FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   JetBlue | TrueBlue (https://www.flyertalk.com/forum/jetblue-trueblue-492/)
-   -   JetBlue "Move to Mint" Certificate Thread (https://www.flyertalk.com/forum/jetblue-trueblue/2137262-jetblue-move-mint-certificate-thread.html)

hiso167 Jan 4, 2024 11:01 am

Didn't have the cert thing show up in any of my bookings NYC->LHR OR BOS->LHR.

Figured id test booking and then doing move to mint and this showed up although i have 4 certs - anyone else seeing this? IT SAYS:

"ACK. THIS FLIGHT ISN'T ELIGIBLE FOR A MOVE TO MINT" - All mint seats are unbooked

hiso167 Jan 4, 2024 11:02 am


Originally Posted by mb752 (Post 35875518)
Same here, can't see anything in either the app or website - my guess would be that they are rolling out the new interface slowly, and that it'll show up for everyone over the next few days.


​​​​​​​my gut is they arn't doing the rollout by user but rather doing it by flight - flights that are later in the year don't have the option while more recent do.

they are probably still pricing out later flights

atyppo Jan 4, 2024 11:46 am


Originally Posted by hiso167 (Post 35875865)
Didn't have the cert thing show up in any of my bookings NYC->LHR OR BOS->LHR.

Figured id test booking and then doing move to mint and this showed up although i have 4 certs - anyone else seeing this? IT SAYS:

"ACK. THIS FLIGHT ISN'T ELIGIBLE FOR A MOVE TO MINT" - All mint seats are unbooked

Do you have a RT booked? It is only pricing out the cost for the entire RT and will not let you apply to individual legs, which completely obliterates the value of this program as you could previously call in and request to not be upgraded. Sounds like the cost might be >4 for the RT. I'd much rather take a daytime flight in economy and save them for a redeye.

Billy Mumphrey Jan 4, 2024 11:49 am

I spoke with someone at the Mosaic line who had no idea whether the number of required certs was available prior to purchase. She called me back an hour later (after speaking with someone she deemed knowledgeable) to confirm that right now you can only see the number of certs required after purchase. She said they are working on adding functionality to the website at some point in the future so Mosaics can see the number of certs required prior to booking (with no estimate of when this might become available).

I had to cancel and rebook my trip three times, but I was finally able to book a round-trip to CDG for 4 certs total (2 in each direction). As best I can tell, the number of certs seemed to correlate directly to the Mint price (requiring more certs as the Mint price in $ went up, and I saw TATL flights requiring 2, 3 and 4 certs).

hiso167 Jan 4, 2024 12:05 pm


Originally Posted by Billy Mumphrey (Post 35876030)
I spoke with someone at the Mosaic line who had no idea whether the number of required certs was available prior to purchase. She called me back an hour later (after speaking with someone she deemed knowledgeable) to confirm that right now you can only see the number of certs required after purchase. She said they are working on adding functionality to the website at some point in the future so Mosaics can see the number of certs required prior to booking (with no estimate of when this might become available).

I had to cancel and rebook my trip three times, but I was finally able to book a round-trip to CDG for 4 certs total (2 in each direction). As best I can tell, the number of certs seemed to correlate directly to the Mint price (requiring more certs as the Mint price in $ went up, and I saw TATL flights requiring 2, 3 and 4 certs).

this goes against the screenshots above that said they could book with knowledge prior

hiso167 Jan 4, 2024 12:08 pm


Originally Posted by atyppo (Post 35876014)
Do you have a RT booked? It is only pricing out the cost for the entire RT and will not let you apply to individual legs, which completely obliterates the value of this program as you could previously call in and request to not be upgraded. Sounds like the cost might be >4 for the RT. I'd much rather take a daytime flight in economy and save them for a redeye.

That seems insane right? there is now here in the fine print that says that - if i want to go with P2 and only have 4 certs im SOL or riding in the back lol

Billy Mumphrey Jan 4, 2024 12:19 pm


Originally Posted by hiso167 (Post 35876093)
this goes against the screenshots above that said they could book with knowledge prior

The screenshots above are post-purchase (see the note at the bottom of the post). They are showing the checkout process for the Mint upgrades (not the original airfare). In my case, I had to "pay" 4 certs and $60 in taxes to upgrade both segments.

yojimbo Jan 4, 2024 12:32 pm

For JFK-LAS flight tomorrow, 4 certificates required for Mint upgrade.

At least 7 Mint seats available for sale.

No thank you.

notthatdeadyet Jan 4, 2024 2:26 pm

made in error

Billy Mumphrey Jan 4, 2024 2:59 pm

Is there an upper limit on the number of certs required? Has anyone seen a flight that requires 5 or more?

mb752 Jan 4, 2024 4:20 pm


Originally Posted by Billy Mumphrey (Post 35876698)
Is there an upper limit on the number of certs required? Has anyone seen a flight that requires 5 or more?

If I recall correctly, the announcement a couple of months back said the maximum would be 4.

mb752 Jan 4, 2024 4:24 pm


Originally Posted by Billy Mumphrey (Post 35876030)
I spoke with someone at the Mosaic line who had no idea whether the number of required certs was available prior to purchase. She called me back an hour later (after speaking with someone she deemed knowledgeable) to confirm that right now you can only see the number of certs required after purchase. She said they are working on adding functionality to the website at some point in the future so Mosaics can see the number of certs required prior to booking (with no estimate of when this might become available).

Ah, well that explains why I wasn't able to see anything. Not being able to tell before purchase is kind of annoying though. I guess if it's tied to Mint cash price one could make an educated guess, but still...

Unrelated question: Has anyone here applied certificates, or even just checked the price, for a multi-segment itinerary, e.g. SFO-JFK-LHR? Curious if in the new dynamic system the certificates are still per-segment, or if maybe west coast to Europe might end up potentially being cheaper if it's priced out for the journey as a whole.

Adelphos Jan 4, 2024 4:28 pm

Genuinely curious - any organic JetBlue elite customers using these certs?

olouie Jan 4, 2024 4:36 pm


Originally Posted by mb752 (Post 35876914)
If I recall correctly, the announcement a couple of months back said the maximum would be 4.

4 doesn’t seem enough for SFO to FLL but agents also cannot see pricing for my booking. Said to try again tomorrow “as not all mint routes have been loaded for online upgrades”. 🤔

LowValueCustomer Jan 4, 2024 5:17 pm

4 likewise does not appear to be enough for LAX-JFK on 1/8. Hopefully an artifact of the rollout and not an accurate indication of pricing to come.


All times are GMT -6. The time now is 4:54 pm.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.