Brattflyer

JetBlue Mosaic told me they have about 2000 customers that still don't have their Barclay cards linked to JetBlue. "We're working on it."

On a different note I've been trying to file a claim for trip interruption with Barclay. I've been told by 2 CSR's and a manager that Barclay doesn't have such a program. Finally I was transferred Master Card who told me they weren't the program administrator for Barclay and didn't know who was.

Has anyone filed a claim or knows who the administrator is? Thanks

RWPrincess

I don't believe that. MasterCard has to know who provides the travel insurance if it's an included benefit with the card. They are the ones who provide that benefit not Barclays. I would call back and ask again.

Brattflyer

Talked again to an administrator in MasterCard benefits who said he has no idea who in Master Card is handling claims for the Barclay JetBlue card. He is investigating but says he couldn't promise he could get me an answer.

ymx

Update: Finally approved today for the Plus card that I applied for in March. I ultimately had to mail them documents via certified mail to prove my identity.

Still waiting, however, for my Business card that I'm on my third billing cycle for to be linked to my TrueBlue account.

RWPrincess

CBSI Services in Harrison, NY but there is no phone or email listed listed in the MasterCard Benefits brochure. I would call Barclays again and ask for a supervisor.

gr99gt

I just made my first flight on B6 since I became a Barclay plus cardholder. A few nice data points below.

The free checked back does apply even if you booked the flight prior to getting the card. This was a nice surprise when I did online check-in for my flight and saw that me and my wife were both eligible for a free bag. Second nice surprise was that I received the 10% bonus back as a credit even though I booked the flight before being a Plus cardmember. My return flight was on 6/12, and when I looked at my TrueBlue account on 6/13 it has 3,420 points listed as a "rebate." Again, nice free surprise that I didn't expect.

jsk1973

That's interesting re: the free checked bag, as I believe the T&Cs state that the ticket must be purchased with the JetBlue Plus card for that benefit to kick in. Are you sure you weren't already entitled to one checked bag?

gr99gt

I am positive. I booked a "Blue" fare using points a few months ago, and even looked at my email confirmation and it said 0 bags. But when I did online check-in there was a paragraph that explained that I was entitled to 1 free checked bag per ticket since I was a Plus card holder.

I can also confirm that booking a new ticket with points will also get you a free bag regardless of which ticket class you purchase. You do not need to actually buy a ticket with the CC, just be a CC holder.

jsk1973

Thanks for the additional info.

I wonder if this applies only to tickets booked using points or if it applies even to tickets purchased with a non-JetBlue credit card, despite the T&Cs.

Just at a glance, it seems like the JetBlue Plus card is actually an attractive card to use when booking JetBlue flights — unlike, e.g., some of the other airline cards — but it's always a gamble: Use the airline's CC for the free first bag or use a card like the Prestige for the trip-delay benefits, etc. (Based on the T&Cs, I had thought the JetBlue Plus card worked like the United Explorer card — i.e., one had to use the card in order to get the first-bag-free benefit — but maybe JetBlue isn't as strict as United.) Thanks again.

Anyone else have experience with being a JetBlue Plus cardholder and getting a free first bag despite using a different payment method?

pchong8

Did any Amex converts receive the $100 companion travel discount yet? If so, how does it work?

Brighton Line

I had a trip ticketed before I even applied for the card. Once I got it I too got the free bag.
FWIW

FBWFTW

So, I've got our hotel card (HHonors) and my wife has the B6 Barclaycard. However, we're both authorized on each other's accounts. I assume that qualifies both of us right?

Additionally, has anyone had any issues with family pooling not coming thru? Should points from first statement plus bonus appear shortly after the second statement? I'm a bit concerned and hesitating on getting a card for myself until I see these point issues worked out a bit more.

dw

No, the free checked bag benefit is only for the primary cardholder (+ up to three companions traveling on the same PNR).

FBWFTW

Thanks, I'll make sure to have my wife use her card then.

DrewBr

I let my card rollover to the $40 annual fee card.

This is the email I received on 6/6. Have not used it yet;


"Bring a friend when you fly!
For consistent delivery, add [email protected] to your address book.
TRUE BLUE | jetBlueŽ

Dear DrewBr,

Congratulations – by using your JetBlue Rewards Card to make $500 in purchases by June 30, 2016, you’ve earned a Companion Discount! This means you can choose a wingman or wingwoman to travel with you on JetBlue and use the $100 discount you earned toward his or her ticket.

Companion Discount code: *********
Expiration date: June 30, 2017
Here’s how to redeem your Companion Discount1:

Use this link to start planning your trip.
Both you and your companion need to book at the same time and be on the same flights and itinerary.
Your Companion Discount code will automatically be applied in the “promo code” field (but is included in this email for reference).
Your Companion Discount will be applied on the payment page and you will need to purchase tickets for you and your companion with your JetBlue Rewards Card.
The $100 Companion Discount can only be applied to your initial reservation. If the initial reservation is amended or cancelled, the discount may not apply.

We look forward to seeing you and your travel buddy onboard soon!

And, as always, thanks for being a cardmember.

Sincerely,
TrueBlue "