Jan 10, 2015, 9:20 pm
Last edit by: NoonRadar
Nov 24, 2015
Dear XXXXXXXXX,
We want to let you know that we are making a change to your Target Prepaid REDcard® by American Express, and you will no longer be able to add money from your debit card at Target stores. As always, you can continue to add money to your Prepaid REDcard by using:
• Your debit card online through your Account
• Cash at a Target Store
• Direct Deposit (You can automatically add all or part of your paycheck, government benefits and federal tax refunds to your Prepaid REDcard)
DEAD FOR DEBIT CARD LOADS EFFECTIVE 10/12/2015 - MEMO: http://frequentmiler.boardingarea.co...uests-can-use/
DEAD FOR CREDIT CARD LOADS. (Amex GCs Included)
Effective May 6, 2015 registers are hard-coded to not allow credit card reload. PIN-based debit cards are working, however YMMV. PIN-based debit cards may be refused by cashiers.
WHAT IS TARGET PREPAID REDCARD?
Prepaid Redcard is a reloadable American Express card. It is only available to purchase at select Target stores.
WEBSITE:
This site may error when in Firefox, especially with adding payees / bill pay. Customer service says to use Chrome or Internet Explorer.
https://amex.serve.com/prepaidredcard
PREPAID REDCARD LOAD LIMITS
Cash (or debit card) loading at Target: ** - $1,000/transaction, $2,500/day and $5,000/month
Online Debit Card Load * - $200/day and $1,000/month
Checking/Savings Account - $2,000/month
Checks - $2,000/day and $10,000/month
ATM Withdrawals - $750/day and $2,000/month
All "Monthly" limits are per calendar month and reset on the 1st of each month.
Daily limits reset at midnight Eastern time, 9 PM Pacific time.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt.
ATM Withdrawals:
No-fee ATM usage at US Target stores* and U.S. Allpoint network ATMs. (ATM usage not available at any other ATMs.) Find an Allpoint ATM at: www.allpointnetwork.com Note that some ATMs only allow $400/transaction. There is a $750/day and $2,000/month limit to ATM withdrawals.
RedCard is only available in specific Target stores and is not available in all states. Go to this site to find a list of available locations:https://amex.serve.com/prepaidredcard
FREQUENTLY ASKED QUESTIONS
Q: Can I reload a RB at a Target that doesn't sell RB?
Yes. However, the cashier may not know how to do it. You may be able to coach them through it by saying "It's like reloading a Starbucks (or Gift) card". For step-by-step instructions on one method of 'coaching' new cashiers see Post#1904
Q: Can I buy or reload a RB in North Carolina?
See post here: http://www.flyertalk.com/forum/manuf...a-63.html#2520
There is currently a software issue preventing any reload of any kind in NC. It is a known issue but there is no ETA on a fix.
Q: Can I reload the RB at any register, or just at the Customer Service desk?
It can be done at any register, however some cashiers are not trained on how to do this and you may have to go to Customer Service.
Q: What is the most efficient way to drain a RedCard?
Use BillPay to pay bills. For example, pay the credit card you used to load RedCard with. You can also withdraw money at ATMs.
Q: I cant access the BillPay feature through the RB website!
Verify that your account information correctly reflects a 10-digit phone number (including area code). Numerous people have reported that their account only had a 7-digit phone number (no area code) and that, after updating to a 10-digit phone number, BillPay miraculously started working.
Q: Can we buy a temporary Redbird card while we still have a Bluebird or Serve account?
Yes.
Q: How many Redbird cards can you purchase at once?
You can only purchase one Redbird card a day per SSN. If you plan to purchase more than one, be sure to use a different SSN for each purchase to avoid activation issues.
Q: Can we register our temporary Redbird online while we still have a Bluebird or Serve account?
No. You will have to cancel your Bluebird or Serve account first before registering.
Q: How do I cancel my BlueBird or Serve Account online? Do I need to call them?
Frequent Miler posted a useful trick that will help you cancel online How to cancel Bluebird online This works for both BlueBird and Serve.
Q: Cancelled Bluebird, why does registering Redbird error out saying Bluebird is still active?
If you have open transactions that have not been settled, like BillPay checks that have not yet been cashed, the account cannot settle and will not be truly closed. Thus Target will reject it until it's permanently closed.
Q: Can we get Redbird online?
No. The only way to get Redbird is to find a participating Target store and buy a temporary card there. Some people have purchased RB on Ebay, Amazon, or through private deals. Be aware that doing so may violate the TOS of one or more of these services. Also be aware that buying an un-activated RB, you are potentially buying "stolen" merchandise; the seller *may* have simply taken the un-activated RB cards from a target store without permission. At best they got permission from a low-level employee; they certainly are not getting permission from someone authorized to allow sale of RB outside of the current Target-authorized roll out markets. It is highly recommended to only buy already activated Redbirds because many Targets which do not offer Redbirds also will not be able to activate them and you will spend a month with the Customer Service line trying to get a new one.
Q: Does the initial load you put in when purchasing the Redbird count against the monthly limit?
No. After registering the Redbird online, any loads done will count against your monthly limit, even on your temp card.
Q: Can we load Redbird with Target gift cards at Target?NO.
When loading, the register displays a large message saying that gift cards cannot be used to pay for this transaction.
Q: What are the card’s load limits per transaction at Target?
[B]As of 2/2/2015 there is a maximum $1,000 load per transaction. You can no longer load the same RB multiple times (multiple swipes) in 1 transaction. Likewise, you can no longer load multiple RBs (say your's and your spouse's) in 1 transaction. Maximum of 1 load, for $1,000 per debit card payment. End of story.
Q: What credit cards can I use to reload RedCard in Target stores?
NONE. As of May 6, 2015, credit cards cannot be used to reload.
Q: Can I reload with a debit card?
Yes, but only if the debit card can be authenticated with PIN-number. Signature-based debit that processes on the Visa/MasterCard/AmEx networks will NOT work.
Q: Can I reload with a prepaid debit card or Vanilla Visa?
Yes, but only if you have a PIN for that card.
Q: How can I load 2 debit cards in one transaction? Example 2x$500.
1. Swipe debit card on my terminal after total comes up $1000.
2. PIN pad comes up. Enter 4 digit PIN.
3. Do you want cash back? press NO
4. Do you want full amount on this card? press NO <<<Note: I pressed YES and did not have a step 5. - PHLisa
5. Cashier reads something on register, asks how much on this card. $500. They push something to continue.
6. Swipe card #2. Enter PIN
7. Repeat 3 to 5. Total: 0.00
8. Receipt prints. Thank cashier. The end.
(thanks to Mamibear)
Q: Can someone else buy a Redbird card for you?
Yes. When you buy a temp Redbird card at Target, you have to give them your drivers license info, your SSN (can be any set of numbers, does not need to be real), birthdate, and more. Then, you have to register the card online in order to get a permanent card. In the process of registering online, they ask for the birthday of the original buyer on the first screen, but you can put your own and it will still work. Either way, you can still change the details on the following screens. I did this for my wife. I bought the card at Target and used my own driver’s license, SSN, etc. But, when I got home, I registered the card to my wife. I can’t promise this will work for everyone, but it worked for me.
Q: Can you reload Serve/Bluebird at Target?
No.
Q: How do I contact Target's support team to resolve an issue with my RedCard?
Call Target's Prepaid Resolution Team, their direct telephone number is 800 438 6468 (open from 8AM to 430PM MST).
Q: Can you have both Redbird and AFT cards?
Yes.
You can have both Redbird and AFT since they are independent products.
Q: I got a "Pending" notice that the registration is being reviewed, what now?
Add [email protected] to your address book, and check your spam folder for an email about it. You can also call in. They will need images or faxes of:
• Social Security Documentation (must clearly show full 9 digit Social Security Number). Choose 1 of the following options:
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
Secure Document Upload
Here's the link to upload secure documents to REDcard: https://secure.prepaidredcard.com/User/SecureFileUpload
Prepaid REDcard (Target) 2015-2016
Feb 2, 2015, 1:48 pm
#1592
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Or do you mean you charge 30K, pay it off, spend 30K, pay it off, spend 30K.... All in a single billing period on a single card.
Because that second example is what I meant not to do. Many data points that's a definite faux pas with AMEX. But if you've been routinely doing that with Chase I'd like to know about it. It could be I'm being overly cautious with Chase.
Feb 2, 2015, 1:51 pm
#1593
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Feb 2, 2015, 2:04 pm
#1594
Join Date: Dec 2014
Posts: 88
Amex GC you can actually earn a profit with cash back portals, and also buy cards in amounts of $3k each. See the thread on earning cash back for AGC purchases.
Feb 2, 2015, 2:15 pm
#1595
Join Date: Jun 2012
Posts: 78
Just left bluebird
Hey...I just closed all my bluebirds and opened up all my redcards...
Can someone point me to the post that talked about the steps when using GCs in store...I can't seem to find it at the moment.
It was something like swipe redcard, swipe $200 gift card, read off last 4 and keep going?
Thanks
Can someone point me to the post that talked about the steps when using GCs in store...I can't seem to find it at the moment.
It was something like swipe redcard, swipe $200 gift card, read off last 4 and keep going?
Thanks
Feb 2, 2015, 2:18 pm
#1597
Join Date: Nov 2011
Posts: 1,944
Now $2K each if you want to earn cash back. Except for Citi cards and cards that pay a category bonus at Target, this still seems to me the best way to load redbird. Any fraud alerts take place in your home, when buying the cards, and can be handled there.
Feb 2, 2015, 2:21 pm
#1598
Join Date: Sep 2014
Posts: 1,837
Hey...I just closed all my bluebirds and opened up all my redcards...
Can someone point me to the post that talked about the steps when using GCs in store...I can't seem to find it at the moment.
It was something like swipe redcard, swipe $200 gift card, read off last 4 and keep going?
Thanks
Can someone point me to the post that talked about the steps when using GCs in store...I can't seem to find it at the moment.
It was something like swipe redcard, swipe $200 gift card, read off last 4 and keep going?
Thanks
Feb 2, 2015, 2:24 pm
#1600
Join Date: Oct 2014
Location: Salt Lake City, UT
Programs: AAdvantage Platinum, DL Diamond 1MM, Hyatt Platinum, SPG Gold, Hilton Diamond, AMEX 2015 Centurion
Posts: 323
Hey...I just closed all my bluebirds and opened up all my redcards...
Can someone point me to the post that talked about the steps when using GCs in store...I can't seem to find it at the moment.
It was something like swipe redcard, swipe $200 gift card, read off last 4 and keep going?
Thanks
Can someone point me to the post that talked about the steps when using GCs in store...I can't seem to find it at the moment.
It was something like swipe redcard, swipe $200 gift card, read off last 4 and keep going?
Thanks
If using AGC, swipe RB > Load Desired amount > swipe AGC and POS will auto-drain AGC for whatever is on it > tell cashier last 4 digits of AGC card > (repeat if balance on AGC was not enough to cover load)>DONE
If using VGC as Credit, swipe RB > Load desired amount > swipe VGC (card terminal will automatically bring you to screen to enter pin...hit change payment and select credit and the card will be auto-drained) > tell cashier last 4 digits of VGC card>DONE
you can use VGC as debit however, you must specify to cashier that you need to split payment if you are loading more than what is on VGC; using VGC as debit does not auto-drain the card. Save yourself time and just use the credit method.
Also, if the amount is small enough you are charging, the cashier will not even need the last 4 digits of card; I think the limit is around 200-300$.
Feb 2, 2015, 2:27 pm
#1601
Join Date: Jun 2012
Posts: 78
If using AGC, swipe RB > Load Desired amount > swipe AGC and POS will auto-drain AGC for whatever is on it > tell cashier last 4 digits of AGC card > (repeat if balance on AGC was not enough to cover load)>DONE
If using VGC as Credit, swipe RB > Load desired amount > swipe VGC (card terminal will automatically bring you to screen to enter pin...hit change payment and select credit and the card will be auto-drained) > tell cashier last 4 digits of VGC card>DONE
you can use VGC as debit however, you must specify to cashier that you need to split payment if you are loading more than what is on VGC; using VGC as debit does not auto-drain the card. Save yourself time and just use the credit method.
Also, if the amount is small enough you are charging, the cashier will not even need the last 4 digits of card; I think the limit is around 200-300$.
If using VGC as Credit, swipe RB > Load desired amount > swipe VGC (card terminal will automatically bring you to screen to enter pin...hit change payment and select credit and the card will be auto-drained) > tell cashier last 4 digits of VGC card>DONE
you can use VGC as debit however, you must specify to cashier that you need to split payment if you are loading more than what is on VGC; using VGC as debit does not auto-drain the card. Save yourself time and just use the credit method.
Also, if the amount is small enough you are charging, the cashier will not even need the last 4 digits of card; I think the limit is around 200-300$.
Feb 2, 2015, 2:43 pm
#1602
Join Date: Dec 2013
Posts: 3,509
However with the credit option, you still have to give the cashier the last 4 digits of the card so its not like it saves a ton of extra time over debit but still easier to do.
Feb 2, 2015, 2:53 pm
#1603
Join Date: Oct 2010
Location: DCA/IAD
Programs: AA plat, SPG gold
Posts: 721
Anyone have experience bill paying a Citibank personal loan? When I enter Citibank it doesn't list personal loans as an option. I'll be entering in all the information manually however, wanted to see if anyone had any experience using the credit card option instead.
Thanks!
Thanks!
Feb 2, 2015, 3:15 pm
#1604
Join Date: Aug 2012
Location: Dreamland
Posts: 928
just set it up, thanks.
for those who have called their CC companies directly... its totally normal to tell them: "hey, i might spend a couple grand at a time at target so just let it be, and it might be totally even/round numbers" and they don't get suspicious about attempts to MS?
for those who have called their CC companies directly... its totally normal to tell them: "hey, i might spend a couple grand at a time at target so just let it be, and it might be totally even/round numbers" and they don't get suspicious about attempts to MS?
Feb 2, 2015, 3:17 pm
#1605
Join Date: Jan 2015
Location: GSO
Posts: 24
Redbird adventures in NC:
I recently got several redbirds on a trip to SC and brought back to Raleigh, NC area with permanent cards to MS on my BoA-AS card. After some initial trouble (and a possible near miss on losing $1k) I seem to now be loading fine.
Here is the story to add some datapoints:
First load i called in to preauthorize, but got rejected trying for $1k. Figured it was fraud alert despite the call in, so called BoA back. They said they saw no transactions or fraud triggers, reaffirmed the pre-auth and said I could try again - which once again got rejected. I went home giving up and called back later getting the same story, but assured it would work next time.
Next attempt, tried to go to another Target in town. The cashier could not get it to work and had never seen one, then called a manager. The manager said he had heard about them before but never seen one but thought it was cool. He tried to load it, but their registers would not recognize it correctly. He made a good effort and was bummed he couldnt get it to work, saying that they were an older Target and likely it had something to do with his outdated systems (who knows).
Went to another Target in town the same day (same one that rejected my card previously). This time I was able to successfully load $950 on to my redbird. I decided to try again, $950, swipe, 4 digits - then an error. Receipt printed out that my VISA was charged, but unlike that first receipt which said "New balance: $950.... VISA Charge: $950", this one said "New balance: N/A.... VISA Charge: $950". I didnt actually look at it just then, since he said my card was declined. So I then just asked him to try again: $950, $900, $500, etc. Nothing worked. Another nearby cashier tried to login to help. Nothing. Then I looked over the previous receipt and was kind of freaked out. When I got home, I saw two charges on my CC for $950, and two loads on my RB for $950. Whew. All posted today, so I decided to try again.
Go up to counter, $995 - rejected. Again. Called BoA once again, this time they actually did see the fraud alert trigger and were able to clear it (somehow they never saw the previous triggers). Got it cleared and this time was able to load $995 and then $1k without a problem. The cashier asked me where I got it, apparently the other store had called in asking how they worked (guess the other manager really did want to figure it out), but no one knew where to get them. This cashier said he had seen four or five so far, with people usually coming in to charge "about $3k with three separate charges" (I guess I might run in to one of you soon). He said he wanted one too.
So, now everything seems fine, but with the weird "NA" transaction that supposedly got rejected at register but still went through anyway, I am still a little weary about all this here in NC. Regardless, I need to MS about $3k more on this card, so I guess for now I'll take the risk.
I recently got several redbirds on a trip to SC and brought back to Raleigh, NC area with permanent cards to MS on my BoA-AS card. After some initial trouble (and a possible near miss on losing $1k) I seem to now be loading fine.
Here is the story to add some datapoints:
First load i called in to preauthorize, but got rejected trying for $1k. Figured it was fraud alert despite the call in, so called BoA back. They said they saw no transactions or fraud triggers, reaffirmed the pre-auth and said I could try again - which once again got rejected. I went home giving up and called back later getting the same story, but assured it would work next time.
Next attempt, tried to go to another Target in town. The cashier could not get it to work and had never seen one, then called a manager. The manager said he had heard about them before but never seen one but thought it was cool. He tried to load it, but their registers would not recognize it correctly. He made a good effort and was bummed he couldnt get it to work, saying that they were an older Target and likely it had something to do with his outdated systems (who knows).
Went to another Target in town the same day (same one that rejected my card previously). This time I was able to successfully load $950 on to my redbird. I decided to try again, $950, swipe, 4 digits - then an error. Receipt printed out that my VISA was charged, but unlike that first receipt which said "New balance: $950.... VISA Charge: $950", this one said "New balance: N/A.... VISA Charge: $950". I didnt actually look at it just then, since he said my card was declined. So I then just asked him to try again: $950, $900, $500, etc. Nothing worked. Another nearby cashier tried to login to help. Nothing. Then I looked over the previous receipt and was kind of freaked out. When I got home, I saw two charges on my CC for $950, and two loads on my RB for $950. Whew. All posted today, so I decided to try again.
Go up to counter, $995 - rejected. Again. Called BoA once again, this time they actually did see the fraud alert trigger and were able to clear it (somehow they never saw the previous triggers). Got it cleared and this time was able to load $995 and then $1k without a problem. The cashier asked me where I got it, apparently the other store had called in asking how they worked (guess the other manager really did want to figure it out), but no one knew where to get them. This cashier said he had seen four or five so far, with people usually coming in to charge "about $3k with three separate charges" (I guess I might run in to one of you soon). He said he wanted one too.
So, now everything seems fine, but with the weird "NA" transaction that supposedly got rejected at register but still went through anyway, I am still a little weary about all this here in NC. Regardless, I need to MS about $3k more on this card, so I guess for now I'll take the risk.