Jan 10, 2015, 9:20 pm
Last edit by: NoonRadar
Nov 24, 2015
Dear XXXXXXXXX,
We want to let you know that we are making a change to your Target Prepaid REDcard® by American Express, and you will no longer be able to add money from your debit card at Target stores. As always, you can continue to add money to your Prepaid REDcard by using:
• Your debit card online through your Account
• Cash at a Target Store
• Direct Deposit (You can automatically add all or part of your paycheck, government benefits and federal tax refunds to your Prepaid REDcard)
DEAD FOR DEBIT CARD LOADS EFFECTIVE 10/12/2015 - MEMO: http://frequentmiler.boardingarea.co...uests-can-use/
DEAD FOR CREDIT CARD LOADS. (Amex GCs Included)
Effective May 6, 2015 registers are hard-coded to not allow credit card reload. PIN-based debit cards are working, however YMMV. PIN-based debit cards may be refused by cashiers.
WHAT IS TARGET PREPAID REDCARD?
Prepaid Redcard is a reloadable American Express card. It is only available to purchase at select Target stores.
WEBSITE:
This site may error when in Firefox, especially with adding payees / bill pay. Customer service says to use Chrome or Internet Explorer.
https://amex.serve.com/prepaidredcard
PREPAID REDCARD LOAD LIMITS
Cash (or debit card) loading at Target: ** - $1,000/transaction, $2,500/day and $5,000/month
Online Debit Card Load * - $200/day and $1,000/month
Checking/Savings Account - $2,000/month
Checks - $2,000/day and $10,000/month
ATM Withdrawals - $750/day and $2,000/month
All "Monthly" limits are per calendar month and reset on the 1st of each month.
Daily limits reset at midnight Eastern time, 9 PM Pacific time.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt.
ATM Withdrawals:
No-fee ATM usage at US Target stores* and U.S. Allpoint network ATMs. (ATM usage not available at any other ATMs.) Find an Allpoint ATM at: www.allpointnetwork.com Note that some ATMs only allow $400/transaction. There is a $750/day and $2,000/month limit to ATM withdrawals.
RedCard is only available in specific Target stores and is not available in all states. Go to this site to find a list of available locations:https://amex.serve.com/prepaidredcard
FREQUENTLY ASKED QUESTIONS
Q: Can I reload a RB at a Target that doesn't sell RB?
Yes. However, the cashier may not know how to do it. You may be able to coach them through it by saying "It's like reloading a Starbucks (or Gift) card". For step-by-step instructions on one method of 'coaching' new cashiers see Post#1904
Q: Can I buy or reload a RB in North Carolina?
See post here: http://www.flyertalk.com/forum/manuf...a-63.html#2520
There is currently a software issue preventing any reload of any kind in NC. It is a known issue but there is no ETA on a fix.
Q: Can I reload the RB at any register, or just at the Customer Service desk?
It can be done at any register, however some cashiers are not trained on how to do this and you may have to go to Customer Service.
Q: What is the most efficient way to drain a RedCard?
Use BillPay to pay bills. For example, pay the credit card you used to load RedCard with. You can also withdraw money at ATMs.
Q: I cant access the BillPay feature through the RB website!
Verify that your account information correctly reflects a 10-digit phone number (including area code). Numerous people have reported that their account only had a 7-digit phone number (no area code) and that, after updating to a 10-digit phone number, BillPay miraculously started working.
Q: Can we buy a temporary Redbird card while we still have a Bluebird or Serve account?
Yes.
Q: How many Redbird cards can you purchase at once?
You can only purchase one Redbird card a day per SSN. If you plan to purchase more than one, be sure to use a different SSN for each purchase to avoid activation issues.
Q: Can we register our temporary Redbird online while we still have a Bluebird or Serve account?
No. You will have to cancel your Bluebird or Serve account first before registering.
Q: How do I cancel my BlueBird or Serve Account online? Do I need to call them?
Frequent Miler posted a useful trick that will help you cancel online How to cancel Bluebird online This works for both BlueBird and Serve.
Q: Cancelled Bluebird, why does registering Redbird error out saying Bluebird is still active?
If you have open transactions that have not been settled, like BillPay checks that have not yet been cashed, the account cannot settle and will not be truly closed. Thus Target will reject it until it's permanently closed.
Q: Can we get Redbird online?
No. The only way to get Redbird is to find a participating Target store and buy a temporary card there. Some people have purchased RB on Ebay, Amazon, or through private deals. Be aware that doing so may violate the TOS of one or more of these services. Also be aware that buying an un-activated RB, you are potentially buying "stolen" merchandise; the seller *may* have simply taken the un-activated RB cards from a target store without permission. At best they got permission from a low-level employee; they certainly are not getting permission from someone authorized to allow sale of RB outside of the current Target-authorized roll out markets. It is highly recommended to only buy already activated Redbirds because many Targets which do not offer Redbirds also will not be able to activate them and you will spend a month with the Customer Service line trying to get a new one.
Q: Does the initial load you put in when purchasing the Redbird count against the monthly limit?
No. After registering the Redbird online, any loads done will count against your monthly limit, even on your temp card.
Q: Can we load Redbird with Target gift cards at Target?NO.
When loading, the register displays a large message saying that gift cards cannot be used to pay for this transaction.
Q: What are the card’s load limits per transaction at Target?
[B]As of 2/2/2015 there is a maximum $1,000 load per transaction. You can no longer load the same RB multiple times (multiple swipes) in 1 transaction. Likewise, you can no longer load multiple RBs (say your's and your spouse's) in 1 transaction. Maximum of 1 load, for $1,000 per debit card payment. End of story.
Q: What credit cards can I use to reload RedCard in Target stores?
NONE. As of May 6, 2015, credit cards cannot be used to reload.
Q: Can I reload with a debit card?
Yes, but only if the debit card can be authenticated with PIN-number. Signature-based debit that processes on the Visa/MasterCard/AmEx networks will NOT work.
Q: Can I reload with a prepaid debit card or Vanilla Visa?
Yes, but only if you have a PIN for that card.
Q: How can I load 2 debit cards in one transaction? Example 2x$500.
1. Swipe debit card on my terminal after total comes up $1000.
2. PIN pad comes up. Enter 4 digit PIN.
3. Do you want cash back? press NO
4. Do you want full amount on this card? press NO <<<Note: I pressed YES and did not have a step 5. - PHLisa
5. Cashier reads something on register, asks how much on this card. $500. They push something to continue.
6. Swipe card #2. Enter PIN
7. Repeat 3 to 5. Total: 0.00
8. Receipt prints. Thank cashier. The end.
(thanks to Mamibear)
Q: Can someone else buy a Redbird card for you?
Yes. When you buy a temp Redbird card at Target, you have to give them your drivers license info, your SSN (can be any set of numbers, does not need to be real), birthdate, and more. Then, you have to register the card online in order to get a permanent card. In the process of registering online, they ask for the birthday of the original buyer on the first screen, but you can put your own and it will still work. Either way, you can still change the details on the following screens. I did this for my wife. I bought the card at Target and used my own driver’s license, SSN, etc. But, when I got home, I registered the card to my wife. I can’t promise this will work for everyone, but it worked for me.
Q: Can you reload Serve/Bluebird at Target?
No.
Q: How do I contact Target's support team to resolve an issue with my RedCard?
Call Target's Prepaid Resolution Team, their direct telephone number is 800 438 6468 (open from 8AM to 430PM MST).
Q: Can you have both Redbird and AFT cards?
Yes.
You can have both Redbird and AFT since they are independent products.
Q: I got a "Pending" notice that the registration is being reviewed, what now?
Add [email protected] to your address book, and check your spam folder for an email about it. You can also call in. They will need images or faxes of:
• Social Security Documentation (must clearly show full 9 digit Social Security Number). Choose 1 of the following options:
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
Secure Document Upload
Here's the link to upload secure documents to REDcard: https://secure.prepaidredcard.com/User/SecureFileUpload
Prepaid REDcard (Target) 2015-2016
Jan 16, 2015, 7:43 pm
#841
Join Date: Nov 2014
Location: NYC
Posts: 158
I bought the info for a temporary Redcard off Ebay. I registered the card online on Jan 8 and on the evening of Jan 10, I got an email saying the card had shipped. But here we are 6 days later and the card has not arrived. I called up the Amex Redcard phone number and the guy there (clearly from India) said it takes 7 to 10 business days from when you register to get the card. I said sure I get that, but that's to give Amex time to process and get the card in the mail....once the card is in the mail, it should only take a couple of days to get to me. He replied that he thought the email saying my card had shipped was sent in error as he had another person call in with the same concern. While this seems plausible to me, I find it unlikely and think it's more likely the card has been lost somewhere in the mail. But thought I'd check in here to see if anybody else has experienced a week+ delay in between when Amex says they mailed the card via email and when the card arrived.
In contrast, my T-Mobile Visa took 13 days to arrive, which got me worried.
Jan 16, 2015, 7:49 pm
#842
Join Date: Sep 2012
Posts: 4,431
Question about the Redbird's 5% Target discount. If the Redbird is used for partial payment of a purchase, is the entire purchase supposed to get a 5% discount, or just the portion paid with the Redbird? My experience has been conflicting. For the holidays, I bought something $99 on the Target website. After tax, it was ~$108. I used a $100 Target gift card then paid the remaining balance with Redbird. The total dropped to ~$103, so the Redbird was only charged about $3. Yesterday, I took $50+ worth of items to the cashier of my local store and used $20 in Target gift cards and $3-4 in Visa Gift cards (leftover from Evolve). The Redbird was used to pay the balance. I thought the entire balance would be discounted 5%, but I only got 5% off the portion paid with the Redbird. What are your experiences with this?
Jan 16, 2015, 10:58 pm
#843
Join Date: Jan 2012
Programs: Marriott/SPG Plat, Hilton Gold
Posts: 887
In-store purchase today with GC + Redbird. Only the Redbird portion got 5% off. As I'd expect.
Jan 17, 2015, 7:12 am
#845
Join Date: Aug 2012
Location: Dreamland
Posts: 928
I've used twice for eGift cards for Starbucks on target.com and gotten 5%. Haven't tried physical in store but will try this weekend.
Jan 17, 2015, 7:39 am
#846
Join Date: Oct 2013
Posts: 1,322
My sister bought a "blank" Redbird card from Ebay and took it to her local Target in San Diego. The cashier scanned the barcode in the top right of the flap (rather than the QR code on the bottom). The cashier asked how much she wanted to load, she said $20, she paid with cash, and then the transaction was complete. The system never asked to see her ID, she was never prompted to enter in her name/SSN/ph number/address/etc. She is now going home to try registering it, but I wonder if it'll work. I'm wondering if she should have gone to customer service, though they've probably never seen the Redbird prepaid before. Has anybody experienced this? Did she do anything wrong? I activated my blank card a few months ago and don't remember doing anything differently than she did, but I don't remember if the cashier scanned the QR or barcode.
Jan 17, 2015, 8:51 am
#847
Join Date: Sep 2012
Posts: 4,431
Jan 17, 2015, 9:22 am
#848
Join Date: Sep 2012
Posts: 4,431
That's exactly the case. It was supposedly an unactivated card.
Jan 17, 2015, 10:19 am
#849
Join Date: Feb 2012
Location: LAX
Programs: AA, TY, UR, UA, US, WN, MR, SPG
Posts: 1,453
Even if you're getting 2% at Target loading the RB, and then 5% off, I think most people would call 5 UR points > 7 cents?
Jan 17, 2015, 10:32 am
#850
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,764
Off Topic - the Ink Cash is a good card to have because it also gives 2x at dining, same 5x at OSS though capped at 50% of the fee-based Plus card which does not earn bonus on outside OSS. You can warehouse your UR till you have a card that has the transferability benefit.
Jan 17, 2015, 11:04 am
#851
Join Date: Dec 2014
Posts: 122
I think most would agree. However, if you use a reward card rather than cash back, you may be looking at a mixture. Plus, not everyone wants to accrue UR points.
Jan 17, 2015, 11:17 am
#852
Join Date: Oct 2013
Posts: 1,322
Don't understand why anyone would buy a stolen card, vs buying a properly purchased temp card with nominal initial load ($1-$10).
In my parlance, there's a difference between "activated" (temp card properly purchased & loaded at TGT) and "registered" (register temp card on line, then get perm card in mail). You must do the first before you can do the second.
In my parlance, there's a difference between "activated" (temp card properly purchased & loaded at TGT) and "registered" (register temp card on line, then get perm card in mail). You must do the first before you can do the second.
Jan 17, 2015, 11:38 am
#853
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Don't understand why anyone would buy a stolen card, vs buying a properly purchased temp card with nominal initial load ($1-$10).
In my parlance, there's a difference between "activated" (temp card properly purchased & loaded at TGT) and "registered" (register temp card on line, then get perm card in mail). You must do the first before you can do the second.
In my parlance, there's a difference between "activated" (temp card properly purchased & loaded at TGT) and "registered" (register temp card on line, then get perm card in mail). You must do the first before you can do the second.
Firstly, A lot of us hope they had permission. Second, you try getting your hands on a Redbird if you dont live in a State that sells them Third, They dont cost anything, so its like taking a pamphlet (if you choose to not have it activated, your own loss)
Lastly, Ebay is facing a two faced problem,
on the one hand, (as someone pointed out) they dont alow the sale of activated prepaid cards, but on the other hand if you comply with this rule rule, you open your self up to the possibility that the card might be stolen "which we cant prove definitively) Either way one senario feels worse than the other, so just relax, enjoy and thank heaven that Target's inventory systems are centralized for the most part such that you dont face activation issues when you go to activate at your local Target
Jan 17, 2015, 11:50 am
#855
Join Date: Sep 2012
Posts: 4,431
Or you can buy VGC for 4% profit at grocery store with AMEX Blue, load to Redbird, then get 5% off. 9% cash is prob better than 5 UR. More steps, but I find myself doing this sometimes anyway.