IHG Program Update March 2022
Mar 28, 2022, 12:24 pm
#331
Join Date: Aug 2021
Location: USA
Programs: American Airlines (Executive Platinum), Hyatt (Globalist), Hilton (Diamond), IHG (Diamond)
Posts: 2,917
I might have asked this already, but just to confirm: Has IHG confirmed that everyone's current status will be extended until 2/28/23 to coincide with the new program dates? If so, are people seeing this reflected in their accounts or still showing a 12/31/22 expiration like me? Thanks.
Mar 29, 2022, 2:42 am
#332
Join Date: Jul 2009
Programs: BAEC Silver, IHG Diamond
Posts: 7,770
I've got 31st Dec 2022 for Spire, and the 1st Feb 2023 for Ambassador.
Mar 29, 2022, 5:08 am
#333
Join Date: Sep 2010
Location: TLS
Posts: 146
I might have asked this already, but just to confirm: Has IHG confirmed that everyone's current status will be extended until 2/28/23 to coincide with the new program dates? If so, are people seeing this reflected in their accounts or still showing a 12/31/22 expiration like me? Thanks.
"We brought some changes to our program to help you manage your status, points and benefits :
- Your IHG rewards status has been automatically extended until Feb. 23"
Fred
Mar 29, 2022, 11:04 am
#334
Join Date: Aug 2021
Location: USA
Programs: American Airlines (Executive Platinum), Hyatt (Globalist), Hilton (Diamond), IHG (Diamond)
Posts: 2,917
Right, I've had that notice in my account for a month or two, but the actual status expiration still says 12/31/22 on the status-progress page. Thanks.
Mar 30, 2022, 1:52 am
#335
Join Date: Jul 2007
Location: Berlin
Programs: BA Gold; Accor Plat; IHG Diamond-Amb; Meliá & HH & Marriott Gold
Posts: 5,450
I'm out of limbo. 
My initial message didn't get a response, but I mentioned the issue in a later exchange (about missing points) and my promotion to Spire has now been processed manually. The 25,000 bonus points posted instantly and the status expiry date is showing as 31 December 2023.
The message from IHG confirmed that this is a known issue that technical support is currently working on.
My initial message didn't get a response, but I mentioned the issue in a later exchange (about missing points) and my promotion to Spire has now been processed manually. The 25,000 bonus points posted instantly and the status expiry date is showing as 31 December 2023.
The message from IHG confirmed that this is a known issue that technical support is currently working on.
Mar 30, 2022, 6:02 am
#336
Join Date: May 2010
Location: Global Again
Programs: OWS IHG Diamond + Accor Plat, Scandic Top Level
Posts: 762
I'm out of limbo.
My initial message didn't get a response, but I mentioned the issue in a later exchange (about missing points) and my promotion to Spire has now been processed manually. The 25,000 bonus points posted instantly and the status expiry date is showing as 31 December 2023.
The message from IHG confirmed that this is a known issue that technical support is currently working on.
My initial message didn't get a response, but I mentioned the issue in a later exchange (about missing points) and my promotion to Spire has now been processed manually. The 25,000 bonus points posted instantly and the status expiry date is showing as 31 December 2023.
The message from IHG confirmed that this is a known issue that technical support is currently working on.
and a very long time in limbo
Mar 31, 2022, 11:51 am
#337
Join Date: May 2010
Location: Global Again
Programs: OWS IHG Diamond + Accor Plat, Scandic Top Level
Posts: 762
As tomorrow is April 1st (known as April IHG Fools day), is there a chance IHG will reveal their new program enhancements....
The suspense is too much...
..The suspense is too much...
Mar 31, 2022, 8:49 pm
#338
Join Date: Apr 2015
Location: IAD / DCA
Programs: UA Plat, Marriott Titanium, HH Diamond, IHG Spire, National EE
Posts: 13
I'm out of limbo.
My initial message didn't get a response, but I mentioned the issue in a later exchange (about missing points) and my promotion to Spire has now been processed manually. The 25,000 bonus points posted instantly and the status expiry date is showing as 31 December 2023.
The message from IHG confirmed that this is a known issue that technical support is currently working on.
My initial message didn't get a response, but I mentioned the issue in a later exchange (about missing points) and my promotion to Spire has now been processed manually. The 25,000 bonus points posted instantly and the status expiry date is showing as 31 December 2023.
The message from IHG confirmed that this is a known issue that technical support is currently working on.
How did you message/communicate with IHG? I'm in the exact same situation. I messaged them from the website, haven't received a response yet. Or did you call? If so, just the phone number in the app? Thanks!
Mar 31, 2022, 11:40 pm
#339
Join Date: Jul 2007
Location: Berlin
Programs: BA Gold; Accor Plat; IHG Diamond-Amb; Meliá & HH & Marriott Gold
Posts: 5,450
My first attempt was a message using the website contact form. I can't remember which category I chose, but after three or four days I hadn't had a response. I then sent a separate "missing points" message to chase some "2x Unlimited" points. That brought a prompt email response, so I hit "reply" and asked about my promotion to Spire. A few hours later, that had been dealt with too.
If I was starting over I'd probably start with "missing points" as a category -- your message should reach someone who is able to look at and change your account. Good luck!
If I was starting over I'd probably start with "missing points" as a category -- your message should reach someone who is able to look at and change your account. Good luck!
Apr 1, 2022, 4:07 am
#340
Join Date: Apr 2011
Location: BRU
Posts: 170
Apr 1, 2022, 9:47 am
#341
Join Date: Nov 2011
Location: Seoul / Korea
Programs: PC Plat IC RA / SPG GOLD
Posts: 19
IHG Rewards Email About Program Refresh In April 2022 - LoyaltyLobby
Will the new membership be released on April 11th? : )
Will the new membership be released on April 11th? : )
Apr 2, 2022, 1:59 am
#343
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,200
Apr 2, 2022, 9:39 am
#344
Join Date: Apr 2003
Programs: B6 Mosaic, Bonvoy LT Titanium (x SPG LT), IHG Spire, UA Silver
Posts: 5,848
Apr 2, 2022, 9:53 am
#345
Join Date: Jan 2017
Programs: BA Gold, HHonors Gold, Hyatt Globalist, IHG Diamond, Marriott Gold, Radisson Gold, Wyndham Gold
Posts: 102
If you don't value the benefits why don't you take your business to another chain? Personally, I have no issue with IHG, I've had a 100% upgrade success rate for the last two years and over 70% of the time I get upgraded to a suite.