IHG Premium Visa card [UK] (was PC Rewards Black Visa Card)
May 24, 2017, 11:21 am
#1651
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
May 25, 2017, 1:55 am
#1655
In memoriam
Join Date: Jan 2009
Location: MAN
Programs: Marriott Lifetime Titanium, IHG Spire, UA Silver, Dennis The Menace Fan Club
Posts: 1,457
Not my experience! Been with Creation now for several years via my Marriott Rewards card which I use mainly for Marriott spend. It keeps good track of the double points. So far Creation has kept a similarly accurate tally of my IHG spending, and like others I've now received my second tranche of 20,000 signup points...
May 25, 2017, 3:20 am
#1656
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
Not my experience! Been with Creation now for several years via my Marriott Rewards card which I use mainly for Marriott spend. It keeps good track of the double points. So far Creation has kept a similarly accurate tally of my IHG spending, and like others I've now received my second tranche of 20,000 signup points...
Believe me I've tried to find errors and can't but I've seen colleagues statements where nothing matches and their cards are randomly declined etc for no reason.
May 25, 2017, 4:15 am
#1657
In memoriam
Join Date: Jan 2009
Location: MAN
Programs: Marriott Lifetime Titanium, IHG Spire, UA Silver, Dennis The Menace Fan Club
Posts: 1,457
I've been fine as well. It seems with Creation you either have no problems or loads of them - nothing in between.
Believe me I've tried to find errors and can't but I've seen colleagues statements where nothing matches and their cards are randomly declined etc for no reason.
Believe me I've tried to find errors and can't but I've seen colleagues statements where nothing matches and their cards are randomly declined etc for no reason.
May 25, 2017, 6:41 am
#1658
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
May 25, 2017, 1:40 pm
#1659
Join Date: Jul 2014
Location: London, UK
Programs: Nandos Chillis
Posts: 196
May 25, 2017, 3:47 pm
#1660
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
Long may whatever it is you're doing continue to work for you though ^
Extreme MSing worries me a bit. Having managed a casino I've seen anti money laundering teams at work and it's not pretty. I guess I'm a bit of a woos when it comes to things like that.
May 29, 2017, 2:14 am
#1662
Join Date: Jun 2012
Programs: IHG Spire Ambassador, Club Carlson Gold, HHonors Gold, Best Western Diamond Select, BA Blue
Posts: 1,335
Cannot read emails from Creation
I have a bizarre issue. So far everything has worked fine with my recent Creation card application and I've made a couple of small purchases on it.
Creation has sent me regular useful emails about my account status and my first statement.
Now here's the odd issue: I cannot 'see' the content of those emails in my Mail client on my Mac! I see the signature at the bottom only. My registered email address is a Gmail address and I use the Mail client on my Mac to grab emails from Gmail.
In order to see the emails properly, I have to use a Web browser and log in to my Gmail.
I haven't had a chance to troubleshoot this properly yet, but was wondering whether anyone else has had this issue?
Creation has sent me regular useful emails about my account status and my first statement.
Now here's the odd issue: I cannot 'see' the content of those emails in my Mail client on my Mac! I see the signature at the bottom only. My registered email address is a Gmail address and I use the Mail client on my Mac to grab emails from Gmail.
In order to see the emails properly, I have to use a Web browser and log in to my Gmail.
I haven't had a chance to troubleshoot this properly yet, but was wondering whether anyone else has had this issue?
May 29, 2017, 3:02 am
#1663
Join Date: Mar 2007
Location: Cheshire
Programs: HH Diamond, IHG Diamond Am Elite, Best Western Gold, Marriott Bonvoy Gold, Radisson Rewards Gold
Posts: 1,713
I have a bizarre issue. So far everything has worked fine with my recent Creation card application and I've made a couple of small purchases on it.
Creation has sent me regular useful emails about my account status and my first statement.
Now here's the odd issue: I cannot 'see' the content of those emails in my Mail client on my Mac! I see the signature at the bottom only. My registered email address is a Gmail address and I use the Mail client on my Mac to grab emails from Gmail.
In order to see the emails properly, I have to use a Web browser and log in to my Gmail.
I haven't had a chance to troubleshoot this properly yet, but was wondering whether anyone else has had this issue?
Creation has sent me regular useful emails about my account status and my first statement.
Now here's the odd issue: I cannot 'see' the content of those emails in my Mail client on my Mac! I see the signature at the bottom only. My registered email address is a Gmail address and I use the Mail client on my Mac to grab emails from Gmail.
In order to see the emails properly, I have to use a Web browser and log in to my Gmail.
I haven't had a chance to troubleshoot this properly yet, but was wondering whether anyone else has had this issue?
Have you tried the settings in the mail client, it sounds like there is something that is preventing you seeing them.
May 29, 2017, 4:00 am
#1664
Join Date: Nov 2007
Location: UK
Programs: EK Gold, EY Gold, Bonvoy LT Titanium, IHG Spire Ambassador, Hilton Diamond
Posts: 330
I had a similar issue with etihad emails also... they appeared blank.
but when i pressed forward the message i was able to read it!!
never worked out why
May 29, 2017, 7:47 am
#1665
Join Date: Nov 2011
Location: Glasgow, Scotland
Programs: BA Exec Gold, IHG Platinum, Hilton Honors Silver
Posts: 391
Earlier in the year when Barclaycard announced the end of the IHG tie in I made a complaint which resulted in compensation towards the hotel night I wouldn't now receive and a portion of the £99 annual fee. The agreement was that the remainder of the fee (circa £66) would be refunded to me by May. I have screenshots of this conversation. As there has been no sign of it, and I wish to close the account, I contacted Barclaycard 3 weeks ago and made a complaint. After 2 weeks and no reply I made another and they have responded saying they have 8 weeks to look into the matter.
Has anyone else who was promised the pro rata fee refund received it yet? I think 8 weeks to look into it is outrageous when I've provided proof of what was agreed. On the other hand I may just let it go the full duration and escalate to FOS as soon as they miss the deadline.
Has anyone else who was promised the pro rata fee refund received it yet? I think 8 weeks to look into it is outrageous when I've provided proof of what was agreed. On the other hand I may just let it go the full duration and escalate to FOS as soon as they miss the deadline.