Amanresorts Thread 2017
#46
Join Date: Apr 2010
Posts: 76
Stayed at the Amans in Japan in June 2016. While the Tokyo property from the hardware stand point is one of the best we have been, service was definitely not Aman and concierge managwr was arrogant and unhelpful. MO Tokyo has so much better service so we really hope Aman gets their act together by now.
Stayed Amanpulo over Christmas 2016 - political stance aside, it is hard to beat the beach quality there...
By the way has anyone experienced lack of response from reservations at Aman recently? I have been trying to put an India trip together and neither the properties nor central reservations answer any emails it seems!
Stayed Amanpulo over Christmas 2016 - political stance aside, it is hard to beat the beach quality there...
By the way has anyone experienced lack of response from reservations at Aman recently? I have been trying to put an India trip together and neither the properties nor central reservations answer any emails it seems!
#47
Kila is certainly "wow" at first sight, still one of the most stunning hotels in the world - Ernst L is great, caring and attentive. Very Aman. F&B fantastic.
So Dari was the only low-point of this trip, fortunately.
#48
FlyerTalk Evangelist
Original Poster
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
DonJ, talk to managers, GMs?
thanks !
wonder where theyre planning villas at wana, if theyre able to sell them
Short update: We ended up really loving Wana. It's very authentic Aman style in a perfect and remote setting, but not "wow" at first sight like all the new ones. GMs of Wana were absent (for a whole month!). Manager in charge Wildan was caring and very present. Unfortunately he will retire in February. Indonesian food very good, Western food not so, they have some work to do in that regard.
Kila is certainly "wow" at first sight, still one of the most stunning hotels in the world - Ernst L is great, caring and attentive. Very Aman. F&B fantastic.
So Dari was the only low-point of this trip, fortunately.
Kila is certainly "wow" at first sight, still one of the most stunning hotels in the world - Ernst L is great, caring and attentive. Very Aman. F&B fantastic.
So Dari was the only low-point of this trip, fortunately.
wonder where theyre planning villas at wana, if theyre able to sell them
Last edited by Kagehitokiri; Jan 12, 2017 at 8:27 am
#49
Join Date: Mar 2004
Location: Wash DC
Posts: 4
Sally left Amansara?
I saw someone wrote that Sally left Amansara. Is she still with Aman?
She was great when I stayed there and previously as Amandari.
Also Amansara had the best food of any of the 6 Amans that I've stayed!
She was great when I stayed there and previously as Amandari.
Also Amansara had the best food of any of the 6 Amans that I've stayed!
#50
Join Date: Dec 2006
Location: Enroute to ? & likely flying in ' A ':)
Programs: TPPS, UA, EK ...; Marriott BONVOY , HH, GP, GC..
Posts: 4,217
The Bali Amans have great food / meals too , particularly with Shane L overseeing AmanIndo now . Nusa in particular , Italian restaurant much much better & with new Italian chef , Lorenzo B . Newly arrived from La Petite Maison , Istanbul .
#51
Join Date: Sep 2009
Location: Europe
Posts: 2,602
Sally is taking a much needed break & is I think being persuaded to return to the Aman fold . Really hope she does ..
The Bali Amans have great food / meals too , particularly with Shane L overseeing AmanIndo now . Nusa in particular , Italian restaurant much much better & with new Italian chef , Lorenzo B . Newly arrived from La Petite Maison , Istanbul .
The Bali Amans have great food / meals too , particularly with Shane L overseeing AmanIndo now . Nusa in particular , Italian restaurant much much better & with new Italian chef , Lorenzo B . Newly arrived from La Petite Maison , Istanbul .
#52
Join Date: May 2014
Location: Europe
Posts: 82
Planing to visit Bali Aman´s in June. Will need to dive since haven´t for a while and just booked Raja Ampat Liveboard in November (no Aman). In total we´ll have maybe 7-9 nights and I´m considering Wana. How complicated is transfer from DPS? Other option is just to dive 2-3 days and then staying with Aman. (Kila,Nusa,Dari)
#53
Join Date: Dec 2006
Location: Enroute to ? & likely flying in ' A ':)
Programs: TPPS, UA, EK ...; Marriott BONVOY , HH, GP, GC..
Posts: 4,217
Short update: We ended up really loving Wana. It's very authentic Aman style in a perfect and remote setting, but not "wow" at first sight like all the new ones. GMs of Wana were absent (for a whole month!). Manager in charge Wildan was caring and very present. Unfortunately he will retire in February. Indonesian food very good, Western food not so, they have some work to do in that regard.
Kila is certainly "wow" at first sight, still one of the most stunning hotels in the world - Ernst L is great, caring and attentive. Very Aman. F&B fantastic.
So Dari was the only low-point of this trip, fortunately.
Kila is certainly "wow" at first sight, still one of the most stunning hotels in the world - Ernst L is great, caring and attentive. Very Aman. F&B fantastic.
So Dari was the only low-point of this trip, fortunately.
Planing to visit Bali Aman´s in June. Will need to dive since haven´t for a while and just booked Raja Ampat Liveboard in November (no Aman). In total we´ll have maybe 7-9 nights and I´m considering Wana. How complicated is transfer from DPS? Other option is just to dive 2-3 days and then staying with Aman. (Kila,Nusa,Dari)
Did you manage to dive ? Go to the falls ?
Will like to do the house reef wall if I go , since had another injury last & had to skip it .
Might just meet you landing . We are planning Kila & Nusa towards end June .
Transfers was ok many moons ago by float plane but this service has stopped for now . Aman is currently negotiating to reinstate something similar .
Not complicated if staying with Aman .
We can't do Raja Ampat but you should with Aman
#54
Join Date: May 2014
Location: Europe
Posts: 82
Might just meet you landing . We are planning Kila & Nusa towards end June .
Transfers was ok many moons ago by float plane but this service has stopped for now . Aman is currently negotiating to reinstate something similar .
Not complicated if staying with Aman .
We can't do Raja Ampat but you should with Aman
Transfers was ok many moons ago by float plane but this service has stopped for now . Aman is currently negotiating to reinstate something similar .
Not complicated if staying with Aman .
We can't do Raja Ampat but you should with Aman
For Raja Ampat it´ll be really nice to go with Aman but I think I wouldn´t really concentrate on diving anymore...
#55
FlyerTalk Evangelist
Original Poster
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
landing, did you see alila purnama? does more than just raja ampat, unlimited dives.
http://www.flyertalk.com/forum/luxur...l#post26270270
http://www.flyertalk.com/forum/luxur...l#post22202734
i recall other positive comments from other amanjunkies
although alila (company) was sold, and soori deflagged
changing subject >
jena - FHR 4th free sep 11 to feb 28
noi >
low season
750 mountain
850 ocean
1000 mountain pool
1100 ocean pool
1800 spa house (2BR rate = ?)
2500 2BR residence
aman.com/resorts/amanoi/spa-houses
daily 90 min massage (2 = $292+)
daily hammam or banya treatment
transfers, breakfast
"Two specialist therapists meet all guests' wellness"
15m pool [longer than pavilions?]
double treatment room
hammam or a wooden clad Aman Banya
steam, cold plunge pool, jacuzzi, outdoor dining
http://www.flyertalk.com/forum/luxur...l#post26270270
http://www.flyertalk.com/forum/luxur...l#post22202734
i recall other positive comments from other amanjunkies
although alila (company) was sold, and soori deflagged
changing subject >
jena - FHR 4th free sep 11 to feb 28
noi >
low season
750 mountain
850 ocean
1000 mountain pool
1100 ocean pool
1800 spa house (2BR rate = ?)
2500 2BR residence
aman.com/resorts/amanoi/spa-houses
daily 90 min massage (2 = $292+)
daily hammam or banya treatment
transfers, breakfast
"Two specialist therapists meet all guests' wellness"
15m pool [longer than pavilions?]
double treatment room
hammam or a wooden clad Aman Banya
steam, cold plunge pool, jacuzzi, outdoor dining
Last edited by Kagehitokiri; Jan 16, 2017 at 5:09 am
#56
Join Date: Dec 2014
Location: NYC, SEA, TPE
Programs: BR Diamond, B6 Mosaic
Posts: 436
Just finished up a stay at Aman Tokyo and wanted to post some thoughts. (Not sure if it goes in this thread or the Tokyo hotels thread.) I stayed in the corner suite facing Imperial Palace and Fuji. Compared to my previous stay in October, I felt that the service was better even though it wasn't perfect. In fact, I would say that their effort and attitude was on par with what I've experienced at other Amans even though the results were not always polished. All in all, I'm looking forward to my next stay there!
Some pros:
- This time round, I got the daily gifts during turn down (fans, dolls, sake glass, etc) that they didn't have in October.
- As mentioned in a previous post, one of the concierge staff went to Skytree prior to my stay and got my two Pokémon Go Pluses! Might not seem like a big deal, but these are sold out in the US and I didn't have time to get it myself.
- On my last day there, I called down at 11am to get reservations at Sushi Ko Hoten for lunch that day. They secured it without issue.
- Around 4am one night, I needed to go to a convenient store and the one in the building was closed. Someone walked with me to the nearest one.
- I ordered food at a nearby restaurant for dinner and they went and picked it up for me.
Some cons:
- There was a half empty (or half full depending on how you look at it) bottle of white wine in the wine cellar when I checked in. It doesn't matter if this is an Aman or Motel 6, but this is not acceptable.
- One of gifts (the doll) was crushed with a big hole on the bottom when I received it. I called them to exchange, but they should have noticed it.
- I did not receive luggage tags this time. I emailed them and they said it was a mistake and would mail it to me.
- I did not receive the spice/fruit bag for the bathtub on two of the days.
- The pool was really full the first day I was there. 6 of us adults were trying to swim laps, and it didn't work very well.
- On the final bill, I was charged for breakfast one day, which was included for the stay. They refunded it after I mentioned it to them. Speaking of which, I'm still annoyed that they charge to mail postcards!
As you can see, most of the cons are tiny issues but they stand out when we are spoiled and expect perfection. I have toured their different room categories, and I would say that you can't go wrong with any of them. The CS are a bit smaller than the Suites, but the space arrangement and view in the former are better. The Aman Suite seems like it's a larger Suite in the corner. I think the deluxe rooms are a better value than the premier rooms. The premier rooms are wider and (perhaps importantly) have a wider bathtub, but the entry-level deluxe rooms are very nice already.
Some pros:
- This time round, I got the daily gifts during turn down (fans, dolls, sake glass, etc) that they didn't have in October.
- As mentioned in a previous post, one of the concierge staff went to Skytree prior to my stay and got my two Pokémon Go Pluses! Might not seem like a big deal, but these are sold out in the US and I didn't have time to get it myself.
- On my last day there, I called down at 11am to get reservations at Sushi Ko Hoten for lunch that day. They secured it without issue.
- Around 4am one night, I needed to go to a convenient store and the one in the building was closed. Someone walked with me to the nearest one.
- I ordered food at a nearby restaurant for dinner and they went and picked it up for me.
Some cons:
- There was a half empty (or half full depending on how you look at it) bottle of white wine in the wine cellar when I checked in. It doesn't matter if this is an Aman or Motel 6, but this is not acceptable.
- One of gifts (the doll) was crushed with a big hole on the bottom when I received it. I called them to exchange, but they should have noticed it.
- I did not receive luggage tags this time. I emailed them and they said it was a mistake and would mail it to me.
- I did not receive the spice/fruit bag for the bathtub on two of the days.
- The pool was really full the first day I was there. 6 of us adults were trying to swim laps, and it didn't work very well.
- On the final bill, I was charged for breakfast one day, which was included for the stay. They refunded it after I mentioned it to them. Speaking of which, I'm still annoyed that they charge to mail postcards!
As you can see, most of the cons are tiny issues but they stand out when we are spoiled and expect perfection. I have toured their different room categories, and I would say that you can't go wrong with any of them. The CS are a bit smaller than the Suites, but the space arrangement and view in the former are better. The Aman Suite seems like it's a larger Suite in the corner. I think the deluxe rooms are a better value than the premier rooms. The premier rooms are wider and (perhaps importantly) have a wider bathtub, but the entry-level deluxe rooms are very nice already.
#57
Join Date: Mar 2004
Location: here and there
Programs: some
Posts: 3,381
Nice review, thanks for that.
#59
#60
FlyerTalk Evangelist
Original Poster
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
two (so far?) - both around lake with no ocean view, right?
if any sold as residences, it'd be interesting if other amans did them
or future amans could do as room outside cities (without pool in cities)
seems like >
pools are bigger, 40m2 vs 30m2
residence pools may be in 130m2 range
if any sold as residences, it'd be interesting if other amans did them
or future amans could do as room outside cities (without pool in cities)
low season
750 mountain
850 ocean
1000 mountain pool
1100 ocean pool
1800 spa house (2BR rate = ?)
2500 2BR residence
aman.com/resorts/amanoi/spa-houses
daily 90 min massage (2 = $292+)
daily hammam or banya treatment
transfers, breakfast
"Two specialist therapists meet all guests' wellness"
15m pool [longer than pavilions?]
double treatment room
hammam or a wooden clad Aman Banya
steam, cold plunge pool, jacuzzi, outdoor dining
750 mountain
850 ocean
1000 mountain pool
1100 ocean pool
1800 spa house (2BR rate = ?)
2500 2BR residence
aman.com/resorts/amanoi/spa-houses
daily 90 min massage (2 = $292+)
daily hammam or banya treatment
transfers, breakfast
"Two specialist therapists meet all guests' wellness"
15m pool [longer than pavilions?]
double treatment room
hammam or a wooden clad Aman Banya
steam, cold plunge pool, jacuzzi, outdoor dining
pools are bigger, 40m2 vs 30m2
residence pools may be in 130m2 range
Last edited by Kagehitokiri; Jan 17, 2017 at 3:10 pm