Jan 10, 2015, 9:20 pm
Last edit by: NoonRadar
Nov 24, 2015
Dear XXXXXXXXX,
We want to let you know that we are making a change to your Target Prepaid REDcard® by American Express, and you will no longer be able to add money from your debit card at Target stores. As always, you can continue to add money to your Prepaid REDcard by using:
• Your debit card online through your Account
• Cash at a Target Store
• Direct Deposit (You can automatically add all or part of your paycheck, government benefits and federal tax refunds to your Prepaid REDcard)
DEAD FOR DEBIT CARD LOADS EFFECTIVE 10/12/2015 - MEMO: http://frequentmiler.boardingarea.co...uests-can-use/
DEAD FOR CREDIT CARD LOADS. (Amex GCs Included)
Effective May 6, 2015 registers are hard-coded to not allow credit card reload. PIN-based debit cards are working, however YMMV. PIN-based debit cards may be refused by cashiers.
WHAT IS TARGET PREPAID REDCARD?
Prepaid Redcard is a reloadable American Express card. It is only available to purchase at select Target stores.
WEBSITE:
This site may error when in Firefox, especially with adding payees / bill pay. Customer service says to use Chrome or Internet Explorer.
https://amex.serve.com/prepaidredcard
PREPAID REDCARD LOAD LIMITS
Cash (or debit card) loading at Target: ** - $1,000/transaction, $2,500/day and $5,000/month
Online Debit Card Load * - $200/day and $1,000/month
Checking/Savings Account - $2,000/month
Checks - $2,000/day and $10,000/month
ATM Withdrawals - $750/day and $2,000/month
All "Monthly" limits are per calendar month and reset on the 1st of each month.
Daily limits reset at midnight Eastern time, 9 PM Pacific time.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt.
ATM Withdrawals:
No-fee ATM usage at US Target stores* and U.S. Allpoint network ATMs. (ATM usage not available at any other ATMs.) Find an Allpoint ATM at: www.allpointnetwork.com Note that some ATMs only allow $400/transaction. There is a $750/day and $2,000/month limit to ATM withdrawals.
RedCard is only available in specific Target stores and is not available in all states. Go to this site to find a list of available locations:https://amex.serve.com/prepaidredcard
FREQUENTLY ASKED QUESTIONS
Q: Can I reload a RB at a Target that doesn't sell RB?
Yes. However, the cashier may not know how to do it. You may be able to coach them through it by saying "It's like reloading a Starbucks (or Gift) card". For step-by-step instructions on one method of 'coaching' new cashiers see Post#1904
Q: Can I buy or reload a RB in North Carolina?
See post here: http://www.flyertalk.com/forum/manuf...a-63.html#2520
There is currently a software issue preventing any reload of any kind in NC. It is a known issue but there is no ETA on a fix.
Q: Can I reload the RB at any register, or just at the Customer Service desk?
It can be done at any register, however some cashiers are not trained on how to do this and you may have to go to Customer Service.
Q: What is the most efficient way to drain a RedCard?
Use BillPay to pay bills. For example, pay the credit card you used to load RedCard with. You can also withdraw money at ATMs.
Q: I cant access the BillPay feature through the RB website!
Verify that your account information correctly reflects a 10-digit phone number (including area code). Numerous people have reported that their account only had a 7-digit phone number (no area code) and that, after updating to a 10-digit phone number, BillPay miraculously started working.
Q: Can we buy a temporary Redbird card while we still have a Bluebird or Serve account?
Yes.
Q: How many Redbird cards can you purchase at once?
You can only purchase one Redbird card a day per SSN. If you plan to purchase more than one, be sure to use a different SSN for each purchase to avoid activation issues.
Q: Can we register our temporary Redbird online while we still have a Bluebird or Serve account?
No. You will have to cancel your Bluebird or Serve account first before registering.
Q: How do I cancel my BlueBird or Serve Account online? Do I need to call them?
Frequent Miler posted a useful trick that will help you cancel online How to cancel Bluebird online This works for both BlueBird and Serve.
Q: Cancelled Bluebird, why does registering Redbird error out saying Bluebird is still active?
If you have open transactions that have not been settled, like BillPay checks that have not yet been cashed, the account cannot settle and will not be truly closed. Thus Target will reject it until it's permanently closed.
Q: Can we get Redbird online?
No. The only way to get Redbird is to find a participating Target store and buy a temporary card there. Some people have purchased RB on Ebay, Amazon, or through private deals. Be aware that doing so may violate the TOS of one or more of these services. Also be aware that buying an un-activated RB, you are potentially buying "stolen" merchandise; the seller *may* have simply taken the un-activated RB cards from a target store without permission. At best they got permission from a low-level employee; they certainly are not getting permission from someone authorized to allow sale of RB outside of the current Target-authorized roll out markets. It is highly recommended to only buy already activated Redbirds because many Targets which do not offer Redbirds also will not be able to activate them and you will spend a month with the Customer Service line trying to get a new one.
Q: Does the initial load you put in when purchasing the Redbird count against the monthly limit?
No. After registering the Redbird online, any loads done will count against your monthly limit, even on your temp card.
Q: Can we load Redbird with Target gift cards at Target?NO.
When loading, the register displays a large message saying that gift cards cannot be used to pay for this transaction.
Q: What are the card’s load limits per transaction at Target?
[B]As of 2/2/2015 there is a maximum $1,000 load per transaction. You can no longer load the same RB multiple times (multiple swipes) in 1 transaction. Likewise, you can no longer load multiple RBs (say your's and your spouse's) in 1 transaction. Maximum of 1 load, for $1,000 per debit card payment. End of story.
Q: What credit cards can I use to reload RedCard in Target stores?
NONE. As of May 6, 2015, credit cards cannot be used to reload.
Q: Can I reload with a debit card?
Yes, but only if the debit card can be authenticated with PIN-number. Signature-based debit that processes on the Visa/MasterCard/AmEx networks will NOT work.
Q: Can I reload with a prepaid debit card or Vanilla Visa?
Yes, but only if you have a PIN for that card.
Q: How can I load 2 debit cards in one transaction? Example 2x$500.
1. Swipe debit card on my terminal after total comes up $1000.
2. PIN pad comes up. Enter 4 digit PIN.
3. Do you want cash back? press NO
4. Do you want full amount on this card? press NO <<<Note: I pressed YES and did not have a step 5. - PHLisa
5. Cashier reads something on register, asks how much on this card. $500. They push something to continue.
6. Swipe card #2. Enter PIN
7. Repeat 3 to 5. Total: 0.00
8. Receipt prints. Thank cashier. The end.
(thanks to Mamibear)
Q: Can someone else buy a Redbird card for you?
Yes. When you buy a temp Redbird card at Target, you have to give them your drivers license info, your SSN (can be any set of numbers, does not need to be real), birthdate, and more. Then, you have to register the card online in order to get a permanent card. In the process of registering online, they ask for the birthday of the original buyer on the first screen, but you can put your own and it will still work. Either way, you can still change the details on the following screens. I did this for my wife. I bought the card at Target and used my own driver’s license, SSN, etc. But, when I got home, I registered the card to my wife. I can’t promise this will work for everyone, but it worked for me.
Q: Can you reload Serve/Bluebird at Target?
No.
Q: How do I contact Target's support team to resolve an issue with my RedCard?
Call Target's Prepaid Resolution Team, their direct telephone number is 800 438 6468 (open from 8AM to 430PM MST).
Q: Can you have both Redbird and AFT cards?
Yes.
You can have both Redbird and AFT since they are independent products.
Q: I got a "Pending" notice that the registration is being reviewed, what now?
Add [email protected] to your address book, and check your spam folder for an email about it. You can also call in. They will need images or faxes of:
• Social Security Documentation (must clearly show full 9 digit Social Security Number). Choose 1 of the following options:
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
Secure Document Upload
Here's the link to upload secure documents to REDcard: https://secure.prepaidredcard.com/User/SecureFileUpload
Prepaid REDcard (Target) 2015-2016
Jan 31, 2015, 7:37 am
#1486
Join Date: Jan 2015
Posts: 19
Tried to load my new citi AAvantage platume on Thursday for 1k declined and I had to call, tried again and it was approved. Tried Friday and the same thing happened, this is starting to become a pain.
Has anyone had any trouble with the ritz carlton card? I tried and got the same error as citi, called and they said there was no alert, I did not try again.
Has anyone had any trouble with the ritz carlton card? I tried and got the same error as citi, called and they said there was no alert, I did not try again.
Jan 31, 2015, 8:47 am
#1488
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Just checked my Target receipt from yesterday's load to make sure I hadn't tried to do something stupid. But no, my receipt says $500, + $500, + $500= $1500. I thought she tried $1K, + $1k at first, and that resulted in amount too small. But maybe she actually tried $2K in one lump, which if true would explain it. I'll have to be very explicit today. Especially as this is the last day to do the remaining $2500 for this month on my 3rd card.
Jan 31, 2015, 8:56 am
#1489
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
One of the best ways is if she is a member of a credit union to try to get one of their cards, they are usually more likely to approve one with either a cash deposit or a very small CL. Obviously I don't know her situation for the bankruptcy but I am always hesitant to get someone involved who has had problems with their finances before. Otherwise she may just have to wait, but I do know people who have gotten from a credit union. Good luck.
And yes, it seems that BK was a real wake up call for her. She seems to be handling her credit responsibly now, or else we wouldn't even think of encouraging her to play this game. Nevertheless, I'll reinforce that caution when I give her any information about getting new ccs.
My DW just added that in the 4 years since their BK, they managed to save up enough money to qualify to buy a $850K home. So they must be really doing things differently now.
Jan 31, 2015, 9:20 am
#1490
Join Date: May 2014
Location: Central VA/LYH/ROA
Programs: BA, AA, SPG, HLTN, ETC
Posts: 365
anyone try to load in NC this week where it has been giving the refund error upon swipe? Havn't tried in a couple of weeks so thought i might make a trip over to the local store to try once more. Moving to VA this coming week so if not its ok...just would be awesome to load some today before the months out.
Jan 31, 2015, 9:29 am
#1491
Join Date: Aug 2010
Posts: 149
I tried my Ritz card yesterday for $2500. I had just opened it and only put $400 on it in one prior purchase. Was declined for the $2500. Never got a text message so called in, took about 5 minutes and 15 questions to clear the alert and then went through.
Jan 31, 2015, 10:36 am
#1492
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Tried to load my new citi AAvantage platume on Thursday for 1k declined and I had to call, tried again and it was approved. Tried Friday and the same thing happened, this is starting to become a pain.
Has anyone had any trouble with the ritz carlton card? I tried and got the same error as citi, called and they said there was no alert, I did not try again.
Has anyone had any trouble with the ritz carlton card? I tried and got the same error as citi, called and they said there was no alert, I did not try again.
Jan 31, 2015, 10:44 am
#1493
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Jan 31, 2015, 10:50 am
#1494
Join Date: May 2014
Location: Central VA/LYH/ROA
Programs: BA, AA, SPG, HLTN, ETC
Posts: 365
anyone try to load in NC this week where it has been giving the refund error upon swipe? Havn't tried in a couple of weeks so thought i might make a trip over to the local store to try once more. Moving to VA this coming week so if not its ok...just would be awesome to load some today before the months out.
Jan 31, 2015, 10:55 am
#1495
Join Date: Dec 2014
Location: RDU/GSO
Programs: BA,UA,WN,AA,UR,IHG Spire,Hyatt Diamond,Hilton Gold
Posts: 10
Additional NC datapoints
NC state bird may be a red bird, but Targets not cooperating:
Target @ Burlington/Alamance Crossing/Elon: No luck ("incompatible software")
Target @ Durham/South Square/near Duke: No luck ("incompatible software")
Neither store had any idea as to when loading might be possible.
Target @ Burlington/Alamance Crossing/Elon: No luck ("incompatible software")
Target @ Durham/South Square/near Duke: No luck ("incompatible software")
Neither store had any idea as to when loading might be possible.
Jan 31, 2015, 10:57 am
#1496
Join Date: Jul 2012
Location: Beverly Hills
Posts: 713
Any reason to be cautious about loading Red with Amex Charge Cards re: financial review? I have $10k to spend on my recently upgraded Biz Platinum for 30k MR points. Never MSd on any of my AMEX charge cards before because of the MRs people were receiving, starting with Mint, then VRs, etc.
If I do, it would probably be 3 ~$2500-ish loads but in random amounts like $2478.31. And with other items.
Did I hear a while back that from the merchant side, AMEX can sometimes see what is being purchased?
If I do, it would probably be 3 ~$2500-ish loads but in random amounts like $2478.31. And with other items.
Did I hear a while back that from the merchant side, AMEX can sometimes see what is being purchased?
Jan 31, 2015, 11:29 am
#1497
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Any reason to be cautious about loading Red with Amex Charge Cards re: financial review? I have $10k to spend on my recently upgraded Biz Platinum for 30k MR points. Never MSd on any of my AMEX charge cards before because of the MRs people were receiving, starting with Mint, then VRs, etc.
If I do, it would probably be 3 ~$2500-ish loads but in random amounts like $2478.31. And with other items.
Did I hear a while back that from the merchant side, AMEX can sometimes see what is being purchased?
If I do, it would probably be 3 ~$2500-ish loads but in random amounts like $2478.31. And with other items.
Did I hear a while back that from the merchant side, AMEX can sometimes see what is being purchased?
I did $8K, in even $2000 RB loads to two different RBs, 2 separate $500 GC purchases at Safeway, and $1000 in regular spend in less than 2 weeks. Not a peep from AMEX, not even a FA. And I do have a history of MSing with the AMEX HH card at Safeway, several thousand $ a month, and they still targeted me for the Bus Plat. So I don't think you have anything to worry about. Just don't charge up to your CL, pay it off, then charge back to your CL, several times a month, and you should be fine.
Jan 31, 2015, 11:40 am
#1498
Join Date: Oct 2014
Posts: 2
Hello, I was trying to jump into getting a redcard at the target located in white plains but I was shocked that they want a blank check in order to buy one. Has this happened to anybody? Could this mean that the only way to load the redcard at this target is only by funding from your checking account?
Jan 31, 2015, 11:41 am
#1499
Join Date: Jul 2012
Location: Beverly Hills
Posts: 713
Can one *reload* the temporary card, up to $500?
When I bought my father's Redbird, I loaded with only $20 because I didn't know if I would hit the 30 day barrier between Blue and Red (and didn't want $500 hanging in the balance).
Can I go back and load $480 before the perm card gets here?
When I bought my father's Redbird, I loaded with only $20 because I didn't know if I would hit the 30 day barrier between Blue and Red (and didn't want $500 hanging in the balance).
Can I go back and load $480 before the perm card gets here?
Jan 31, 2015, 11:51 am
#1500
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Hello, I was trying to jump into getting a redcard at the target located in white plains but I was shocked that they want a blank check in order to buy one. Has this happened to anybody? Could this mean that the only way to load the redcard at this target is only by funding from your checking account?
The card they were trying to give you is a debit card, tied directly to your checking account, so that's why they wanted the check. You don't want that card.
You have to ask for the "prepaid" card very specifically, since if the store doesn't have them yet, they can easily misunderstand what card you are asking for. As you found out....