Community
Wiki Posts
Search

Attention! You consumed minibar 'ABOVE AVERAGE'!

Thread Tools
 
Search this Thread
 
Old Aug 10, 2012, 6:55 am
  #181  
 
Join Date: Jun 2012
Location: MEL, PER, PBO, occasionally ships, oil rigs and other places that no sane human being should ever find themselves
Programs: IHG RA, PC Plat, QF Plat/LTS
Posts: 804
Originally Posted by unfrequentflyer
I wonder, as an RA, am I allow to use the minibar to get my date drunk so I can have my way? haha
Originally Posted by lallyr
Technically its only for a RA's use.
Aren't you two basically saying the same thing?
medic51vrf is offline  
Old Aug 10, 2012, 9:59 am
  #182  
htb
 
Join Date: Aug 2005
Programs: UA*G(1K), PC Diamond Amb, Marriott Titanium, Accor Platinum
Posts: 4,673
Originally Posted by lallyr
I received a apology email that they had made a mistake and that my usage wasn't above average.
I think you should write back and explain that you are feeling uneasy about coming back and accidentially consuming above average. You should therefore know exactly what level is considered "above average". This would of course also factor into your decision to stay with them or elsewhere.

HTB.
htb is offline  
Old Aug 10, 2012, 10:36 am
  #183  
FlyerTalk Evangelist
 
Join Date: Sep 2003
Programs: BA Silver, EY Gold, HH Diamond, IHG Plat
Posts: 12,210
Originally Posted by htb
I think you should write back and explain that you are feeling uneasy about coming back and accidentially consuming above average. You should therefore know exactly what level is considered "above average". This would of course also factor into your decision to stay with them or elsewhere.

HTB.
Not worth it IMHO. Its obvious they are just sending out routine emails on random stays or how else would I have got this?

I think its bad customer service to say you have free something and then tell you off for using it.
onlysuites is offline  
Old Aug 10, 2012, 10:44 am
  #184  
 
Join Date: Nov 2002
Location: SEA/YVR/BLI
Programs: UA "Lifetime" Gold, AS MVPG100K, OW Emerald, HH Lifetime Diamond, IC Plat, Marriott Gold, Hertz Gold
Posts: 9,490
Originally Posted by lallyr
I think its tacky to say you have free something and then tell you off for using it.
For me it would be downright offensive, although I realize others could laugh it off.

It would be like being called out at an all-you-can-eat buffet as in this scene from Curb Your Enthusiasm.

To watch Larry subsequently hire the lawyer in this scene to handle his divorce - and who proves to be absolutely incompetent - you'd have to watch the whole episode.
Fredd is offline  
Old Aug 10, 2012, 10:47 am
  #185  
FlyerTalk Evangelist
 
Join Date: Sep 2003
Programs: BA Silver, EY Gold, HH Diamond, IHG Plat
Posts: 12,210
Originally Posted by Fredd
For me it would be downright offensive, although I realize others could laugh it off.
I was highly offended. I have heard of some RA's who abuse the system and get mini bar refilled even during the night but I hardly touched the mini bar and got such a rude email from them.

Hey either offer the benefit or don't. What's next? When you get a good upgrade will they send a letter to say that it was unfair and you shouldn't have enjoyed it.
onlysuites is offline  
Old Aug 10, 2012, 10:52 am
  #186  
 
Join Date: Mar 2007
Location: Berlin
Posts: 1,765
Aren't half of all people above average?
largeeyes is offline  
Old Aug 10, 2012, 11:00 am
  #187  
IMH
 
Join Date: Jul 2007
Location: Berlin
Programs: BA Gold; Accor Plat; IHG Diamond-Amb; Meliá & HH & Marriott Gold
Posts: 5,450
Originally Posted by largeeyes
Aren't half of all people above average?
Roughly. See janetdoe's amusing post (#7 in this thread).

The concept of "average minibar consumption" makes no practical sense and offers no helpful guidance to hotel guests. What if we shower for longer than "average" or flush the lavatory more often than "average"?

Coming soon: rebates for "below average" minibar consumption.
IMH is offline  
Old Aug 10, 2012, 11:20 am
  #188  
Formerly known as fsa_ea
 
Join Date: Dec 2004
Location: Up in the Air
Programs: UA GS/1MM,AS 75k,NK GLD,AA 2MM,DL 2MM,LH FT,AY PLT,IC RA,FMT LT PLT,HYT GLB,HLT DIA,MRT GLD,HRTZ PC
Posts: 2,229
Originally Posted by scienm

'We were informed by the InterContinental Shanghai Expo that no empty bottles were found in your room
I'm gonna start bringing my own empties...
The Mileage Millionaire is offline  
Old Aug 10, 2012, 1:16 pm
  #189  
 
Join Date: May 1998
Location: australia
Posts: 5,762
Originally Posted by IMH

The concept of "average minibar consumption" makes no practical sense and offers no helpful guidance to hotel guests. What if we shower for longer than "average" or flush the lavatory more often than "average"?
Is toilet flushing an RA benefit now? Is it only the RA who has toilet flushing privileges or is this benefit extended to all registered occupants of the RA's room? As a lowly Ambassador must I leave proof that I haven't flushed the toilet ?
3544quebec is offline  
Old Aug 10, 2012, 1:45 pm
  #190  
IMH
 
Join Date: Jul 2007
Location: Berlin
Programs: BA Gold; Accor Plat; IHG Diamond-Amb; Meliá & HH & Marriott Gold
Posts: 5,450
Originally Posted by 3544quebec
Is toilet flushing an RA benefit now?
My (badly made) point was that very few hotel guests will be "average" in all respects and it all probably balances out in the end. It would take a lot of very thirsty RAs to significantly increase "average" consumption.

Even if we stay strictly on topic and stick to the minibar: common sense and arithmetic tell us that many guests (roughly half) have "below average" consumption. I don't enjoy brandy, vodka, cola or flavoured water, for instance, and don't suddenly decide to drink them just because they're available free in a minibar or lounge. I'll drink the bottled water if I'm in a country where bottled water makes sense, otherwise that can stay in the fridge as well. So in those hotels where spirits and soft drinks make up 80-90% of the minibar's contents my consumption will be well "below average".

This could change if there's decent beer or wine available and I don't have an early morning appointment...
IMH is offline  
Old Aug 10, 2012, 2:13 pm
  #191  
 
Join Date: May 1998
Location: australia
Posts: 5,762
Originally Posted by IMH
So in those hotels where spirits and soft drinks make up 80-90% of the minibar's contents my consumption will be well "below average".

This could change if there's decent beer or wine available and I don't have an early morning appointment...
But then your toilet flushing will tend to the above average
3544quebec is offline  
Old Aug 11, 2012, 12:04 am
  #192  
FlyerTalk Evangelist & Ambassador: China
 
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,423
Originally Posted by largeeyes
Aren't half of all people above average?
To that point, it was the Cartalk guys who said think of your average stupid person. And isn't it scary to realize that half of the population is stupider than that?!
mnredfox is offline  
Old Aug 11, 2012, 12:29 am
  #193  
Formerly known as I_Hate_US_Airways
 
Join Date: Oct 2008
Location: Just South Of North
Programs: My Loyalty Programs? I now VOTE with my wallet!!!
Posts: 2,568
Thumbs up Outstanding Repsonse!

Originally Posted by janetdoe
Roughly speaking, about 50% of all minibar consumption is 'above average'.

Tell them that, as a Royal Ambassador, you are accustomed to being in the top few percent of all IC customers. You are sorry that your minibar consumption was only 'above average'. You will work hard to elevate your performance so that you consistently fall within the top percentile of all IC minibar consumption on future stays.
I like the way you think (-;
I_Can_Fly_US_Airways is offline  
Old Aug 11, 2012, 3:42 am
  #194  
FlyerTalk Evangelist
 
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
I hear some ICs have started handing out gift-bags of miniatures at heck-out to RAs under-performing on mini-bar consumption.
IAN-UK is offline  
Old Aug 11, 2012, 5:06 am
  #195  
 
Join Date: Oct 2002
Location: SYD
Programs: QF Emerald EY Plat HH D
Posts: 1,270
I wish I was at that hotel.
aussielori is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.