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Old Nov 12, 2019, 6:52 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: ACflyerDE
The programme will now change from 1 January 2022 (postponed again and it will not start before 2023)
https://www.miles-and-more.com/row/e...ts/update.html

All the changes are listed on the official M&M Website: https://www.miles-and-more.com/de/en...ts/update.html

Starting 2021, the system for earning status changes. From then on, status points are earned by cabin and segment flown:

Regional flights will earn 5 points in Economy and Premium Economy, 10 points in First and Business class per segment
Intercontinental flights, ie flights between two IATA regions, will earn 15 points in Economy, 20 in Premium Economy, 50 in Business and 70 in First class segments

There will be two kinds of points : qualifying points (QP): earned with M&M integrated partners (LH/EW/LX/OS/LO/OU/LG/etc) and normal points : earned with other partners like the airlines in the Star Alliance. QP can be earned on LH Airrail train segments, but are capped at 40/120/250 per year for FTL/SEN/HON.

'Frequent Traveler' (FTL, equivalent to *S) status is given to members with 160 points (of which atleast 80 need to be QP), 'Senator' (SEN, *G) to members with 480 points (of which atleast 240 need to be QP). HON Circle (HON) is awarded after reaching 1500 QP in one year.

SEN will receive two evouchers upon qualification each year, HON 4 evouchers. There will be no rollover of QP, but for members who exceed the qualification QP level, M&M will grant the following benefits:
FTL: Mileage exchange for QP at 200 qualifying points
SEN: 2 eVoucher at 700 qualifying points; 15,000 award miles at 1,000 qualifying points; Frequent Traveller partner card at 1,300 qualifying points
HON:2 eVoucher at 1,800 qualifying points; 30,000 award miles at 2,100 qualifying points; 2 eVoucher at 2,400 qualifying points; Frequent Traveller partner card at 2,700 qualifying points; Senator partner card at 3,000 qualifying points

The system of status miles, HON Circle miles, select miles, and status star points will be abolished at the end of 2020. Any status earned prior to that will be honored. Any HON Circle miles earned in 2020 will be credited as QP in the ratio 200:1. Status star points earned till end of 2020 will converted to lifetime QP at a ration of 2:1.

Members with a lifetime QP of 7500 will be awarded FTL for their lifetime. If members reach 10000 lifetime QP and have been SEN for at least a cumulative 10 years they will be awarded lifetime SEN status.

Status is always valid for the year of qualification and one additional year. HON and SEN will have a 'soft landing' ie if they cannot requalify for status, they will get a year of SEN or FTL respectively.




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New qualifying points system for status from 2024

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Old Dec 22, 2020, 10:48 am
  #841  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
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Originally Posted by FlyerLX
But I wonder if they also have cold feet about the program itself (perhaps due to the points mentioned by OPs here??) and are now going to scrap it completely...
Nothing to wonder, the change will come.
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Old Dec 22, 2020, 11:23 am
  #842  
 
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Originally Posted by oliver2002
Nothing to wonder, the change will come.
... And Oliver you said before that your bet for an introduction date is start of 2023... Do you still find that realistic? Or do you have any reason now to think it could be even later?
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Old Dec 22, 2020, 1:56 pm
  #843  
 
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Originally Posted by FlyerLX
Or do you have any reason now to think it could be even later?
I think that it is too early to say if there will be further delays....even for Oliver!
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Old Dec 22, 2020, 2:51 pm
  #844  
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Originally Posted by FlyerLX
... And Oliver you said before that your bet for an introduction date is start of 2023... Do you still find that realistic? Or do you have any reason now to think it could be even later?
I would suggest you buy yourself a crystal ball for Christmas & share the results, it’s likely to be the most updated answer to your questions since we are clearly in the grip of a global pandemic & no one knows what’s going to happen next
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Old Dec 22, 2020, 3:40 pm
  #845  
 
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Originally Posted by chris63
I would suggest you buy yourself a crystal ball for Christmas & share the results, it’s likely to be the most updated answer to your questions since we are clearly in the grip of a global pandemic & no one knows what’s going to happen next
.... In fact, I won't be buying a crystal ball. Instead, I asked a simple question here to see if anyone cares to share ideas or insights on when the new status structure might come in, or perhaps just to speculate a bit. Don't worry if that's not you. Well done for noticing that a pandemic is in progress, though.
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Old Dec 23, 2020, 1:35 am
  #846  
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Originally Posted by FlyerLX
.... In fact, I won't be buying a crystal ball. Instead, I asked a simple question here to see if anyone cares to share ideas or insights on when the new status structure might come in, or perhaps just to speculate a bit. Don't worry if that's not you. Well done for noticing that a pandemic is in progress, though.
M&M Management don’t know, CS doesn’t know, they are in survival mode atm......
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Old Dec 23, 2020, 2:12 am
  #847  
 
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Originally Posted by chris63
M&M Management don’t know, CS doesn’t know, they are in survival mode atm......
Yes. of course. And I would hope CS has more pressing concerns on his agenda just now than a new FF scheme- he has his team under JG etc. to do that. Still, I see no harm in a bit of informed speculation if people want to do that. If not, they don't have to.
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Old Dec 23, 2020, 2:54 am
  #848  
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And here's me thinking CS stood for Customer Service!
I can't speculate because I have simply no idea. But my fear is that they WILL introduce it in a year or so, but they will have spent the time eliminating all the sweet spots that led to a flurry of tickets being sold for trips to North Africa this coming January.
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Old Dec 23, 2020, 3:36 am
  #849  
 
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I have no more clues than other folks here.

Even years after the initial announcement I am still surprised that they went with this overly simplified class and "continental" system.

Here was their chance to mix in a spend based factor. Imagine HON being like UA Global Services... 🤔
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Old Dec 23, 2020, 4:02 am
  #850  
 
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Originally Posted by Concerto
.... they will have spent the time eliminating all the sweet spots that led to a flurry of tickets being sold for trips to North Africa this coming January.
Interesting... Thanks for your speculation! They may well eliminate those "sweet spots", it's true... But I still think that focusing on them is to miss the point. FFP from an airline's point of view are a way of getting you to spend money with an airline in future. They are only disguised as a reward for travel already done. So why should LH care if someone has a shiny gold card? The cost is minimal- I notice TK have eliminated physical cards altogether, so LH can even do that if they want. And 4x per year SEN lounge plus a couple of entries to dingy flag carrier lounges in NAf ? A couple of bowls of potato salad (or of couscous if you're lucky) plus a few trips to the toilet are hardly going to cause huge expenditure. And if people do 4xNAf plus a bunch of economy flights, they'll be spending more money with LH anyway.

I sometimes wonder what's more important to people- that they themselves get lounge access or that others don't get lounge access....
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Old Dec 23, 2020, 4:35 am
  #851  
 
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If you boil it down there is tension between the goals of the various parties:
  • LH group wants to encourage loyalty, ideally rewarding travellers in proportion to their profitability.
    • Obviously a system based on "profitability" is a non-starter.
    • "Revenue" is only a crude substitute but there aren't too many other alternatives.
  • Travellers want:
    • status that is easy to achieve, but not too easy so that it's value is diluted
    • a system that is easy to understand, but still "fair"

The new system doesn't seem to tick any of the boxes...
  • It's not revenue based.
  • It's not "fair" because the "continental" split only has two tiers and buckets together hugely disparate routes and spends.

The seem to have just focused on simplicity and mostly ignored everything else...
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Last edited by supine; Dec 23, 2020 at 5:09 am
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Old Dec 25, 2020, 6:37 am
  #852  
 
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Originally Posted by supine
If you boil it down there is tension between the goals of the various parties:
  • LH group wants to encourage loyalty, ideally rewarding travellers in proportion to their profitability.
    • Obviously a system based on "profitability" is a non-starter.
    • "Revenue" is only a crude substitute but there aren't too many other alternatives.
  • Travellers want:
    • status that is easy to achieve, but not too easy so that it's value is diluted
    • a system that is easy to understand, but still "fair"

The new system doesn't seem to tick any of the boxes...
  • It's not revenue based.
  • It's not "fair" because the "continental" split only has two tiers and buckets together hugely disparate routes and spends.

The seem to have just focused on simplicity and mostly ignored everything else...
I agree, though I'd add that they basically copied BA and AFKL to create a transparent points system, not much more...
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Old Dec 25, 2020, 7:34 am
  #853  
 
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Originally Posted by MichielR
.... they basically copied BA and AFKL to create a transparent points system, not much more...
When LH finally do introduce the new system, the transparency IMO will be the major advantage over what has gone before. All systems lead to the odd anomaly here and there... Doesn't cause too many problems AFAIK. After alll, is BA CCR packed full with pax grabbing every available forkfull of plastic-packed food (which is all of it) while they complete obscure mileage runs to keep GGL ? I don't think so. By the same token, are US members of M&M really going to dash back and forth between PTY / BOG / MEX / DFW or whatever just in order to get/keep status ? I doubt it. And as I repeatedly point out, even if they do just that, that's a couple of lounge visits and a bit of fast lane etc. per year... Hardly costs a fortune (I still say that despite respecting those here who see it differently.) And if they do those few mileage runs then add in a pile of trips in Y light or similar, then they will be paying for a pile of trips in Y light or similar... That's what airlines want us to do, after all!! Or am I just ill-informed?...
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Old Dec 25, 2020, 9:00 am
  #854  
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Actually, the new system would have motivated me much more to travel in C, even if it meant buying cheap upgrades (it's always money in the bank for them and I get to climb the ladder quicker). The old system does not incentivize me in the slightest to consider buying business on European flights, the cheapest Y will do.
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Old Dec 25, 2020, 10:32 am
  #855  
 
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Originally Posted by Concerto
Actually, the new system would have motivated me much more to travel in C
Me too.... And would have motivated.me to fly LH Group full stop. If they don’t bring it in I will probably switch to TK or BA.
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