Jan 10, 2015, 9:20 pm
Last edit by: NoonRadar
Nov 24, 2015
Dear XXXXXXXXX,
We want to let you know that we are making a change to your Target Prepaid REDcard® by American Express, and you will no longer be able to add money from your debit card at Target stores. As always, you can continue to add money to your Prepaid REDcard by using:
• Your debit card online through your Account
• Cash at a Target Store
• Direct Deposit (You can automatically add all or part of your paycheck, government benefits and federal tax refunds to your Prepaid REDcard)
DEAD FOR DEBIT CARD LOADS EFFECTIVE 10/12/2015 - MEMO: http://frequentmiler.boardingarea.co...uests-can-use/
DEAD FOR CREDIT CARD LOADS. (Amex GCs Included)
Effective May 6, 2015 registers are hard-coded to not allow credit card reload. PIN-based debit cards are working, however YMMV. PIN-based debit cards may be refused by cashiers.
WHAT IS TARGET PREPAID REDCARD?
Prepaid Redcard is a reloadable American Express card. It is only available to purchase at select Target stores.
WEBSITE:
This site may error when in Firefox, especially with adding payees / bill pay. Customer service says to use Chrome or Internet Explorer.
https://amex.serve.com/prepaidredcard
PREPAID REDCARD LOAD LIMITS
Cash (or debit card) loading at Target: ** - $1,000/transaction, $2,500/day and $5,000/month
Online Debit Card Load * - $200/day and $1,000/month
Checking/Savings Account - $2,000/month
Checks - $2,000/day and $10,000/month
ATM Withdrawals - $750/day and $2,000/month
All "Monthly" limits are per calendar month and reset on the 1st of each month.
Daily limits reset at midnight Eastern time, 9 PM Pacific time.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt.
ATM Withdrawals:
No-fee ATM usage at US Target stores* and U.S. Allpoint network ATMs. (ATM usage not available at any other ATMs.) Find an Allpoint ATM at: www.allpointnetwork.com Note that some ATMs only allow $400/transaction. There is a $750/day and $2,000/month limit to ATM withdrawals.
RedCard is only available in specific Target stores and is not available in all states. Go to this site to find a list of available locations:https://amex.serve.com/prepaidredcard
FREQUENTLY ASKED QUESTIONS
Q: Can I reload a RB at a Target that doesn't sell RB?
Yes. However, the cashier may not know how to do it. You may be able to coach them through it by saying "It's like reloading a Starbucks (or Gift) card". For step-by-step instructions on one method of 'coaching' new cashiers see Post#1904
Q: Can I buy or reload a RB in North Carolina?
See post here: http://www.flyertalk.com/forum/manuf...a-63.html#2520
There is currently a software issue preventing any reload of any kind in NC. It is a known issue but there is no ETA on a fix.
Q: Can I reload the RB at any register, or just at the Customer Service desk?
It can be done at any register, however some cashiers are not trained on how to do this and you may have to go to Customer Service.
Q: What is the most efficient way to drain a RedCard?
Use BillPay to pay bills. For example, pay the credit card you used to load RedCard with. You can also withdraw money at ATMs.
Q: I cant access the BillPay feature through the RB website!
Verify that your account information correctly reflects a 10-digit phone number (including area code). Numerous people have reported that their account only had a 7-digit phone number (no area code) and that, after updating to a 10-digit phone number, BillPay miraculously started working.
Q: Can we buy a temporary Redbird card while we still have a Bluebird or Serve account?
Yes.
Q: How many Redbird cards can you purchase at once?
You can only purchase one Redbird card a day per SSN. If you plan to purchase more than one, be sure to use a different SSN for each purchase to avoid activation issues.
Q: Can we register our temporary Redbird online while we still have a Bluebird or Serve account?
No. You will have to cancel your Bluebird or Serve account first before registering.
Q: How do I cancel my BlueBird or Serve Account online? Do I need to call them?
Frequent Miler posted a useful trick that will help you cancel online How to cancel Bluebird online This works for both BlueBird and Serve.
Q: Cancelled Bluebird, why does registering Redbird error out saying Bluebird is still active?
If you have open transactions that have not been settled, like BillPay checks that have not yet been cashed, the account cannot settle and will not be truly closed. Thus Target will reject it until it's permanently closed.
Q: Can we get Redbird online?
No. The only way to get Redbird is to find a participating Target store and buy a temporary card there. Some people have purchased RB on Ebay, Amazon, or through private deals. Be aware that doing so may violate the TOS of one or more of these services. Also be aware that buying an un-activated RB, you are potentially buying "stolen" merchandise; the seller *may* have simply taken the un-activated RB cards from a target store without permission. At best they got permission from a low-level employee; they certainly are not getting permission from someone authorized to allow sale of RB outside of the current Target-authorized roll out markets. It is highly recommended to only buy already activated Redbirds because many Targets which do not offer Redbirds also will not be able to activate them and you will spend a month with the Customer Service line trying to get a new one.
Q: Does the initial load you put in when purchasing the Redbird count against the monthly limit?
No. After registering the Redbird online, any loads done will count against your monthly limit, even on your temp card.
Q: Can we load Redbird with Target gift cards at Target?NO.
When loading, the register displays a large message saying that gift cards cannot be used to pay for this transaction.
Q: What are the card’s load limits per transaction at Target?
[B]As of 2/2/2015 there is a maximum $1,000 load per transaction. You can no longer load the same RB multiple times (multiple swipes) in 1 transaction. Likewise, you can no longer load multiple RBs (say your's and your spouse's) in 1 transaction. Maximum of 1 load, for $1,000 per debit card payment. End of story.
Q: What credit cards can I use to reload RedCard in Target stores?
NONE. As of May 6, 2015, credit cards cannot be used to reload.
Q: Can I reload with a debit card?
Yes, but only if the debit card can be authenticated with PIN-number. Signature-based debit that processes on the Visa/MasterCard/AmEx networks will NOT work.
Q: Can I reload with a prepaid debit card or Vanilla Visa?
Yes, but only if you have a PIN for that card.
Q: How can I load 2 debit cards in one transaction? Example 2x$500.
1. Swipe debit card on my terminal after total comes up $1000.
2. PIN pad comes up. Enter 4 digit PIN.
3. Do you want cash back? press NO
4. Do you want full amount on this card? press NO <<<Note: I pressed YES and did not have a step 5. - PHLisa
5. Cashier reads something on register, asks how much on this card. $500. They push something to continue.
6. Swipe card #2. Enter PIN
7. Repeat 3 to 5. Total: 0.00
8. Receipt prints. Thank cashier. The end.
(thanks to Mamibear)
Q: Can someone else buy a Redbird card for you?
Yes. When you buy a temp Redbird card at Target, you have to give them your drivers license info, your SSN (can be any set of numbers, does not need to be real), birthdate, and more. Then, you have to register the card online in order to get a permanent card. In the process of registering online, they ask for the birthday of the original buyer on the first screen, but you can put your own and it will still work. Either way, you can still change the details on the following screens. I did this for my wife. I bought the card at Target and used my own driver’s license, SSN, etc. But, when I got home, I registered the card to my wife. I can’t promise this will work for everyone, but it worked for me.
Q: Can you reload Serve/Bluebird at Target?
No.
Q: How do I contact Target's support team to resolve an issue with my RedCard?
Call Target's Prepaid Resolution Team, their direct telephone number is 800 438 6468 (open from 8AM to 430PM MST).
Q: Can you have both Redbird and AFT cards?
Yes.
You can have both Redbird and AFT since they are independent products.
Q: I got a "Pending" notice that the registration is being reviewed, what now?
Add [email protected] to your address book, and check your spam folder for an email about it. You can also call in. They will need images or faxes of:
• Social Security Documentation (must clearly show full 9 digit Social Security Number). Choose 1 of the following options:
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
Secure Document Upload
Here's the link to upload secure documents to REDcard: https://secure.prepaidredcard.com/User/SecureFileUpload
Prepaid REDcard (Target) 2015-2016
Feb 2, 2015, 9:13 am
#1576
Join Date: Sep 2014
Posts: 1,837
longtime reader, 1st time poster...
not sure if this has been addressed yet. I see that others have had success loading their CCs directly to the redcard, and even success with the Chase sap.
I tried to load using my chase card at 1,000 then 800 and then even 500 and card was rejected each time. No calls or other notification from chase about any fraud alerts either. Not sure whats going on.
not sure if this has been addressed yet. I see that others have had success loading their CCs directly to the redcard, and even success with the Chase sap.
I tried to load using my chase card at 1,000 then 800 and then even 500 and card was rejected each time. No calls or other notification from chase about any fraud alerts either. Not sure whats going on.
Feb 2, 2015, 9:37 am
#1577
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
longtime reader, 1st time poster...
not sure if this has been addressed yet. I see that others have had success loading their CCs directly to the redcard, and even success with the Chase sap.
I tried to load using my chase card at 1,000 then 800 and then even 500 and card was rejected each time. No calls or other notification from chase about any fraud alerts either. Not sure whats going on.
not sure if this has been addressed yet. I see that others have had success loading their CCs directly to the redcard, and even success with the Chase sap.
I tried to load using my chase card at 1,000 then 800 and then even 500 and card was rejected each time. No calls or other notification from chase about any fraud alerts either. Not sure whats going on.
Then go to Target and load $500. Go back a few days later and load another $500. After you load $1500 do a $1500 BP to your Chase card and wait for it to post to your account before loading again. But do not charge more than your total CL on that card in any one billing period.
As mentioned earlier in this thread, you have to get the computer used to the idea that you charge significant amounts at Target. After a couple of months you can raise the amount you load to $1K per day. By the Summer you will be able to load $1k + $1K + $500 in a single charge.
Feb 2, 2015, 9:50 am
#1578
Join Date: Dec 2014
Location: VA
Posts: 147
Just because they didn't send you a FA, doesn't mean that's not why your charge was denied. Call the number on the back of the card, and ask them what's going on. They will either clear it for you, or transfer you to the Fraud dept, who will ask you a bunch of questions to establish who you are, and then they will clear it for you. Check with the CSR to make sure they have your cell phone number, and that you have authorized them to contact you thru your cell. Then hopefully any future FAs will happen right when you are in the store, and you can clear them and finish the load.
Then go to Target and load $500. Go back a few days later and load another $500. After you load $1500 do a $1500 BP to your Chase card and wait for it to post to your account before loading again. But do not charge more than your total CL on that card in any one billing period.
As mentioned earlier in this thread, you have to get the computer used to the idea that you charge significant amounts at Target. After a couple of months you can raise the amount you load to $1K per day. By the Summer you will be able to load $1k + $1K + $500 in a single charge.
Then go to Target and load $500. Go back a few days later and load another $500. After you load $1500 do a $1500 BP to your Chase card and wait for it to post to your account before loading again. But do not charge more than your total CL on that card in any one billing period.
As mentioned earlier in this thread, you have to get the computer used to the idea that you charge significant amounts at Target. After a couple of months you can raise the amount you load to $1K per day. By the Summer you will be able to load $1k + $1K + $500 in a single charge.
Last edited by MG49; Feb 2, 2015 at 4:10 pm
Feb 2, 2015, 9:50 am
#1579
Join Date: Jan 2014
Posts: 41
Feb 2, 2015, 11:17 am
#1580
Join Date: Feb 2015
Location: Boston
Posts: 8
Yeah it seems that might be what I'll have to do. I loaded some VGCs with no issue, but obviously loading with the CC direct would be one less step and save on the GC fees. Any reason you use Amex GCs over VGC?
Feb 2, 2015, 11:20 am
#1582
Join Date: Feb 2015
Location: Boston
Posts: 8
Just because they didn't send you a FA, doesn't mean that's not why your charge was denied. Call the number on the back of the card, and ask them what's going on. They will either clear it for you, or transfer you to the Fraud dept, who will ask you a bunch of questions to establish who you are, and then they will clear it for you. Check with the CSR to make sure they have your cell phone number, and that you have authorized them to contact you thru your cell. Then hopefully any future FAs will happen right when you are in the store, and you can clear them and finish the load.
Then go to Target and load $500. Go back a few days later and load another $500. After you load $1500 do a $1500 BP to your Chase card and wait for it to post to your account before loading again. But do not charge more than your total CL on that card in any one billing period.
As mentioned earlier in this thread, you have to get the computer used to the idea that you charge significant amounts at Target. After a couple of months you can raise the amount you load to $1K per day. By the Summer you will be able to load $1k + $1K + $500 in a single charge.
Then go to Target and load $500. Go back a few days later and load another $500. After you load $1500 do a $1500 BP to your Chase card and wait for it to post to your account before loading again. But do not charge more than your total CL on that card in any one billing period.
As mentioned earlier in this thread, you have to get the computer used to the idea that you charge significant amounts at Target. After a couple of months you can raise the amount you load to $1K per day. By the Summer you will be able to load $1k + $1K + $500 in a single charge.
Feb 2, 2015, 11:27 am
#1583
Join Date: Dec 2014
Location: DFW
Programs: SPG Gold, SW Companion Pass, Hilton Gold
Posts: 128
There was a great article on FrequentMiler about this very subject of fraud alerts and how to set it up to send to your phone. There is a section for AMEX, BofA, Barclays, Chase, Citibank, Discover, and US Bank. Very helpful in my opinion and makes the process a lot quicker.
http://frequentmiler.boardingarea.co...ts-text-email/
Feb 2, 2015, 11:42 am
#1584
Join Date: Feb 2015
Location: Boston
Posts: 8
FWIW, each time I have loaded with my Chase SW visas, Chase sends me a text right after I try to load. I reply "Yes" to verify the transaction and then swipe again and it goes through just fine. Only takes an additional 10 seconds or so
There was a great article on FrequentMiler about this very subject of fraud alerts and how to set it up to send to your phone. There is a section for AMEX, BofA, Barclays, Chase, Citibank, Discover, and US Bank. Very helpful in my opinion and makes the process a lot quicker.
http://frequentmiler.boardingarea.co...ts-text-email/
There was a great article on FrequentMiler about this very subject of fraud alerts and how to set it up to send to your phone. There is a section for AMEX, BofA, Barclays, Chase, Citibank, Discover, and US Bank. Very helpful in my opinion and makes the process a lot quicker.
http://frequentmiler.boardingarea.co...ts-text-email/
for those who have called their CC companies directly... its totally normal to tell them: "hey, i might spend a couple grand at a time at target so just let it be, and it might be totally even/round numbers" and they don't get suspicious about attempts to MS?
Feb 2, 2015, 1:02 pm
#1585
Join Date: Dec 2014
Location: Redbird Wasteland of NC
Posts: 62
I've never had to actually explain things. I've just said "I'm going to be making a large purchase at target" and they ask me how much, what store, when. If anything, they usually just apologize a lot about their system.
Feb 2, 2015, 1:08 pm
#1586
Join Date: May 2013
Posts: 747
Just tried to load at my local store in Iowa and they refused, said they were told to no longer load the cards and they would not expand on that when asked. Didn't have time to get into it or request to speak with the store manager.
Any idea of a good number to call in to Target Corporate?
Got the run around from the site posted 800 number from a woman that had no idea what the prepaid Redcard even was and wasn't willing to transfer me to anyone.
Any idea of a good number to call in to Target Corporate?
Got the run around from the site posted 800 number from a woman that had no idea what the prepaid Redcard even was and wasn't willing to transfer me to anyone.
Last edited by nrdk; Feb 2, 2015 at 1:20 pm
Feb 2, 2015, 1:15 pm
#1587
Join Date: May 2005
Posts: 1,337
Since when did Chase start treating their cards like AMEX and OBC? I've never had issues with churning the CL in a month with Chase. And my CL is over $30k.
Feb 2, 2015, 1:17 pm
#1588
Join Date: Feb 2012
Location: LAX
Programs: AA, TY, UR, UA, US, WN, MR, SPG
Posts: 1,453
Just tried to load at my local store and they refused, said they were told to no longer load the cards.
Any idea of a good number to call in to Target Corporate?
Got the run around from the site posted 800 number from a woman that had no idea what the prepaid Redcard even was and wasn't willing to transfer me to anyone.
Any idea of a good number to call in to Target Corporate?
Got the run around from the site posted 800 number from a woman that had no idea what the prepaid Redcard even was and wasn't willing to transfer me to anyone.