Where are you going next?
#842
All of this is not to say that the resort isn't fantastic. Obviously I don't know because I've not been there. But the situation I had with them and my money pissed me off enough that even if it was fantastic, I would not go.
Of course, YMMV.
#843
Join Date: Mar 2004
Location: Canada
Programs: Virtuoso TA, Four Seasons Pref Partner, Rosewood Elite TA, Ritz Carlton STARS TA
Posts: 4,737
I was there on an industry trip.... I thought it was great, keeping in mind it is a developing destination and finding staff is an issue. Which I think describes the above complaint. The hard product reminded me of Imanta in Punta Mita.
#845
There is a difference between staff that are unseasoned and those that out and out lie to you. I experienced the latter.
#846
Join Date: Mar 2004
Location: Canada
Programs: Virtuoso TA, Four Seasons Pref Partner, Rosewood Elite TA, Ritz Carlton STARS TA
Posts: 4,737
Its a cultural thing... had you gone there you'd understand they don't want to disappoint you so they tell you what they think you want to hear. Of course, ithat doesn't translate well for you and you feel ripped off. Don't judge a book by it's cover is my best advice. You won't be disappointed.
#847
Its a cultural thing... had you gone there you'd understand they don't want to disappoint you so they tell you what they think you want to hear. Of course, ithat doesn't translate well for you and you feel ripped off. Don't judge a book by it's cover is my best advice. You won't be disappointed.
#848
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,856
Just deleted a bunch of posts that were moving into regions where FT threads shouldn't go. I left enough so that folks can get an idea about the issue raised about the hotel. Let's leave this particular discussion at that.
Keep cool folks!
RichardInSF, moderator, luxury hotels
Keep cool folks!
RichardInSF, moderator, luxury hotels
#850
#852
#853
Join Date: Feb 2005
Location: London
Posts: 3,439
Mukul Nicaragua
I've just been looking at the recent reviews of the Venice Aman hotel and noticed that one of the reviewers gave this review - http://www.tripadvisor.co.uk/ShowUse...epartment.html
Might be of interest to some on here.
I've just been looking at the recent reviews of the Venice Aman hotel and noticed that one of the reviewers gave this review - http://www.tripadvisor.co.uk/ShowUse...epartment.html
Might be of interest to some on here.
#854
Join Date: Dec 2006
Location: Enroute to ? & likely flying in ' A ':)
Programs: TPPS, UA, EK ...; Marriott BONVOY , HH, GP, GC..
Posts: 4,217
You are absolutely correct .. Though one was a former palace - no wifi , etc but beautiful grounds , horrible rooms..
Things have somewhat improved in the former east but still a long way to go..
No , perhaps next time .. but at least had free wifi when it worked..
Pity no MO , FS & such any where near either .. Think spotted a Marriott , rather nearest to what maybe ' luxury ' is in this region?
Will recover hopefully at Hotel de Rome & MOHK
Things have somewhat improved in the former east but still a long way to go..
No , perhaps next time .. but at least had free wifi when it worked..
Pity no MO , FS & such any where near either .. Think spotted a Marriott , rather nearest to what maybe ' luxury ' is in this region?
Will recover hopefully at Hotel de Rome & MOHK
Last edited by FlyerEC; Sep 15, 2013 at 3:36 pm Reason: Typo
#855
Join Date: Jul 2012
Location: SIN
Programs: CX DM
Posts: 125
Since last post,
Park Hyatt Sydney
Amankora
Sofitel Xi'an (I know, not luxury, but not much other choice!)
Four Seasons Hangzhou
Park Hyatt Shanghai (x2)
Coming up
October:
Farm at Cape Kidnappers
Wharekauhau Lodge
November: Park Hyatt Maldives (burning Hyatt points. retuning to FS KH would have been my choice, but we want to swim across the equator!)
January: Amanpulo
Park Hyatt Sydney
Amankora
Sofitel Xi'an (I know, not luxury, but not much other choice!)
Four Seasons Hangzhou
Park Hyatt Shanghai (x2)
Coming up
October:
Farm at Cape Kidnappers
Wharekauhau Lodge
November: Park Hyatt Maldives (burning Hyatt points. retuning to FS KH would have been my choice, but we want to swim across the equator!)
January: Amanpulo