Jun 8, 2015, 10:34 am
Last edit by: PTahCha
Hotel concierge does not respond to emails ([email protected]) - pick up the phone and call instead.
Lounge
120 EUR per room for Ambassadors
150 EUR per room for everyone else
Should be free for all RA's now, for sure if you are a regular guest
Must book club room for free access. Lounge access not part of the regular rate for suites.
Lounge access is included for free with all room categories when you book via a Virtuoso travel agent (see the Luxury Hotels forum if you need one)
Mini-bar
Mini-bar drinks complimentary to RA on both paid and award stays
Update Nov 12 Mini-bar is not complimentary on RA award stays unless you are a regular customer
Lounge
120 EUR per room for Ambassadors
150 EUR per room for everyone else
Should be free for all RA's now, for sure if you are a regular guest
Must book club room for free access. Lounge access not part of the regular rate for suites.
Lounge access is included for free with all room categories when you book via a Virtuoso travel agent (see the Luxury Hotels forum if you need one)
Mini-bar
Mini-bar drinks complimentary to RA on both paid and award stays
Update Nov 12 Mini-bar is not complimentary on RA award stays unless you are a regular customer
IC Le Grand Paris Master Thread [merged]
Oct 3, 2017, 4:44 pm
#1591
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
This forum has proven to be very useful, but I've got a few questions about a future booking I want to make...apologies because I realize that these questions have been answered but I want to make sure.
1. I have an Ambassador weekend night cert. To use this do I prepay for the room and then get refunded when I present at the hotel? Booking online, it's not recognizing the cert and charging me for the room. Can I book a club room with this?
ANS = Cannot prepay, Amb Bogo Cert nights are booked at an IC's BEST FLEX rate, at checkin you handover cert and only get charged for first night of the two night stay
2. Is anyone familiar with booking a room using a combination of points plus cash? Online I only have the option of booking a Classic Room. Would I get an Ambassador upgrade from a classic to a superior? I want to avoid the tiny classic room.
ANS = You must use official Bogo Ambweekend cert link to book online
3. Basically, I just really would like to try out that club lounge! Rates are coming up as 465 Eur for a jr suite (I'm going next month). Is it worth it to just say separately for the lounge for a few days? Could I add club for 140 Euro? I read that I could pay for the lounge. Is the 140 E per person?
ANS
a)Officially certs not valid for Suites, but yes valid for std and club rooms
b)Unofficially many IC's allow their Suites to be booked using bogo certs
c)Amb weekend slots are limited, jusy bcause flex rates still sold does not mean you can book a bogo w/end stay
d)Yes UPSELL at checkin, upgrade or club-lounge is available but be aware, upsell is charged on both the bogo nights not just first night. A good reason to book the full room+club wanted upfront online
4. Is it best to just call them when booking? Mon francais est mauvais! I want to be prepared :-)
ANS
a)book bogo online
b)no need to contact IC hotel , you get room at checkin, bogo booking is free 2nd night. Both nights receive full Ambasador bennie, eg Room Upgrade
Thanks!
1. I have an Ambassador weekend night cert. To use this do I prepay for the room and then get refunded when I present at the hotel? Booking online, it's not recognizing the cert and charging me for the room. Can I book a club room with this?
ANS = Cannot prepay, Amb Bogo Cert nights are booked at an IC's BEST FLEX rate, at checkin you handover cert and only get charged for first night of the two night stay
2. Is anyone familiar with booking a room using a combination of points plus cash? Online I only have the option of booking a Classic Room. Would I get an Ambassador upgrade from a classic to a superior? I want to avoid the tiny classic room.
ANS = You must use official Bogo Ambweekend cert link to book online
3. Basically, I just really would like to try out that club lounge! Rates are coming up as 465 Eur for a jr suite (I'm going next month). Is it worth it to just say separately for the lounge for a few days? Could I add club for 140 Euro? I read that I could pay for the lounge. Is the 140 E per person?
ANS
a)Officially certs not valid for Suites, but yes valid for std and club rooms
b)Unofficially many IC's allow their Suites to be booked using bogo certs
c)Amb weekend slots are limited, jusy bcause flex rates still sold does not mean you can book a bogo w/end stay
d)Yes UPSELL at checkin, upgrade or club-lounge is available but be aware, upsell is charged on both the bogo nights not just first night. A good reason to book the full room+club wanted upfront online
4. Is it best to just call them when booking? Mon francais est mauvais! I want to be prepared :-)
ANS
a)book bogo online
b)no need to contact IC hotel , you get room at checkin, bogo booking is free 2nd night. Both nights receive full Ambasador bennie, eg Room Upgrade
Thanks!
Oct 4, 2017, 11:32 am
#1592
Join Date: Oct 2017
Programs: IHG
Posts: 2
Thanks scubaccr!
I followed your advice and it worked perfectly. :-)
I booked a overnight stay and used my AMB cert. Then, I started a new reservation and used a combo of points + cash for the remainder of the nights.
I went back and forth about booking club room, but we're travelling with family that isn't staying at the Grand and we have a few day trips planned (Versailles and Normandy) so I won't have a good chance to take advantage of it. Plus we love eating out in Paris and trying new restaurants, markets, etc.
In the end I booked a superior room for the AMB and a classic room for the other reservation...I do hope I get upgraded and am able to stay in my superior room but if not oh well!
I'M SO EXCITED!!!!!!
I followed your advice and it worked perfectly. :-)
I booked a overnight stay and used my AMB cert. Then, I started a new reservation and used a combo of points + cash for the remainder of the nights.
I went back and forth about booking club room, but we're travelling with family that isn't staying at the Grand and we have a few day trips planned (Versailles and Normandy) so I won't have a good chance to take advantage of it. Plus we love eating out in Paris and trying new restaurants, markets, etc.
In the end I booked a superior room for the AMB and a classic room for the other reservation...I do hope I get upgraded and am able to stay in my superior room but if not oh well!
I'M SO EXCITED!!!!!!
Oct 10, 2017, 3:33 pm
#1593
Join Date: Jul 2014
Posts: 84
Do award nights at this property generally open up towards the date of booking? My wife and I are going to Paris in three weeks for a weekend and we would love to stay here.
Saturday night is available but Friday night is currently unavailable. Is it worth it for me to book the refundable award night for Saturday and see if availability opens up for Friday or am I wasting my time?
Thanks in advance!
Saturday night is available but Friday night is currently unavailable. Is it worth it for me to book the refundable award night for Saturday and see if availability opens up for Friday or am I wasting my time?
Thanks in advance!
Oct 17, 2017, 1:15 am
#1595
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
If you are there just for a brief visit, like lunch or dinner, I think you don't have to pay the full rate. But if you stay overnight, then yes you pay the full rate even if it is less than 24h.
Oct 19, 2017, 4:06 pm
#1598
Join Date: Jan 2016
Programs: QF Plat, IHG RA, Marriott Plat
Posts: 256
I am in a similar situation for an anniversary stay at the IC Le Grand with my wife in November. I wonder if you could let me know how to contact you or someone else at the hotel to see if there is any chance of an upgrade for us -
another couple of lowly Platinums?!
Many thanks in advance.
another couple of lowly Platinums?!
Many thanks in advance.
I just emailed the hotel's reservations team a few days before arrival to let them know we were celebrating a landmark birthday.
They could not have been more amazing. Wonderful upgrades, treats, attention, personal service...perfect.
I was already a devoted fan but this has won me over forever more.
So, just let them know the details of your stay, join Ambassador if you haven't already, and cross your fingers. Good luck!
Oct 20, 2017, 3:02 am
#1599
Join Date: Mar 2016
Location: Cologne
Programs: FB Plat, IHG RA Spire, TK Elite+, HH Diamond, LH SEN, Marriott Titanium
Posts: 972
So I've recently stayed at PLG in a similar situation - although I was Platinum AND Ambassador at the time - and on my 8th(ish) visit...
I just emailed the hotel's reservations team a few days before arrival to let them know we were celebrating a landmark birthday.
They could not have been more amazing. Wonderful upgrades, treats, attention, personal service...perfect.
I was already a devoted fan but this has won me over forever more.
So, just let them know the details of your stay, join Ambassador if you haven't already, and cross your fingers. Good luck!
I just emailed the hotel's reservations team a few days before arrival to let them know we were celebrating a landmark birthday.
They could not have been more amazing. Wonderful upgrades, treats, attention, personal service...perfect.
I was already a devoted fan but this has won me over forever more.
So, just let them know the details of your stay, join Ambassador if you haven't already, and cross your fingers. Good luck!
Oct 27, 2017, 5:15 am
#1600
Join Date: Aug 2011
Location: AT
Programs: *G at A3,TK;M&M,LM; IHG RA, AB Plat.
Posts: 105
What email adress should I use for room requests for an upcoming stay? (via PM, if it should not be posted here)
I'd like to let the hotel know, that for my next stay I prefere a room with outside view more than the usual given JunSuites with view to the pyramide. (RA)
Thx!
I'd like to let the hotel know, that for my next stay I prefere a room with outside view more than the usual given JunSuites with view to the pyramide. (RA)
Thx!
Last edited by hannes08; Oct 27, 2017 at 9:52 am
Oct 29, 2017, 3:55 pm
#1601
Join Date: Aug 2012
Posts: 13
What email adress should I use for room requests for an upcoming stay? (via PM, if it should not be posted here)
I'd like to let the hotel know, that for my next stay I prefere a room with outside view more than the usual given JunSuites with view to the pyramide. (RA)
Thx!
I'd like to let the hotel know, that for my next stay I prefere a room with outside view more than the usual given JunSuites with view to the pyramide. (RA)
Thx!
[email protected]
I've gotten responses back with both of these addresses.
Nov 11, 2017, 2:23 am
#1602
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
FYI the hotel will undergo a massive restoration project starting in December. Phase 1 will last 18 months and phase 2 will last 16 months. Designer Pierre-Yves Rochon. They say the work will be done in a way that won't disturb guests. I guess one wing/floor at a time.
There are some photos of what the rooms will look like and yes, the red walls will be gone. It will be white and bright. I think the most major changes will be in the bathrooms and the overall plumbing of the hotel. That's what is needed the most.
However the hotel did achieve a 5-star ranking earlier this summer so even in its current state it's pretty great.
There are some photos of what the rooms will look like and yes, the red walls will be gone. It will be white and bright. I think the most major changes will be in the bathrooms and the overall plumbing of the hotel. That's what is needed the most.
However the hotel did achieve a 5-star ranking earlier this summer so even in its current state it's pretty great.
Nov 12, 2017, 12:57 am
#1604
Join Date: Jan 2016
Programs: QF Plat, IHG RA, Marriott Plat
Posts: 256
Hi Lewis42
Apologies, I just saw your question.
I mentioned in my post what they did for us. I didn't want to be more specific as, in my visits to PLG, every stay is different.
With a hotel of this quality you'd expect wonderful service, but let's just say that in this case they went beyond the normal. Upgrades were a part of this, but staff attitude/behaviour were also a major contributor. Flawless!
Apologies, I just saw your question.
I mentioned in my post what they did for us. I didn't want to be more specific as, in my visits to PLG, every stay is different.
With a hotel of this quality you'd expect wonderful service, but let's just say that in this case they went beyond the normal. Upgrades were a part of this, but staff attitude/behaviour were also a major contributor. Flawless!
Nov 12, 2017, 1:12 am
#1605
Join Date: Jan 2016
Programs: QF Plat, IHG RA, Marriott Plat
Posts: 256
Thanks for the heads up on the renovation work.
I've searched but can't find details, do you have a link to photos?
The bathrooms/plumbing without a doubt could do with work, but I like the current decor. It's what gives the place its character. I'm worried by the term "white and bright"! PLG is not the W!