Apr 17, 2017, 4:29 am
Last edit by: FLYGVA
Crowne Plaza New York Times Square
Address
Crowne Plaza Times Square
1605 Broadway,
New York, NY 10019
Mail info [@] cptsnyc.com
Tel +1 212 977-4000
Fax +1 212 333-7393
Link to hotel
http://www.cpmanhattantimessquare.com/
https://www.ihg.com/crowneplaza/hotels/us/en/new-york/nycmh/hoteldetail
Location
Google Maps
Experience Thread
http://www.flyertalk.com/forum/27471119-post205.html
Archive Thread of this hotel
Post prior to January 2011
Address
Crowne Plaza Times Square
1605 Broadway,
New York, NY 10019
Mail info [@] cptsnyc.com
Tel +1 212 977-4000
Fax +1 212 333-7393
Link to hotel
http://www.cpmanhattantimessquare.com/
https://www.ihg.com/crowneplaza/hotels/us/en/new-york/nycmh/hoteldetail
Location
Google Maps
Experience Thread
http://www.flyertalk.com/forum/27471119-post205.html
Archive Thread of this hotel
Post prior to January 2011
Crowne Plaza Times Square (Master Thread)
Feb 11, 2020, 12:33 am
#214
FlyerTalk Evangelist
Join Date: May 2005
Location: TLV/LHR
Programs: BA GGL, IHG Diamond Elite Amb, HH Diamond, Avis PC, Hertz PC, Sixt Platinum
Posts: 12,948
Just had a couple of night there again as Spire.
Booked a bog standard room, and got upgraded to a high floor (43rd) TS view king. At check received a $25 per day voucher for food and beverage, 2 beverage vouchers (can be used for beer, wine etc at the bar or coffee or something else at the Grind&Co stand), and a beverage and snack voucher which from experience can be used for pretty much any drink or cocktail at the bar.
As I arrived at my room I got a text message asking me whether everything was ok to which I replied all was good except would be nice to have some water in the room (no mini bar at all), and within 5 minutes I was sent up 4 bottles of complimentary water.
Received another text the following afternoon to check everything was ok, and whether I needed anything, which I thought was a great touch.
Used the $25 credits for dinner at the bar one night, and for a few breakfast items and coffee and Grind & Co one morning, so didn't take advantage of the $16 breakfast offer for Platinum and Spires this time.
All in all, I still like this property, and the customer service is attentive.
Booked a bog standard room, and got upgraded to a high floor (43rd) TS view king. At check received a $25 per day voucher for food and beverage, 2 beverage vouchers (can be used for beer, wine etc at the bar or coffee or something else at the Grind&Co stand), and a beverage and snack voucher which from experience can be used for pretty much any drink or cocktail at the bar.
As I arrived at my room I got a text message asking me whether everything was ok to which I replied all was good except would be nice to have some water in the room (no mini bar at all), and within 5 minutes I was sent up 4 bottles of complimentary water.
Received another text the following afternoon to check everything was ok, and whether I needed anything, which I thought was a great touch.
Used the $25 credits for dinner at the bar one night, and for a few breakfast items and coffee and Grind & Co one morning, so didn't take advantage of the $16 breakfast offer for Platinum and Spires this time.
All in all, I still like this property, and the customer service is attentive.
Last edited by clubman; Feb 11, 2020 at 12:39 am
May 9, 2021, 12:05 pm
#216
Join Date: Apr 2004
Location: Motown
Programs: DL, WN, AA, IHG Diamond, Hertz 5*
Posts: 3,409
When I checked a few weeks ago I could not see any available dates either. After playing around with the calendar a bit, it appeared they were accepting bookings as of July. I looked again a few days ago and the start date has been pushed back to September.
May 9, 2021, 12:45 pm
#217
Join Date: Jun 2013
Posts: 88
The strange thing is that there are no updates on their website. We have reservations for 3 nights at the end of June (used the Chase Free Certificate and the resort fee), hope there are no issues...
Better communication from the hotel would be appreciated, good luck!!!
Better communication from the hotel would be appreciated, good luck!!!
Mar 27, 2022, 11:02 pm
#219
Join Date: Jul 2004
Location: Washington, DC
Programs: UA Premier Silver, AA, DL, IHG Diamond Amb, Marriott Silver, Hilton Silver, National
Posts: 1,530
A very complicated mess: "Crowne Plaza in Times Square entangled in legal battle"
https://nypost.com/2022/02/16/crowne...-legal-battle/
https://nypost.com/2022/02/16/crowne...-legal-battle/
Nov 29, 2022, 12:11 pm
#220
Join Date: Jul 2004
Location: Washington, DC
Programs: UA Premier Silver, AA, DL, IHG Diamond Amb, Marriott Silver, Hilton Silver, National
Posts: 1,530
CP Times Square Re-opened
Seems that the extended ownership battle over the building has been resolved and the CP on Broadway and 49th Street NYC re-opened Nov 1. If anyone has stayed there since the re-opening, could you please post info about your experience: good, bad, or just in-between?
Thanks!
Thanks!
Last edited by bob12403; Nov 29, 2022 at 12:48 pm
Feb 22, 2023, 4:13 am
#221
Join Date: Jul 2004
Location: Washington, DC
Programs: UA Premier Silver, AA, DL, IHG Diamond Amb, Marriott Silver, Hilton Silver, National
Posts: 1,530
It's now approximately 4 months since the CP Times Square re-opened. Bumping this up on the assumption that by now a few FT folks have stayed there and might be able to offer some first-hand info on the property. Anyone?
Oct 6, 2023, 4:18 pm
#223
Join Date: Mar 2003
Location: Pittsburgh, PA, USA
Programs: MR LT Titanium, IHG Plat.,UA Premier Silver, & PA/OH Turnpike Million Miler
Posts: 2,320
Bump. Any recent stay experiences? Considering it for a stay in November. While I am not a big fan of the Times Square area, the award stay rates at this CP are very reasonable for Manhattan. Anyone been able to get the destination fee waived for award stays?
Thanks,
Jon
Thanks,
Jon
Last edited by Jon Maiman; Oct 10, 2023 at 7:39 am
Oct 21, 2023, 7:18 am
#225
Join Date: Nov 2019
Posts: 5
The cafe is not open yet, only grab and go counter. The hotel doesn't provide breakfast/voucher for Diamond elites.
After having IHG agent talk to their front desk manager, the front desk manager agreed to provide a one-time $20 credit. Given I have a 2-night stay, I intended to cut my stay short to 1 night. Then the manager finally offered $20 credit per night.
IHG agent also opened a case to further investigate this. Hopefully this can be rectified for all Diamond members soon.
After having IHG agent talk to their front desk manager, the front desk manager agreed to provide a one-time $20 credit. Given I have a 2-night stay, I intended to cut my stay short to 1 night. Then the manager finally offered $20 credit per night.
IHG agent also opened a case to further investigate this. Hopefully this can be rectified for all Diamond members soon.