You can also call in. They will need images or faxes of:
• Social Security Documentation (must clearly show full 9 digit Social Security Number). Choose 1 of the following options:
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
Secure Document Upload
Here's the link to upload secure documents to REDcard: https://secure.prepaidredcard.com/User/SecureFileUpload
Prepaid REDcard (Target) 2015-2016
Apr 22, 2015, 7:35 am
#5461
Join Date: May 2011
Posts: 117
I don't think you've taken the time to read my posts. First I tried the Moline store. They rejected me. Then I tried the Davenport store. They rejected me too. I waited a few days, and tried the Moline store again (different shifts, different cashier), utilizing the advice I read from the posts in this thread. Again, rejected. I'm trying to be polite to the employees and not throw a hissyfit in the store.
You are right. I am new to this. My thoughts on the survey is that it will reach a store manager, who might do a little research and write back to me saying "Sorry, we were misinformed. You can reload your card at our location." Worst case they just write back and say Yeah, we can't reload it. And I provide some information for others in my area.
You are right. I am new to this. My thoughts on the survey is that it will reach a store manager, who might do a little research and write back to me saying "Sorry, we were misinformed. You can reload your card at our location." Worst case they just write back and say Yeah, we can't reload it. And I provide some information for others in my area.
Apr 22, 2015, 7:40 am
#5462
Join Date: Oct 2010
Location: BOS
Posts: 814
You want some tips? Fine.
Re-frikking-lax. Chill out for a day or two, and try again. Go to a different Target, or go back to that one when a different shift is working, find a different cashier. Read this thread for a bit - you will find that 98% of difficulties are caused by 1) clueless cashiers who just make stuff up; 2) clueless MSers who have no common sense; 3) clueless local management who have no common sense and make stuff up.
Don't throw a hissyfit if your first attempt to get in on the redbird orgy is not 100% successful. Learn more, take your time, and your luck will improve.
Nothing good can possibly come from filling out an online survey....but bad things can.
Is it a terrible idea? Meh - probably not a disastrously terrible on, but it's certainly not going to help you or anyone else, it could hurt everyone, and it's completely unnecessary and useless.
You obviously are very, very new to all this. You need to learn a lot more and develop a bit of sense.
Re-frikking-lax. Chill out for a day or two, and try again. Go to a different Target, or go back to that one when a different shift is working, find a different cashier. Read this thread for a bit - you will find that 98% of difficulties are caused by 1) clueless cashiers who just make stuff up; 2) clueless MSers who have no common sense; 3) clueless local management who have no common sense and make stuff up.
Don't throw a hissyfit if your first attempt to get in on the redbird orgy is not 100% successful. Learn more, take your time, and your luck will improve.
Nothing good can possibly come from filling out an online survey....but bad things can.
Is it a terrible idea? Meh - probably not a disastrously terrible on, but it's certainly not going to help you or anyone else, it could hurt everyone, and it's completely unnecessary and useless.
You obviously are very, very new to all this. You need to learn a lot more and develop a bit of sense.
Apr 22, 2015, 8:24 am
#5463
Join Date: Apr 2015
Posts: 11
I, too, was rejected at the Moline Target store last Month (March). Up to then, the service desk persons, were always accommodating and I had no issues. But the last time, also in March, that I went in, the person at the service desk, said she would need to have a supervisor talk with me. He indicated that there were some 'internal accounting' problems, and would no longer allow loading RC with a CC. I did tell him that I had loaded RC there previously, with no problems, which, of course didn't faze him in the least bit. Oh well, just moved on to a different Target. We, wife and I both, have switched a lot of our 'in store' buying from Walmart to Target, since we can get the 5% discount by using RedCard. But no longer any reason to walk into the Moline Target.
Apr 22, 2015, 8:25 am
#5464
Join Date: Aug 2011
Location: sfo
Posts: 53
If you live on the peninsula of SF, what's your experience with RB CC loads? I have a softcard serve card (it's actually still working for some reason) and am thinking about making the switch. I'll probably switch in May if I can't load the full amount on serve.
Apr 22, 2015, 8:34 am
#5465
Join Date: May 2011
Posts: 117
Since then, I have loaded once at Burlington, and twice at Rochester, Minn. (Wife and I both use RC), and have loaded the maximum, each trip, on two different cards. I was next to the Moline store again, yesterday, but since we were both loaded for April, I ate lunch at HY-Vee instead. (And bought a bottle of good 1.75L Bourbon.)
Apr 22, 2015, 9:28 am
#5467
Join Date: Jun 2011
Posts: 800
[QUOTE=trey;24703328]
Log in - Go to Customer Center on the right column.
Click "Change mailing address, phone and/or email"
Add a phone number, make it primary and under each number's preferences click "Allow phone calls and text messages."
Click continue - Done.
Click "Change mailing address, phone and/or email"
Add a phone number, make it primary and under each number's preferences click "Allow phone calls and text messages."
Click continue - Done.
Apr 22, 2015, 9:56 am
#5468
Join Date: Feb 2015
Posts: 910
I'm not in SF Bay area but have many personal data points (of people who got and use Redbird) with no issue, also people have reported here and on other blogs loading there with no issue.
Apr 22, 2015, 10:28 am
#5469
Join Date: Mar 2013
Posts: 95
I live in South Bay specifically and will be receiving my card in the mail in a few days (got a friend to buy from another State). I will report back with my results. Hoping to use the temp card this weekend ^
Apr 22, 2015, 11:07 am
#5470
Join Date: Mar 2012
Posts: 407
How many ppl load others cards? And how many of those are names of different genders?
It seems to be if I go at 8-10am in the morning, they're less likely to ask me to match ID to card. (well, as long as the high school kids aren't working), but I'm skeptical of switching all bluebirds to redbirds for this reason (well, that and a 90 minute drive to go get them)
It seems to be if I go at 8-10am in the morning, they're less likely to ask me to match ID to card. (well, as long as the high school kids aren't working), but I'm skeptical of switching all bluebirds to redbirds for this reason (well, that and a 90 minute drive to go get them)
Apr 22, 2015, 11:09 am
#5471
Join Date: Jun 2011
Posts: 800
How many ppl load others cards? And how many of those are names of different genders?
It seems to be if I go at 8-10am in the morning, they're less likely to ask me to match ID to card. (well, as long as the high school kids aren't working), but I'm skeptical of switching all bluebirds to redbirds for this reason (well, that and a 90 minute drive to go get them)
It seems to be if I go at 8-10am in the morning, they're less likely to ask me to match ID to card. (well, as long as the high school kids aren't working), but I'm skeptical of switching all bluebirds to redbirds for this reason (well, that and a 90 minute drive to go get them)
Apr 22, 2015, 11:13 am
#5473
Join Date: Jun 2011
Posts: 800
Apr 22, 2015, 11:21 am
#5474
Join Date: Jul 2009
Location: Chicago
Posts: 31
How many ppl load others cards? And how many of those are names of different genders?
It seems to be if I go at 8-10am in the morning, they're less likely to ask me to match ID to card. (well, as long as the high school kids aren't working), but I'm skeptical of switching all bluebirds to redbirds for this reason (well, that and a 90 minute drive to go get them)
It seems to be if I go at 8-10am in the morning, they're less likely to ask me to match ID to card. (well, as long as the high school kids aren't working), but I'm skeptical of switching all bluebirds to redbirds for this reason (well, that and a 90 minute drive to go get them)
from what i remember, the best method is to bring a copy of the constitution and quote the part where it says they have no right to check your id. better to highlight before you go to save time.
Apr 22, 2015, 11:24 am
#5475
Join Date: Jun 2011
Posts: 800
its totally case by case whether they check id. theres a whole discussion in this thread about it, including a bunch of datapoints re various locations.
from what i remember, the best method is to bring a copy of the constitution and quote the part where it says they have no right to check your id. better to highlight before you go to save time.
from what i remember, the best method is to bring a copy of the constitution and quote the part where it says they have no right to check your id. better to highlight before you go to save time.