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Another data point - one-way LAX-BOS in first week March weekday, on what is currently slotted as a321Neo, only took 1 MTM certificate for the leg. I will say, if/when they start letting us see how many certificates it'll take before booking... if the ones I locked in at 2 MTM per segment are then showing as 1 MTM, it's an obvious cancel-rebook-reupgrade. How will JetBlue IT handle canceling a flight where you've already applied certificates? Any bets on the smoothness of the process in getting access to those certificates again?
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Originally Posted by olouie
(Post 35888726)
Anyone able to fix the "Ack. This flight isn’t eligible for a Move to Mint." error message? SFO-FLL and FLL-SFO show mint cabin, but error keeps popping up and customer service doesnt know what to do.
I’ve seen that message before when searching for availability on JFK-LAX. At least for me, it means that I don’t have enough certificates available for use for that particular flight. |
Originally Posted by xjaehyun
(Post 35889727)
I’ve seen that message before when searching for availability on JFK-LAX. At least for me, it means that I don’t have enough certificates available for use for that particular flight.
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Originally Posted by olouie
(Post 35890169)
Which would mean that one segment upgrade is more than 4 certs, which would be kind of crazy given that prices aren't that high. Too bad even customer service has no idea how many certificates it would cost. Hopefully they will actually process MTM normally when the 48/24 hours come up.
Starting 1/4/24, you can redeem Move to Mint certificates immediately after booking. After you finish booking your core seat and check out, just head to jetblue.com/manage-trips. You can Move to Mint any time before check-in, up to two hours before departure. You get to choose which flights you want to apply your certificates to, instead of them being assigned automatically. |
Originally Posted by nenbeely
(Post 35890305)
They definitely won't process MTM manually in any way in the T-48 window - as part of the new change, that process no longer exists and you must apply the certificates yourself using dynamic pricing, in advance. From https://www.jetblue.com/trueblue/mosaic under "How Move to Mint works":
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Originally Posted by xjaehyun
(Post 35888266)
From what I've encountered, I've booked a few blue fares where the corresponding mint fare was $799 and under. Those flights required only 1 certificate. I've briefly had a flight booked where mint was $1200+. Those required at least 3. So as long as the mint fare is low, it's possible the required certificate amount will drop but no guarantees it'll happen.
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Originally Posted by BeantownFlyer
(Post 35890830)
This was helpful - I found some sub-$799 mint fares and was able to book BOS-LAS (and back) using one certificate per person each way. Moreover it worked with award travel too.
I haven’t tried out the $800-$1200 range for mint fares so I have no idea how many certificates are required. But based on my limited sample size, it could be 1-3 certificates for that fare range. |
Has anyone attempted to use on of these on a third party booking?
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Originally Posted by BeantownFlyer
(Post 35888304)
It’s pretty aggravating system (and classic JetBlue IT) that you can’t determine the number of required certificates until after you book and ticket a flight.
I spent yesterday booking and cancelling itineraries, as everything I tried came up with 2 certificates required on domestic itineraries. |
Originally Posted by Londonlouis
(Post 35892013)
Are people paying cash & then getting these refunded using the US 24hr cancellation rule? or travel bank? If the former, are refunds being processed instantly?
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I wonder how much they're paying Sabre for this mess of booking and cancellations because Mosaics don't know how many certs are needed in advance? ;)
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Datapoint: Booked JFK-LON R/T for next month $968 plus 4 certs versus cash $2942.
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Originally Posted by notthatdeadyet
(Post 35892791)
Datapoint: Booked JFK-LON R/T for next month $968 plus 4 certs versus cash $2942.
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Deleted
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Originally Posted by Londonlouis
(Post 35893017)
How much of the $968 was the additional payment required to use the certs?
Total 4 certs + $968.50. |
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