Top Cash Back w/ Plastic Jungle
Jun 25, 2012, 2:07 pm
#76
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Chicagoland, IL, USA
Programs: WN CP, Hilton Diamond
Posts: 14,192
I am filling in Plastic Jungle's volume seller agreement. I am totally unfamiliar with legal documents. At the and of the form they have spots like this:
By:_________________
Name:______________
Title:_______________
Date:_______________
Ok, 'Name' and 'Date' are obvious. Title should be Mr. Ms. or ....
But what is 'By'?
By:_________________
Name:______________
Title:_______________
Date:_______________
Ok, 'Name' and 'Date' are obvious. Title should be Mr. Ms. or ....
But what is 'By'?
"By" would be your name. "Title" would be CEO, senior VP, owner, etc.
Jun 25, 2012, 6:55 pm
#77
Join Date: Oct 2004
Location: BZN
Programs: AA:LT Platinum DL:LT Gold UA:1P MAR:LT Titanium
Posts: 8,291
I'm seeing that both my recent hotel stays are now showing as not payable (amount payable = $0.00). One was at a Radisson, one at a Country Inn. Both were legitimate vacation stays, paid in full, no discounts taken, nothing weird.
The full "explanation" at the TCB site is:
The full "explanation" at the TCB site is:
Jun 26, 2012, 7:22 am
#78
Join Date: Aug 2011
Posts: 157
By the way, you might want to re-consider if you really want to advertise TopCashBack in your signature.
Last edited by summerdayshopping; Jun 26, 2012 at 7:37 am
Jun 29, 2012, 5:41 am
#79
Join Date: Aug 2011
Posts: 157
Email from TCB this morning:
Hello,
A new enquiry has been created in your Top Cashback Account.
The message is shown below, if a response is required from you, please can you log in and respond online by visiting the support section.
Message from TopCashBack about Radisson and Country Inns & Suites cashback
Hi there,
We're contacting you as we noticed you made at least one booking with Radisson and/or Country Inns & Suites since May 14th and we want to keep you fully informed about a small hitch that occurred with these merchants.
The hitch happened between June 7th and 21st, resulting in any transactions/bookings made and/or completed stays during this time with these merchants automatically showing in accounts, and remaining, at $0.
All other bookings and completed stays outside of this should not be affected and should show at 10% cashback once your stay has been completed.
The blip was ironed out on June 22 and the hoteliers have promised that ALL valid bookings and stays during June 7th and 21st will still have their cashback honored. We have been working hard to organize a way to ensure our affected members are paid their cashback as seamlessly as possible and we will write back to you as soon as the method has been finalized. Hopefully it will simply be a case of the cashback automatically updating in members’ accounts.
Please accept our apologies for this hiccup in service and the delay in relaying it to you. We appreciate your patience very much and will send a message with an update soon. Due to the 4th July holidays it may take until the end of next week to hear back from the businesses concerned, but we will give you further details – hopefully with final, very positive, information - as soon as possible.
Very best wishes,
The TopCashBack Team
A new enquiry has been created in your Top Cashback Account.
The message is shown below, if a response is required from you, please can you log in and respond online by visiting the support section.
Message from TopCashBack about Radisson and Country Inns & Suites cashback
Hi there,
We're contacting you as we noticed you made at least one booking with Radisson and/or Country Inns & Suites since May 14th and we want to keep you fully informed about a small hitch that occurred with these merchants.
The hitch happened between June 7th and 21st, resulting in any transactions/bookings made and/or completed stays during this time with these merchants automatically showing in accounts, and remaining, at $0.
All other bookings and completed stays outside of this should not be affected and should show at 10% cashback once your stay has been completed.
The blip was ironed out on June 22 and the hoteliers have promised that ALL valid bookings and stays during June 7th and 21st will still have their cashback honored. We have been working hard to organize a way to ensure our affected members are paid their cashback as seamlessly as possible and we will write back to you as soon as the method has been finalized. Hopefully it will simply be a case of the cashback automatically updating in members’ accounts.
Please accept our apologies for this hiccup in service and the delay in relaying it to you. We appreciate your patience very much and will send a message with an update soon. Due to the 4th July holidays it may take until the end of next week to hear back from the businesses concerned, but we will give you further details – hopefully with final, very positive, information - as soon as possible.
Very best wishes,
The TopCashBack Team
Jun 30, 2012, 11:17 am
#81
Join Date: Apr 2001
Location: Austin
Programs: AA P4L, WN, BA, DL, UA, HHonors, IHG
Posts: 3,485
I received a similar lengthy email from TCB on June 29 (yesterday), but so far no change in my TCB balance from the Club Carlson stays.
Last edited by Middle_Seat; Jun 30, 2012 at 11:22 am
Jul 4, 2012, 9:47 am
#82
Join Date: Aug 2011
Posts: 3
Is there a way to SELL Target eCODE gift cards to Plastic Jungle? I've asked their customer service people, but I get blank stares.
I can churn the physical gift cards, but there is a risk that the cards will disappear to / from PlasticJungle.
Any thoughts?
I can churn the physical gift cards, but there is a risk that the cards will disappear to / from PlasticJungle.
Any thoughts?
Jul 4, 2012, 2:25 pm
#83
Join Date: Sep 2011
Location: Ann Arbor, MI
Posts: 308
I think it may be possible to use the egift card to buy physical cards from target and then sell those
Jul 4, 2012, 6:35 pm
#84
Join Date: Apr 2002
Location: Bay Area
Posts: 177
I don't think so, but could be wrong
Based on my experience, selling eCodes results in a lower price paid from Cardpool, and PJ requires the card to be mailed in, so no real ability to sell them eCodes.
Jul 7, 2012, 7:38 am
#85
Join Date: Apr 2002
Location: Washington, DC
Posts: 52
Just filled one out myself. I put my name and date and signed it. Approved that day, but you have to be diligent and follow up with their online customer service.
Jul 10, 2012, 1:49 pm
#86
Join Date: Oct 2004
Location: BZN
Programs: AA:LT Platinum DL:LT Gold UA:1P MAR:LT Titanium
Posts: 8,291
What is so hard to understand? They advertised the cashback percentage on their web site, I followed their link, booked and paid for the hotel room (without entering any special discount code, no BRG, etc) but at the end they did not pay me the cashback. I submitted a claim form on TopCashBack's web site about this but it seems like no one care to reply me back. I have no way to tell if Radisson pays them, but yes it could be fraud. By the way, if the transaction doesn't post, I would expect TopCashBack takes the responsibility to work with Radisson to resolve the issue or at least let us know the details on why it was rejected (not just said Radisson didn't pay them). Anyway, it is not worth my time for the mere $10 cashback, I'm done with them.
I've been using TCB for months now, and while they report initial/progress details with more specificity and with different terminology/timing than others, the time it takes to receive cash from the time they've been paid from the affiliate program appears to be in line with other providers. Only difference is that TCB tends to pay more.
Jul 10, 2012, 3:33 pm
#87
Join Date: Mar 2006
Posts: 1,638
this is not true - it is a breach of their contract with you. it is also a breach of contract between TCB and the affiliate, and TCB has the right to go after the affiliate for the amount of money TCB must pay you. basic contract law.
Jul 10, 2012, 3:37 pm
#88
Join Date: Oct 2004
Location: BZN
Programs: AA:LT Platinum DL:LT Gold UA:1P MAR:LT Titanium
Posts: 8,291
The main point is that cash back providers are essentially middle-men for affiliate programs. They pass a cut onto you, but they need to get paid first. They *could* commit fraud by getting paid and not passing it along as promised, but most of the time, failures occur for reasons other than this.
Jul 10, 2012, 4:50 pm
#89
Join Date: Jan 2012
Programs: AA Platinum, Hyatt Globalist, Hilton Diamond, Bonvoy Titanium
Posts: 174
I'm not a lawyer but this sounds about right. I don't know that a business can go around just saying oops, we didn't get paid, so too bad. You can set up terms and conditions and say "this type of fare or transaction doesn't qualify, etc", but this sounds more like false advertising. And to say that the merchant did not provide a reason for non-payment, so too bad? How about you give me the payment you promised and deal directly with the merchant?
Jul 10, 2012, 5:13 pm
#90
Join Date: Oct 2004
Location: BZN
Programs: AA:LT Platinum DL:LT Gold UA:1P MAR:LT Titanium
Posts: 8,291
But you can, and they do, set terms that stipulate that if they don't get paid, you don't either. It's the nature of the business model and what they do. They pass along some of their affiliate commissions - their revenues - to you. When a customer, for example, has cookies blocked or combines invalid codes and a transaction doesn't post and pay as a result, they don't have anything to pass along.