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-   -   Priority Privilege Program in Australia (https://www.flyertalk.com/forum/intercontinental-hotels-ihg-one-rewards-intercontinental-ambassador/348839-priority-privilege-program-australia.html)

luial Feb 27, 2009 6:01 pm

I'm sorry if this has been discussed before.
Is the Priority Privilege rate enjoyed (using coupon, discount, BOGO) qualified to earn points? (Is it a qualifying stay?)

I'd appreciate comments on this. I am PP Asia member and my recent stay in HI using a coupon/certificate didn't earn points and registers as a non-qualifying stay.

davidrnz Feb 27, 2009 6:22 pm

All paid nights on Priority Privilege rates are qualifying nights. The free night on a BOGO is not.

From PC Terms and Conditions


Eligible Charges Worldwide include the following Qualifying Room Rates paid for hotel room nights: non-discounted rate, standard corporate rate, worldwide sales negotiated rate, national/regional/local government rate and specified leisure rates as confirmed by IHG's HOLIDEX® Plus reservation systems. Points will be awarded for Qualifying Room Rates booked through IHG central reservation offices, IHG web sites, travel agents or directly at the hotel. In addition, in North, South and Central America and the Caribbean, points may be collected on locally negotiated rates if these rates are discounted less than 30%. At Asia Pacific hotels, Qualifying Room Rates also include all locally negotiated rates.

Me2Earth Feb 27, 2009 6:24 pm

I ahve used a lot of PP rate (not in Australia) and I dont get credited with points on deeply discounted vouchers.

You will get the PC points on a BOGO certificate that they offer by claiming that the first night stay is a paid night in full. The second night is free.

I just had a stay at the IC Manila using the PP BOGO voucher and after 5 days it reflected as a non-qualifying stay in my PC account. I emailed PC and stated the argument above and got 17,500 points ( including the PC codes promo here at the FT).

Hope this helps.

luial Mar 1, 2009 5:29 pm


Originally Posted by davidrnz (Post 11333919)
All paid nights on Priority Privilege rates are qualifying nights. The free night on a BOGO is not.

From PC Terms and Conditions

Thanks for your inputs davidrnz. That's what I thought so too since I've been getting points on all my PP stays since I became a member until my last stay. The PC Service Center is really giving me a hard time and will not credit my points/stay, saying that rates that are more than 30% discounted are not eligible for points/stay. I pointed out the T&C (w/c you also mention) in my 3rd correspondence with them but no answer yet. Let's see when they reply.


Originally Posted by Me2Earth (Post 11333932)
I ahve used a lot of PP rate (not in Australia) and I dont get credited with points on deeply discounted vouchers.

You will get the PC points on a BOGO certificate that they offer by claiming that the first night stay is a paid night in full. The second night is free.

I just had a stay at the IC Manila using the PP BOGO voucher and after 5 days it reflected as a non-qualifying stay in my PC account. I emailed PC and stated the argument above and got 17,500 points ( including the PC codes promo here at the FT).

Hope this helps.

Thanks for the inputs Me2Earth. My last stay was actually in HI Manila using a PC voucher. I will certainly fight this out with them if they insist not to credit me points/stay. :mad: (see reply above)

perthite Mar 1, 2009 6:11 pm


Originally Posted by luial (Post 11342815)
Thanks for your inputs davidrnz. That's what I thought so too since I've been getting points on all my PP stays since I became a member until my last stay. The PC Service Center is really giving me a hard time and will not credit my points/stay, saying that rates that are more than 30% discounted are not eligible for points/stay. I pointed out the T&C (w/c you also mention) in my 3rd correspondence with them but no answer yet. Let's see when they reply.

Thanks for the inputs Me2Earth. My last stay was actually in HI Manila using a PC voucher. I will certainly fight this out with them if they insist not to credit me points/stay. :mad: (see reply above)

I got a written advice from PP that all paid stays will credit after having a hard time from the PC service centre. Following that written advice I threatened legal action against PP for misleading product representations which amazingly made points turn up in my PC account.

I would suggest you contact PP and get it in writing that all paid rates are eligible for points.

markis10 Mar 1, 2009 7:42 pm


Originally Posted by perthite (Post 11342985)

I would suggest you contact PP and get it in writing that all paid rates are eligible for points.

You dont need to go that far, just ask the PC service centre to enforce their own regs in terms of locally negotiated rates for APAC:
"At Asia Pacific hotels, Qualifying Room Rates also include all locally negotiated rates."

perthite Mar 1, 2009 10:21 pm


Originally Posted by markis10 (Post 11343393)
You dont need to go that far, just ask the PC service centre to enforce their own regs in terms of locally negotiated rates for APAC:
"At Asia Pacific hotels, Qualifying Room Rates also include all locally negotiated rates."

I was actually past that point. PC were holding their ground. PP said it was eligible for points, and the hotel was burying its head.

I'd even asked them to show me where in the T&C this 30% thing was they referred me to.

soitgoes Mar 1, 2009 10:41 pm


Originally Posted by perthite (Post 11344014)
I'd even asked them to show me where in the T&C this 30% thing was they referred me to.

It's in there, but it doesn't apply to Asia Pacific.

Points will be awarded for Qualifying Room Rates booked through IHG central reservation offices, IHG web sites, travel agents or directly at the hotel. In addition, in North, South and Central America and the Caribbean, points may be collected on locally negotiated rates if these rates are discounted less than 30%. At Asia Pacific hotels, Qualifying Room Rates also include all locally negotiated rates.
http://www.ichotelsgroup.com/h/d/pc/...c.html#general

FedUp2 Mar 2, 2009 2:12 am

Is PP worth it?
 
I am sorry if this has already been discussed, but with a PP membership costing A$289, one needs to stay many nights before this investment can be recouped. And having spent the money to buy a PP membership, one is almost obligated to stay at an IC group hotel whereas there are so many other opportunities available at other hotel chains nowadays.

So am I wrong in my thinking that PP membership is not that great a deal?

markis10 Mar 2, 2009 2:20 am


Originally Posted by FedUp2 (Post 11344544)
I am sorry if this has already been discussed, but with a PP membership costing A$289, one needs to stay many nights before this investment can be recouped. And having spent the money to buy a PP membership, one is almost obligated to stay at an IC group hotel whereas there are so many other opportunities available at other hotel chains nowadays.

So am I wrong in my thinking that PP membership is not that great a deal?

I used to be a PP member back when it was part of SPHC and did not feel it was great value, since the hotels have been bought by Bass which if course is now ICHG and tied into the Priority club program its been better value. Sure the cost is $289, but what is the value of the two BOGOs (that can be used for any night), I used one at IC Sydney and the other one at IC Perth, and recently there have been specials at hotels where you get BOGO without the need for a cert. Throw in the 25% off vouchers and the dining benefits, I probably have saved $1500 this year, worth it IMHO.

luial Mar 3, 2009 4:39 pm

PC Service Center finally gave in and credited my PP paid stay :D
Unfortunately, this is what they have to say:

Dear Mr. luial,
Thank you for your response.
As previously mentioned, qualifying rates are computed according to the hotel's prevailing rack rate at the time of your stay. However, as a one time exception (:td:), the following has been credited to your account:
Location: Manila, Philippines
Date: 19 February 2009
Nights: 1
Points: 14,678 (this includes the bonus points)
Your current point balance is xxx,xxx.
The above adjustment should be available for immediate viewing in your online account which can be accessed at http://www.priorityclub.com/account.
Should you need further assistance, please do not hesitate to contact us. Attached is the link to our service centers' phone numbers page: http://www.priorityclub.com/contactus

Sincerely,
XXX
Priority Club Rewards

morepointsplease Mar 3, 2009 5:50 pm

worth it?
 
hi,

as i cant see what the rates are without joining (presumably having paid $289) i'd appreciate it if one of you who already has access to the site can tell me what they have for the following:

Syd intercontinental 4/april for 2 nights inc b/fast (currently planning to use ambassador free weekend night for second night)

Singapore changi CP 1 night 30 may

singapore IC 26 may for 4 nights (could otherwise use my free weekend night here)

many thanks!

markis10 Mar 3, 2009 9:27 pm


Originally Posted by morepointsplease (Post 11355603)
hi,

as i cant see what the rates are without joining (presumably having paid $289) i'd appreciate it if one of you who already has access to the site can tell me what they have for the following:

Syd intercontinental 4/april for 2 nights inc b/fast (currently planning to use ambassador free weekend night for second night)

Singapore changi CP 1 night 30 may

singapore IC 26 may for 4 nights (could otherwise use my free weekend night here)

many thanks!

Syd intercontinental 4/april for 2 nights (no breakie rates)
Priority Privilege Members Advance Purchase Rate
$236.00 AUD
Average Nightly Rate 1 KING CITY VIEW
$253.00 AUD
Average Nightly Rate 1 KING EXECUTIVE WATSONS BAY VIEW
$276.00 AUD
Average Nightly Rate 1 KING HARBOUR BRIDGE VIEW
$292.00 AUD
Average Nightly Rate 1 KING OPERA HOUSE VIEW
$351.50 AUD
Average Nightly Rate 1 KING CLUB CITY VIEW
$368.50 AUD
Average Nightly Rate 1 KING CLUB WATSONS BAY VIEW
$402.00 AUD
Average Nightly Rate 1 KING CLUB OPERA HOUSE VIEW
$236.00 AUD
Average Nightly Rate 2 DOUBLES CITY VIEW
$253.00 AUD
Average Nightly Rate 2 DOUBLES EXECUTIVE WATSONS BAY VIEW
$276.00 AUD
Average Nightly Rate 2 DOUBLES HARBOUR BRIDGE VIEW
$292.00 AUD
Average Nightly Rate 2 DOUBLES OPERA HOUSE VIEW
$351.50 AUD
Average Nightly Rate 2 DOUBLES CLUB CITY VIEW
$368.50 AUD
Average Nightly Rate 2 DOUBLES CLUB WATSONS BAY VIEW


Singapore does not have discounts, in APAC China, and the Philippines participate.

morepointsplease Mar 4, 2009 4:45 pm

thanks so much markis10! prob not worth it if most stays are out of oz...

3544quebec Mar 14, 2009 4:18 pm

Joined 1 month ago for about $AU220 - thanks futaris for the discount link http://www.flyertalk.com/forum/11205171-post106.html

I have had 3 two night stays in Sydney in the last month using the PP monthly newsletter offers and saved a total of $AU230 on these 3 stays alone compared to the usual lowest rate that I pay - a Government Rate.

It has definitely proven to be good value in just a few stays.


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