Attention! You consumed minibar 'ABOVE AVERAGE'!
Mar 26, 2012, 10:44 am
#136
Join Date: Dec 2010
Location: UK
Programs: IHG Plat; CC Gold
Posts: 845
I am not an RA, so can I ask a question.....is there any clause that states a fair useage policy? If not then they cannot argue you drank too much.
In htis case it looks like the hotel is trying to claim that the RA was in breach, assuming that the drinks were simply taken away in a suitcase as they did not find bottles/cans in the bin. If the RA had room service and has supplied them with pictuires of the drinks being consumed this wiould appear to undermin that argument.
There is also the possbility that a staff member emptied the mini bar.
In htis case it looks like the hotel is trying to claim that the RA was in breach, assuming that the drinks were simply taken away in a suitcase as they did not find bottles/cans in the bin. If the RA had room service and has supplied them with pictuires of the drinks being consumed this wiould appear to undermin that argument.
There is also the possbility that a staff member emptied the mini bar.
Mar 27, 2012, 7:28 am
#137
Join Date: Feb 2008
Programs: BA Exec Gold, QF Gold, VA Gold, IHG Spire Royal Ambassador, Hyatt GP Diamond
Posts: 34
We stayed at the Intercontinental Sydney last month and on my RA welcome letter had the following point under my Royal Ambassador benefits:
"Reasonable consumption of the mini bar beverages for in room use only"
First time I have seen the mini bar consumption benefit noted like that on a welcome letter before !
Cheers
Marty
"Reasonable consumption of the mini bar beverages for in room use only"
First time I have seen the mini bar consumption benefit noted like that on a welcome letter before !
Cheers
Marty
Mar 27, 2012, 5:18 pm
#139
Join Date: May 1998
Location: australia
Posts: 5,762
We stayed at the Intercontinental Sydney last month and on my RA welcome letter had the following point under my Royal Ambassador benefits:
"Reasonable consumption of the mini bar beverages for in room use only"
First time I have seen the mini bar consumption benefit noted like that on a welcome letter before !
Cheers
Marty
"Reasonable consumption of the mini bar beverages for in room use only"
First time I have seen the mini bar consumption benefit noted like that on a welcome letter before !
Cheers
Marty
Mar 28, 2012, 3:09 am
#140
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,423
Mar 28, 2012, 12:03 pm
#142
Original Poster
Join Date: Jul 2010
Location: Korea, USA
Programs: IC Dia RA / Marriott LT Plat / WOH Globalist / Hilton Diamond / OZ Diamond Plus
Posts: 340
Mar 28, 2012, 4:08 pm
#143
FlyerTalk Evangelist
Join Date: Nov 2002
Location: All over
Programs: Most
Posts: 10,839
Mar 28, 2012, 4:29 pm
#144
Join Date: May 1998
Location: australia
Posts: 5,762
I have one of my rooms at home decorated as an Intercontinental Room Mock-up. So I can sit back and enjoy my pilfered miniatures without concern.
Mar 28, 2012, 6:44 pm
#145
Moderator, Hertz; FlyerTalk Evangelist
Join Date: Nov 2005
Location: KRK
Programs: UA 1MM, BA GGL, Hyatt Glob, Hilton Diamond and others
Posts: 12,691
I would call myself a "above average" mini bar drinker. Assuming the average is 1 drink from the mini bar (given those high costs) I can easily fall in the top of the list.
But it's a perk.
Mar 28, 2012, 7:50 pm
#146
Moderator: Mileage Run, InterContinental Hotels
Join Date: May 2004
Posts: 5,918
I think it's easy to be an above-average minibar user even if you don't touch the alcohol. I just tallied up my consumption for a 2-night stay at IC HK: 4 Cokes, 2 Seven Up, 2 Lemonades, 4 Cranberry juice (asked for extras), 2 large Evian, 2 Fiji, 4 Perrier, and 1 of the weird Q10 waters. At HK$50-100 per non-alcoholic drink, that's US$200 right there. I wonder when the first nasty letter goes out for consuming too many soft drinks ("the hotel is concerned with your above-average consumption of bottled water. Please be advised that Ambassador members are provided with one complementary bottle of water as part of the Ambassador amenity, so there should be no need to consume water from the minibar.")
Mar 28, 2012, 8:43 pm
#147
Original Poster
Join Date: Jul 2010
Location: Korea, USA
Programs: IC Dia RA / Marriott LT Plat / WOH Globalist / Hilton Diamond / OZ Diamond Plus
Posts: 340
I think they decided not to answer me. I've been waiting for a week but still no email from them.
It's even worse.. Now I'm tired out and don't know what to do.
It's even worse.. Now I'm tired out and don't know what to do.
Mar 28, 2012, 9:17 pm
#148
Join Date: Dec 2010
Posts: 29
next time you will get a curtailed minibar!the hotels usually prepared curtailed minibar for RA.
Tip: as RA in IC Expo, you will be offered "suite without lounge access" or "club room with lunge access", if you booked cheapest room. remember, whatever they offered, you ask for the other! then you can gey full minibar!
Tip: as RA in IC Expo, you will be offered "suite without lounge access" or "club room with lunge access", if you booked cheapest room. remember, whatever they offered, you ask for the other! then you can gey full minibar!
Mar 28, 2012, 11:09 pm
#149
Join Date: Oct 2002
Location: SYD
Programs: QF Emerald EY Plat HH D
Posts: 1,270
We stayed at the Intercontinental Sydney last month and on my RA welcome letter had the following point under my Royal Ambassador benefits:
"Reasonable consumption of the mini bar beverages for in room use only"
First time I have seen the mini bar consumption benefit noted like that on a welcome letter before !
Cheers
Marty
"Reasonable consumption of the mini bar beverages for in room use only"
First time I have seen the mini bar consumption benefit noted like that on a welcome letter before !
Cheers
Marty
I always have to call down and ask about the free movie and where is my amenity.
I presume they presume - one should never presume!
Mar 28, 2012, 11:26 pm
#150
Join Date: Jan 2008
Location: Lost
Programs: MH Gold, IHG RA, SPG Gold, QF Silver, Hertz 5 star
Posts: 258
Welcome to the club 
PS1: My dream would be, as a Royal Ambassador, to have my minibars full of Diet Coke only
. In that case, my minibar consumption will be largely above average, and certainly will receive the nasty email from Ambassador Service (I still cannot believe this story is true)
PS2: Of course I do also have a Diet Coke at breakfast.
PS1: My dream would be, as a Royal Ambassador, to have my minibars full of Diet Coke only
. In that case, my minibar consumption will be largely above average, and certainly will receive the nasty email from Ambassador Service (I still cannot believe this story is true)PS2: Of course I do also have a Diet Coke at breakfast.